How do I increase or decrease the volume?
To adjust the volume on your JBL Wave Beam earbuds, use the touch controls on the Left (L) earbud: Increase Volume: Tap the left…
Manuals+ Q&A
WAVE Beam questions & answers
Browse answered questions about WAVE Beam, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
Why is my JBL Wave Beam charging case light always orange and never turns green?
According to the LED Behaviors section of the JBL Wave Beam manual, the charging case LED indicates the following battery levels when not plugged…
My earbuds were in the washing machine and are now showing three lights. What should I do?
Unfortunately, the JBL WAVE BEAM Wireless Earbuds are not designed to be waterproof or resistant to washing machine cycles. Exposure to water in this…
Why is my left JBL Wave Beam earbud not working?
If your left JBL Wave Beam earbud is not working, please try the following troubleshooting steps based on the user guide: Check for Mono…
How do I activate noise cancellation on the JBL Wave Beam earbuds?
The JBL Wave Beam earbuds do not feature Active Noise Cancelling (ANC). Instead, they offer Smart Ambient technology, which includes the following modes: Ambient…
How do I change the language of my JBL Wave Beam earbuds to French?
To change the voice prompt language of your JBL Wave Beam earbuds to French, you must use the JBL Headphones App. The physical controls…
Why is my right JBL Wave Beam earbud draining battery faster than the left one?
It is common for one earbud to drain slightly faster than the other if it is acting as the primary receiver or being used…