Is there a replacement battery for the PROHEAR EM037 Bluetooth Ear Muffs?
The PROHEAR EM037 Bluetooth Ear Muffs feature a built-in 1100mAh rechargeable battery. The user manual does not list the battery as a user-replaceable part,…
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PROHEAR Bluetooth Ear Muffs EM037 User Manual — questions & answers
Read product questions and troubleshooting answers linked to PROHEAR Bluetooth Ear Muffs EM037 User Manual.
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Answered questions
Is it normal for the control side of the PROHEAR EM037 ear muffs to be louder than the other side?
No, it is not normal for one side of the PROHEAR EM037 Bluetooth Ear Muffs to be significantly louder than the other. The product…
My PROHEAR EM-033 is not working. Do you have any suggestions?
I understand you're experiencing an issue with your PROHEAR EM-033 ear muffs. Unfortunately, the manual provided is for the PROHEAR EM-037 model, and I…
Why is the blue light flashing and why won't my PROHEAR EM037 connect to my device?
The flashing blue light indicates that your PROHEAR EM037 ear muffs are in pairing mode. If they are not connecting to your device as…
Why won't my PROHEAR EM037 turn on even though the red light is showing?
Based on the PROHEAR EM037 manual, here are the steps to troubleshoot your power issue: Check Charging Status: The red light indicates the headset…
How do I replace the battery pack on the PROHEAR EM037 Bluetooth Ear Muffs?
Based on the user manual for the PROHEAR EM037, the device features a built-in 1100mAh rechargeable battery. The manual does not provide instructions for…
Where can I find a replacement rechargeable battery for my PROHEAR EM-033 headphones?
The provided manual is for the PROHEAR EM037 model, not the EM-033. While the EM037 manual mentions a "Built-in 1100mAh rechargeable battery" and includes…
Why are my PROHEAR EM037 Bluetooth Ear Muffs not charging?
If your PROHEAR EM037 Bluetooth Ear Muffs are not charging, please try the following troubleshooting steps based on the user manual: Check the LED…
My headset did not have a charging cord. I cannot charge it.
The PROHEAR EM037 Bluetooth Ear Muffs user manual states that a USB charging cord is included in the package. If your headset did not…
How do I pair my PROHEAR EM037 Bluetooth Ear Muffs with a Sony Smart TV?
To pair your PROHEAR EM037 ear muffs with your Sony Smart TV, you must first ensure the headset is in pairing mode and not…
How do I charge the PROHEAR EM037 Bluetooth Ear Muffs if I cannot find the charging port?
The charging port on the PROHEAR EM037 Bluetooth Ear Muffs is located on the bottom of the right ear cup. It is situated directly…
How high can you turn the listening device up? Will it stay below 85 dBs?
The PROHEAR EM037 Bluetooth Ear Muffs have a Noise Reduction Rating (NRR) of 25dB and a Signal-to-Noise Ratio (SNR) of 30dB. This indicates their…
How can I check and configure the microphone output volume for the PROHEAR EM037 during Microsoft Teams calls in high-noise environments?
The PROHEAR EM037 manual does not include internal settings for microphone gain or sensitivity. Because the headset uses Bluetooth 5.0, the outgoing volume is…
My PROHEAR EM037 ear muffs are not powering up, even with new batteries. They are less than a year old. What can be done, and can I send them back for inspection or repair?
The PROHEAR EM037 ear muffs have a built-in 1100mAh rechargeable battery and are charged via a USB cable. The manual does not mention the…
Can I use a phone mic on the headset?
The PROHEAR EM037 Bluetooth Ear Muffs support hands-free calling via Bluetooth 5.0 Technology. This implies that the headset itself has a microphone for calls.…
Do I need to register my PROHEAR EM037 product for warranty purposes?
The PROHEAR EM037 manual does not explicitly state that registration is required to activate the 3-YEAR-WARRANTY. However, it is common practice to keep your…
How can I order a replacement charger for my PROHEAR EM-033 earmuffs?
The provided manual is for the PROHEAR EM037 model, not the EM-033. While the EM037 manual states that a USB charging cord is included…
One side of the ear muffs has stopped working after only 5 or 6 uses. Can you help with this issue?
I'm sorry to hear that one side of your PROHEAR EM037 Bluetooth Ear Muffs has stopped working. The user manual does not provide specific…
My Prohear Bluetooth Hearing is not working, I have no sound and a continuous blue light blinking very fast and no sound.
A fast blinking blue light on your PROHEAR EM037 Bluetooth Ear Muffs, along with no sound, typically indicates that the device is in pairing…
How do I turn on my PROHEAR EM037 headphones and what should I do if they won't work?
To turn on your PROHEAR EM037 Bluetooth Ear Muffs, you must press and hold the Power Button for 3 seconds. You should hear a…
Why does the battery not fit properly in my PROHEAR EM037 Bluetooth Ear Muffs?
According to the PROHEAR EM037 manual, this model features a built-in 1100mAh rechargeable battery. Because the battery is integrated into the unit, it is…