HWG040WLBRF Hardwired Gateway
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Specifications
- Model: HWG040WLBRF
- Connectivity: WiFi, Ethernet
- Features: WiFi Connecting Indicator, Ethernet Indicator,
Folding Antenna, Power Indicator, Operation Button, Charging Port,
Ethernet Port
Product Usage Instructions
1. Connection and Installation
3.1 Download App
To set up the Hardwired Gateway, follow these steps:
- Search and download the RainPoint Home app on the App Store or
Google Play. - Create an account or log in with your existing account to start
adding devices.
3.2 Smart WiFi Connection
Before proceeding with the WiFi connection, ensure the Gateway
meets the following requirements:
- Place the Gateway near the router.
- Ensure a stable WiFi connection.
To connect via Smart WiFi Connection:
- Tap or Add Device on the Home page and select HWG040WLBRF.
- Tap Wi-Fi Connection and log into your Wi-Fi network.
- Follow the in-app instructions to complete the connection.
- The indicator will flash green rapidly during the connection
process and turn solid green when connected successfully.
If the connection fails, consider trying AP Connection mode or
contacting customer support.
3.3 AP Connection
To access AP Connection Mode:
- Click Switch Mode on the Smart WiFi Connection page.
- Follow the in-app instructions to connect your phone to the
hotspot.
Ensure to maintain the selected hotspot connection if prompted
on your mobile device.
FAQ
Q: How many devices can be controlled by the gateway?
A: You can control up to 39 devices using this gateway.
Q: What should I do if I encounter connectivity issues?
A: If you face connectivity issues, consider switching to AP
Connection mode or contact customer support at
support@rainpointonline.com.
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USER MANUAL
Hardwired Gateway
Model NO. HWG040WLBRF
Welcome to the RAINPOINT family! Please read the manual before use to learn about the features and functions.
Contents
1. Box Contents
01
2. Introduction
02
2.1 Product Overview
02
2.2 Button and Light Introduction
02
2.3 Specification
03
3. Connection and Installation
04
3.1 Download app
04
3.2 Smart WiFi Connection
06
3.3 AP Connection
11
3.4 Ethernet Connection
14
3.5 app Overview
17
4. Troubleshooting
21
5. Precautions
22
6. Warranty Policy
22
7. FCC Statement
23
8. Customer Support
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1. Box Contents
1
2
3
4
1. HWG040WLBRF Hardwired Gateway 2. USB Cable 3. Warranty Card 4. User Manual
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2. Introduction
2.1 Product Overview
WiFi Connecting Indicator
Ethernet Indicator
Folding Antenna
Power Indicator
Operation Button
Charging Port
Ethernet Port
2.2 Button and Light Introduction
Operation Button
Press and hold the operation button for about 5 seconds to activate WiFi connection mode.
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Indicator Meaning Table
Power Indicator Turn Solid Green
Connecting Indicator Blink Quickly
Connecting Indicator Blink Slowly Connecting Indicator Turn Solid Green
Powered on
WiFi Connection Mode
AP Connection Mode Connected with WiFi Successfully
2.3 Specification
Range Between Hardwired Gateway and Router: 492ft in the open area without interference Temperature Operating Range: 3-40 (37.4°F-104°F) WiFi Frequency Band: 2.4GHz Only Input: DC 5V 1A For Indoor Use Only
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3. Connection and Installation
3.1 Download app 3.1.1 Download a. Search and download RainPoint Home app on App Store
or Google Play:
OR scan the QR code below to download the app
iOS
Android
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b. Create an account and log in: Follow in-app instructions to sign up for your account or log in
with your existing account and start adding device.
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3.2 Smart WiFi Connection
3.2.1 Before Connection
To assure your Gateway connect to Wi-Fi, it will need to meet the following requirements:
Please make sure your mobile device is connecting with 2.4GHz Wi-Fi before using RainPoint Home app. The Gateway has to keep staying under 2.4GHz Wi-Fi to work normally. iOS Requirements: Mobile device with iOS 11.0 (or higher) with cellular or Wi-Fi service. Android Requirements: Mobile device with Android OS 6.0 (or higher) with cellular or Wi-Fi service. Please do not use public Wi-Fi networks. The Gateway and your mobile device are better to be within 10 ft (3m) during pairing. If you need to change the working Wi-Fi network, press and hold the operation button on the hub to reset your hub and reconnect.
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3.2.2 WiFi Connection
Plug in the Gateway near the router and follow the steps below to connect:
a. Tap or “Add Device” on the Home page, and select
HWG040WLBRF. Or press
scan QR code and move onto
next step.
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b. Tap Wi-Fi Connection. c. Log into Wi-Fi and tap Next.
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d. Plug in the gateway near the router and follow in-app instructions to complete the connection.
The indicator will flash green rapidly when in WiFi connection mode and turn solid green when connected successfully.
Press and hold the button for about 5 seconds to activate WiFi connection mode.
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e. Congratulations! Now the gateway has been successfully connected with WiFi network and added on your app. You can add up to 39 devices controlled by this gateway by click ” + Add Device” icon.
Tips: If failed to connect through the smart WiFi connection mode, please try AP connection mode or contact the customer support team. Email: support@rainpointonline.com
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3.3 AP Connection
You can access to AP Connection Mode by click “Switch Mode” on Smart WiFi Connection page and follow in-app instructions.
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When WiFi connecting indicator flashes slowly, tick the checkbox on the app, click “Next”, then follow the wizard and click “Go Connecting” to connect your phone to the hotspot ( HomGar_xxxx or HG_xxxx).
flash slowly
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Note: If the mobile device pops up that there is no signal and needs to switch WiFi, please do not switch. Please keep the selected hotspot (HomGar_xxxx or HG_xxxx) to connect.
Back to the app and click “Next” to continue adding devices automatically.
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3.4 Ethernet Connection
a. Click “Ethernet Connection” on Connection Method page .
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b. Scan barcode at the bottom of the hub or enter the SN number, and then tap “Next” .
SN CODE
Scan barcode
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c. Follow in-app instructions to complete the connection.
Note
Please plug the Ethernet cable into the “LAN” ports or “WAN/LAN” ports in Optical Terminal. Do not plug it into single port labeled “WAN”. If Ethernet Indicator does not flash, please disconnect and reconnect the power connector. If there is no response after reconnecting several times, please contact us and we will provide you with a solution.
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3.5 App Overview
3.5.1 App Home page
Home Management: Set home name, location and other information to manage your home environment monitoring system more intelligent and accurate. All Devices: All added devices will be displayed here. Room Management: Related devices list of each room will be displayed here. Add Devices: To add devices under your monitor and management. Home: The app home page. Plan Page: List all of your irrigation plans that set on water timers/pumps. You can manually turn on or off the plan by the button on the right. There is also a manual Rain Delay button in each plan. It is available to check and edit the plans on the specific device plan page. Info: Check weather information and list of optional devices. Me and Basic Settings: Manage your account, home, basic settings, and other options. You can also find unit format and notification button in these settings. Smart: You can define various scenarios to manage the devices as per your desire.
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Notes: After the gateway and devices are connected, the list of the devices will be displayed on both app’s home page and the gateway’s device page. You can click the device icons in the “All Devices” list to enter the device page, or find them on gateway’s device page.
Home Management
All Devices
Add Decives
Room System Management
Info Home
Folding Antenna
Plan
Me
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3.5.2 Device Page
Add device controlled by the hub
Device Setting
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3.5.3 Device Settings
On device settings page, you can find basic information of the device and some default settings.
Tips: Timing setting ONLY works for precision clock product to calibrate time.
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4. Troubleshooting
Problems WiFi gateway gets disconnected or offline.
Devices get disconnected.
The operationbutton on the WiFi gateway doesn’t work. Ethernet indicator does not flash.
Solution
Please check if the router works normally. If there is a power shut down and then recover, and the router is back to work again, please reconnect the WiFi gateway following the connection part of this manual. Please check if the WiFi signal is unstable. If the distance between the gateway and the router is too far, please move the gateway closer to make the connection more stable.
Please check the stability of Wi-Fi signal. If there are any strong signal sources in between gateway and devices, please move the devices to another place to avoid interference.
Please contact our customer service for more support and suggestions.
Please disconnect and reconnect the power connector. Make sure you have the Ethernet cable plugged fully into the Ethernet Port. If connecting directly to a modem, please check if the modem’s LAN port is enabled
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5. Precautions
Please make sure to use 2.4GHz band WiFi to connect to this product. Do not block the vent, insert fingers, or any objects, as this may cause equipment failure or other conditions. Do not use the product near gas, heaters, microwave ovens, and other positions that may cause interference.
6. Warranty Policy
RainPoint provides a 1-year limited warranty on this product against manufacturing defects in materials and workmanship. You can get an extra two years of extended warranty by registering your product on our website www.rainpointonline.com
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7. FCC Statement (2AWDBHWG040)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including
interference that may cause undesired operation. FCC Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
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8.Customer Support
Please subscribe to our channel: Rainpoint on YouTube for tutorial videos. Or scan the QR code to visit RainPoint channel on YouTube.
Made in China
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V1
Need Help ?
Scan the QR code for more help.
or Email support@rainpointonline.com
Documents / Resources
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RainPoint HWG040WLBRF Hardwired Gateway [pdf] User Manual HWG040WLBRF, HWG040WLBRF Hardwired Gateway, HWG040WLBRF, Hardwired Gateway, Gateway |