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SENSORTECH XLC Hydro D Tech Monitor

SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-1

Product Specifications

  • Manufacturer: SensorTech, LLC
  • Model: Hydro D Tech Monitor
  • Version: 1.0
  • Date: December 31, 2024

Product Information

The Hydro D Tech Monitor is a cutting-edge device designed to monitor and track hydrological data efficiently. It provides real-time information through an associated web platform, allowing users to stay informed about water-related metrics.

Product Installation

Installation Considerations:
Before installation, consider the location and surface where the monitor will be installed to ensure optimal performance.

Included Hardware:
Check the package contents to ensure all required hardware for installation is present.

Wood Stud Installation:

  • Required Materials:
    List of materials needed for wood stud installation.
  • Installation Procedure:
    Detailed steps for installing the monitor on a wood stud.

Drywall Installation:

  • Required Materials:
    List of materials needed for drywall installation.
  • Installation Procedure:
    Step-by-step guide for installing the monitor on drywall.

Double Sided Tape Installation:

  • Required Materials:
    List of materials needed for double-sided tape installation.
  • Installation Procedure:
    Instructions for mounting the monitor using double sided tape.

Product Usage Instructions

Once the Hydro D Tech Monitor is successfully installed, refer to the user manual for guidance on accessing and interpreting the data provided by the monitor via the web platform.

Product Troubleshooting

If you encounter any issues with the monitor, refer to the troubleshooting section in the user manual for common error messages and solutions.

Product Support

For additional assistance or inquiries, contact SensorTech, LLC for customer support.

Introduction

This user manual provides the information necessary for effectively installing and using the Hydro D Tech Monitor and the associated web platform.

Overview

  • The Hydro D Tech monitor remains inactive until water touches its exposed contacts; at which point it alerts the user via their preferred method of email or text.
  • The monitor’s ultra-low power consumption ensures a battery life of several years, minimizing the need for maintenance.
  • The web-based user interface allows users to customize notifications and monitor the unit’s health.
  • Users receive notification in the following scenarios: Water Presence, Low Battery, and Device Unresponsive. In addition, users can optionally receive periodic notifications confirming normal operation.
    Note: The device requires 15 – 30 seconds of continuous water contact to activate and send a notification.

Account and Notifications Setup

  1. Scan the provided QR code, or navigate to https://dtech.sensortechllc.com/provision
  2. Follow the instructions on the screen to start the provisioning timer.
  3. Use a #1 Phillips screwdriver to remove the clear case top.
  4. Connect the provided battery, ensuring it is positioned near the center at the top, with the red and green LEDs visible.
  5. Reinstall the clear case top, tightening it securely with the screwdriver to ensure a watertight seal. Avoid over-tightening to prevent cracking.
  6. Test cellular transmission by quickly coining the monitor (rubbing a metal object against the two small screws on the top left side of the case) until red AND green LED lights begin flashing. If the transmission is successful, you will be notified via text or email within 2 minutes. If you do not receive a notification after 2 minutes, move the monitor to a higher area with greater cellular strength and repeat Step 6.

    SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-2

Installation

Installation Considerations 
The Hydro D Tech monitor can be installed in a variety of locations, depending on the perceived risk. Below are common installation areas:

  • On an exterior basement wall for monitoring ground water ingress, particularly during heavy rainstorms.
  • On a wall near the water heater to monitor for substantial leaks or burst pipes.
  • On a support in the crawl space to monitor for burst pipes.
  • In a sump well above the typical fill level to monitor for sump pump failure.

Included Hardware

SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-3

* The length of the cable between the Controller Case (1) and the Sensor Case (2) is approx. 84”.

Wood Stud Installation

This is the recommended installation method and can be completed with the included hardware and a screwdriver. Drilling pilot holes is recommended but not required. Refer to Figure 1 for a visual guide.

Required Materials
The following materials are not included but are required for completing this procedure.

SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-4 SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-5

Installation Procedure

  1. Place the Controller Case (1) against the wall at your desired location, ensuring the Sensor Case (2) can still reach the floor.
  2. Optional. Drill pilot holes by first marking the center of each mounting hole with a pencil/pen. Next, use a drill equipped with a 3/32” drill bit to drill into the stud wall at each marked hole.
  3. Using a flat head screwdriver, secure a 1” Wood Screw (3) through the top flange of the Controller Case (1) into the stud wall.
  4. Repeat the step above to secure the bottom flange of the Controller Case (1) into the stud wall.
  5. Position the Sensor Case (2) near the base of the wall, ensuring a small gap, roughly equivalent to the thickness of a credit card, is maintained between the sensor prongs and the floor.
  6. Optional. Drill pilot holes by first marking the center of each mounting hole with a pencil/pen. Next, use a drill equipped with a 3/32” drill bit to drill into the stud wall at each marked hole.
  7. Using a flat head screwdriver, secure a ¾” Wood Screw (4) through the side flange of the Sensor Case (2) into the stud wall.
  8. Optional. To secure cables, pull the cable tightly upwards from the Sensor Case (2) and center the Nail-in Wire Holder over the cable. Use a hammer to drive the Nail-in Wire Holder to the wall. Repeat as needed for additional cable support.
  9. Using a flat head screwdriver, secure the remaining ¾” Wood Screw (4) through the other side flange of the Sensor Case (2).

    SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-6

Drywall Installation

The Hydro D Tech monitor can be installed into drywall using the included hardware and a screwdriver. Refer to Figure 2 for a visual guide.

Required Materials
The following materials are not included but are required for completing this procedure.

SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-7 SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-5

Installation Procedure

  1. Place the Controller Case (1) against the wall at your desired location, ensuring the Sensor Case (2) can still reach the floor.
  2. Mark the center of each mounting hole with a pencil/pen.
  3. Use a drill equipped with a 3/16” drill bit to drill into the drywall at each marked hole.
  4. Gently push the Drywall Anchors (5) into each hole until they are flush with the wall.
  5. Using a flat head screwdriver, secure a 1” Wood Screw (3) through the top flange of the Controller Case (1) into the top drywall anchor.
  6. Repeat the step above to secure the bottom flange of the Controller Case (1) into the bottom drywall anchor.
  7. Position the Sensor Case (2) near the base of the wall, ensuring a small gap, roughly equivalent to the thickness of a credit card, is maintained between the sensor prongs and the floor.
  8. Optional. Drill pilot holes by first marking the center of each mounting hole with a pencil/pen. Next, use a drill equipped with a 3/32” drill bit to drill into the wall/baseboard at each marked hole.
  9. Using a flat head screwdriver, secure a ¾” Wood Screw (4) through the side flange of the Sensor Case (2) into the wall/baseboard.
  10. Optional. To secure cables, pull the cable tightly upwards from the Sensor Case (2) and center the Nail-in Wire Holder over the cable. Use a hammer to drive the Nail-in Wire Holder to the wall. Repeat as needed for additional cable support.
  11. Using a flat head screwdriver, secure the remaining ¾” Wood Screw (4) through the other side flange of the Sensor Case (2).

    SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-8

Double Sided Tape Installation

The Hydro D Tech monitor can be installed onto a clean surface using double-sided (not included). Refer to Figure 3 for a visual guide.

Required Materials
The following materials are not included but are required for completing this procedure.

SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-9

Installation Procedure

  1. Before beginning the installation, ensure the surface to which you intend to mount the cases is clean and free of dust as it will interfere with the adhesion of the double-sided tape.
  2. Choose a spot on the wall for mounting the Controller Case (1), ensuring the Sensor Case (2) can still reach the floor.
  3. Remove the backing from one side of the double-sided tape pieces.
  4. Adhere the sticky side of the tape to the back of the Controller Case (1).
  5. Remove the backing from the other side of the same tape piece.
  6. Press the Controller Case (1) firmly against the wall in the location chosen in Step 2.
  7. Position the Sensor Case (2) near the base of the wall, ensuring a small gap, roughly equivalent to the thickness of a credit card, is maintained between the sensor prongs and the floor.
  8. Using the remaining double-sided tape piece, remove the backing from one side.
  9. Adhere the sticky side of the tape to the back of the Sensor Case (2).
  10. Remove the backing from the other side of the same tape piece.
  11. Press the Sensor Case (2) firmly against the wall in the location chosen in Step 2
  12. Optional. To secure cables, pull the cable tightly upwards from the Sensor Case (2) and center the Nail-in Wire Holder over the cable. Use a hammer to drive the Nail-in Wire Holder to the wall. Repeat as needed for additional cable support.

    SENSORTECH-XLC-Hydro-D-Tech-Monitor-fig-10

Troubleshooting

Error Messages
Below is a list of error messages a user may encounter. If an error occurs, a series of red flashes will display after 10 quick red flashes, indicating failed transmissions.

Number of Red Flashes  

Meaning

 

Action Required

1 Hardware issue Contact SensorTech, LLC Support or return the unit if within the 12-month warranty period.
2 SIM card issue Verify SIM card is properly installed. If issue persists after several attempts, contact SensorTech, LLC Support or return the unit if within the 12-month warranty period.
3 Network error Move the unit to a different location with better signal strength and try again. If the problem persists after several attempts, contact SensorTech, LLC Support.
4 Network error If the problem persists after several attempts, contact SensorTech, LLC Support.
5 Connection error If the problem persists after several attempts, contact SensorTech, LLC Support.
6 Connection error If the problem persists after several attempts, contact SensorTech, LLC Support.
7 Low battery Replace battery and try again.
8 Network error If the problem persists after several attempts, contact SensorTech, LLC Support.

Support

Please contact SensorTech, LLC for support or with any questions.

Appendix A: Light Indicator Patterns and Meanings

Pattern Meaning
Alternating red and green flashes The unit registered a change in state or presence of water and initiated a notification.
10 rapid green flashes The unit successfully sent a notification.
Some rapid green flashes followed by several rapid red flashes The unit tried to send a notification but was unable to establish a reliable signal

Revision History

Version Date Description of Change
1.0 12/31/24 Initial version.

Documents / Resources

SENSORTECH XLC Hydro D Tech Monitor [pdf] User Manual
XLC Hydro D Tech Monitor, XLC, Hydro D Tech Monitor, Tech Monitor, Monitor

References

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