PURE Laura Knowledge Base Software User Guide

PURE Laura Knowledge Base Software

Product Information

Specifications

• Product Name: [Product Name]
• Model Number: [Model Number]
• Software/Firmware Version: [Software/Firmware Version]

Product Usage Instructions

Checking for Software Updates

Before installing software/firmware updates, it is important to check if updates are available for your product. Follow these steps:

1. Visit the official Pure website.
2. Navigate to the support or downloads section.
3. Search for your product using its name or model number.
4. If software updates are available, they will be listed for download.

Determining Your Product’s Current Software Version

In order to ensure that you are not installing an older version of the software/firmware, you need to determine your product’s current software version. Refer to your product user guide and follow these steps:

1. Power on your product and access the settings menu.
2. Navigate to the system information or software information section.
3. Note down the version number displayed.

Installing Software/Firmware Updates

Once you have confirmed that a software/firmware update is available and you have determined your product’s current software version, you can proceed with the installation. Here’s how:

1. Download the software/firmware update file from the official Pure website.
2. If the file is compressed, extract its contents to a convenient location on your computer.
3. Connect your product to your computer using the provided USB cable.
4. Access your product’s storage or firmware update menu.
5. Select the option to update the software/firmware.
6. Locate and select the downloaded update file.
7. Follow the on-screen instructions to initiate the update process.
8. Do not disconnect or power off your product during the update.
9. Once the update is complete, your product will restart automatically.

FAQs > General Questions > Installing the software/firmware of your product
Installing the software/firmware of your product
Laura – 2021-10-19 – General Questions

FAQs – Frequently Asked Questions

When installing a software update on your PURE product you should be sure you are not installing an older version than the one currently installed. PURE software updates are numbered (e.g. v1.2), so consult your product user guide on how to determine your product’s current software version, and compare to the version you are attempting to install.