I replaced the filter because the light was red. It's still red. What do I do?
The red light on your PETLIBRO Luma Smart Litter Box indicates that the filter needs to be replaced. Since you've already replaced it and…
Manuals+ Q&A
Petlibro questions & answers
Browse answered questions about Petlibro, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
How do I change the batteries in the PETLIBRO PLAF108 Air Smart Feeder?
The PETLIBRO PLAF108 Air Smart Feeder does not use user-replaceable alkaline batteries (like AA or D cells). Instead, it features a built-in 5200mAh rechargeable…
How can I stop the beeping sound on my PETLIBRO PLAF103 Automatic Pet Feeder, or what are the solutions for it?
The PETLIBRO PLAF103 Automatic Pet Feeder emits a red light and a notification for certain issues, which could be the source of the beeping…
How do I troubleshoot the 'Device is disconnected' error and connect the PETLIBRO PLAF301 to the app?
If your PETLIBRO PLAF301 shows as disconnected in the app, please follow these steps to reset and reconfigure the network connection: Check the App…
Can I turn off one of the feeding bowls so only one is functional?
Based on the manual for the PETLIBRO AF203-5L Granary Smart Camera Feeder Dual Bowl, it is not possible to electronically "turn off" or disable…
Can I purchase the meal splitter for the PETLIBRO PLAF006 separately?
Yes, PETLIBRO typically offers replacement parts and accessories for their feeders. While the Meal Splitter is listed as a standard component in the box…
How do I configure detailed settings like feeding amounts in Japanese?
The PETLIBRO PLAF203 Granary Smart Feeder is primarily controlled through the PETLIBRO app (available on the App Store and Google Play). While the physical…
Why is the water flow on my PETLIBRO PLWF006 fountain very low even after cleaning and replacing the pump?
Since you have already replaced the pump and filters with no change, the issue likely lies in the physical path the water takes after…
Why does the water fountain stop working when the external power cord is plugged in, but works normally when unplugged?
Based on the PETLIBRO PLWF115 manual, here are the potential causes and troubleshooting steps for your issue: Check the Power Connection: Ensure the power…
Can the PETLIBRO PLAF301 feeder be controlled remotely or only via local Wi-Fi?
The PETLIBRO PLAF301 One RFID Automatic Pet Feeder can indeed be controlled remotely from outside your home, provided it is connected to a stable…
What should I do if my PETLIBRO PLAF006 feeder emits a long beep and displays error code 'E 00' after wet cleaning?
The "E 00" error code and a long beep typically indicate a motor or sensor obstruction, or potentially water damage to the internal electronics…
Can the cooling function be turned off if needed?
Based on the user manual for the PETLIBRO PLAF109 Polar Wet Food Feeder, there is no specific button or setting mentioned to manually toggle…
How can I keep my PETLIBRO Dockstream 2 Smart Cordless Fountain (PLWF116) connected to 5GHz Wi-Fi?
While the PETLIBRO Dockstream 2 (PLWF116) is compatible with both 2.4GHz and 5GHz Wi-Fi networks, 5GHz signals have a shorter range and are more…
Can I use bleach to clean the PETLIBRO PLWF002 pet water fountain?
The user manual for the PETLIBRO PLWF002 does not recommend using bleach. For regular maintenance, the manual provides the following instructions: Pump Cleaning: Disassemble…
What does the 'P' setting mean on the PETLIBRO PLAF008, and are there easier models to understand?
On the PETLIBRO PLAF008, the setting you are seeing refers to Portions. When setting up a meal, the number displayed represents how many portions…
How do I reset my password for the Petlibro PLAF101 app?
The PETLIBRO PLAF101 uses the Smart Life app for Wi-Fi connectivity. If you have forgotten your password, you can reset it through the app's…
How do I set the time and portion size for each meal on the PETLIBRO PLAF001 Automatic Pet Feeder?
To set the time and portion size for each meal on the PETLIBRO PLAF001 Automatic Pet Feeder, please follow these steps: 1. Press and…
How do I connect the PETLIBRO Automatic Cat Feeder to Wi-Fi?
To connect the PETLIBRO Automatic Cat Feeder to Wi-Fi, please follow these steps: 1. Make sure the Bluetooth on your mobile device is turned…
How often should I change the filters in the PETLIBRO PLWF003 Stainless Steel Cat Water Fountain?
According to the user manual, it is recommended to replace the filter and sponge in the PETLIBRO PLWF003 Stainless Steel Cat Water Fountain every…
How long does it take to fully charge the PETLIBRO Pixie Mouse Interactive Pet Toy?
It takes about one hour to fully charge the PETLIBRO PLIT001 Pixie Mouse Interactive Pet Toy. During charging, the light strip on the toy…
How can I troubleshoot connectivity issues with my PETLIBRO PLAF101 Essential WIFI Feeder?
If you are experiencing connectivity issues with your PETLIBRO PLAF101 Essential WIFI Feeder, here are some troubleshooting steps you can follow based on the…
How often should I change the filters and where can I get them?
According to the user manual for the PETLIBRO PLWF006 Stainless Steel Pet Fountain, it is recommended to replace the filter and sponge at least…
How do I set up the feeding schedule for my PETLIBRO PLAF006 Granary Automatic Pet Feeder?
To set up the feeding schedule for your PETLIBRO PLAF006 Granary Automatic Pet Feeder, follow these steps: 1. **Set the Current Time:** - Press…
How do I clean and maintain the PETLIBRO PLWF105 Dockstream App Monitoring Automatic Pet Water Fountain?
According to the user manual, here are the steps to clean and maintain the PETLIBRO PLWF105 Dockstream App Monitoring Automatic Pet Water Fountain: 1.…