How do I order replacement parts for my TRESANTI Adjustable Height Desk?
To order replacement parts for your TRESANTI Adjustable Height Desk, you can use the following methods provided by the manufacturer, Twin-Star International: Online Portal:…
Manuals+ Q&A
TRESANTI Adjustable Height Desk Manual: Model Numbers 1414575, 1414579, and 1517974 — questions & answers
Read product questions and troubleshooting answers linked to TRESANTI Adjustable Height Desk Manual: Model Numbers 1414575, 1414579, and 1517974.
Browse topics
Answered questions
Why does my Tresanti desk keep lowering itself automatically and how can I fix it?
If your Tresanti desk is gradually lowering on its own and a standard reset has not resolved the issue, please try the following troubleshooting…
My desk has no power and I noticed a strange smell. What parts should I order to repair it?
A strange smell and no power could indicate a motor failure or an issue with the power adapter. The manual suggests the following troubleshooting…
How do I turn off my TRESANTI Adjustable Height Desk without damaging it? Can you provide images?
The TRESANTI Adjustable Height Desk does not have a specific "off" button in the traditional sense. Instead, it features a lock button to prevent…
My Tresanti desk won't turn on even though the green LED is lit. It stopped working after I plugged a cable into the USB port. How can I fix it?
It sounds like your desk may have experienced a power surge or a motor protection trigger when the USB cable was connected. Since the…
Are the USB-C ports on the TRESANTI desk fixed at 20V 1A, and will they damage a 5V phone?
According to the TRESANTI Adjustable Height Desk manual, the USB ports are specified to provide 5V / 2.4A for each port. While you mentioned…
Why is the wireless charger on my Tresanti desk not working?
If the wireless charger on your Tresanti Adjustable Height Desk is not working, please try the following troubleshooting steps based on the manual: Check…
Requesting the manual for the Tresanti Ryder 74 inch TV console with Classic Flame Cool Glow 2 in 1 electric fireplace (#180447781).
Hello Karen, thank you for your question. Please note that this page is for the TRESANTI Adjustable Height Desk, but it seems you are…
How do I fix the wireless charger on my TRESANTI Adjustable Height Desk if it stopped working?
If the wireless charger on your TRESANTI desk has stopped working, please try the following troubleshooting steps provided in the manual: Check for Motion:…
What should I do if the wireless charger on my TRESANTI Adjustable Height Desk stops working?
If the wireless charger on your TRESANTI Adjustable Height Desk has stopped working, the user manual provides several troubleshooting steps. Please follow the steps…
How can I get replacement screws for my TRESANTI Adjustable Height Desk?
To obtain replacement screws for your TRESANTI Adjustable Height Desk (Models 1414575, 1414579, or 1517974), you should contact the manufacturer's customer service department directly.…
How do I adjust the height of the TRESANTI Adjustable Height Desk?
To adjust the height of the TRESANTI Adjustable Height Desk, follow these steps: 1. Press and hold the button to lower the desk to…