BK10 Bluetooth Wireless Keyboard
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Specifications:
- Product: iClever Bluetooth Wireless Keyboard
- Connectivity: Bluetooth
- Compatibility: Windows, iOS, Android
- Charging: USB rechargeable
Product Usage Instructions:
Bluetooth Connection Issues:
Connection failure, unable to connect:
Please follow the troubleshooting steps below:
- Make sure the keyboard is in pairing mode.
- Keep the keyboard close to your device for a stable
connection. - Turn Bluetooth off and on on your device and reconnect.
- Test the keyboard with another device.
Frequent disconnections:
Follow these steps:
- Ensure the keyboard is fully charged.
- Check for background updates.
- Update your OS and Bluetooth drivers.
- Avoid metal objects or wireless sources nearby.
Unable to wake up, cannot reconnect:
To troubleshoot:
- Ensure full charge.
- Update OS and Bluetooth drivers.
- Reset the keyboard using Fn+Left Shift+Back.
- Delete and reconnect the Bluetooth record.
Bluetooth adapter issues:
If your device lacks Bluetooth, consider using an adapter
cautiously due to compatibility concerns.
Key Input Issues:
Key sticking:
To resolve:
- Press the key gently.
- Clean around the key switches with compressed air.
- Test on another device.
Delay key input:
Solutions:
- Ensure full charge.
- Check for background updates.
- Update OS and Bluetooth drivers.
- Avoid interference sources.
Mismatch between input and output:
For Windows and iOS users:
- Select the correct input method matching the keyboard
layout.
FAQ:
Product Compatibility Statement:
If you encounter compatibility issues, please contact iClever
support for assistance.
Contact us:
For further assistance or inquiries, please reach out to iClever
support for prompt help.
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iClever Bluetooth Wireless Keyboard FAQ
CATALOG
Bluetooth Connection Issues
Connection failure, unable to connect Frequent disconnections Unable to wake up, cannot reconnect Bluetooth adapter issues
Key Input Issues
Key sticking Delayed key input Mismatch between input and output Numlock not working
Charging Issues
Charging failure, unable to charge Abnormal battery detection by device
Compatibility Issues
Product Compatibility Statement
Contact us
iClever support
Connection failure, unable to connect
Please follow the troubleshooting steps below: 1. Please make sure the keyboard is in pairing mode. 2. Please the keyboard as close to your device as possible to ensure a stable
connection. 3. Try turning Bluetooth off and then back on again on your device, and attempt to
reconnect the keyboard. 4. If possible, try connection the keyboard to another device to see if it works
properly.
Frequent disconnections
Please follow the troubleshooting steps below: 1. Ensure the keyboard is fully charged; if not, please charge it before use. 2. Check if any background updates are running, as they may cause delays or
interruptions. 3. Make sure your operating system and Bluetooth drivers are up to date. 4. Avoid placing the keyboard near metal objects or other wireless signal sources,
such as Bluetooth speakers, headphones, or metal desks, as they may interfere with the connection.
Unable to wake up, cannot reconnect
Please follow the troubleshooting steps below: 1. Ensure the keyboard is fully charged; if not, please charge it before use. 2. Make sure your operating system and Bluetooth drivers are up to date. 3. Please try to reset the keyboard via the key combination “Fn+Left Shift+Back”. 4. Delete the Bluetooth connection record of iClever on your device and then
reconnect.
Bluetooth adapter issues
If your device does not have built-in Bluetooth, you may need to use a Bluetooth adapter to enable wireless connectivity. However, we do not recommend using Bluetooth adapters, as they are third-party devices and may lead to compatibility issues.
Key sticking
Please follow the troubleshooting steps below: 1. Gently press the key a few times to see if it returns to normal. 2. Carefully remove the key caps and clean the area around the key switches. It is
recommended to use compressed air for cleaning. Do not use any liquid or wet cleaning products as the keyboard is not waterproof. If you have trouble reinstalling the keycaps, refer to the instructional video. 3. Try connecting the keyboard to another device to check if the issue persists.
Delay key input
Please follow the troubleshooting steps below: 1. Ensure the keyboard is fully charged; if not, please charge it before use. 2. Check if any background updates are running, as they may cause delays or
interruptions. 3. Make sure your operating system and Bluetooth drivers are up to date. 4. Avoid placing the keyboard near metal objects or other wireless signal sources,
such as Bluetooth speakers, headphones, or metal desks, as they may interfere with the connection.
Mismatch between input and output
For Windows and iOS users: Please ensure your input method corresponds to the keyboard layout. For example, if you are using a German keyboard, please choose the German input method.
For Mac users: Please change your Mac keyboard type to ISO(Europe)/JIS(Japan)/ANSI. 1. On your Mac, click “System Preferences” and click “Keyboard”. 2. Click “Change keyboard type” and follow the on-screen instructions. 3. Select the Type that corresponds to the keyboard. 4. Press ctrl and space keys to switch to the input method corresponding to your
language. Note: ISO(Europe) — GermanFrench AZERTYSpanishItalianUK English. JIS(Japan) — Japanese ANSI — US English
For Android users: Please ensure your input method corresponds to the keyboard layout by setting the Virtual Keyboard and the Physical Keyboard on your device. Virtual Keyboard: 1. Find the language-switching button which is usually represented by a globe icon
on the virtual keyboard. 2. Choose your language from the virtual keyboard. This will change the virtual
keyboard layout to match your language. Physical Keyboard: 1. Go to the Setting menu on your device. 2. Find and choose “Language and Input” on your device. You may need to follow a
slightly different path depending on the brand of your device. 3. Find the option related to the physical keyboard settings and choose your
language layout for your physical keyboard.
Numlock not working
For Mac OS users: The Numlock key is handled differently in Mac OS than in Windows. Normally, the Numlock key is treated as a “clear” key in Mac OS, instead of switching between the numeric keypad and function keys. This is result of Mac OS limitation.
For Windows users: 1. Make sure that the Numlock key is enable. 2. Please ensure your input method in Windows corresponds to the keyboard
layout. 3. Try enabling and disabling other toggle keys such as Caps Lock, Scroll Lock, and
Insert see if those keys perform normally. 4. Test the keyboard with another computer to see if it still has the same issue.
Charging failure, unable to charge
Please follow the step below to ensure correct charging: 1. Please try a different USB charging cable and connect it to a different power
source, such as a USB port on a computer or a different charging adapter, to charge for 2 hours. 2. Make sure that the voltage of the charge you are using is not greater than 5V. Higher voltage can potentially cause the keyboard to shut down.
Abnormal battery detection by device
Our keyboard dose not support BAS (Bluetooth Battery Service) for the time being due to Bluetooth protocol limitations, the system or battery monitoring apps will not be able to read its battery level correctly, and will only display a fixed value (e.g. 39%, 100%, 0%).
Product Compatibility Statement
Incompatible range at this stage: Devices: Steam deck, PlayStation (PS4, PS5), XBOX, Smart TV, Fire TV System: Linux all, Ubuntu all, Fire OS all Other: 3rd party Bluetooth adapters 4.0 and below, remote desktop software
Contact us
iClever support
Your feedback is important to us. If you have any question or idea want to share, please contact our team by: support@iclever.com
Documents / Resources
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iClever BK10 Bluetooth Wireless Keyboard [pdf] User Guide BK10 Bluetooth Wireless Keyboard, BK10, Bluetooth Wireless Keyboard, Wireless Keyboard, Keyboard |