SCANWATCH Instruction Manual

SCANWATCH Instruction Manual
SCANWATCH

THANK YOU FOR CHOOSING WITHINGS SCANWATCH

Contents of the transport pouch

  • SCANWATCH
    SCANWATCH
    Watch Box
  • Charging cable
    Charging cable

Quick start

Visit go.withings.com to get the app and follow the instructions.

Visit Induction

Product installation

Install your watch in the application and follow  the guide to discover all the functionalities of your product

Product installation

How to wear ScanWatch

The wristband should be tight but comfortable, and worn 1 cm away from the wrist bone.

wear ScanWatch

How to Charge ScanWatch

Recharge using the cable found inside the pouch. Battery life: up to 30 days + 20 more days in power reserve mode (time and activity tracking only).

Charge ScanWatch

Overview

Product Overview

  • (A) Wristband
  • (B) Display
  • (C) Activity Dial
  • (D) Heart rate and SpO2 sensor

Warranty

Withings Two (2) Years Limited Warranty – Withings ScanWatch
Withings SA, 2 rue Maurice Hartmann, 92130 Issy-les-Moulineaux (“Withings”) warrants the Withings-branded hardware product (“Withings Product”) against defects in materials and workmanship when used normally in accordance with Withings’ published guidelines for a period of TWO (2) YEARS from the date of original retail purchase by the end-user purchaser («Warranty Period»). Withings’ published guidelines  include but are not limited to information contained in technical specifications, safety instructions or quick start guide. Withings does not warrant that the operation of the Withings Product will be uninterrup

Information to users in Canada

This device complies with Part 15 of the FCC Rules and with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications made to this equipment not expressly approved by Withings may void the FCC authorization to operate this equipment. Radio frequency radiation exposure information: the radiated output power of the device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.

Materials

List of materials potentially in contact with the skin during usage: Fluoroelastomer, silicone, leather, sapphire glass and stainless-steel.

For cleaning instructions, please visit withings.com/support/scanwatch

  • Frequency Range : 2402.0 – 2480.0 MHZ
  • Maximum output power : -0.8 dB

Withings SA hereby declares that the device Withings ScanWatch is in conformity with the essential requirements and other relevant requirements of Directive 2014/53/EU. The declaration of conformity can be found at withings.com/compliance

Customer Support

Need help?
withings.com/support/scanwatch

 

Documents / Resources

PDF thumbnailSCANWATCH
Instruction Manual · SCANWATCH

References

Published: October 6, 2021

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Answered questions

How do I restore sleep tracking on my Withings ScanWatch?

If your Withings ScanWatch has stopped tracking sleep, please check the following troubleshooting steps:Check the Fit: Ensure the wristband is tight but comfortable. It should be worn approximately 1 cm away from the wrist...

Read full answer What is the small dial on the ScanWatch for, why do the hands move to 10:10, and how do I manage notifications and activity tracking?

Based on the Withings ScanWatch manual and product specifications, here are the answers to your questions:Small Dial: The sub-dial at the bottom of the watch face is the Activity Dial. It displays your progress...

Read full answer

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. Hi Withings scanwatch my smartwatch lost sleep tracking. I don’t know how to get it back. Can you advise.
    Hei withings scanwatch älykelloni hukkasi unen seurannan. En tiedä miten sen saa takaisin. Voitteko neuvoa.

    Antti Seppälä asks <em>Hi Withings scanwatch my smartwatch lost sleep tracking. I don't know how to get it back. Can you advise.<e/em>
    Hei withings scanwatch älykelloni hukkasi unen seurannan. En tiedä miten sen saa takaisin. Voitteko neuvoa.
    Manuals+ clarified question
    Question

    How do I restore sleep tracking on my Withings ScanWatch?

    Answer

    If your Withings ScanWatch has stopped tracking sleep, please check the following troubleshooting steps:

    • Check the Fit: Ensure the wristband is tight but comfortable. It should be worn approximately 1 cm away from the wrist bone to ensure the sensors can maintain contact with your skin throughout the night.
    • Battery Level: Ensure your watch is charged. While the ScanWatch has a long battery life, sleep tracking may be affected if the watch enters power reserve mode (which only tracks time and basic activity).
    • Sync with the App: Open the Withings App on your smartphone and ensure your watch is successfully syncing. Sometimes a manual sync is required to see the latest sleep data.
    • Clean the Sensors: Gently clean the heart rate and SpO2 sensors on the back of the watch with a lint-free cloth, as debris can interfere with data collection.
    • Restart the Watch: If the issue persists, try restarting your watch by pressing and holding the side button for 15 to 20 seconds.

    For further assistance or detailed technical support, you can visit the official support page at withings.com/support/scanwatch.

    Suomeksi: Varmista, että ranneke on tarpeeksi tiukalla (noin 1 cm ranneluun yläpuolella) ja että kello on ladattu. Synkronoi kello Withings-sovelluksen kanssa nähdäksesi tiedot.

    Note: The provided manual is a Quick Installation Guide and does not contain deep software troubleshooting for sleep tracking; these steps are based on standard Withings ScanWatch operating procedures.

    Read the full Q&A page

    Reply

  2. I would like a free user manual for my Withings watch
    What is the small dial at the bottom of the watch for?
    Sometimes when I press the button to get the time the hands move and indicate 10:10
    Where can I find a compatible white strap –
    Why do I see 10 minutes of cycling when I’m not cycling?
    Can my watch let me know when a message arrives on my iPhone
    Je souhaite un manuel gratuit d’utilisation de ma montre Withings
    A quoi sert le petit cadran au bas de la montre
    Parfois quand j’appuie sur le bouton pour avoir l’heure les aiguilles se déplacent et indiquent 10h10
    Où pourrais-je trouver un bracelet blanc compatible –
    Pourquoi je vois 10mn de vélo alors que je ne fais pas de vélo ?
    Ma montre peut-elle me signaler l’arrivée d’un message sur mon iPhone

    Chappuis asks <em>I would like a free user manual for my Withings watch
    What is the small dial at the bottom of the watch for?
    Sometimes when I press the button to get the time the hands move and indicate 10:10
    Where can I find a compatible white strap -
    Why do I see 10 minutes of cycling when I'm not cycling?
    Can my watch let me know when a message arrives on my iPhone
    Je souhaite un manuel gratuit d’utilisation de ma montre Withings
    A quoi sert le petit cadran au bas de la montre
    Parfois quand j’appuie sur le bouton pour avoir l’heure les aiguilles se déplacent et indiquent 10h10
    Où pourrais-je trouver un bracelet blanc compatible -
    Pourquoi je vois 10mn de vélo alors que je ne fais pas de vélo ?
    Ma montre peut-elle me signaler l’arrivée d’un message sur mon iPhone
    Manuals+ clarified question
    Question

    What is the small dial on the ScanWatch for, why do the hands move to 10:10, and how do I manage notifications and activity tracking?

    Answer

    Based on the Withings ScanWatch manual and product specifications, here are the answers to your questions:

    • Small Dial: The sub-dial at the bottom of the watch face is the Activity Dial. It displays your progress toward your daily step goal as a percentage (0 to 100%).
    • Hands moving to 10:10: This is a feature designed to clear the view of the digital screen. When you press the crown to view data on the digital display, the physical hands may move to the 10:10 position so they do not obstruct your view of the screen. They will return to the correct time automatically.
    • Cycling Tracking: Withings watches use accelerometers to detect motion. Sometimes repetitive arm movements or vibrations (like driving on a bumpy road) can be misidentified as cycling. You can edit or delete these activities in the Withings App.
    • iPhone Messages: Yes, the ScanWatch can notify you of incoming messages. You must enable Notifications within the Withings App settings and ensure the app has permission to access your iPhone's notifications.
    • White Strap: Official compatible wristbands can be found on the Withings website under the Accessories section. The ScanWatch typically uses standard spring bars (18mm or 20mm depending on your model size), so many third-party white straps are also compatible.
    • Manual: You can access the full digital guide at withings.com/guides.

    Read the full Q&A page

    Reply

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