Serta Motion Essentials Adjustable Bed Base

Safety precautions and usage statements

Attention: Important Safety Disclaimers
Read all instructions before using your adjustable base. Save these instructions.

WARNING
Always unplug the base from the electrical outlet before servicing any part of the base. To reduce risk of electric shock, unplug the base before cleaning. To safely disconnect, ensure the base is in a flat position with all motors off, and unplug from power source.

SAFETY

TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY
For optimal safety and operation, plug bed base into a surge protector (not included). The bed base should only be plugged directly into a wall outlet or surge protector (strongly recommended). Always unplug the base from the electrical outlet before servicing any part of the base. To reduce risk of electric shock, unplug the base before cleaning. To safely disconnect, ensure the base is in a flat position with all motors off, and unplug from power source. Keep the power cord away from heated surfaces. Never operate the base when the air openings are blocked. Keep air openings free of lint, hair and the like. Do not drop or insert any object into any opening. Discontinue use of the bed base and contact a qualified service center if: it has a damaged cord or plug, if it is not working properly, or it has been dropped into water. Only use this bed base for its intended use as described in this manual.
Do not use accessories/attachments that are not recommended by the manufacturer. Close supervision is required when the bed base is used by or near children, convalescents, disabled persons or pets. Improper connection of the equipment can result in the risk of electrical shock, electrical fire or faulty operation of this bed base. If the plug does not fit your outlet, contact a qualified electrician to install a suitable outlet. Unauthorized modification or failure to use a wall outlet or surge protector could void the electrical portion of your warranty.

WARNING

• Keep bed in a flat position when not in use.
• Stay clear of moving parts while in motion.
• Before adjusting, make sure children and pets are clear of moving parts and are not under bed base.
• Do not allow children to operate bed base without adult supervision

PETS AND CHILDREN
Immediately dispose of all packing materials as it may pose a smothering risk to small children and pets. To avoid injury, it is not advised to allow children and small pets to play on or under the bed. Children should not operate the bed base without adult supervision.

PACEMAKERS
Some products contain Neodymium MAGNETS, which may interfere  with devices such as pacemakers, ICD’s and any other device sensitive  to magnetic fields. It is STRONGLY recommended that owners of such medical devices consult their physician prior to using products that contain Neodymium MAGNETS. It is also possible that some pacemakers may falsely interpret the optional massage feature vibrations as movement/exercise. This is a common occurrence with any product that creates a vibrating movement and may not affect the pacemaker. Please consult your physician before using the massage feature.

IN-HOME USE AND HOSPITAL STANDARDS
Ergomotion adjustable bed bases are designed solely for in-home use. This base was not designed as a hospital bed and is not designed to meet hospital standards. Do not use this base with TENT TYPE oxygen therapy equipment or near explosive gases.

WARNING
For optimal safety and operation, plug bed base into a surge protector  (not included). The bed base should only be plugged directly into a grounded wall outlet or surge protector (strongly recommended). Improper connection of the equipment can result in the risk of electrical shock, electrical file or faulty operation of this bed base. If the plug does not fit your outlet, contact a qualified Electrician to install a suitable outlet.

ADDITIONAL SAFETY FEATURES
Casters (optional leg accessory) are equipped with locking wheels to prevent unwanted movement. Even when locked and unable to roll, it is possible for the casters to slide. Free release head and foot motors are designed to lower the mattress by retracting only with gravity, never pulling downwards, which minimizes pinch points.

ACOUSTICS

LIFTING/LOWERING MECHANISMS
The lift/lower feature will emit a minimal humming sound during operation. This is normal. During operation, the lift arm wheels make contact with the platform support of the base. This contact may result in metal on metal
or metal on plastic contact. This applies slight tension on the moving components and resonance is reduced to a minimum level. If excessive noise or vibration is experienced, reverse the movement action (up or down) of the base with the remote control. This should realign the base’s activating mechanisms to the proper operational position. In normal base operation, the wheels, which allow the bed to maintain its distance from the wall, will make contact with the steel platform supports of the base creating a contact noise. When entering, exiting or shifting weight on the base, this contact noise may be audible as the wheels make contact. This is normal.

MATERIALS
Ergomotion adjustable bases are constructed from various materials including woods, metals, plastics and fabrics. Tension, pressure or movement applied  sound.

TOLERANCE

The angle (designated “b” in figure 1) between the flat section and foot section for various configurations of the mattress support platform shall be ± 3°, which translates to a tolerance of up to ¾”.
Any adjustable foundation deemed to be within these allocated tolerances is considered to have met the manufacturer’s quality control standards.

• THAT “NEW PRODUCT” SMELL
  Some people notice a slight odor to their new adjustable base. This can come from our material manufacturing process and the smell normal and usually disappears before the product reaches you. Sometimes, however, this smell may still be noticeable. It usually disappears after a few weeks, providing adequate ventilation of the product and the environment.
• BREAK IN PERIOD
  You can speed up the break-in period by simply spending time in the adjustable bed through activities such as reading, watching TV or playing with the kids or grandkids. The extra movement will help the adjustable base respond to weight and temperature changes. Some of the materials in our adjustable bases such as the woods, metals and plastics used in the platform, frame and components are sensitive to moisture content and temperature and may make sounds in colder environments.
• PAIRED OPERATION
  When operating a “paired” split base setup there may be a time latency up to 1.5 seconds between each bases articulation.
• WEAR AND TEAR
  Wear and tear is damage that naturally and inevitably occurs as a result of normal use or aging.
• FABRIC CARE
  To prolong the life of your fabric, protect from direct sunlight whenever possible.
  For spot cleaning, wipe area with a light damp sponge or vacuum with a soft brush attachment to remove particles. Keep at a minimum of 30 cm (12 inches) away from direct heat sources. For a deeper cleaning, blot liquid spills with a clean dry cloth. Wipe with a clean cloth dampened with warm water. Do not wet excessively. A soft bristle brush may be used to remove ingrained soil. Avoid scratching by gentle brushing. Wipe with a clean cloth dampened with warm water to remove residues. Dry in shade away from direct heat. If persistent marks remain visible after cleaning, seek professional advice.
• PRODUCT RATINGS
  The lift motors are not designed to operate continuously for more than two (2) minutes in an eighteen (18) minute time period or approximately 10% duty cycle. Attempting to circumvent or exceed this rating will shorten the life expectancy of the product and may void the warranty.
• WEIGHT LIMITS
  This product is not rated to support weights in excess of 650 pounds inclusive of the mattress and bedding. The base will structurally support this weight, provided it is evenly distributed across the bed base. The adjustable base is not designed to support or lift this amount in the head or foot sections alone. Exceeding this weight restriction could damage the bed and/or cause injury and will void the warranty.

IMPORTANT DO’S AND DON’TS

DO:

• Plug your adjustable base into a power surge protector.
• Evenly distribute weight when sleeping in a split setup (uneven distribution of weight can cause the base to lift unevenly).
• Call Customer Service for any technical issues.  Do not try to force the base down (this can damage the motors or frame).
• Use mild soap and water to clean your adjustable base if staining occurs.
• Keep in mind that adjustable bases are recommended to be used with adjustable friendly mattresses.
• Lower to the flat (horizontal) position after use and in between presets.
• Enter or exit your adjustable in the flat (horizontal) position.
• Register your warranty as soon as your adjustable base has been delivered.

Connecting strap (optional)

If any split setup is being installed (excluding Divided King), plastic connecting straps are provided  (one per base) to secure the bases together. Use both straps to secure the head and foot portions together.

1. STEP 1
   With the bases in their desired location, slightly loosen both legs to allow the strap to fit on the leg bolt, between the leg washer and frame.
   
2. STEP 2
   Slide side (a) of the connecting strap onto leg bolt. Swing the strap and connect side (b) to the leg bolt. Secure the strap by shifting to the left.
   
3. STEP 3
   Re-tighten legs. Do not over tighten. Use the remaining strap and repeat on other end of the base.

syncing two bases (optional)

A Sync Cord is included with the base. Not available on Queen, Full or Full-Long size bases.
The Sync Cord connects the two control boxes to a single remote for the synchronization of two bases. This process is most commonly used for syncing two connected TXL bases.

1. STEP 1
   Unplug bases from power source.
2. STEP 2
   onnect the Sync Cord to the Multifunction port of each Control Box.
3. STEP 3
   Plug bases back into the power source.
4. STEP 4
   Check to ensure all cords are securely attached. Both remotes will now operate both bases simultaneously.
   The system is now linked. Pressed buttons on either remote will control the two bases simultaneously.

PERFORMANCE NOTES
If bases become mismatched, returning the bases to the flat positions will re-sync the mechanical positions.

Headboard bracket installation guide (optional)

Headboard Brackets are an optional accessory and are not included.
A 9/16” & 1/2” socket and crescent wrench are necessary to complete installation.

1. STEP 1
   • Align the hole in the bracket to the brass sleeve into which the leg threads. Hold the bracket in place and screw the leg into the base until it is snug. DO NOT OVERTIGHTEN. Too much force may cause the leg to spin freely.
     Align the tab with the hole in the frame (located towards the foot of the base) and use a short bolt and nut to secure the bracket. Make sure the bolt is tight.
2. STEP 2
   • Attach the plastic spacer and T-Bracket.
   • Measure the distance between the mounting holes on the headboard and install the spacer and attachment plate to accommodate the headboard.
   •  To install the plastic spacer and attachment plate, you will need two (2) long bolts and two (2) nuts. Place the spacer and attachment plate in the desired location and slip the bolts through the holes with the head of the bolt facing outward.
   • Position the bolts diagonally on the spacer. Use the 9/16″ socket and wrench to tighten the bolts.
3. STEP 3
   You may now connect your headboard to the attachment plates using the remaining short bolts and nuts to secure it to the brackets. The heads of the bolts will face outward. Use a 9/16″ socket and 1/2″ wrench to tighten the bolts.

Headboard bracket installation guide (divided king)

Headboard Brackets are an optional accessory and are not included.
A 9/16” & 1/2” socket and crescent wrench are necessary to complete installation.

1. STEP 1
   • Align the hole in the bracket to the brass sleeve into which the leg threads. Hold the bracket in place and screw the leg into the base until it is snug. DO NOT OVERTIGHTEN. Too much force may cause the leg to spin freely.
   • Align the tab with the hole in the frame (located towards the foot of the base) and use a short bolt and nut to secure the bracket. Make sure the bolt is tight.
2. STEP 2
   • Attach the plastic spacer and T-Bracket.
   • Measure the distance between the mounting holes on the headboard and install the spacer and attachment plate to accommodate the headboard.
   • To install the plastic spacer and attachment plate, you will need two (2) long bolts and two (2) nuts. Place the spacer and attachment plate in the desired location and slip the boltsthrough the holes with the head of the bolt facing outward.
   • Position the bolts diagonally on the spacer. Use the 9/16″ socket and wrench to tighten the bolts.
     
3. STEP 3
   • You may now connect your headboard to the attachment plates using the remaining short bolts and nuts to secure it to the brackets. The heads of the bolts will face outward. Use a 9/16″ socket and 1/2″ wrench to tighten the bolts.

Troubleshooting

If one or more functions on the bed base have stopped operating:

• Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the movement of the base.
• Check to ensure the LED light is illuminated on the control box. If there is no light, verify that the input and power cords are properly connected.
• Unplug the base for 1 hour to reset the electronic components.
• Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge protector is recommended).
• Remove and replace batteries in the remote control and re-pair the remote to the base (see page 11).
• If issue is not resolved by following the instructions above, locate serial number on warranty card, manual or back of remote and call.

Ergomotion Customer Service: US 1-888-550-3746

Documents / Resources

Serta Motion Essentials Adjustable Bed Base [pdf] User Manual Motion Essentials Adjustable Bed Base, Essentials Adjustable Bed Base, Adjustable Bed Base, Bed Base

References

• User Manual