SAMSUNG QM43B Series Digital Signage 43 LED LCD Display
- The colour and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
- Download the user manual from the following Samsung Website for further details. http://www.samsung.com/displaysolutions
Checking the Components
- Quick Setup Guide (2) Warranty card (Not available in some locations) (3) Regulatory guide
- Waste Electrical & Electronic Equipment (5) Power cord (6) Batteries (AAA x 2) (Not available in some locations)
- Remote Control (8) RS232C adapter (9) HOLDER-CABLE (Supported models: QM65B, QM75B)
Contact the vendor where you purchased the product if any components are missing. Components may differ in different locations.
Parts
- Remote sensor Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function. Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
- Power indicator
- Power button Turns the product on or off.
Troubleshooting Guide
| Issues | Solutions |
| The screen keeps switching on and off. | Check that the cable between the product and the PC is connected correctly. |
|
No Signal is displayed on the screen. |
Check that the product is connected correctly with a cable. |
| Check that the source device connected to the product is powered on. |
Specifications
| Model Name | QM43B | QM50B | QM55B | ||
|
Panel |
Size | 43 CLASS
(42.5 inches / 107.9 cm) |
50 CLASS
(49.5 inches / 125.7 cm) |
55 CLASS
(54.6 inches / 138.7 cm) |
|
| Display area | 941.184 mm (H) x 529.416 mm (V) | 1095.84 mm (H) x 616.41 mm (V) | 1209.6 mm (H) x 680.4 mm (V) | ||
| Model Name | QM65B | QM75B | |||
|
Panel |
Size | 65 CLASS (64.5 inches / 163.9 cm) | 75 CLASS (74.5 inches / 189.3 cm) | ||
| Display area | 1428.48 mm (H) x 803.52 mm (V) | 1650.24 mm (H) x 928.26 mm (V) | |||
|
Power Supply |
AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries. |
||||
|
Environmental considerations |
Operating | Temperature: 0 °C – 40 °C (32 °F – 104 °F)
Humidity: 10% – 80%, non-condensing |
|||
| Storage | Temperature: -20 °C – 45 °C (-4 °F – 113 °F)
Humidity: 5% – 95%, non-condensing |
||||
- This device is a Class B digital apparatus.
- For detailed device specifications, visit the Samsung website.
The terms HDMI and HDMI High-Definition Mu ltimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Wall Mount Kit Specifications
| 1 Model Name | 2 VESA screw hole specs (A * B) in millimeters | 3 C | 4 Standard Screw | 5 Quantity | 
|
| QM43B |
200 x 200 |
31-32 mm
3.1-3.2 cm |
M8 |
4 |
|
| QM50B QM55B |
29-30 mm 2.9-3.0 cm |
||||
| QM65B |
400 x 400 |
||||
| QM75B | 30-31 mm
3.0-3.1 cm |
Connecting and Using a Source Device
For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. http://www.samsung.com/displaysolutions
Contact SAMSUNG WORLD WIDE
Web site: http://www.samsung.com
| Country/Area | Customer Care Centre |
| ALBANIA | 045 620 202 |
| AUSTRIA | 0800 72 67 864 (0800-SAMSUNG) |
| BELGIUM | 02-201-24-18 |
| BOSNIA | 055 233 999 |
|
BULGARIA |
0800 111 31 – Безплатен за всички оператори
*3000 – Цена на един градски разговор или според тарифата на мобилният оператор 09:00 до 18:00 – Понеделник до Петък |
| CROATIA | 072 726 786 |
| CYPRUS | 8009 4000 only from landline, toll free |
|
CZECH |
800 – SAMSUNG (800-726786) |
| Samsung Electronics Czech and Slovak, s.r.o. V Parku 2323/14, 148 00 – Praha 4 | |
| DENMARK | 707 019 70 |
| ESTONIA | 800-7267 |
| FINLAND | 030-6227 515 |
| Country/Area | Customer Care Centre |
| FRANCE | 01 48 63 00 00 |
| GERMANY | 06196 77 555 77 |
| GREECE | 80111-SAMSUNG (80111 726 7864) only from land line
(+30) 210 6897691 from mobile and land line |
| HUNGARY | 0680SAMSUNG (0680-726-7864) |
| IRELAND (EIRE) | 0818 717100 |
| ITALIA | 800-SAMSUNG (800.7267864) |
| KOSOVO | 038 40 30 90 |
| LATVIA | 8000-7267 |
| LITHUANIA | 8-800-77777 |
| LUXEMBURG | 261 03 710 |
| MONTENEGRO | 020 405 888 |
| NETHERLANDS | 088 90 90 100 |
| NORTH MACEDONIA | 023 207 777 |
| NORWAY | 21629099 |
| Country/Area | Customer Care Centre |
| POLAND | 801-172-678* lub +48 22 607-93-33*
* (opłata według taryfy operatora) |
|
PORTUGAL |
210 608 098
Chamada para a rede fixa nacional Dias úteis das 9h às 20h |
|
ROMANIA |
0800872678 – Apel gratuit
*8000 – Apel tarifat în reţea Program Call Center Luni – Vineri: 9 AM – 6 PM |
| SERBIA | 011 321 6899 |
| SLOVAKIA | 0800 – SAMSUNG (0800-726 786) |
| SLOVENIA | 080 697 267 (brezplačna številka) |
| SPAIN | 91 175 00 15 |
| SWEDEN | 0771-400 300 |
| SWITZERLAND | 0800 726 786 |
| TÜRKİYE | 444 77 11 |
| UK | 0333 000 0333 |
Documents / Resources
 |
SAMSUNG QM43B Series Digital Signage 43 LED LCD Display [pdf] User Guide QM43B, QM50B, QM55B, QM65B, QM75B, QM43B Series Digital Signage 43 LED LCD Display, QM43B Series, Digital Signage 43 LED LCD Display, Signage 43 LED LCD Display, LCD Display, Display |