RLINK Cellular Motorcycle Security System user guide

RLINK is a real-time alerting GPS tracking and security system for motorcycles. GPS smart gadget with cellular connectivity instantaneous security warnings Tilt/Shock Accelerometer clever autotracking 3-wire universal setup harness that is simple Introducing RLINK, a smart bike solution. Providing real-time location, always-on security, GPS tracking, bike diagnostics, and analytics, RLINK is a cellular-enabled GPS tracking gadget that connects to your bike without any tools. The REVER app, a global community of motorcycle riders, works in tandem with the RLINK system to protect and improve your riding experience. You can access the best rides, challenges, and a vibrant motorbike riding community with RLINK for REVER via the app.

RLINK’s system consists of: GPS device Tilt/Shock Accelerometer lighting up a sensor Theft feature alerts you if your bicycle leaves a geo-fence and sends you notifications Intelligent auto-tracking that measures time, distance, and speed motorcycle diagnostics in real-time No cap on cloud storage Flash memory that, in the event of poor cellular service, can recognize more than 1000 position reports When moving your bike, use the transport mode. Sharing rides with friends through the REVER app a backup battery system designed for incredibly low power usage A membership program is necessary for this item. Plans for membership will be chosen when the device is activated.

Components

PLAN AN INSTALL

Make sure that the motorcycle battery is fully charged. Verify that no moving parts will interfere with the components.

Do not route wires near sharp edges which could cut wires and create a short. Do not mount components near high heat sources such as the exhaust pipes. Do not install the RLINK Module under any metal. The internal antenna can transmit through ﬁberglass, leather, foam, or plastic.

TECH TIP

RLINK has an internal cellular and external GPS antenna.

Do not mount in a location where the unit will be completely blocked by metal (such as under the fuel tank). Ideal locations are under the seat or in the tail section.

Mounting

Select a suitable location under the seat or side cover that the module can lay as ﬂat as possible.

ELECTRICAL CONNECTIONS

The RLINK harness has three wires. You’ll need to connect these to your bike.

RED: Install the terminal ring of this wire directly to the battery positive post.

BLACK: Install the terminal ring of this wire directly to the battery negative post.

SWITCHED POWER

COMMON TAIL LIGHT POWER WIRE COLORS

Honda	Brown or White black stripe
Kawasaki	Red
Suzuki	Brown
Yamaha	Blue w/Red stripe
Harley-Davidson	Blue
Ducati	Yellow

TECH TIP

RLINK requires proper installation of the switched power wire to function correctly. Switched power is hot (12 volts) when the ignition is on, zero volts when off. Common switched power sources are the tail light, (NOT the brake light), the license plate light, and some accessory plugs.
*Note – The switch power wire colors listed above may be different on your bike.

To be 100% sure you are connected to the correct wire, please check connections with a volt meter or light tester. If you are experiencing shock and tilt alerts while riding, you are connected to an incorrect switch power wire, and you will need to correct this, as it will affect tracking and notiﬁcations.
Locate the 12-volt switched wire source on your vehicle. The most common applications are the tail light power wire (not the brake light) or the license plate light power wire.
If attaching the RLINK white wire to any LED light sources, Please ensure that you are connecting to the positive side.

WHITE WIRE WITH POSITAP CONNECTOR

Install this wire to a 12-volt switched source using the provided Quick Connector.

FOR EXAMPLE The tail light or license plate light power wire.

Remove the cap on the open end of the Quick Connector attached to the white wire of the installation harness. Insert the switched power wire of the vehicle into the slot in the cap.

Tighten the cap back on to the Quick Connector ensuring the pin penetrates the center of the wire you are connecting to.

PLUG IN RLINK

Plug the installation harness into the RLINK module. Secure the module with the included hook & loop/cable ties.

TECH TIP

RLINK includes a back-up battery to protect your motorcycle in case of theft. The back-up battery will power the device when disconnected from power. To disconnect the device without triggering the back-up battery, unplug the main harness within 5 seconds of turning on the motorcycle’s ignition.

This is also the Method to do a device reset.

Turn on the ignition switch.

Unplug the main harness within 5 seconds.

TESTING THE INSTALLATION

Once the harness is plugged in conﬁrm that there are lights illuminated on the RLINK module to conﬁrm you have good power and ground. Turn the ignition switch of the motorcycle to the “on” position. Conﬁrm that a red light is now illuminated solid on the RLINK module.

NOTE: the red right will start blinking after a few seconds.

Turn the ignition switch to the “off” position. Conﬁrm the red light is now blinking.

NOTE: Upon ignition off, the red light will blink for a couple minutes as it enters power save mode.

RLINK MODES

TRACKING
By default, your RLINK system is always armed and prepared to track movement and can be seen on the track screen of the app. All rides are reported in the import ride section.
THEFT GEOFENCE
In addition, when your motorcycle’s ignition is turned to off, RLINK automatically creates a 500-foot safe zone around your motorcycle, in which RLINK will notify you via push notiﬁcation and SMS message (if SMS message is set up) if your motorcycle is moved outside that area.
SHARE LOCATION (REAL-TIME THEFT TRACKING) PIN FOR AUTHORITIES, OR TEMPORARY SHARING.
In the event that you generate a PIN via the “Share Location” feature located in the REVER app, RLINK will automatically track the motorcycle’s location. To provide authorities or friends with temporary, real-time tracking of your motorcycle, provide the URL, track.rlink.com and the temporary PIN located in the “Share Location” section of the REVER App. All PINs provide access to the motorcycle’s real time location via RLINK’s Tracking Map for 24 hours.*
Example – Generate a PIN, then take a ride, all new tracking information for the RLINK device will be displayed for 24hrs.
*Note – The mapping will record and display any new tracking, only after the PIN is generated. Using this to track a past ride will not work. Please use the import ride function for past rides or current location.
ONLINE MODE
When your RLINK is online, it has actively communicated with the RLINK server within the last 60 seconds. RLINK will enter the online mode if your motorcycle’s ignition is on or upon being woken up by detecting events, such as shock, tilt, ignition on or battery disconnect.
OFFLINE MODE
RLINK will go ofﬂine if it cannot establish a cellular connection or if it has been disconnected from your motorcycle’s battery and RLINK’s backup battery is emptied of its charge.
PRO TIP: To avoid losing connection to cellular, we recommend that you avoid parking your motorcycle in parking structures that can dampen cellular connectivity.
POWER-SAVE MODE
RLINK uses advanced sensors and a sophisticated power-save mode to minimize the draw on your motorcycle’s battery.
RLINK will automatically switch into power-save mode, without sacriﬁcing security, if it is idle for 2 minutes. Any theft event, such as shock, tilt, ignition or theft geofence alert will change RLINK’s status out of power-save mode and into active online mode.
TRANSPORT MODE
Transport Mode allows you to turn off your RLINK system.
Use the app to enable Transport mode when performing maintenance, trailering the motorcycle, or anytime you do not want the alarm enabled.

WARNING: Your motorcycle is not protected when in Transport Mode. Transport mode cannot be disabled remotely from the REVER Mobile App. To turn off transport mode, Quickly turn the ignition On/Off, which will turn on RLINK so that it can attempt to secure a cellular connection.

RALINK INDICATOR LIGHTS

RLINK SYSTEM STATUS BY LED LIGHTS

SYSTEM STATUS	LED LIGHT BEHAVIOR
Ignition On	Solid red light. Note: if ignition on, LED will start solid, then within a few seconds ﬂash the below patterns (if applicable) then default back to solid and repeats this cycle.
Power-save	Red light blinks every 5 seconds
GPS Location Lock	Red light blinks 3 times
Connected with RLINK Server	Red light blinks 4 times
Transport Mode	No lights on
Looking for cellular network	Greenlight ﬂashing
Found cellular network	Solid green light

ALERTS STATES

ALWAYS ARMED AND ALWAYS REPORTING

As stated above, the RLINK system is always armed and prepared to report to you about possible theft events and an actual theft itself. Therefore the RLINK device will always report events it detects to the RLINK Server.

MASTER ALERTS ON/OFF VS. RLINK ALERTS SETTINGS

RLINK’s Alerts On/Off feature acts as a toggle switch to enable or disable the speciﬁc RLINK alerts you have conﬁgured in RLINK’s Alerts Settings section in the REVER app.”.

THEFT GEOFENCE AND BATTERY DISCONNECT

Designed to prevent theft, RLINK will always report to owners via SMS message (if phone number is entered) theft geofence alerts and battery disconnect alerts, whether alerts are on or off.

DISABLE ALERTS WITH IGNITION ON EVENT

Alerts are disabled when the motorcycles ignition is turned on and will revert back to the alert state set by the RLINK Owner via the REVER app once motorcycle ignition is returned to off. The power of this feature is that you, as an RLINK owner can choose to always have alerts on, having a truly always on alerts system while being able to ride without receiving alerts.

PRO TIP: If you are concerned that a thief may turn on your bike and ride off without you noticing, don’t be. In RLINK’s Alerts Settings section, conﬁgure ignition alerts “on” to be alerted anytime RLINK detects your motorcycle’s ignition state being turned on.

BACK-UP BATTERY

RLINK has a built in back-up battery to power the device if a thief attempts to disconnect the battery.

The following steps are required to properly disconnect the RLINK smart device without triggering the backup battery:

Turn on the ignition switch.
Unplug the main harness within 5 seconds.

WARNING: Unplugging the RLINK device without following these steps will result in unwanted SMS and push alerts as well as unnecessarily draining the backup battery.

SENSITIVITY LEVEL

The sensitivity level of your RLINK device can be adjusted in the RLINK Settings section of the REVER app. Please note, to adjust the sensitivity level, your motorcycle must have its ignition on.

FIRMWARE UPDATES

RLINK can receive over-the-air (OTA) ﬁrmware updates when new features are released.
You can see any available RLINK ﬁrmware updates in the RLINK Settings section of the REVER app to view any available updates.
If a new RLNK ﬁrmware is available, you can initiate a ﬁrmware update directly through the REVER app. To successfully start the ﬁrmware update, the device must be online with your motorcycle ignition set to off. To achieve this state, we recommend turning on your motorcycle and then immediately turning off your motorcycle and waiting for the device to successfully complete a cellular connection with the RLINK Server. You can conﬁrm the RLINK smart device is connected through the REVER app.

RLINK FEATURES

IMPORT RIDES

RLINK automatically tracks all your rides and rides stats upon ignition on, therefore making it easy for you to search and view the past history of your rides directly from the REVER app. To access your past rides and to publish them to the REVER app, either publicly or privately, please visit the Import Rides section of the REVER app, which is located in the RLINK extended dashboard.

IGNITION STATUS

RLINK will detect the state of your motorcycle’s ignition and make it available to you in the RLINK extended dashboard in the REVER app.

BATTERY STATUS

RLINK detects the health of your motorcycle’s battery by reporting volts. Battery status is available to you in the RLINK overlay on the track screen and extended dashboard in the REVER app.

LAST COMMUNICATION

RLINK provides a timestamp of its last communication with the RLINK Server. You can review your RLINK’s last communication in the RLINK extended dashboard in the REVER app.

RLINK USER INTERFACE IN THE REVER APP

RLINK EXTENDED DASHBOARD

RLINK ICON KEY

RLINK TROUBLESHOOTING

FAQs

Is this device using 3G networks to communicate or is it a 4G device?

the Rlink system has an internal AT&T embedded SIM and communicates on the AT&T 4G/LTE network. It is a 4G device.

Can this tracker work on Ecuador?

While we do have most countries covered with service for our device, Ecuador is currently not supported. The cellular network is not as robust as we would prefer for our customers to have the service necessary for our device to communicate to our standards.

Will it send texts to a phone with prepaid cellular plan in the USA with T-Mobile?

The RLINK system will send messages to whatever number you enter in when setting up device on the application. As long as the provider and phone allow you to receive text messages you will be good.

Would it work for countries in EU?

Currently we no longer supply devices that will work outside of North America. These systems will only work in United States, Canada, and Mexico.

What exactly does the “theft alert” mean? the ignition, tilt and shock are all self-explanatory but i don’t know what the theft alert is detecting.

A “Theft Alert” would be generated if the bike is moved outside of the area of where the bike was parked last. So when you turn your bike off. The system automatically sets up a geofence and if the device is moved or disturbed outside of that geofence with the bike off and it will send you a “Theft Alert” letting you know. You can then open the application see the bikes location and track the bike if it’s heading somewhere.

What is the GPS refresh rate during live tracking?

The GPS refresh rate is every 10 seconds and reported every 30 seconds.

Does Rlink work in areas with poor cell coverage?

The RLINK device works on cellular networks, if there is no cellular available, it will store the information and communicate it once it is back in cellular reception. It does a good job in communicating in low cellular reception locations, however it all depends on the partner networks that are available in your area.

IP rating for water?

The RLINK is Shock resistant and has IP67 rating, and built to automotive specifications.

Will it send texts to a prepaid cellular plan in the USA with T-Mobile?

The RLINK system will send a text to whatever phone number your add when setting up the RLINK on the application. As long as your provider and phone can receive text messages you will be good.

Will this work in the Dominican Republic

The RLINK will in Dominican republic. It is covered by our partner networks.

Does it works in Mexico?

YES.

Describe a Rlink.

A seamless attachment to your motorcycle allows RLINK, a cellular-enabled GPS smart anti-theft monitoring gadget, to provide real-time location, always-on security, GPS-tracking, motorcycle status, and analytics.

What does Rlink store mean?

You may find a wide variety of services to enhance your onboard experience at the R-LINK Store. Traveling abroad? To make travelling easier, get the country’s maps.

Where can I locate my R-Link?

An R-link is an actual URL that is hidden behind the title link that appears in the search results page ad. Right-click the link in the advertisement to get it.

R Link Toolbox: What Is It?

Users can manage products they’ve already purchased as well as download free updates and products they’ve already purchased from the R-Link Store onto a USB stick or SD card using the tool.

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References

User Manual

RLINK Cellular Motorcycle Security System

SPECIFICATION

INTRODUCTION