1. Introducere
This manual provides comprehensive instructions for the installation, operation, and maintenance of your DELLA 27K BTU 2-Zone Mini Split AC Heat Pump system. Please read this manual thoroughly before operating the unit to ensure proper function and safety. Keep this manual for future reference.
The DELLA 27K BTU 2-Zone Mini Split AC Heat Pump is an energy-efficient system designed to provide heating and cooling for multiple rooms. It features a 24 SEER2 rating, operates on 208-230V, and includes two indoor units (9,000 BTU and 12,000 BTU) connected to a single outdoor condenser. The system is equipped with Wi-Fi connectivity and is compatible with smart home assistants like Alexa.

Image 1.1: Complete DELLA 27K BTU 2-Zone Mini Split AC Heat Pump system with all components.
2. Informații de siguranță
Instrucțiuni importante de siguranță:
- Instalare profesională necesară: This system mandates professional installation. Attempting DIY installation can lead to serious injury, property damage, and void the warranty.
- Siguranta electrica: Ensure the unit is connected to a dedicated 208-230V circuit with appropriate overcurrent protection (Maximum Fuse Size is 30A). All electrical work must comply with local and national electrical codes.
- Manipularea agentului frigorific: The system uses R454B refrigerant. Handling of refrigerants should only be performed by certified technicians.
- Clearance: Mențineți o distanță adecvată în jurul unităților interioare și exterioare pentru o circulație a aerului corespunzătoare și întreținere.
- Copii și animale de companie: Keep children and pets away from the outdoor unit and ensure indoor units are installed out of reach.
- Întreţinere: Deconectați alimentarea înainte de a efectua orice operațiune de întreținere sau curățare.
3. Produs terminatview și Componente
Your DELLA 2-Zone Mini Split AC Heat Pump system consists of the following main components:
- Unitate de condensare exterioară: The primary unit responsible for heat exchange.
- Indoor Air Handler Units (2): One 9,000 BTU unit and one 12,000 BTU unit, designed for individual room climate control.
- Remote Controls (2): For independent control of each indoor unit.
- Refrigerant Line Sets (2): Pre-charged 16ft copper pipes for connecting indoor and outdoor units.
- Truse de instalare: Includes necessary accessories for mounting and connection.

Imaginea 3.1: Explodată view of the DELLA 2-Zone Mini Split AC components.
4. Configurare și instalare
Professional Installation is Mandatory:
The DELLA 2-Zone Mini Split AC Heat Pump system requires professional installation by a qualified HVAC technician. This ensures proper setup, adherence to safety standards, and optimal performance of the unit. Attempting to install the unit yourself may result in damage, improper operation, and will void the product warranty.
Considerații cheie privind instalarea:
- Locaţie: Indoor units should be placed to ensure even air distribution. The outdoor unit requires a stable, level surface with adequate airflow.
- Line-Set Connection: The system includes two 16ft copper pipes (standard size 1/4" & 3/8" outer dimension). Line-set vacuuming is required during installation to remove moisture and non-condensable gases.
- Niveluri de agent frigorific: The system is pre-charged. However, any alteration of line-set length requires adjusting freon levels by a certified technician. The system uses R454B refrigerant.
- Drenaj: Ensure proper drainage for condensate from the indoor units. The length for the drain pipe is 78.7 inches.
- Cablaj electric: All electrical connections must be made by a licensed electrician according to local codes and the wiring diagram provided with the unit.

Image 4.1: Illustration of multi-zone cooling coverage for different room sizes.
5. Instrucțiuni de utilizare
Your DELLA Mini Split AC system offers various modes and features for optimal comfort and energy efficiency.
5.1 Operarea telecomenzii
Each indoor unit is controlled by its dedicated remote. Familiarize yourself with the remote control functions:

Image 5.1: Remote control functions for your DELLA Mini Split AC.
- Pornit/Oprit: Pornește sau oprește unitatea.
- Comutare moduri: Cycles through operating modes: Auto, Cool, Heat, Dry, Fan Only.
- Temp Up/Down: Reglează temperatura dorită.
- Viteza ventilatorului: Selectează viteza ventilatorului (de exemplu, Mică, Medie, Mare, Auto).
- Vertical/Horizontal Swing: Controls the direction of airflow.
- Mod ECO: Optimizes operation for energy saving.
- Modul de somn: Adjusts temperature and fan speed for comfortable sleep and energy efficiency.
- Setare cronometru: Programs the unit to turn on or off at specific times.
- Funcția Turbo: Oferă răcire sau încălzire rapidă.
- I Feel Mode: The remote control senses the temperature around it and adjusts the unit's operation for localized comfort.
5.2 Funcții inteligente și control prin aplicație
The DELLA Mini Split AC system is equipped with Wi-Fi connectivity, allowing control via the Della+ app and integration with smart home systems.

Image 5.2: Control your unit remotely using the Della+ Smart App.
- Della+ App: Download the free Della+ app to control your unit from anywhere. The app provides a user-friendly interface for setting modes, temperatures, fan speeds, and scheduling.
- Smart Geo Location: The Della+ app allows for automatic AC control based on your location, turning the unit on or off as you approach or leave your home.
- Control vocal: The system works with Alexa and Google Assistant, enabling voice commands for convenient operation.
6. Întreținere
Regular maintenance ensures the longevity and efficient operation of your DELLA Mini Split AC system.
- Curățarea filtrului de aer: The indoor unit's air filters should be cleaned every 2-4 weeks, or more frequently depending on usage and air quality. Refer to the indoor unit's specific instructions for filter removal and cleaning.
- Curățarea unității exterioare: Keep the outdoor condenser coil free of dirt, leaves, and other debris. Periodically rinse the coil with a garden hose (ensure power is off).
- Verificarea conductei de scurgere: Ensure the condensate drain lines are clear and free of obstructions to prevent water leaks.
- Inspecție profesională: It is recommended to have a qualified HVAC technician perform an annual inspection and tune-up to check refrigerant levels, electrical connections, and overall system health.
- Prevenirea înghețului: The outdoor unit features bottom electric heating to help prevent frost buildup, speeding up defrosting and boosting efficiency in cold climates.
7. Depanare
Înainte de a contacta serviciul de asistență pentru clienți, reținețiview următoarele probleme și soluții comune:
| Problemă | Cauza posibila | Soluţie |
|---|---|---|
| Unitatea nu pornește | Lipsă de alimentare; Bateriile telecomenzii sunt descărcate; Întrerupătorul de circuit s-a declanșat. | Check power supply; Replace remote batteries; Reset circuit breaker. |
| Răcire/încălzire insuficientă | Filtre de aer murdare; Unitate exterioară blocată; Mod/setare incorectă a temperaturii; Nivel scăzut de agent frigorific. | Clean air filters; Clear obstructions from outdoor unit; Verify settings; Contact professional for refrigerant check. |
| Zgomot neobișnuit | Loose parts; Obstruction in fan; Normal operating sounds (e.g., refrigerant flow). | Inspect for loose parts or obstructions; If noise persists or is abnormal, contact support. |
| Scurgere de apă din unitatea interioară | Clogged drain line; Improper installation. | Clear drain line; Contact professional for inspection. |
8. Specificații
| Caracteristică | Detaliu |
|---|---|
| Numărul de model | 1D3-TP+D912 |
| Tip de sistem | 2-Zone Multi Split AC Heat Pump |
| Outdoor Unit BTU | 27,000 BTU/h |
| Indoor Unit 1 BTU | 9,000 BTU/h |
| Indoor Unit 2 BTU | 12,000 BTU/h |
| Evaluare SEER2 | 24 SEER2 |
| Voltage | 208-230 volți |
| Wattage | 2020 wați |
| Tipul de agent frigorific | R454B |
| Zona de acoperire | Up to 950 Sq.Ft (9K unit: 400 Sq.Ft, 12K unit: 550 Sq.Ft) |
| Nivel de zgomot | 46 dBa (Ultra silent operation) |
| Interval de temperatură de funcționare | -13°F până la 131°F |
| Caracteristici speciale | Dehumidifier, Fast Cooling, Remote Control, WiFi Enabled, 4D Airflow, I Feel Mode, 24-hour Timer, Sleep Mode, Eco Energy Saving Mode, Turbo Function |
| Componente incluse | Multi-zone Air Conditioner, Manual, 2 x 16ft Copper Pipes, Installation Kits |

Image 8.1: Energy efficiency comparison highlighting 24 SEER2 savings.
9. Garanție și asistență
9.1 Informații despre garanție
Your DELLA Mini Split AC Heat Pump comes with a Garanție limitată pe viață. This warranty covers manufacturing defects and ensures peace of mind regarding your investment. For specific terms and conditions, please refer to the warranty card included with your product or contact customer support.

Image 9.1: DELLA's commitment to lifetime coverage and support.
9.2 Asistență pentru clienți
DELLA is committed to providing best-in-class customer support. If you have any questions, require assistance with installation, operation, or troubleshooting, please contact our support team:
- Asistență telefonică: Available Monday to Friday, 6 AM - 4 PM PST.
- Chat live: Available 24/7 for immediate assistance.
Please have your model number (1D3-TP+D912) and purchase date ready when contacting support.





