Roku Remote Button Guide: Learn How to Use Your Roku Streaming Stick

Welcome to the Roku Remote Button Guide! This guide provides step-by-step instructions on how to use your Roku Streaming Stick remote control. The Roku Streaming Stick is a powerful device that allows you to stream your favorite movies, TV shows, and music on your TV. This guide will help you get started with your Roku Streaming Stick by providing you with information on what’s in the box, how to plug it in, power it up, connect it to your network, and complete guided setup. Additionally, this guide will provide you with an overview of the Roku remote control and how to troubleshoot any issues that may arise. Whether you’re a first-time user or a seasoned pro, this guide will help you get the most out of your Roku Streaming Stick. So, let’s get started and learn how to use your Roku remote control!

Roku-Remote-logoRoku Remote Instructions Roku-Remote-product

Roku Remote Instructions

Roku Remote InstructionsRCB3 RF remote control User Manual

What’s in the box

Know your Streaming Stick

  •  [MHL CONNECTOR] Plugs into the MHL port on the back of your TV.
  •  [STATUS LIGHT] Signifies it is on when lit, or activity when flashing.
  •  [RESET BUTTON] Used to reset your Streaming Stick (you probably won’t ever have to use this).

What to do Plug it in Plug your Roku Streaming Stick into the MHL port of your TV or other Roku Ready device. Simple as that!

Power up

First, power your Roku remote by inserting the included batteries:

  •  Locate and open the rectangular battery door on the rear of the unit.
  •  Insert the batteries into their slots, making sure to match the positive (+) and negative (-) signs.
  •  Place the battery door back over the compartment and press it gently down until the latch snaps securely into place.
  •  If the LED on the front of the remote is blinking, it means it is trying to pair to the Roku Streaming Stick. The remote is ready for use when the LED stops blinking and turns off.

Connect to network Now you can grab that Roku remote and jump right into guided setup. When prompted, select “Wireless” as your network connection and have your network name and password ready to do the following:

  •  Select your network from the list of available networks.
  •  Enter your network password, if you use one. Remember, network passwords are case-sensitive.

Complete guided setup It’s the final stretch and hooray—it’s a breeze! Continue following the on-screen instructions and you’ll:

  •  Get the latest software.
  •  Link the Roku Streaming Stick to your Roku account on your computer.

Your Roku account: During setup, you’ll be prompted to create your Roku account online at roku.com/link. Your Roku Streaming Stick will generate a unique code that links your player to your new account. Roku accounts are free and secure. And while a valid credit card number is required to create your account, rest assured you will only be charged if you authorize purchases of apps and games from the Roku Channel Store. Know your Roku remote The Roku remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and great for gaming, too!

  •  [BACK] Return to previous screen
  •  [HOME] Return to Roku home screen
  •  [INSTANT REPLAY] Replay last 7 seconds of video
  •  [UP] or [DOWN] Move up or down;
  •  [LEFT] or [RIGHT] Move left or right
  • [PLAY/PAUSE] Start or pause playback
  •  [A & B] Action buttons for gaming
  •  [FWD SCAN] Fast forward, scroll right one
  •  page at a time
  •  [OK] Select an option from a menu
  •  [REV SCAN] Rewind, scroll left one page at a time
  •  [OPTIONS] View more options
  •  [STATUS LED] Displays remote usage information
  •  [VOLUME +/-] Increase/Decrease the volume of your
  •  TV when using your Roku Streaming Stick

Cool: Because your enhanced remote uses radio frequency instead of infrared, you don’t need to have a direct line of sight to your Roku!

Get your game on!

Just a couple of fun-facts about your Roku-enhanced remote.

  •  It’s sensitive and smart. The Roku remote incorporates motion-sensing technology, allowing more precise and detailed control of gameplay.
  •  It comes with an adjustable wrist strap—for good reason. Since some games make you sweat, sporting the wrist strap is a very good idea. You don’t want to crack the screen of your beautiful TV—or harm anyone or anything around you.

Buckle up: Open the lever on the strap lock and place your hand through the wrist strap. Hold the remote firmly in your hand. Slide the strap lock up so that the strap will not fall off your wrist. Do not over-tighten the strap lock so that it’s uncomfortable.

Troubleshooting

Have trouble completing setup? Don’t worry: it’s usually an easy fix. If you cannot see a picture on your TV:

  •  Make sure your TV is turned on. (This tip could save you some embarrassment.)
  •  Make sure the video input on your TV or home theater receiver is set to match the output (usually HDMI or MHL) used with the Roku Streaming Stick. Most TVs have an Input button on the remote control to change video inputs.

If you cannot connect to your wireless home network during guided setup:

  •  If you are not getting 3 or more signal-strength bars above your wireless network, adjust the location of your Roku Streaming Stick and/or wireless router. Make sure there are no obstructions, like cement walls, between your Roku Streaming Stick and your wireless router.
  •  Make sure you select the correct wireless router name on the “Wireless” screen.
  •  Make sure you enter the correct password, if your network is security-enabled (password is case sensitive).
  •  If you have turned off SSID broadcasting on your wireless router, you can add your network by selecting “My network is not shown” from the “Wireless” screen.
  •  Make sure the connectors on the cables between your TV and home theater receiver are pushed in all the way.
  •  Make sure the volume on your TV or home theater receiver is turned up and isn’t on mute.
  •  Make sure the input on your TV or home theater receiver matches the output (HDMI or MHL) used with your Roku Streaming Stick.
  •  Try moving closer to your Roku Streaming Stick.
  •  Make sure the batteries are fresh (or new) and inserted properly.
  •  Make sure your remote is paired (see next section) with the Roku Streaming Stick.
  •  If the Status Light on the front of your Roku Streaming Stick flashes once each time you press a remote button, the problem is not with the remote.
  • <<>>It’s unlikely but if your remote becomes warm or hot to the touch after inserting the batteries, immediately discontinue use. Do not attempt to remove the batteries while the unit is hot. Contact Roku Customer Support immediately at 888-600-7658

Pairing your remote control: The Roku remote should automatically pair with your Roku Streaming Stick at the beginning of setup. If you are not able to use the remote to navigate through Guided Setup, you can manually pair the Roku remote by following these steps:

  1.  Prepare your Roku Streaming Stick to pair by removing the stick and plugging it back in.
  2.  Open the Roku remote battery compartment.
  3.  Place the Roku remote in close proximity with your Roku Streaming Stick.
  4.  Press and hold the pairing button inside the battery compartment for 3 seconds.
  5.  Try using the remote again.

If you couldn’t find what you need: Visit roku.com/support for more help.

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Specifications

Product Specifications
Product Name Roku Streaming Stick
What’s in the box MHL Connector, Status Light, Reset Button, Roku Remote Control
Remote Control Features Back, Home, Instant Replay, Up/Down/Left/Right Navigation, Play/Pause, A & B Action Buttons for Gaming, Fwd Scan, Ok, Rev Scan, Options, Status LED, Volume +/-
Remote Control Compatibility Works with any Roku TV, Roku audio device, and most Roku players
Battery Life Approximately 2 months under normal use
Charging Time Approximately 3 hours for a full charge
Remote Control Material Plastic
Warranty 1 year

FAQS

Is the rechargeable battery removable?

the recharable battery is designed to stay in the remote. You will only need to plug the remote in using the micro-USB cord provided. This allows the remote to be in use while it’s charging!

Will this remote pair with my 65r635 and my sonos playbar (via ir)?

It cannot directly control other devices connected to your TV, such as an audio/video receiver (AVR) or soundbar. However, your TV may be able to issue volume commands to your AVR or soundbar using a technology called HDMI CEC. In these cases, your new remote can indirectly control volume for your AVR or soundbar. For this to work, all your devices must be connected via HDMI, and all devices must support HDMI CEC and have this feature enabled. 

Will this work with all roku

The Roku website says this: “This remote is designed to work with any Roku TV™, Roku audio device, and most Roku players.”

Will this work for a Onn Roku tv ?

Yes! The Voice Remote Pro is compatible with all Roku TVs.

is this compatible with an onn/roku tv?

Look it up on the Roku website

Does the remote voice feature work with the Roku 3 device?

Yes. Just not the headphones. The sound is terrible.

What are the warranty terms and conditions for this remote?

The previous answer here, 1 year warranty, is probably technically correct. But a warranty is only as good as the issuer’s willingness to honor it, and Roku’s willingness and honor are about zero.

When will this remote be available again?

If it’s not currently available, it will be back at some point since it’s their top of the line remote.

How long does a charge last for the remote?

A full charge takes roughly 3 hours and lasts approximately 2 months under normal use. (Note that normal use can vary from person to person, and heavy private listening use drains the battery more quickly.)

Is there a Roku voice controlled remote that works inside apps like youtube tv? The voice control on this remote only controls the roku UI and tv?

It works inside apps. You can use voice as if you were typing

What is it made of and/or coated with?

Plastic like all remotes

Does audio from peripheral devices (attached to roku tv via hdmi, ie blu-ray player, playstation 4) work when headphones are plugged into the remote?

NO

Is remote Bluetooth headphones compatible?

Although the remote only supports wired headphones, you can pair your headphones with a phone and connect your TV to the Roku app to accomplish the same thing.

will this pair with model# 4660×2?

It pairs with nearly everything roku has made, but some off the tv’s need to be checked before purchase.

Does this remote work with a Roku Stick +

Yup. If it’s a newer model Roku, it works

can earbuds with in-line microphones be used?

If you mean wire earbuds yes it has a hole on the remote

Does my tv need to be a roku for this remote?

our TV Brand does not have to be Roku but you should have Roku Connected to your TV to use this remote at full functionality. All TVs are not supported for the Power and Volume Functions in your settings menu you can link the remote to most TVs.

What is included in the Roku Streaming Stick box?

The Roku Streaming Stick and a remote control.

How do I power up my Roku remote?

Insert the included batteries into the battery compartment on the rear of the remote, making sure to match the positive and negative signs. If the LED on the front of the remote is blinking, it means it is trying to pair to the Roku Streaming Stick. The remote is ready for use when the LED stops blinking and turns off.

How do I connect my Roku Streaming Stick to my network?

When prompted during guided setup, select “Wireless” as your network connection and have your network name and password ready. Select your network from the list of available networks and enter your network password if you use one.

How do I troubleshoot issues with my Roku Streaming Stick?

If you cannot see a picture on your TV, make sure your TV is turned on and that the video input on your TV or home theater receiver is set to match the output used with the Roku Streaming Stick. If you cannot connect to your wireless home network during guided setup, adjust the location of your Roku Streaming Stick and/or wireless router, select the correct wireless router name on the “Wireless” screen, and enter the correct password if your network is security-enabled.

How do I pair my Roku remote control with my Roku Streaming Stick?

The Roku remote should automatically pair with your Roku Streaming Stick at the beginning of setup. If you are not able to use the remote to navigate through Guided Setup, you can manually pair the Roku remote by removing and plugging back in the Roku Streaming Stick, opening the remote battery compartment, placing the remote in close proximity with your Roku Streaming Stick, pressing and holding the pairing button inside the battery compartment for 3 seconds, and trying using the remote again.

How long does the battery last on the Roku remote?

A full charge takes roughly 3 hours and lasts approximately 2 months under normal use.

VIDEO

Roku-Remote-logo

www.roku.com

References

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. how do I remove shows I have watched from resume list?

    judith whitehead asks how do I remove shows I have watched from resume list?
    Manuals+ clarified question
    Question

    How do I remove watched shows from the resume list on Roku?

    Answer

    To remove shows from your "Continue Watching" or resume list on Roku, follow these steps:

    • Navigate to the Continue Watching row on your Roku home screen.
    • Highlight the show or movie you wish to remove.
    • Press the Star (*) button on your Roku remote to open the Options menu.
    • Select Remove from Continue Watching from the list of options.

    If you are trying to remove content from within a specific app (like Netflix or Hulu), you may need to use that app's specific profile settings or history management tools, as each channel manages its own internal resume lists differently.

    Note: The "Continue Watching" row is a relatively new feature on the Roku home screen that aggregates content from multiple supported apps. If you do not see the option to remove it, ensure your Roku software is up to date by going to Settings > System > System update.

    1. Have Roku Streaming Stick Plus,,SKU 3810R. Device ID C138DC898776. When checking out series or movies on Prime or Netflex, is there a way on this remote to freeze selection to review before the selections move to the next.

  2. What does it mean when my roku keeps saying but 1 of 73 or 2 other number

    Havick asks What does it mean when my roku keeps saying but 1 of 73 or 2 other number
    Manuals+ clarified question
    Question

    What does it mean when my Roku says '1 of 73' or other numbers?

    Answer

    When your Roku displays a message like "1 of 73," it typically indicates that the device is performing a software update or re-indexing its channel list. This often happens after a system reset, a long period of being powered off, or when a major firmware update is being installed.

    The numbers represent the progress of the update or the number of apps being re-installed/updated. Here is what you should do:

    • Wait it out: Allow the device to complete the process. Depending on your internet speed and the number of apps, this can take several minutes.
    • Do not unplug: Avoid powering off the device while it is updating, as this can cause system errors.
    • Check your connection: If the numbers stop moving for a long time, ensure your Wi-Fi is stable. If it remains stuck, you may need to restart your router and then your Roku.

    If the issue persists or the device restarts and begins the count again repeatedly, you may need to perform a factory reset using the Reset Button on the back of your Streaming Stick, as mentioned in the manual.

  3. I have a Roku express and I configured it, everything was normal and suddenly it came out and it was in the Roku Logo and it restarted and from there it does not come out I have tried everything and nothing
    Tengo un Roku express y lo configure todo estaba normal y de repente se salió y quedó en el Logo del Roku y se reinicia y de allí no sale he intentado todo y nada

    Waner Venegas asks <em>I have a Roku express and I configured it, everything was normal and suddenly it came out and it was in the Roku Logo and it restarted and from there it does not come out I have tried everything and nothing</em>
    Tengo un Roku express y lo configure todo estaba normal y de repente se salió y quedó en el Logo del Roku y se reinicia y de allí no sale he intentado todo y nada
    Manuals+ clarified question
    Question

    How do I fix a Roku Express that is stuck on the logo screen and keeps restarting?

    Answer

    If your Roku Express is stuck on the logo screen and restarting (a boot loop), it is often related to power or a system glitch. Try the following steps:

    • Check the Power Source: Ensure your Roku is plugged into a wall outlet using the provided power adapter rather than a USB port on your TV. USB ports on some TVs do not provide enough consistent power, which can cause boot loops.
    • Perform a Factory Reset: Locate the RESET button on the back or bottom of your Roku Express. With the device powered on, press and hold the button firmly for about 10 seconds. The status light will usually flash rapidly once the reset is complete.
    • Check HDMI Connection: Try plugging the device into a different HDMI port on your TV or using a different HDMI cable if applicable.
    • Cool Down: Ensure the device is not overheating. Make sure it is in a well-ventilated area and not tucked behind other warm electronics.

    If the device continues to restart at the logo after a factory reset while plugged into a wall outlet, the firmware may be corrupted, and you may need to contact Roku Support for further assistance.

    Note: While the post content focuses on the Streaming Stick, these troubleshooting steps are standard for the Roku Express model mentioned in your request.

  4. I replaced my Samsung with a Sony tv. How do I sync the roku remote to turn on and off my Sony and change volume?

    Bryce Alexander asks I replaced my Samsung with a Sony tv. How do I sync the roku remote to turn on and off my Sony and change volume?
    Manuals+ clarified question
    Question

    How do I sync my Roku remote to control power and volume on a Sony TV?

    Answer

    To sync your Roku remote with your new Sony TV for power and volume control, follow these steps:

    • Press the Home button on your Roku remote.
    • Scroll and select Settings.
    • Select Remotes & devices.
    • Select Remote, then choose your active remote.
    • Select Set up remote for TV control.
    • Follow the on-screen prompts. Roku will attempt to detect your TV brand (Sony) and play a series of sounds to confirm the remote can control the volume and power.

    If your remote is an older model or does not have volume buttons, it may not be capable of controlling TV power and volume directly. However, most modern Roku remotes with volume and power buttons can be reprogrammed through the settings menu as described above.

    Additionally, ensure HDMI CEC is enabled on your Sony TV (often called "Bravia Sync" on Sony models) to allow the Roku device to communicate power commands over the HDMI cable.

    For further assistance, you can visit roku.com/support.

    Note: If your remote is not responding at all, you may need to re-pair it to the Roku stick first by holding the pairing button inside the battery compartment for 3 seconds.

  5. How do I get the closed caption off?

    Dolores asks How do I get the closed caption off?
    Manuals+ clarified question
    Question

    How do I turn off closed captions on my Roku?

    Answer

    To turn off closed captions on your Roku Streaming Stick, follow these steps:

    • Press the Home button on your Roku remote.
    • Scroll up or down and select Settings.
    • Select Accessibility (if Accessibility is not listed, select Captions).
    • Select Captions mode.
    • Choose Off to disable closed captioning entirely.

    Alternatively, you can often toggle captions during video playback by pressing the Options (*) button on your remote and navigating to the Closed Captioning menu.

    Note: Some streaming apps may have their own internal caption settings that override the global Roku settings.

    View the full Roku Remote Guide here for more remote functions and troubleshooting tips.

  6. How do I turn on Closed captions? It says they are on, but no captions appear on the screen.

    Yvonne Lynn asks How do I turn on Closed captions? It says they are on, but no captions appear on the screen.
    Manuals+ clarified question
    Question

    How do I enable closed captions on my Roku Streaming Stick, and what should I do if they are enabled but not appearing?

    Answer

    To manage closed captions on your Roku Streaming Stick, you can use the Options (*) button on your remote while a video is playing. This will open a menu where you can toggle captions on or off.

    If captions are enabled but not appearing, try the following troubleshooting steps:

    • Check App-Specific Settings: Some streaming apps (like Netflix, Hulu, or YouTube) have their own internal caption settings that may override the global Roku settings. Look for a speech bubble or 'CC' icon within the app's playback menu.
    • Toggle the Setting: Turn captions off in the Roku settings, restart your device, and then turn them back on.
    • Check Content Compatibility: Ensure the specific movie or show you are watching actually supports closed captioning.
    • Update Software: Go to Settings > System > System update to ensure your Roku has the latest software, as bugs can sometimes affect caption rendering.

    If the issue persists, you may need to contact Roku support at 888-600-7658 as mentioned in the manual's troubleshooting section.

  7. The roku prompt keeps appearing on my screen when I teaching. Does anyone know how to permanently remove this?
    It displays TLC Roku TV with other options.
    Thank you in advance!

    Karen Stanley asks The roku prompt keeps appearing on my screen when I teaching. Does anyone know how to permanently remove this?
    It displays TLC Roku TV with other options.
    Thank you in advance!
    Manuals+ clarified question
    Question

    How can I permanently remove the Roku prompt that appears on my TCL Roku TV screen?

    Answer

    If a Roku prompt or banner (often showing the TV brand and features) keeps appearing on your screen, your TV is likely in Store Mode or Demo Mode. This mode is intended for retail displays and will periodically show promotional information.

    To permanently remove this prompt, you need to switch your TV to Home Mode by following these steps:

    1. Press the Home button on your Roku remote.
    2. Scroll and select Settings.
    3. Select System.
    4. Select Advanced system settings.
    5. Select Store mode.
    6. Select Home mode to disable the retail banners.

    If the prompt persists, you may need to perform a factory reset via Settings > System > Advanced system settings > Factory reset to ensure the initial setup is completed for home use.

  8. ROKU remote control, like other ROKU devices, is the work of a person who does not know the technical design of electronic products and the writer of the manual. Full of too much confusion. It may be that ROKU headquarters handed over this product to Vietnamese manufacturers for almost all processes such as design and manufacturing, instead of letting Vietnamese manufacturers with low technical levels only take care of product processing. E.g:
    1. This manual never identifies what “A” is for;
    2. What use is the wristband this fancy thing for users who don’t play video games? When I followed the instructions and pulled the wrist strap, there was no lever at all, but the upper cover of the battery box was pulled out. That being the case, why not use scissors to cut off the wristband?
    3. Regardless of the manual here or the product setting list, the three ROKU products (ROKU Express, ROKU Enhanced, and ROKU TV) are often confused, and the correct approach is to introduce them in different categories. Considering that Vietnamese manufacturers only undertake processing tasks. The responsibility should be the headquarters of ROKU in the United States. In order to make money, ROKU even pushed the basic instructions to Vietnam in order to make the most profit.
    ROKU 遥控器就像其他ROKU 设备那样,是一个不懂得电子产品技术设计以及说明书撰写人的作品。充满太多的困惑。这可能是ROKU 总部把这个产品交给越南厂家进行设计、制造等等几乎所有流程,而不是让技术水平低下的越南厂家只担负产品加工。例如:
    1. 这个说明书从来不标识“A”干什么用;
    2. 腕带这个花俏东西,对于不玩电子游戏的用户,有什么用?当我照说明,拉腕带时,根本没有什么拉杆,而是电池盒的上盖整个被拉出来。既然如此,为何不用剪刀把腕带剪掉?
    3. 不管是这里的说明书,还是产品的设置清单,往往把ROKU的三种产品(ROKU Express, ROKU Enhanced, ROKU 电视)混为一谈,而正确的做法是要分门别类地介绍。考虑到越南厂家只是承担加工任务。责任应当是美国 ROKU 总部,为了赚钱,ROKU 连基本的说明都推给越南,以便赚取最大利润。

    Gary asks <em>ROKU remote control, like other ROKU devices, is the work of a person who does not know the technical design of electronic products and the writer of the manual. Full of too much confusion. It may be that ROKU headquarters handed over this product to Vietnamese manufacturers for almost all processes such as design and manufacturing, instead of letting Vietnamese manufacturers with low technical levels only take care of product processing. E.g:
    1. This manual never identifies what "A" is for;
    2. What use is the wristband this fancy thing for users who don't play video games? When I followed the instructions and pulled the wrist strap, there was no lever at all, but the upper cover of the battery box was pulled out. That being the case, why not use scissors to cut off the wristband?
    3. Regardless of the manual here or the product setting list, the three ROKU products (ROKU Express, ROKU Enhanced, and ROKU TV) are often confused, and the correct approach is to introduce them in different categories. Considering that Vietnamese manufacturers only undertake processing tasks. The responsibility should be the headquarters of ROKU in the United States. In order to make money, ROKU even pushed the basic instructions to Vietnam in order to make the most profit.<e/em>
    ROKU 遥控器就像其他ROKU 设备那样,是一个不懂得电子产品技术设计以及说明书撰写人的作品。充满太多的困惑。这可能是ROKU 总部把这个产品交给越南厂家进行设计、制造等等几乎所有流程,而不是让技术水平低下的越南厂家只担负产品加工。例如:
    1. 这个说明书从来不标识“A”干什么用;
    2. 腕带这个花俏东西,对于不玩电子游戏的用户,有什么用?当我照说明,拉腕带时,根本没有什么拉杆,而是电池盒的上盖整个被拉出来。既然如此,为何不用剪刀把腕带剪掉?
    3. 不管是这里的说明书,还是产品的设置清单,往往把ROKU的三种产品(ROKU Express, ROKU Enhanced, ROKU 电视)混为一谈,而正确的做法是要分门别类地介绍。考虑到越南厂家只是承担加工任务。责任应当是美国 ROKU 总部,为了赚钱,ROKU 连基本的说明都推给越南,以便赚取最大利润。
    Manuals+ clarified question
    Question

    What is the 'A' button for on the Roku remote, and how do I use the wrist strap?

    Answer

    The Roku remote is designed for both media streaming and gaming. Here are the answers to your specific questions:

    • The 'A' Button: The 'A' and 'B' buttons located at the bottom of the remote are action buttons for gaming. They function similarly to buttons on a traditional game controller when playing games from the Roku Channel Store.
    • The Wrist Strap: The strap is intended to prevent the remote from flying out of your hand during motion-controlled games. To use it correctly:
      • Open the lever on the strap lock.
      • Place your hand through the strap.
      • Slide the strap lock up toward your wrist to secure it.

    If pulling the strap causes the battery cover to come off, ensure the battery door is fully snapped into place before use. If you do not play games, you can certainly remove the strap with scissors, as it is not required for standard TV navigation.

    Regarding the confusion between models, Roku often uses a universal remote design across several products like the Roku Express and Streaming Stick, which is why the manual may cover multiple features that apply to different devices.

  9. My tv just went black with no volume .what do I do? Resetting done no .good.Have had it a few days .was watching it when it done this,in touched.65 inch

    Linda Lovell asks My tv just went black with no volume .what do I do? Resetting done no .good.Have had it a few days .was watching it when it done this,in touched.65 inch
    Manuals+ clarified question
    Question

    What should I do if my TV screen is black and there is no volume?

    Answer

    If your TV screen has gone black and you have lost audio, please try the following troubleshooting steps based on the Roku Streaming Stick guide:

    • Check Power and Connections: Ensure the TV is turned on and that all connectors on the cables between your TV and any home theater receiver are pushed in all the way.
    • Verify Video Input: Make sure the video input on your TV is set to match the output (usually HDMI or MHL) where the Roku Streaming Stick is plugged in. Use the "Input" or "Source" button on your TV remote to cycle through options.
    • Check Volume Settings: Ensure the volume on your TV or receiver is turned up and not muted.
    • Re-seat the Device: Try removing the Roku Streaming Stick from the MHL/HDMI port and plugging it back in to refresh the connection.
    • Remote Pairing: If the TV is on but not responding to the remote, check if the remote is still paired. Open the battery compartment and press the pairing button for 3 seconds while the remote is near the stick.

    Since you mentioned that a reset did not help and the device is only a few days old, if these steps do not restore the picture and sound, you may need to contact Roku Customer Support at 888-600-7658 or visit roku.com/support for further assistance.

    Note: As you mentioned a 65-inch TV, please ensure the Roku Streaming Stick is receiving adequate power, as some larger TVs may require the stick to be powered via a wall outlet rather than a USB port if it is not an MHL-compatible port.

  10. can you please send me instructions to get regular tv-my computer smart kid gave me this Roku and i just want to watch some football. I’m almost 80 and not good with this stuff
    thanks

    hank niles asks can you please send me instructions to get regular tv-my computer smart kid gave me this Roku and i just want to watch some football. I'm almost 80 and not good with this stuff
    thanks
    Manuals+ clarified question
    Question

    How can I watch regular TV and football on my Roku Streaming Stick?

    Answer

    To watch regular TV and football on your Roku Streaming Stick, you have several options:

    • Live TV Streaming Services: You can download apps like YouTube TV, Hulu + Live TV, Sling TV, or FuboTV. These services offer local channels and sports networks (like ESPN or NFL Network) that broadcast football games.
    • The Roku Channel: Roku offers a "Live TV" section within The Roku Channel app that includes various free news and sports channels.
    • Network Apps: Many major networks (like CBS, NBC, and FOX) have their own apps. Some content may require a subscription or cable provider login.
    • Antenna (if applicable): If your TV has a built-in tuner, you can switch your TV's "Input" or "Source" back to "Antenna" or "Live TV" to watch local broadcasts without using the Roku.

    To get started, press the Home button on your Roku remote, navigate to Search, and type in the name of a service like "YouTube TV" or "Sling" to find and install the app.

  11. how do i go back to previous channel?

    Deborah A. Fenroy asks how do i go back to previous channel?
    Manuals+ clarified question
    Question

    How do I go back to the previous channel on a Roku remote?

    Answer

    To return to the previous screen or channel on your Roku remote, press the Back button, which is typically located at the top left of the navigation pad and is represented by a left-pointing arrow.

    If you are looking to quickly jump back to a previous video segment, you can also use the Instant Replay button (represented by a circular arrow) to replay the last 7 seconds of video. Note that the specific behavior of the "Back" button can vary depending on the app you are using; in many live TV apps, it may return you to the channel guide or the previous screen rather than a direct "last channel" toggle found on traditional cable remotes.

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