What are the default username and password for the V380 Pro app?
The V380 Pro app does not have a universal default username or password. Instead, you must create your own account when you first use…
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V380 Pro App User Manual — questions & answers
Read product questions and troubleshooting answers linked to V380 Pro App User Manual.
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Answered questions
Why am I not receiving motion alert notifications on my iPhone for the V380 Pro app despite having all settings configured?
If you are not receiving motion alerts on your iPhone despite having configured the settings, please check the following troubleshooting steps specific to the…
Why is the video image turning white or overexposed during the day?
If your V380 Pro camera video is appearing white or overexposed during the day, it is often related to lighting conditions or image settings.…
Does the V380 Pro app need to stay open for the camera to continue recording?
No, you do not need to keep the V380 Pro application open on your phone for the camera to record. The recording process is…
What should be entered in the username field?
When using the V380 Pro app, the username depends on whether you are registering a new account or logging into an existing one: Registration:…
How can I cancel or remove a third-party registration/access to my account via email?
To secure your account and remove unauthorized access or third-party links in the V380 Pro App, follow these steps: Change your password: Open the…
How do I recover my V380 Pro account ID and password?
If you have forgotten your V380 Pro account credentials, you can recover them through the app's login interface. Please follow these steps: Password Recovery:…
How can I get support for the V380 Pro App if the official support team is unresponsive?
If you are having trouble receiving direct support from the V380 team, you can often resolve common issues by following the official setup and…
How do I set up my V380 Pro camera for remote monitoring using the V380 Pro app?
According to the V380 Pro user manual, here are the steps to set up your V380 Pro camera for remote monitoring using the V380…