TOSHIBA REFRIGERATOR FREEZER

Introduction

Thank you very much for purchasing this TOSHIBA refrigerator. Read this Owner's Manual and become completely familiar with the refrigerator before use in order to use this product safely and correctly. Keep this Owner's Manual in a handy place for future reference. Make sure that you received your warranty. This manual is available in other format such as soft copy, please contact TOSHIBA Service Center when you need it.

IMPORTANT SAFETY INFORMATION

Warnings and Cautions

• [Warning] This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• [Warning] Children should be supervised to ensure that they do not play with the appliance.
• [Warning] Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
• [Warning] Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
• [Warning] Do not damage the refrigerant circuit.
• [Warning] Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
• [Warning] Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. Ether, benzene, alcohol, thinner, adhesive, spray, LP gas or any chemicals may explode and cause an accident.
• [Warning] When disposing the refrigerator: Do not leave in places where children play. To protect children from dangerous confinement inside the refrigerator, remove the door packing so that the door can not be closed airtightly. Please contact with environmental protection unit to deal with discard insulation blowing gas and flammable refrigerant.
• [Warning] When the LED light is blown: Please contact the service agent approved by TOSHIBA for replacement. The LED light should only be removed by qualified service personnel.
• [Warning] If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• [Warning] When positioning the appliance, ensure the supply cord is not trapped or damaged.
• [Warning] Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

Safety Instructions & Symbols

All instructions described should be carefully read and followed. These instructions are precautions to prevent the risks of serious injury or death of the user, and any damages to property.

Markings

• [Warning] indicates high possibility of serious injury (*1) or death of the user.
• [Caution] indicates a high possibility of injury (*2) or property loss (*3).
• (*1) Serious injury – injury which requires hospitalization, lengthy treatment, or blindness, hot and cold skin burn, electric shock, broken bones or poisoning.
• (*2) Injury - injury, skin burn or electric shock which does not require hospitalization or lengthy treatment.
• (*3) Property loss - extended loss of houses, furniture, domestic animals or pets.

Symbols

• [Prohibited!] Indicates prohibited actions. Detailed instructions would be indicated on the inside of the circle or around the symbol in figures or in writing.
• [Important] Indicates mandatory actions. Detailed instructions would be indicated on the inside of the circle or around the symbol in figures or in writing.
• [Caution] Recommends to take precautions. Detailed instructions would be indicated on the inside of the triangle or around the symbol in figures or in writing.

[Warning] Risk of fire / flammable material. This appliance contains flammable refrigerant R600a: iso-butane.

[Warning] Specification: Only connect to main voltage 220-240V. Directly connect to the power socket, and do not use multiple sockets. This may cause fire and electric shock.

[Prohibited!] The power supply cord or plug should not be pressed or pinched by any objects in order to prevent any damages or fraying. Binding, bending, pressing with heavy objects or applying pressure with the back panel of the refrigerator on the cord and plug may cause fire or electric shock.

[Disconnect plug] Disconnect power supply by unplugging the power plug in case of malfunction or breakdown. Continued use of appliance may cause fire, electric shock, injury or skin burn. Contact the distributor for service.

[Disconnect cord from plug] Disconnect power supply by unplugging from the power plug. Unplugging from the supply cords may damage the wire insulation, which may cause fire and electric shock.

[Warning] Disconnect the power plug while cleaning. May cause injury and electric shock. Dry your hands thoroughly before handling the power plug.

[Clean the plug] Clean and remove dust on power plug periodically. Insufficient circuit connection may cause fire.

[Do not use] Do not use if the supply cord is damaged or frayed, or if the power plug has loose connection. This may cause fire or electric shock.

[Ventilation] Do not block the openings on the circumstances of the refrigerator. Keep ventilation around the refrigerator.

[Grounding] For safety, ensure grounding before use. Failure may lead to fire or electric shock.

[Avoid water] Do not install in a place where there's water or excess moisture. This may cause fire or electric shock.

[Do not sprinkle water] Do not sprinkle water to the body or the inside of the refrigerator. This may weaken the electric insulation, which may lead to fire and electric shock.

[Do not disassemble] Do not disassemble or attempt to service. It may cause fire, electric shock, injury, or skin burn. All services not described in operating instruction should be referred to qualified service personnel.

[Warning] The refrigerator system behind and inside the refrigerator contains refrigerant. Do not allow any sharp objects to come into contact with the refrigeration system.

[Warning] In case the refrigerant circuit is damaged, do not use any electric appliances or fire equipment nearby, and open all windows to provide good ventilation. Please also contact your local maintenance agent to follow up.

[Warning] Children should be supervised to ensure that the refrigerator should be used properly.

[Prohibited!] Do not hang or stand on the door. It may overturn, The door may come off the hinges, or you may catch your fingers in the door which may cause injury.

[Do not store] Do not store medicines, chemicals or chemical reagents. This refrigerator is not suitable for storage of substances that are temperature sensitive.

[Prohibited!] Do not place any heavy objects or liquid containers on the refrigerator. Spillage may affect the electric insulation, and cause fire or electric shock. Falling objects may also cause injury.

[Do not eat spoilt food] Do not eat any food which has changed color or gives out strange odor. These food may cause food poisoning or illnesses.

[Warning] The warning labels mentioned above should be kept throughout the life of the refrigerator. The user manual should be handed over to any person who would use or handle the refrigerator whenever the refrigerator would be transferred to another location and delivered to a recycling plant.

[Warning] Maintenance work shall only be carried out at workshop by well-trained maintenance worker.

[Caution] Plug in the power cord firmly. Connect the plug to power socket firmly. Poor or loose connection will cause malfunction of the refrigerator. Take necessary precautions such as replacement of power socket if poor or loose connection is observed.

[Hold designated positions] Lift from the bottom of the refrigerator when moving. If you do not hold this designated position, your hands may slip and which may lead to injury.

[Install on level surface] Install on a strong and even floor. The refrigerator may overturn if set on uneven or unstable surface, which may lead to injury.

[Move carefully] Please be careful. If you drag a refrigerator, it may cause scratch to the floor.

[Use the handle] Use the handle when closing the refrigerator door. You may accidentally slam the door on your fingers.

[Secure the doors closed] Ensure the doors are closed properly. Ensure that food inside do not block the door.

[Secure the door closed] Make sure that the door has been closed properly without any gaps between the frame and rubber packing on the door which might be caused by containers inside. Align the container stored in the compartment not protruded from the edge of the shelf.

[Do not open the door for a long period] Do not leave the door opened for a long period of time and/or do not frequently open and close the doors in short intervals. This will result in warm air circulating in the room to enter the compartments and invoke poor cooling.

[Dispose dew and frost] Remove water droplets, frost (icing) or dew attached in the inner compartment. A water drop, frost (icing) or dew attached to the inside of the refrigerator will disappear by itself in a few days. Or it can be taken away manually by wiping with a dry cloth after wiping off with a warm water moistened cloth.

[Do not stick your hands or feet under the refrigerator] Steel plates and the kinds may cause injury.

[Do not touch with wet hands] Do not touch the freezing unit nor ice tray with wet hands. It may cause frostbites on your fingers.

[Do not store bottles] Do not store bottles in the freezing unit. Bottles may break when the contents are frozen, and may cause injury.

[Prohibited!] Do not store water in the ice box for ice making, this may cause it to break. Drain off remaining water in ice box when electric shutdown or plugging off.

INSTALLATION

Installation

Install your refrigerator on a strong and level floor. Turn the adjustable leg and stabilize the refrigerator horizontally.

• Adjustable leg right side can be adjust up and down.
• Turn adjustable leg clockwise to raise each side of the refrigerator, or turn counter clockwise lower it.

Installation position for refrigerator.

Avoid any humid or wet place, for example, the neighborhood of a kitchen sink. Such a place could cause corrosion or electric leakage in the refrigerator. If installed directly on the ground, your refrigerator will be liable to damage. Place a board under the machine in such a case.

Keep the refrigerator away from the sunlight, a gas range or heater.

Placed in the sunlight or near a heat emitting object, the refrigerator will have its cooling effect reduced and a failure might be occured.

Leave space around the refrigerator.

Select a well-ventilated place. Provide at least 30 cm (12 inches) at top, 10 cm (4 inches) at rear side and 5 cm (2 inches) on the left and right of the refrigerator for proper air circulation.

When you open the door of the refrigerator, there may be a smell of plastics. This signifies nothing unusual.

Switching off your refrigerator when not using.

If you switch your refrigerator off when you are going away for an extended period, remove all food, clean the interior thoroughly. Remove the power cord plug from the power socket and leave all doors open.

Be careful before moving or installation.

If you have moving or installation, maybe impact around PCB Box at rear side which have a damage to refrigerator.

INFORMATION

• Heat Generation by the Compressor: The refrigerator compressor will generate heat during normal operation. Note that this is not a malfunction.
• Heat on Refrigerator Walls: The condenser is built on the outer shell and radiates heat into the room air. The temperature of the outer shell may reach high temperature during normal refrigerator operation. This is not a malfunction.
• Refrigerator Operation: When the power is first turned on or ambient temperature becomes high, it may happen that the refrigerator surface getting warm or noise from the compressor. When the refrigerator enters stable state, it will run normally.

CAUTIONS FOR OPERATION

When moving and transporting

• Firstly, remove the food.
• Put a piece of big cloth under the refrigerator, and lean the refrigerator backwards to remove water from drain pan. (as figure 1)
• When carrying, hold the positions shown as figure 2. (Never hold by the door or the handle.)
• Please lift from the bottom of the refrigerator when moving.

After disconnecting the plug from the outlet, wait at least 8 minutes before reconnecting it. If the plug is quickly reconnected, the compressor may not run properly and produce a rattling noise.

REFRIGERATOR DETAILS AND PARTS

Diagrams of parts are provided for different models (GR-A28MS, GR-A25MS, GR-B22HU, GR-B31MU). Key parts include: Ice Tray, Ice Box, Freezer Shelf, Freezing control Switch, Meat Pan Door, Meat Pan, LED Light, Refrigerator Control Switch, Refrigerator Shelf, Crisper Shelf, Vegetable Crisper, Freezer Door Pocket, Egg Pocket, Pocket, Small Pocket, Bottle Pocket, Adjustable Leg.

CONSUMPTION/MODEL

A table lists parts quantity for various models: GR-A28MU, GR-A25MU, GR-A28MS, GR-A25MS, GR-A28HSZ, GR-A26HSZ, GR-B31MU, GR-B22MP, GR-B31SU, GR-A25SU, GR-B22HU. It details quantities of Small Pockets, Ice Makers, Egg Pockets, Meat Pan Doors, Refrigerator Shelves, and Freezer Door Pockets for each model.

HOW TO USE YOUR REFRIGERATOR CORRECTLY AND EFFECTIVELY

Temperature Controls

For both Freezer and Refrigerator Compartments:

• Normally set the temperature control switch to the Middle position.
• If the refrigerator does not seem cold enough, turn the switch toward "MAX". If it seems too cold, turn the switch toward "MIN".
• Food may freeze in the refrigerator compartment: In winter, set the temperature control switch to "MIN" position to prevent food freezing. High moisture food at back may freeze.
• For the freezer, when storing ice cream, the temperature should be set between Middle and "MAX" position.
• Crisper temp affected by refrigerator temp control.
• Do not obstruct cool air circulation outlets/inlets.

How to Make Ice

1. Fill Ice Tray to water level line. Exceeding line makes ice hard to remove.
2. Twist Ice Tray to remove ice.

Self-defrosting

• This refrigerator is self-defrosting, eliminating the troublesome chore of manual defrosting.
• Automatically removes frost from evaporator via time-controlled heater.

Deodorizer

Built-in device to remove odors.

INFORMATION

• Store strong smell food in sealed containers.

TROUBLESHOOTING

The refrigerator does not get cold at all.

• Is the refrigerator plugged in properly?
• Has the fuse for your house's electricity supply blown, or has the breaker shut off?

The refrigerator does not get cold enough.

• Is the temperature control dial set to "MIN"?
• Is the refrigerator placed under direct sunlight, or near a stove or heater?
• Is the door closed properly?
• Is the door being opened and closed too frequently in short time?
• Has anything hot been placed in the refrigerator?
• Is the refrigerator overloaded?
• Is there sufficient air circulation around the refrigerator? Provide at least 30 cm (12 inches) at top, 10 cm (4 inches) at rear side and 5 cm (2 inches) on the left and right.
• Has the electricity supply been shut off?

Food in the refrigerator compartment freezes.

• Is the temperature control dial set to "MAX"?
• Is the surrounding temperature below 5°C?
• Have you placed food with a high moisture content at the rear of the compartment, hence making it prone to freezing?

The refrigerator makes a loud noise.

• Is the floor firm and level?
• Have any trays or dishes been left around the refrigerator?
• Is the refrigerator unstable, or touching the wall?

Moisture forms on the outside of the refrigerator.

Sometimes moisture may form on the outside of the refrigerator, particularly when humidity is high, such as during the rainy season. This is just the same as moisture forming on a glass which contains cold water, and is not indicative of a malfunction. If moisture forms inside the refrigerator, just wipe it off with a dry cloth.

Moisture forms on the inside of the refrigerator.

• Is the door being opened and closed too frequently, or left open for long periods of time?
• Has food with a high moisture content been left uncovered in the refrigerator? If moisture forms inside the refrigerator, wipe it off with a dry cloth.

GUIDANCE FOR ENERGY SAVING

1. Keep ventilation openings, in the appliance enclose or in the built-in structure, clear of obstruction.
2. To get the most efficient use of energy for this refrigerator, the interior part such as shelfs, crisper, pockets should be set following to its position mention in this instruction booklet.
3. Leave space around the refrigerator. Provide at least 30 cm (12 inches) at top, 10 cm (4 inches) at rear side and 5 cm (2 inches) on the left and right.
4. Use in a cool place.
5. Keep the refrigerator away from the sunlight, a gas range or heater.
6. Do not obstruct the outlet and inlet of the cool air circulation with food or containers, otherwise the food will not be cooled consistently throughout refrigerator.
7. Do not put in too much food. Should provide enough space for internal cool air circulating.
8. Do not set the temperature of refrigerator lower than needed.
9. Cool hot food before storing.
10. Open your refrigerator door as briefly as possible.

HOW TO REMOVE ACCESSORY PARTS

Pockets

Move the pocket to right side or left side then lift it up.

Meat Pan

Pull out the shelf until it stops then lift it up and pull towards you. Be careful, the shelf may slip out of your hands due to its weight.

Refrigerator Shelf and Crisper Shelf

Open the door until limit wide before removal, Lightly lift up the shelf then pull it out. (In case of the crisper shelf, remove the vegetable crisper first)

Freezer Shelf

Open the door until limit wide before removal, Lightly lift up the shelf then pull it out.

Vegetable Crisper

Open the door until limit wide before removal and user should remove the vegetable crisper.

PERIODIC MAINTENANCE

To ensure the maximum life of your Toshiba Refrigerator, periodically clean its parts. When cleaning them, be sure to pull out the refrigerator's plug from the power socket and be careful not to pull the cord or get it caught under the machine. Do not pour water directly on the refrigerator.

Outside Surfaces

Polish them with a soft rag. A heavy stain should be wiped off with a rag soaked in a natural detergent. The door handle should be wiped with a dry cloth. (Using cleanser solution will cause the external finishes to change colors and scratch)

Door Packing

The packing on the doors will be short-lived if stains are not removed. Occasionally, inspect the packing on the doors, and remove any stain with a natural detergent.

Interior Plastic Units

If they are stained or have any odor, the interior plastic units should be cleaned with a natural detergent. When smeared with salad oil or other cooking oil, the interior plastic unit may crack. Wipe such smears off.