Keychron Q12 HE Wireless Magnec Switch Keyboard User Guide

Q12 HE Wireless Magnec Switch Keyboard

Specifications:

  • Keyboard Type: Wireless Magnec Switch
  • Components: Aluminum Case, PCB, Aluminum Plate, Sound Absorbing
    Foam, Latex Boom Pad, Boom Case Acoustic Foam, Boom Case PET Film,
    Gaskets, Stabilizers, Keycaps (PBT Double-shot), Magnec
    Switches
  • Cable: Type-C Cable, Type-A to Type-C Adapter, Extension
    Adapter for Receiver
  • Receiver: Type-A 2.4 GHz Receiver
  • Tools: Keycap & Switch Puller, Screwdriver, Hex Key

Product Usage Instructions:

1. Connect 2.4 GHz Receiver

Switch toggle to 2.4 GHz mode.

Press fn+4 (for 3 seconds).

Connect the 2.4 GHz receiver to the device USB port.

Note:

For the best wireless experience, use the extension adapter for
the receiver and place the 2.4 GHz receiver close to the keyboard
for low latency and fewer signal interferences.

2. Connect Bluetooth

Switch toggle to Bluetooth.

Press fn + 1 (for 3 seconds) and pair with the device named
Keychron Q12 HE.

3. Connect Cable

Switch toggle to Cable.

4. Switch To The Right System

Ensure the system toggle on the top left corner matches your
computer’s operating system.

5. Backlight Control

To change the lighting effect, press fn + Q.

To turn the backlight on/off, press fn + tab.

6. Adjust Backlight Brightness

To increase brightness, press fn + W.

To decrease brightness, press fn + S.

7. Adjust Backlight Speed

To increase light effect speed, press fn + T.

To decrease light effect speed, press fn + G.

8. Warranty

The keyboard is customizable and easy to rebuild. Defective
parts will be replaced during the warranty period.

9. Factory Reset & Firmware Update

To factory reset: Power on keyboard, then press and hold fn + J
+ Z (for 3 seconds).

To flash firmware: Visit launcher.keychron.com for step-by-step
instructions.

10. Keychron Launcher App

Visit launcher.keychron.com to access the Keychron online
launcher app for key remapping and more.

FAQ:

Q: How do I troubleshoot issues with my keyboard?

A: For troubleshooting, factory reset your keyboard by following
the steps provided in the manual. If issues persist, visit
keychron.com for further assistance.

Q12 HE Wireless Magnec Switch Keyboard

Fully Assembled Version
Keyboard 1x Fully Assembled Keyboard Including 1x Aluminum Case 1x PCB 1x Aluminum Plate 1x Sound Absorbing Foam 1x Latex Boom Pad 1x Boom Case Acoustic Foam 1x Boom Case PET Film 16x Gaskets (14 Installed and 2 in the Box) 7 sets x Stabilizers 1 set x Keycaps (PBT Double-shot) 1 set x Magnec Switches
Cable 1x Type-C Cable 1x Type-A to Type-C Adapter 1x Extension Adapter for Receiver
Receiver 1x Type-A 2.4 GHz Receiver
Tools 1x Keycap & Switch Puller 1x Screwdriver 1x Hex Key
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Quick Start Guide
If you are a Windows user, please find the appropriate keycaps in the box, then follow the instructions below to find and replace the following keycaps.
Mac / Windows
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1 Connect 2.4 GHz Receiver
Switch toggle to 2.4 GHz mode

Press fn+4 (for 3 seconds)

Connect the 2.4 GHz receiver to the device USB port.

G / / BT G = 2.4 GHz
Note: For the best wireless experience, we recommend using the extension adapter for receiver and putting the 2.4 GHz receiver somewhere on your desk close to your keyboard for a low rate of latency and fewer signal interferences.
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fn + 4
Type-C Cable 2.4 GHz Receiver

Extension Adapter For Receiver

2 Connect Bluetooth 3 Connect Cable

Switch toggle to Bluetooth

Press fn + 1 (for 3 seconds) and pair with device named Keychron Q12 HE

G / / BT

fn + 1

Switch toggle to Cable
G / / BT 5

4 Switch To The Right System
Please make sure the system toggle on the top left corner has been switched to the same system as your computer’s operating system.
5 The Backlight
Press fn + Q to change the lighting effect
fn + Q 6

Press fn + tab to turn the backlight on/off fn + tab

6 Adjust The Backlight Brightness
Press fn + W to increase the backlight brightness

Press fn + S to decrease the backlight brightness

fn + W
7 Adjust The Backlight Speed
Press fn + T to increase the light effect speed

fn + S Press fn + G to decrease the light effect speed

fn + T

fn + G 7

8 Warranty
The keyboard is highly customizable and easy to be rebuilt. If anything goes wrong with any of the keyboard components of keyboard during the warranty period, we will only replace the defective parts of the keyboard, not the whole keyboard.

9 Factory Reset & Firmware Update
fn + J + Z 8

Troubleshooting? Don’t know what’s going on with the keyboard? Factory reset your keyboard 1. Power on your keyboard. 2. Press and hold fn + J + Z (for 3 seconds). The keyboard backlight will flash
in red quickly for 3 seconds, indicating that the keyboard has been reset. Flash your keyboard firmware 1. Visit launcher.keychron.com to open the online Launcher web app. 2. Ensure the keyboard is in Cable or Wired mode and plug in the power cable. 3. Find the ‘Firmware Update’ tab on the left side of the Launcher and connect
your keyboard with it. 4. Follow the instructions on the Launcher and complete the firmware update. *Step-by-step guide, search the keyword “firmware” on keychron.com.

10 The Keychron Launcher App
Please visit launcher.keychron.com to access the Keychron online launcher app. This app enables users to remap keys, adjust key actuation points, assign multiple commands to a single key, enter game controller mode, and more. If it cannot recognize your keyboard, please reach our support to get instruction.
*The online launcher app can only run on the latest version of Chrome, Edge, and Opera browsers yet.

11 The Layers
There are four layers of key settings on the keyboard. The layer 0 and layer 1 are for the Mac system. The layer 2 and layer 3 are for the Windows system.

If your system toggle is switched to Mac, then the layer 0 will be activated.

If your system toggle is switched to Windows, then the layer 2 will be activated. Remember that if you are using it in Windows mode, please make changes to the layer 2 instead of the top layer (the layer 0). This is a common mistake people are making.

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Q12 HE WIRELESS MAGNETIC SWITCH KEYBOARD SPECIFICATIONS

Operang environment-10 to 50°C Technical specificaons can be subjected to change without noce, we apologize for any inconvenience caused.

Number of keys

102

Switch type

Magnec

Baery

4000mAh

Charging me

Around 5 hours

Charging port

Type-C

Mode

2.4 GHz/ Cable / Bluetooth

Wireless operang distance Within 10 meters (open space)

Name of Bluetooth device Keychron Q12 HE

Layout

96%

Length

409.44mm

Width

145.2mm

Back height

31.8mm (without keycaps) 45.9mm (with keycaps installed)

Front height

20.73 mm (without keycaps) 30.23 mm (with keycaps installed)

Keyboard feet height

2.4mm

Angle

5.3 degree

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Q12 HE WIRELESS MAGNETIC SWITCH KEYBOARD OVERVIEW

Mac

Windows

Bluetooth Channel Indicator 2.4 GHz Channel Indicator G Cable BT (Mode Toggle) Win/Android Mac/iOS (OS Toggle) Type-C Port Power Indicator Caps Lock Indicator
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DEFAULT KEY LAYOUT:
LAYER 0: This layer will be activated when your keyboard’s system toggle is switched to Mac.

F13 F14 F15 N.Lck

Scr- Scr+ MCtl LPad

Brght- Brght+ Prvs Play

Next Mute Vol- Vol+

RGB Md+

Left Shift

Left Ctrl LOpt

LCmd

Right Shift RCmd M0(1) RCtl

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Layer 1: This layer will be activated when your keyboard’s system toggle is switched to Mac and press the fn/MO(1) key.

RGB Toggle

F1

F2

F3

F4

F5

F6

F7

F8

F9 F10 F11 F12

BTH1 BTH2 BTH3 2.4G

RGB Toggle

RGB

RGB

Md+ Brght+ Hue+ Sat+ SPI

RGB Md-

Brght- Hue-

Sat-

RGB SPD

Batt NKRO

RGB Toggle
End

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LAYER 2: This layer will be activated when your keyboard’s system toggle is switched to Windows.

F13 F14 F15 N.Lck

F1

F2

F3

F4

F5

F6

F7

F8

F9 F10 F11 F12

RGB Md+

Left Shift

Left Ctrl LWin

LAlt

Right Shift RAlt M0(3) RCtl

LWin = Left Windows LAlt = Left Alt RAlt = Right Alt RCtl = Right Ctrl 14

LAYER 3: This layer will be activated when your keyboard’s system toggle is switched to Windows and press the fn/MO(3) key.

RGB Toggle

Scr- Scr+ Task File

Brght- Brght+ Prvs Play

Next Mute Vol- Vol+

BTH1 BTH2 BTH3 2.4G

RGB Toggle

RGB

RGB

Md+ Brght+ Hue+ Sat+ SPI

RGB Md-

Brght- Hue-

Sat-

RGB SPD

Batt NKRO

RGB Toggle
End

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KEY DESCRIPTION

Key Description

Scr-

Screen Brightness Decrease

Scr+

Screen Brightness Increase

Bright-

Backlight Decrease

Bright+

Backlight Increase

Prvs

Previous

Play

Play/Pause

Next

Next

Mute

Mute

Vol-

Volume Decrease

Vol+

Volume Increase

RGB Toggle Turn Backlight on/off

RGB Md+

RGB Mode Next

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RGB MdHue+ HueRGB SPI RGB SPD MO(1) MO(3) BTH1 BTH2 BTH3 NKRO Sat+

Key Description
RGB Mode Previous
Hue Increase
Hue Decrease
RGB Speed Increase
RGB Speed Decrease Layer 1 will be activated when holding this key Layer 3 will be activated when holding this key Bluetooth Host 1 Bluetooth Host 2 Bluetooth Host 3
N-Key Rollover Saturation Increase

Key Description

Sat-

Saturation Decrease

2.4G

2.4 GHz Host

Batt

Battery Life

Task

Task View

File

File Explorer

MCtl

Mission Control

LPad

LaunchPad

LED STATUS OVERVIEW

LED Location

Function

Status

Power Indicator

Charging

Charging – Static Red Fully charged – Static Green Low Power – Red Light Blinking

Reconnecting – Fast Blinking

Bluetooth / 2.4 GHz Bluetooth / 2.4 GHz Paired – Light Off

Channel Indicator

Pairing – Slow Blinking

Caps Lock Indicator

Caps Lock

Enable Caps Lock – Static White Disable Caps Lock – Light Off

Enable Num Lock – Static White Disable Num Lock – Light Off

FUNCTION DESCRIPTION:
CHARGING
Plug the cable into a USB port and plug the other end into the keyboard port. Power indicator: A red light will stay on while charging; Fully charged in around 5 hours, a green power indicator will appear.

*The Keychron keyboard is compatible with all USB ports. Please use a 5V 1A adapter or USB 3.0 for the best performance. The Keychron Q12 HE can be charged in 2.4 GHz/Cable/Bluetooth mode. **This product supports up to 5V charging voltage and 1A charging current. We are not responsible for any problems caused by improper charging.
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2.4 GHZ / BLUETOOTH / WIRED MODE (MODE TOGGLE) 2.4 GHZ WIRED MODE 1. Switch the toggle to the “G” opon. Press “fn” + “4” on yourkeyboard for 3 seconds to acvate the 2.4 GHz pairing status. 2. Connect the 2.4GHz receiver to your device’s USB Port. The keyboard will automacally connect to your device.
FORCED PAIRING: 1. Remove the receiver from your device and switch the keyboard to “G” option to activate the keyboard. The backlight will be opened. 2. Press “fn” + “4” on your keyboard for 3 seconds to activate the 2.4 GHz pairing status. Under this status, the 2.4 GHz indicator will flash for 3 minutes. 3. Reinsert the receiver into the device and then the keyboard starts to pair with the device. After successful pairing, the 2.4 GHz indicator will be off. *Keep the keyboard within 20 cm of the receiver for optimalpairing
1. Switch the toggle to the ” ” option (it only works when a USB cable is plugged in). 2. Connect our cable with your PC and keyboard. 3. Backlighting will be turned on. *Under Wired Mode, keyboard will not enter into Battery Saver Mode.
1. Switch the toggle to the “BT” option 2. Backlighng will be turned on. 3. Hold “fn+1” key for 3 seconds to activate Bluetooth pairing (the Bluetooth channel indicator fast
flashes for 3 minutes to detect pairing).
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4. Search for the Bluetooth device “Keychron Q12 HE” on your device and connect it (the Bluetooth channel indicator goes off after successful pairing).
Note: This keyboard supports pairing up to 3 devices simultaneously via key combination “fn” + “1” / “fn” + “2” / “fn” + “3”. *The Bluetooth channel indicator will continue to flash for 3 minutes. **Slow or failed connections may exist due to different Bluetooth versions, please make sure all the settings are correct.
SWITCH BLUETOOTH DEVICES Short press key combination “fn” + “1” / “fn” + “2” / “fn” + “3” to switch to other device.
RECONNECT: 1. Switch the keyboard to the “BT” option to activate the keyboard. 2. The Bluetooth channel indicator flashes for 3 seconds and automatically pairs with the last paired device. 3. If the Bluetooth channel indicator is off, press any button to enter the connection again. *The keyboard must have been paired with the device to perform this function.
TURN OFF THE KEYBOARD Switch the keyboard to the ” ” opon and unplug the power cable.
BACKLIGHT SETTING Short press key combinaon “fn” + “tab” or “fn” + “knob (press)” or “fn”+ to turn the backlight on/off. Short press key combination “fn” + “Q” / “fn” + “A” to switch between different types of lighting effects.
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AUTO SLEEP MODE:
When the keyboard is in Bluetooth or 2.4G wireless mode, it will enter AUTO SLEEP MODE when there are no key operations to save power. 1. After 10 minutes of inactivity, the keyboard backlight turns off. Press any key to wake up the keyboard; 2. After 30 minutes of inactivity, the keyboard will enter deep sleep mode and disconnect the wireless
connection. Press the SPACE BAR to wake up the keyboard. The keyboard backlight turns on and automatically connects back to your device.
PROFILE SWITCHING IN HALL EFFECT MODE
Short press fn + P + Z / X / C to switch to Profile 1 / 2 / 3. The keyboard backlight will flash red, with the Z / X / C key flashing white, indicating that the Hall Effect mode profile has been successfully switched.

The key combination for each Profile is configurable on the Launcher web app: open the app > go to Keymap > Custom > select the button PROF1 / PROF2 / PROF3 > drop it on the key you want on Layer 0 / 1 / 2 / 3. * PROF1 = Profile 1; PROF2 = Profile 2; PROF3 = Profile 3

OS TOGGLE

1 — MAC/iOS Switch the toggle to Mac/iOS when the keyboard is connected to a Mac or iOS operating system.

2 — WINDOWS/ANDROID
Switch the toggle to Windows/Android when the keyboard is connected to a Windows or Android operating system.

*When using the Windows/Android mode,

keys are used for “Windows” and “Alt” functions.

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Note: On a Windows computer, a new Bluetooth connection will sometimes require additional software updates-a process that may still be ongoing after a nnessage appears indicating a successful completion. Wait at least 20 minutes after pairing to make sureall updates are completed before restarting the computer.
My keyboard isn’t working in Bluetooth mode. For the computer/smartphone: Go to your device Bluetooth settings>Select the keyboard and remove/delete/unpair it. Then restart your device. For the keyboard: Turn the keyboard off and back on. Then reconnect it to your device.
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Wireless connecon is interrupted even within 10 meters. Check if the keyboard is resng on a metal surface that can interfere with the wireless signal.
Third-party input tools are not compable with the keyboard. Due to compability, versions, brands and drivers of Windows/Android OS, funcons of third-party input tools may be affected while using the keyboard. Please make sure your operang system and drivers are up to date.
Certain multimedia keys or function keys do not work. Funcons of certain mulmedia keys may be disabled due to compability, versions, brands, and drivers of devices. *Mulmedia keys:
Funcon keys:
Safety Precauon: Keep the product, accessories and packaging parts out of the reach of children to prevent any accidents and choking hazards. Always keep the product dry to avoid corrosion. Do not expose the product to extreme temperatures below -10°C(14°F) or above 50°C(122°F) to preserve the lifespan of the keyboard.
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Documents / Resources

Keychron Q12 HE Wireless Magnec Switch Keyboard [pdf] User Guide
Q12 HE Wireless Magnec Switch Keyboard, Q12 HE, Wireless Magnec Switch Keyboard, Magnec Switch Keyboard, Switch Keyboard

References

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