Remo+ DCM2MG Over-The-Door Smart Security Camera
WHAT’S IN THE BOX
MEET DOORCAM™ 2
- PIR Sensor
- IR LED
- Microphone
- Camera Lens
- ALS Sensor
- Speaker
- Adhesive Pad*
- Battery Cover Screw**
- Camera’s Bracket Adjustment Screw
- Mounting Holes***
- Body’s Bracket Adjustment Screws
- Status Button
- Status LED
- Wi-Fi Antenna
- Battery Cover
- Remove the protective film before use
- Optional to secure the Battery Cover
- Optional for mounting
CREATE AN ACCOUNT
- Make sure your mobile device is connected to your home’s 2.4GHz Wi-Fi (5GHz not supported).
- Download and launch the Remo+ app.
- Press “Sign Up” at the bottom of the login page.
- Enter your email and create a password. Then press “Sign Up”. For Help, press the
at the top right corner. Once you have signed up, you are ready to register your device.
REGISTER DOORCAM™ 2
- Have your Wi-Fi network password available. Make sure the device you are using to register your DoorCam™ 2 is already connected to your 2.4 Ghz Wi-Fi network before beginning the process (5 Ghz network not supported).
TIP: If you are using a smartphone, turn OFF your cellular data and connect to your home Wi-Fi network. You can also turn Airplane Mode ON and connect to your home Wi-Fi network - DoorCam™ 2’s status LED light should_ash up and down. If it does not, press the status button on the back of the device.
- After logging into the Remo+ app, press “+” on the home screen to add your device, and select your time zone.
- Switch to your phone’s Wi-Fi settings, leaving the Remo+ app open. Please DO NOT CLOSE THE APP.
- Connect to the network DoorCam2_xxxxxx. If you see “internet is unavailable” or “no internet” please ignore this message. if the network
DoorCam2_xxxxxx does not appear, please press the status button on the back of your device and wait for the lights to _ash up and down.
- Once you’re connected to the DoorCam2_xxxxxx network switch back to the Remo+ app and press “Continue”.
- Select your home Wi-Fi network, enter the password, then press “DONE”. Your app will then complete the registration. This may take up to 3 minutes.
PHYSICAL INSTALLATION
We recommend installing DoorCam™ 2 at the center of your door as shown below.
Use the Hex Wrench to loosen the Camera’s Bracket Adjustment Screw and fully extend the bracket.
Tighten the Camera’s Bracket Adjustment Screw.
Remove the protective film from the Adhesive Pad on the back of DoorCam™ 2 body.
ADJUST DOORCAM™ 2
DoorCam™ 2 supports both push-to-enter and pull-to-enter doors.
If your door pushes-to-enter, follow Option A on page 8.
If your door pulls-to-enter, follow Option B on page 9.
Option A
- Use the Hex Wrench to loosen the Body’s Bracket Adjustment Screws.
- Push the body inward until the inside of the body touches the door.
- Use the Hex Wrench to tighten the Body’s Bracket Adjustment Screws.
Option B
- Use the Hex Wrench to loosen the Camera’s Bracket Adjustment Screw.
- Push the camera inward until the back of the camera touches the door.
- Use the Hex Wrench to tighten the Camera’s Bracket Adjustment Screw.
WARNING: This product may fall off if placed too close to the edge of the door without being mounted. We recommend placing DoorCam™ 2 at the center of your door. You can further secure the device by using the included Mounting Screws.
POWER SOURCE
DoorCam™ 2 operates on 3 D batteries which can last up to 4 months
BATTERIES INSTALLATION
- Remove the Battery Cover.
- Install the batteries in accordance with the engraved
- Close the Battery Cover. Optional: You can further secure the Battery Cover by using the Battery Cover Screw.
- Hang DoorCam™ 2 over the door and adjust the bracket to fit the door’s thickness. See ADJUST DOORCAM™ 2 °PAGE 7˛.
FAQ
What can I do if I keep getting the error “Connect to DoorCam 2 network to continue…”?
- Turn OFF cellular data under your Wi-Fi settings and turn ON Airplane Mode
- Turn OFF the following setting on your smart phone or tablet:
If you are using an Android:
Go to your Wi-Fi settings
> Select “Advanced Settings” (top right)
> Turn OFF “Smart Network Switch”
If you are using an iPhone/iPad:
Go to your settings > Select “Cellular” Turn OFF “Wi-Fi Assist” - Forget the DoorCam™ 2 network from your phone’s Wi-Fi settings
- Close the Remo+ app and reset DoorCam™ 2 (see page 14).
- Restart the registration process (see page 5).
* Once your DoorCam™ 2 is registered, you can return your phone or tablet settings to normal
How do I store my videos?
All DoorCam™ 2 videos are stored and saved on our free 3-day rolling Cloud plan. All accepted and missed activities can be viewed in your activity log for up to 3 days. Video recordings are protected with bank-level security and can only be accessed by the registered users, not our team.
Can I keep my videos for a longer time?
If you want to extend the time your videos are available on your account, you can purchase additional Cloud storage for $3/month or $30/year. You are also free to download as many videos as you want and keep them permanently by downloading them and saving them onto your mobile device. To download, just open the video you want to save and click on the download button on the bottom left side of the screen. You can also share videos with friends or family by clicking on the share button on the bottom right side of the screen.
How to reset your DoorCam™ 2
- Open the battery cover and press the Reset button for 5 seconds.
- Wait until the status LED light flashes up and down, then go back to the app and delete your registered device.
- To delete your device, open the app and select the menu icon in the top left corner of the home page.
- Select “Devices”.
- Click on the trash icon in the bottom right corner.
- Select the device you are resetting and confirm you want to delete it.
- Click on the “+” icon in the bottom left corner and select DoorCam™ 2 as the model.
- Then go back to page 5, step 3 to re-register your DoorCam™ 2.
Can’t see videos on your Recent Activity?
For Android users, allow all permissions to the Remo+ app: Settings > Applications Manager > Permissions > Storage
Check your Settings on the Remo+ app:
Menu > Devices > Your Devices > Turn on Motion Sensor > Turn on Save Videos to Cloud > Press the DoorCam™ 2 status button to save the settings
Can I recover my videos if I delete them?
No, once they are deleted from your Remo+ app they will no longer be available.
Forgot your password?
- Press “Forgot Password” on the login page.
- Enter your account email and click SEND.
- Check your email (including the spam folder) for the temporary password.
- Open the Remo+ app and log in using your account email and the temporary password.
- Create a new password.
TIP: If you have been locked out of the app due to multiple failed log-in attempts try uninstalling and then reinstalling the remo+ app on your phone/tablet. Once the app is reinstalled, go to “forgot password” and follow the above steps.
How many users can access the DoorCam™ 2?
You can view DoorCam™ 2 from up to 5 iOS/Android devices.
How do I add users?
- Have the new user download the Remo+ app.
- Open the Remo+ app and log in using the same account email and password.
- Once logged in, they will automatically be created as a new user. You can enter a different profile name for the user (this will show in the Viewers list). Menu > Viewers > Click on Viewer XXXX >
- Type in your preferred viewer name
* All users will have the same access to the device and device recordings.
How many Remo+ devices can I add to my account?
You can add up to 5 Remo+ devices.
How do I add another Remo+ device to my account?
- Open the Remo+ app and press the menu icon in the top left corner of the home page.
- Select “Devices” from the list.
- Select the “+” symbol in the bottom left corner.
- Select the device you would like to add and follow the steps to register it.
SUPPORT
We’re happy to help!
support@remoplus.co (888)-985-1849
Mon-Fri 8:30am to 5:30pm ET (except holidays)
LIMITED WARRANTY
- LISCENSOR DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE LICENSED PRODUCT AND HARDWARE WILL MEET LICENSEE’S REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE AND HARDWARE WILL BE UNINTERRUPTED OR ERROR-FREE. LICENSOR DOES WARRANT THAT THE MEDIA ON WHICH THE SOFTWARE IS FURNISHED AND THE HARDWARE WILL BE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF ONE YEAR FROM THE DATE OF DELIVERY (”WARRANTY PERIOD”). THIS LIMITED WARRANTY IS VOID IF FAILURE OF THE MEDIA ON WHICH THE PRODUCT OR SOFTWARE IS FURNISHED HAS RESULTED FROM ACCIDENT, ABUSE, OR MISAPPLICATIONS.
- EXCEPT AS PROVIDED ABOVE, THE LICENSED PRODUCT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE LICENSED PRODUCT AND HARDWARE IS WITH LICENSE.
HOW TO DISPOSE YOUR BATTERIES
Alkaline batteries are not listed as a hazardous waste under the Resource Conservation and Recovery Act (RCRA).
Most states classify alkaline batteries according to RCRA regulations. however, some states have more rigorous regulations. The hazardous waste characterization requirements of Alaska, California, Minnesota, Rhode Island and Washington include bioassay. South Carolina regulates all types of batteries as special waste. Therefore, disposal of alkaline batteries in South Carolina must be accomplished accordingly. Please call 1-877-2-RECYCLE for information on recycling your used alkaline battery or visit www.call2recycle.org.
FCC COMPLIANCE STATEMENT
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
FCC INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FAQs
Do Remo+ DCM2MG security cameras record all the time?
The majority of home security cameras are motion-activated, which means that when they notice motion, they will start recording and inform you. Some people have the ability to continuously record video (CVR). An fantastic tool for ensuring home security and the peace of mind that comes with it is a security camera.
How far away can a Remo+ DCM2MG wireless security camera work?
A wireless camera’s range can go up to 500 feet or more if there is a direct line of sight. The range is often 150 feet or less within a house, however this isn’t always the case.
How do you tell if a Remo+ DCM2MG security camera is watching you?
So you can determine whether your security camera is on or in operation. You may, for instance, turn on your monitor to check if your IP security camera is tape-recording. The IP security camera is on if the recorded video appears correctly.
Can I connect my Remo+ DCM2MG security camera to my phone without WIFI?
A wired security camera does not require a wifi connection to operate if it is attached to a DVR or other storage device. As long as you have a mobile data plan, many cameras now offer mobile LTE data, making them an alternative to wifi.
Do Remo+ DCM2MG security cameras have audio?
Yes, a lot of security cameras include audio capabilities. Communication, triggering video recording, audio recording, and surveillance are the typical categories in which such elements typically fall.
How far back can Remo+ DCM2MG security cameras see?
People naturally want to know how long these cameras retain video. The answer varies depending on the system and setup, but generally speaking, most businesses keep security footage for at least 90 days.
Do Remo+ DCM2MG security cameras delete footage automatically?
Depending on the situation, security camera footage often captures images for three months to a year. In order to make room for fresh recordings, the outdated footage is immediately removed. Keep in mind that storage capacity and security camera models vary. A small number of companies and financial institutions have a lot of storage space.
What is the longest distance for a Remo+ DCM2MG security camera?
An expert PTZ security camera can observe objects up to 1,000 feet away (almost 305m). However, the majority of standard security cameras can only view a distance of 10 to 75 feet, which is sufficient to monitor residential premises.
How much speed does a Remo+ DCM2MG security camera need?
The absolute minimum needed to watch a security camera system remotely is an upload speed of 5 Mbps. Remote viewing of the lower quality or substream is adequate but unrefined at 5 Mbps. We advise having an upload speed of at least 10 Mbps for the best remote viewing experience.
How long does Remo+ DCM2MG security camera battery last?
At most, wireless security camera batteries have a lifespan of one to three years. They are far simpler to replace than a watch battery.
What happens to Remo+ DCM2MG security cameras when WiFi goes out?
If your internet connection does drop, the camera will still function and continue to record any videos to the onboard storage.
What can you do with Remo+ DCM2MG security cameras without internet?
You only need to mount a wireless security camera to a wall, ceiling, or flat surface to deploy it without using the internet. It’s possible that you’ll also need to set up a hard drive, which, unless it’s wire-free, will need to be connected to the camera by a cable.
Can I see my Remo+ DCM2MG security cameras on my phone?
You need a security camera (system) and a surveillance app for Android or iOS to connect your security cameras to your phone and view what’s happening outside.
How far can Remo+ DCM2MG security cameras hear?
Your home security camera’s microphone quality will determine the sound that is captured. The majority of audio CCTV cameras, as you can see in the table, have decent microphones that can pick up sound from a distance of about 15 feet.
Where is Remo+ DCM2MG security camera footage stored?
Security camera recordings can be kept in the cloud or locally on-site, respectively. Local storage refers to any video that is kept on the camera’s internal memory, central NVR or DVR storage, or a wireless security camera system with hard drive storage.
