What should I do if one of my Jabra Elite 7 Active earphones does not work?
If one of your Jabra Elite 7 Active earbuds is not working, it is often due to a build-up of earwax, sweat, or oil…
Manuals+ Q&A
Jabra questions & answers
Browse answered questions about Jabra, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
Why is my Jabra Link390 headset microphone not working?
If your microphone is not working with the Jabra Link390 series headset, please try the following troubleshooting steps: Check Mute Status: Ensure the microphone…
Is the Jabra Evolve2 40 SE compatible with the iPhone 12 mini using a USB-C or Lightning adapter?
The Jabra Evolve2 40 SE is primarily designed for use with computers (Windows and macOS) via a direct USB-A or USB-C connection. While Jabra…
How do I manually adjust the Jabra ENHANCE PRO 20 hearing aid behind my ear?
The Jabra ENHANCE PRO 20 user guide provides instructions for placing the hearing aid in your ears, which involves hanging the hearing aid over…
Why does my Jabra Link 390 repeatedly announce 'two devices connected' and 'device disconnected' when using both a phone and a computer?
This behavior typically occurs when your Jabra headset is struggling to maintain a stable simultaneous connection between the Jabra Link 390 adapter (connected to…
How do I connect my Jabra earbuds to both a computer via the Jabra Link adapter and a phone simultaneously?
To connect your Jabra earbuds to both your computer (via the Jabra Link adapter) and your phone, follow these steps for Multiuse connectivity: Pair…
How do I perform a factory reset on the Jabra Speak 710?
To perform a factory reset on your Jabra Speak 710, follow these steps: Ensure the speakerphone is powered on. Simultaneously hold the Answer call…
Which settings ensure that the Jabra Pro 9470 Mono headset plays audio instead of the PC speakers?
To ensure your Jabra Pro 9470 Mono headset plays audio instead of your PC speakers, you need to set it as the default audio…
Can adjusting the microphone up and down on the headpiece toggle the mute button on/off?
Based on the Jabra Engage 50 II Digital Corded Headset user manual, the microphone boom position is for optimal call quality, not for toggling…
How can I control the microphone gain or reduce background noise on the Jabra Evolve 20/20SE?
The Jabra Evolve 20/20SE headset does not have a physical gain control dial on the device itself. To manage background noise and microphone sensitivity,…
What is the battery capacity in mAh for the Jabra Elite 85h headphones?
The user manual for the Jabra Elite 85h does not specify the exact battery capacity in milliampere-hours (mAh). However, it provides the following battery…
How do I enable the T-coil setting on the Jabra Enhance Pro 30?
To enable the T-coil (telecoil) on your Jabra Enhance Pro 30, please follow these guidelines based on the manual: Professional Activation: The T-coil is…
Can I use my iPhone car charger to charge my Jabra Talk 5?
Yes, you can generally use a third-party car charger (such as one used for an iPhone) to charge your Jabra headset, provided it meets…
The headset is not pairing during the first connection.
If your Jabra headset is not pairing with the Link390a adapter for the first time, please follow these troubleshooting steps: Check the Adapter: Ensure…
Can the Jabra BT5020 (or 2050) headset be used to play music on a Samsung phone?
Whether you are using the Jabra BT5020 or the Jabra BT2050, these older Bluetooth headsets were primarily designed for phone calls using the Headset…
Why does the left earbud not work alone, and how can I use it independently without the right earbud?
Based on the Jabra Elite 85t user manual, the left earbud cannot be used alone. This model is designed with a specific mono-use configuration:…
I accidentally pressed a button on my Jabra Connect 4h headset and now it is not working. What should I do?
If your Jabra Connect 4h has stopped working after a button press, please try the following troubleshooting steps to restore functionality: Check the Mute…
Where can I find and download the PDF user manual for the Jabra Elite 5 wireless earbuds?
You can access the documentation for your Jabra Elite 5 wireless earbuds directly on the page you visited. While we do not email files…
How do I pair Jabra Enhance Pro hearing aids with Android devices using version 1.9.1?
If you are experiencing issues pairing your Jabra Enhance Pro hearing aids with an Android device on version 1.9.1, please follow these troubleshooting steps:…
How do I make or handle a call with the Jabra Speak 510?
To handle calls using your Jabra Speak 510, use the following button controls: Answer a call: Tap the Answer call button (green phone icon).…
Why is the Active Noise Cancellation (ANC) not working on my Jabra Evolve2 55 even after a factory reset?
Since you have already attempted a factory reset and the Active Noise Cancellation (ANC) is still not functioning correctly, please try the following steps…
How do I connect the Jabra Evolve 20 headset to an iPhone via Bluetooth?
The Jabra Evolve 20 and 20SE are corded USB headsets and do not support Bluetooth connectivity. They are designed to be used via a…
Where can I find the French version of the Jabra Elite 75t user manual?
To access the French instructions for your Jabra Elite 75t, you can use the following resources: Jabra Sound+ App: Download the Jabra Sound+ app…
How can I increase the volume on my Jabra BT2047 bluetooth headset?
To increase the volume on your Jabra BT2047 headset, you must use the volume controls on your connected mobile phone. The headset itself does…