1. Введение
Thank you for choosing the SIHAO Commercial Soft Serve Ice Cream Machine, Model ZM-A168. This machine is designed for commercial use, offering high productivity and ease of operation for making delicious soft-serve ice cream, yogurt, or sorbet. Constructed from durable stainless steel, it features a powerful 1200W compressor, dual 3L hoppers, and an intelligent LCD control panel for efficient and convenient use. This manual provides essential information for the safe and effective operation and maintenance of your ice cream machine.

Figure 1: SIHAO Commercial Soft Serve Ice Cream Machine (Model ZM-A168)
2. Инструкции по технике безопасности
- Перед эксплуатацией машины прочтите все инструкции.
- Убедитесь, что машина установлена на устойчивой, ровной поверхности.
- Не эксплуатируйте машину с поврежденным шнуром питания или вилкой.
- Во время работы держите руки и посторонние предметы подальше от движущихся частей.
- Перед чисткой или техническим обслуживанием всегда отключайте устройство от сети.
- Не погружайте машину в воду или другие жидкости.
- Данный прибор не предназначен для использования лицами (включая детей) с ограниченными физическими, сенсорными или умственными способностями или с недостатком опыта и знаний, если они не находятся под присмотром или не получили инструкции по использованию прибора от лица, ответственного за их безопасность.
- Обеспечьте надлежащую вентиляцию вокруг машины, чтобы предотвратить перегрев.
3. Продукт закончилсяview
The SIHAO ZM-A168 is a high-performance countertop soft serve ice cream machine designed for commercial environments. Key features include:
- Dual 3L Hoppers: Two 0.8 Gallon (3L) food-grade 304 stainless steel hoppers for separate flavor mixes.
- Высокая производственная мощность: Capable of producing up to 18 liters (5 gallons) of ice cream per hour.
- Three Flavors: Offers two single flavors and one mixed flavor, with three distinct nozzles for varied ice cream shapes.
- Powerful 1200W Compressor: Ensures fast cooling, stable operation, reduced noise, and energy efficiency using R410a refrigerant.
- Интеллектуальная ЖК-панель управления: Displays real-time information such as production count, hardness level, cooling status, and allows for one-click cleaning.
- Удобный дизайн: Features ergonomic handles, a detachable drip tray for easy cleaning, and efficient cooling vents.

Figure 2: Key features of the SIHAO Ice Cream Machine

Figure 3: Dual 3L hoppers and three dispensing nozzles

Figure 4: Powerful 1200W compressor for efficient cooling

Figure 5: Smart operation panel with one-click cleaning function
4. Технические характеристики
| Атрибут | Ценить |
|---|---|
| Модель | ЗМ-А168 |
| Название бренда | СИХАО |
| Мощность (Вт) | 1200 Вт |
| Производственная мощность | 18 L/H (4.75 Gallon/H) |
| Емкость бункера | 3 л x 2 (0.8 галлона x 2) |
| Хладагент | Р22/Р410а |
| Материал | Пищевая нержавеющая сталь |
| Особенность | 2 + 1 mix flavors |
| Размеры продукта (Д x Ш x В) | 550 x 420 x 760 мм (22.6 x 16.7 x 30 дюйма) |
| Вес продукта | 69 кг (152.11 фунта) |

Рисунок 6: Размеры продукта
5. Настройка
5.1 Распаковка и размещение
- Carefully unpack the ice cream machine and all accessories.
- Place the machine on a sturdy, level surface with adequate ventilation around it. Ensure there is enough space for air circulation, especially around the cooling vents.
- Inspect the machine for any damage incurred during transit. Contact customer support if any damage is found.
5.2 Первоначальная очистка
All 2+1 mix flavors soft serve ice cream makers are tested during production. Therefore, it is essential to perform an initial cleaning before the first use.
- Fill both hoppers with clean water.
- Press the "CLEAN" button on the intelligent LCD panel.
- Allow the machine to run in cleaning mode for approximately 2 minutes.
- Drain the water from the machine.
- Repeat the process with fresh water if necessary until the water runs clear.
Video 1: Demonstrates the cleaning process, mixing ingredients, filling hoppers, and dispensing ice cream.
6. Инструкция по эксплуатации
6.1 Preparing the Ice Cream Mixture
- It is highly recommended to follow the standard ratio of water and ice cream powder (1:2.5) for optimal results. Avoid using milk paste.
- Mix your desired ice cream powder with water thoroughly in separate containers for each flavor.
- Let the mixture sit for approximately 15 minutes to ensure proper hydration.
6.2 Наполнение бункеров
- Open the lids of the two 3L hoppers on top of the machine.
- Carefully pour the prepared ice cream mixture into the respective hoppers. Ensure not to overfill.
- Плотно закройте крышки бункера.
6.3 Приготовление мороженого
- Plug in the machine and turn on the main power switch (if applicable).
- Press the "WORK" button on the intelligent LCD panel to start the freezing process.
- Monitor the LCD display for real-time information on "Hardness", "cooling", and "forming" progress. The "forming" value typically ranges from 50 to 99 for normal use.
- Once the desired hardness is reached (usually after about 20 minutes of molding), the machine is ready to dispense.
- To dispense ice cream, pull down one of the ergonomic handles. The left and right handles dispense single flavors, while the middle handle dispenses a mixed flavor.
6.4 Настройка параметров
The LCD panel allows for modulation of settings such as hardness and temperature. Refer to the on-screen menu and use the adjustment buttons (e.g., '+' and '-') to fine-tune the ice cream consistency according to your preference.
7. Техническое обслуживание
7.1 Ежедневная уборка
- After each day of use, ensure all remaining ice cream mixture is removed from the hoppers.
- Initiate the "CLEAN" function on the LCD panel with water in the hoppers to perform an automatic cleaning cycle.
- For thorough cleaning, disassemble the dispensing handles and nozzles, wash them with warm soapy water, rinse, and air dry.
- Очистите машину снаружи с помощью рекламного средства.amp ткань.
- The drip tray is detachable for easy cleaning.
7.2 Долгосрочное хранение
- The hoppers do not have a refrigeration function. If the machine will not be used for an extended period, ensure all ice cream mixture is removed and the machine is thoroughly cleaned and dried to prevent bacterial growth.
- Храните машину в чистом, сухом месте.
7.3 Очистка воздушного фильтра
- Regularly check and clean the air filters located near the cooling vents to ensure optimal airflow and prevent compressor overheating.

Figure 7: Removable drip tray and cooling vents for easy maintenance
8. Поиск Неисправностей
В этом разделе рассматриваются распространённые проблемы, с которыми вы можете столкнуться при работе с мороженицей. Если у вас возникли проблемы, не перечисленные здесь, обратитесь в службу поддержки клиентов.
| Проблема | Возможная причина | Решение |
|---|---|---|
| Машина не включается | No power supply; Power cord not properly connected; Main switch off. | Check power outlet and cord connection; Ensure main power switch is ON. |
| Мороженое слишком мягкое/твердое | Incorrect hardness setting; Improper mixture ratio. | Adjust hardness setting on the LCD panel; Ensure correct water to powder ratio (1:2.5). |
| Machine not cooling effectively | Blocked air vents; High ambient temperature; Low refrigerant. | Clean air vents; Ensure adequate ventilation; Contact service for refrigerant check. |
| Ice cream not dispensing smoothly | Nozzles clogged; Mixture too thick; Internal components not assembled correctly. | Clean nozzles; Adjust mixture consistency; Reassemble dispensing parts. |
9. Советы пользователю
- Mixture Consistency: Always ensure your ice cream mixture is well-mixed and has the correct consistency before pouring it into the hoppers. This prevents issues with freezing and dispensing.
- Предварительное охлаждение: For best results and faster freezing times, consider pre-chilling your ice cream mixture before adding it to the machine.
- Регулярная уборка: Adhere strictly to the daily cleaning routine to maintain hygiene and prolong the lifespan of your machine.
10. Гарантия и поддержка
The SIHAO Commercial Soft Serve Ice Cream Machine comes with a 2-year warranty, ensuring peace of mind regarding product quality and performance. For any technical assistance, troubleshooting, or warranty claims, please contact SIHAO customer service. SIHAO is dedicated to providing 24/7 attentive service to its customers.

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