asTech Connect App User Guide
Create an asTech account
Register your asTech account via the email you received from noreply@astech.com with the subject line “You’ve been added to an asTech account”. Note: To request another registration email go to www.astech.com/registration.
Download the new asTech App
Ensure your device is connected to the internet. Then go to the app store on your device. Search “asTech” to find and install the app.
Plug your asTech device into a vehicle
Plug your asTech Device into a vehicle and set the ignition to “on”, engine off. An IP Address, VIN and “Connected & Waiting” should appear on the device screen. The device is now ready to use. Note: Connecting a battery support device to the vehicle is recommended.
Enable Bluetooth
Enable Bluetooth on your mobile device.
Launch the asTech App
On the device, tap the asTech icon to launch the app. On the login screen, type your user name and password created for your asTech account. That’s it! You are ready to scan a vehicle. You can reach Customer Service at: 1-888-486-1166 or customerservice@astech.com
SPECIFICATIONS
Product Name | asTech Connect App |
Functionality | Allows users to scan vehicles with ease |
Registration | Users must register an asTech account via email from noreply@astech.com with the subject line “You’ve been added to an asTech account”. Another registration email can be requested from www.astech.com/registration |
App Download | Users can download the app from their device’s app store by searching for “asTech” |
Device Connection | Users must plug their asTech device into a vehicle with the ignition set to “on”, engine off. A battery support device is recommended. An IP Address, VIN and “Connected & Waiting” should appear on the device screen to indicate readiness for use. |
Bluetooth | Users must ensure their mobile device’s Bluetooth is enabled before launching the app |
Login | Users must log in with their username and password created for their asTech account |
Customer Service | Customers can reach out to asTech Customer Service at 1-888-486-1166 or customerservice@astech.com for any questions or concerns |
FAQS
You can create an asTech account by registering via the email you received from noreply@astech.com with the subject line “You’ve been added to an asTech account”. If needed, you can request another registration email by visiting www.astech.com/registration.
To download the asTech Connect App, ensure your device is connected to the internet, then go to the app store on your device, search “asTech” to find and install the app.
Plug your asTech Device into a vehicle and set the ignition to “on”, engine off. An IP Address, VIN and “Connected & Waiting” should appear on the device screen. The device is now ready to use.
Yes, it is recommended to connect a battery support device to the vehicle while scanning.
To enable Bluetooth on your mobile device, go to your device’s settings and turn on Bluetooth.
If you have any questions or concerns about the asTech Connect App, you can reach out to asTech Customer Service at 1-888-486-1166 or customerservice@astech.com.
Documents / Resources
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asTech Connect App [pdf] User Guide Connect App, Connect, App |