Schneider CCT591012 Wiser Window Door Sensor

Product Information

Specifications:

• Product: Wiser Window/Door Sensor
• Manufacturer: Schneider Electric
• Functionality: Monitors opening and closing of windows and doors
• Compatibility: Works with Wiser smart home systems

Product Usage Instructions

Safety Information:

It is important to read and understand all safety information provided in the user manual before installing, operating, servicing, or maintaining the Wiser Window/Door Sensor.

Installation:

1. Identify the location to install the sensor on the window or door frame.
2. Ensure the surface is clean and dry before mounting the sensor using adhesive or screws.
3. Follow the pairing instructions to connect the sensor to your Wiser smart home system.

Operation:

• Once installed, the sensor will detect opening and closing of windows or doors and send notifications to your smart home system.

FAQ

• Q: How do I pair the sensor with my Wiser smart home system?
  • A: To pair the sensor, follow the instructions provided in the user manual or the Wiser app on your smart device. Typically, it involves putting the system into pairing mode and then activating the sensor to establish a connection.
• Q: Can the sensor be used outdoors?
  • A: The Wiser Window/Door Sensor is designed for indoor use only. It is not recommended for outdoor installations due to exposure to weather elements.
• Q: What do I do if the sensor is not detecting openings and closings accurately?
  • A: Ensure that the sensor is securely mounted and aligned properly on the window or door frame. Check for any obstructions that may interfere with its operation. If issues persist, contact customer support for assistance.

Legal Information

The information provided in this document contains general descriptions, technical characteristics and/or recommendations related to products/solutions.

This document is not intended as a substitute for a detailed study or operational and site-specific development or schematic plan. It is not to be used for determining suitability or reliability of the products/solutions for specific user applications. It is the duty of any such user to perform or have any professional expert of its choice (integrator, specifier or the like) perform the appropriate and comprehensive risk analysis, evaluation and testing of the products/solutions with respect to the relevant specific application or use thereof.

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Safety Information

Important Information

Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

• The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
• This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that accompany this symbol to avoid possible injury or death.

DANGER

• DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
• Failure to follow these instructions will result in death or serious injury.

WARNING

• WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

• CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

• NOTICE is used to address practices not related to physical injury.

Product Overview

Wiser Window/Door Sensor

For your safety

NOTICE EQUIPMENT DAMAGE

• Do not install the sensor near magnetic devices to avoid degrading its performance.
• With a window/door in the closed state, the distance between the primary and secondary parts of the sensor should be <18 mm for a non-metallic base (for example, wood or plastic surfaces) and <10 mm for a metallic base.

Failure to follow these instructions can result in equipment damage.

About the device

The Wiser Window/Door Sensor (hereinafter referred to as sensor) consists of two separate parts: Primary and Secondary. The primary part includes the sensing circuit which detects the secondary part. The secondary part is a magnet.
When the sensor is connected to the Wiser Hub and the window/door is opened or closed, the primary part directly reports the change to the app via Wiser Hub.

Features of the sensor:

• Detect when a window or door is open or closed and passes the information to the Wiser Hub.
• Sends the battery level and offline sensor status information to the Wiser Hub.

Operating elements

• A. Primary part (sensing circuit)
• B. Secondary part (magnet)
• C. Status LED
• D. Function key

Installing And Pairing the device

Installing the device

• Refer to the installation instruction supplied with this product.

Pairing the device

Using the Wiser Home app, pair your sensor with the Wiser system to access and control the sensor.
Follow the steps to pair the sensor:

1. On the Home page, tap icon.
2. Tap Devices > + icon >Safety and Security (tab) .
3. Tap Window/Door Sensor > Next.
   • The next screen shows the progress of the joining.
4. Short press the function key three times (< 0,5 s).
   • The LED blinks amber.
5. Wait for a few seconds until the sensor LED turns green.
   • TIP: The stable green LED on the sensor shows that it is successfully joined to the Wiser Hub.
   • You will see Device joined at the bottom of the screen once the sensor has been successfully connected to the Wiser Hub.
6. Install the primary part on the base plate. For more information, refer to the installation instruction.
7. Tap Next to enter the sensor name.
8. Tap Next to assign sensor location.
9. Tap Operational Mode to select Window or Door and then tap Done.
   • NOTE: In operation mode “Window,” the Homepage displays a window sensor. For more information, refer to chapter Selecting the operating mode.
   • In operation mode “Door,” the Homepage displays a door sensor. For more information, refer to chapter Selecting the operating mode.

TIP: You can find the paired sensor name and its location on the All or Room tab on the Home page.

Configuring the device

Renaming the device

Using the Wiser Home app, you can rename the sensor.
Follow the steps to rename the sensor.

1. On the Home page, tap icon.
2. Tap Devices > Window/Door Sensor > Device Name (A).
   • TIP: Additionally, you can rename the sensor by tapping on the Home page Window/Door Sensor > Device settings > Device Name (A).

Setting the device location

You can change the device location using Wiser Home app (such as bedroom, living room, dining room etc.).

1. On the Home page, tap.
2. Tap Devices, select the device from the list for which you wish to change the location.
3. Tap Location to open setup page.
4. On setup page, you can enter New room name (A) or select an existing room from the list (B).
   • TIP: If the device is already assigned, you can remove it from the existing room. Tap Remove from Room (C).
5. Once changes are done, tap Submit (D).

Selecting the operating mode

Using the Wiser Home app, you can select the operating mode for the sensor such as window or door.
Follow the steps to select operating mode of the sensor:

1. On the Home page, tap icon.
2. Tap Devices > Window/Door Sensor > Operation Mode (A) to select one of the following option (B):
   • Window
   • Door
     • TIP: Additionally, you can select the operating mode of the sensor by tapping on the Home page Window/Door Sensor > Device settings > Operation mode (A).

NOTE:

• In operation mode “Window,” the Homepage displays a Window Sensor (C).
• In operation mode “Door,” the Homepage displays a Door Sensor (D).

Using the device

The Control Panel of the sensor allows you to view if the window/door is opened or closed.
On the Home page, tap All > Window/Door Sensor to access the control panel.
On the sensor control panel page, you can see the following:

• Window/Door status (A)
• History (B)
• Device settings (C)

Checking the device history

Using the Wiser Home app, you can view the sensor’s history, which provides information about when the window/door was open. The sensor records each event and stores it in the cloud.

NOTE: If the cloud connection is lost, the sensor’s history will not display the window or door events.

Follow the steps to view the sensor history:

1. On the Home page, tap All (tab) > Window/Door Sensor.
2. On the device control panel page, tap History.
   • TIP: The history page displays all logged-in events, even if the sensor notification toggle switch is disabled. For more information about sensor notification toggle switch, refer to Setting device notification.

Setting device notification

Using the Wiser Home app, you can enable or disable the sensor notification.
Follow the steps to enable or disable the sensor notification:

1. On the Home page, tap icon.
2. Tap Devices > Window/Door Sensor > Notify me on status changes (A) to enable or disable the sensor notification toggle switch.
   • TIP: Additionally, you can enable or disable the sensor notification toggle switch by tapping on the Home page Window/Door Sensor > Device settings > Notify me on status changes (A).
   • NOTE: The sensor notification toggle switch (A) is OFF by default.
   • Notifications created via automation are treated as separate notifications.

Identifying the device

Using the Wiser Home app, you can identify the sensor from the other available devices in the room.
Follow the steps to identify the sensor:

1. On the Home page, tap icon.
   • NOTE: Please wake up the sensor (press the function key).
2. Tap Devices > Window/Door Sensor > Identify (A).
   • TIP: Additionally, you can identify the sensor by tapping on the Home page Window/Door Sensor > Device settings > Identify (A).
   • NOTE: The sensor LED blinks to identify the sensor and it continues blinking green until you tap OK.

Creating an automation

An automation allows you to group multiple actions that are usually done together, triggered automatically or at scheduled times. By using the Wiser app, you can create automations based on your needs.
To create an automation:

1. On the Home page, tap.
2. Go to Automation > + to create an automation.
   • NOTE: Maximum 10 automations can be added.
3. Tap If (A) and select any of the following conditions (B):
   • All conditions: This triggers an action only when all conditions are met.
   • Any condition: This triggers an action when at least one condition is met.
4. Tap Add conditions and select any of the following (C):
   • Device status change: Select a device to enable automation.
   • Away Mode: Enable/Disable away mode to trigger an action.
     • TIP: Away mode can also be used as a trigger to turn off the lights, dimmer or closing the shutter etc. For more information refer to Away mode.
5. Tap Device status change > Window Sensor or Door Sensor and tap (D) to set the state:
   • Open: when the window/door is opened.
   • Closed: when the window/door is closed.
     • NOTE: In operation mode “Window,” the Homepage displays a window sensor. For more information, refer to chapter Selecting the operating mode.
     • In operation mode “Door,” the Homepage displays a door sensor. For more information, refer to chapter Selecting the operating mode.
6. Tap Set.
7. To set a specific time for your automation, tap When > Add time and select any of the following (E):
   • Specific time of the day: Sunrise, Sunset, Custom
   • Period of time: Daytime, Night time, Custom
     • NOTE: Maximum 10 entries can be added.
     • To remove a specific time, swipe left and tap.
8. To add an action, tap Then > Add an action and select any of the following (F):
   • Control a device: Select a devices that you want to trigger.
   • Send notification: Turn on the notification for the automation.
   • Activate a moment: Select the moment that you want to trigger.
   • Wait: This option allows you to add a delay in an automation sequence.
     You can set the wait time in increments of 1 hour and 1 minute, up to a maximum of 24 hours. This feature is useful for delaying actions within an automation.
     • NOTE: Maximum 10 actions can be added.
     • To remove an action, swipe it left on the action and then tap.
9. Enter the automation name (G).
   • You can choose the cover image that represents your automation by tapping.
10. Tap Save.
    • Once the automation is saved, it is visible on the Automation tab.
    • Using the (H) you can enable and disable the automation.

Example of an automation

This demonstration shows you how to create an automation to turn on the light switch when the Door is open during Night time.

1. Go to Automation > + to create an automation.
2. To add a condition, tap Add Condition > Device status change > Door Sensor, tap (A) to Open, then tap Set.
3. Read the information and tap OK.
4. To set the time, tap When > Add time > Period of time > Night time > Set.
5. To add an action, tap Then > Add an action > Control a device > Micromodule Switch, tap (B) to turn on, then tap Set.
6. Read the information and tap OK.
7. Enter the name of the automation.
   • TIP: You can choose the cover image that represents your automation by tapping.
8. Tap Save.
   • Once the automation is saved, it is visible on the Automation tab.
   • NOTE: You can enable or disable automations on the Automation tab by using (C).

Editing an automation

1. On the Home page, tap Automations.
2. Go to Automation, tap the automation you want to edit.
3. On the Edit automation page, you can perform following changes:
   • Change the icon.
   • Rename the automation.
   • Tap each condition to change the settings.
     • To remove a condition, slide the condition towards left and then tap (A) to delete it.
     • Tap ⊕ Add conditions (B) to add new condition.
   • To change the order of actions, tap the Then option, and hold an action then drag and drop to the desired position.
4. Tap Save to save the changes.

Deleting an automation

1. On the Home page, tap Automations.
2. Go to Automation, tap the automation you want to delete.
3. On the Edit automation page, tap Delete automation (A) and read the confirmation message and then tap OK (B).

Replacing the batteries

To replace the batteries:

1. Remove the primary part from the base plate by sliding it upwards.
2. Unscrew the battery cover using a screwdriver.
3. Replace the battery with the proper polarity.
4. Re-install the battery cover and tighten the screw using a screwdriver.
   • The LED blinks green seven times and then stops blinking.
5. Install the primary part on the base plate by sliding it down.
   • IMPORTANT: Dispose used batteries, as per statutory regulations.

Resetting the device

You can reset the sensor to factory default manually.
To reset the sensor:

1. Remove the primary part from the base plate by sliding it upwards.
2. Short-press the function key 3 times (<0.5 s) and then long-press the function key once (>10 s), the LED blinks red after 10 s, and then release the function key.
   • Upon successful reset of the sensor, the LED stops blinking. Then, the sensor restarts and blinks green for a few seconds.
   • NOTE: After reset, the LED turns off to save the battery.

Removing the device

Using the Wiser Home app, you can remove the sensor from the Wiser system.
Follow the steps to remove the sensor:

1. On the Home page, tap icon.
2. Tap Devices > Window/Door Sensor > Delete (A).
   • TIP: Additionally, you can remove the Sensor from the Wiser system by tapping on the Home page Window/Door Sensor > Device settings > Delete (A).
3. Read the confirmation message and tap Ok to remove the sensor from Wiser system on the next screen.

NOTE:

• Removing the sensor will reset the sensor. After resetting, the LED blinks amber indicating that the sensor is ready for pairing.
• If there is a problem while pairing or resetting the sensor, refer to Resetting the device.

LED Indications

Pairing

User Action	LED Indication	Status
Press the function key 3 times	LED blinks amber, once per second.	Pairing mode is active for 30 seconds. When pairing is completed, LED glows green for some time before turning Off.

Resetting

User Action	LED Indication	Status
Press the function key 3 times and hold it down once for > 10 s.	After 10 s, the LED starts blinking red.	The sensor is in reset mode. It is reset to the factory settings after 10 seconds. The sensor then restarts and the LED starts blinks green before turning Off.

Battery level

LED Indication	Status
LED blinks amber once per minute.	The battery is low (< 10%), replace the battery, NOTE: A notification pop-up will appear on the app.

Identifying the device

LED Indication	Status
LED blinks green.	Sensor is connected to the Wiser Hub. NOTE: This function is initiated from the app to identify the sensor.

Troubleshooting

Symptom	Possible cause	Solution
The sensor triggers the automation/ schedule, but does not show the status on the app.	The sensor may be undergoing an over-the- air (OTA) firmware update.	Wait for the firmware update to complete and then check that the sensor is reporting status. NOTE: The firmware update runs in the background.
LED blinks orange.	The sensor battery is low or drained.	Replace the sensor battery NOTE: A notification pop–up will appear on the app.

Technical Data

Battery	3 VDC, CR2450
Battery life	Up to 5 years (may vary based on the usage, frequency of firmware update and environment)
Nominal power	≤90 mW
IP rating	IP20
Operating frequency	2405 – 2480 MHz
Max. radio frequency power transmitted	≤7 dBm
Operating temperature	−10 °C to 50 °C
Relative humidity	10 % to 95 %
Primary part dimensions (H × W × D)	50.3 × 33.0 × 16.3 mm
Secondary part dimensions (H × W × D)	50 × 9 × 9 mm
Communication protocol	Zigbee 3.0 certified

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EU Declaration of Conformity

Hereby, Schneider Electric Industries, declares that this product is in compliance with the essential requirements and other relevant provisions of RADIO DIRECTIVE 2014/53/EU. Declaration of conformity can be downloaded on se.com/docs.

Trademarks

This guide makes reference to system and brand names that are trademarks of their relevant owners.

• Zigbee® is a registered trademark of the Connectivity Standards Alliance.
• Apple® and App Store® are brand names or registered trademarks of Apple Inc.
• Google Play™ Store and Android™ are brand names or registered trademarks of Google Inc.
• Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
• Wiser™ is a trademark and the property of Schneider Electric, its subsidiaries and affiliated companies.

Other brands and registered trademarks are the property of their respective owners.

Contact

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• + 33 (0) 1 41 29 70 00
• www.se.com

As standards, specifications, and design change from time to time, please ask for confirmation of the information given in this publication.

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DUG_Window/Door Sensor_WH-03

Documents / Resources

Schneider CCT591012 Wiser Window Door Sensor [pdf] User Guide CCT591012 Wiser Window Door Sensor, CCT591012, Wiser Window Door Sensor, Window Door Sensor, Door Sensor, Sensor

References

• User Manual