TOSHIBA Refrigerator Freezer

Model

GR-RT230WE-PMY

GR-RT250WE-PMY

GR-RT300WE-PMY

GR-RT320WE-PMY

Thank you for purchasing this TOSHIBA refrigerator. Please read this Owner's Manual thoroughly to become familiar with the refrigerator for safe and correct use. Keep this manual in a convenient place for future reference. Ensure you have received your warranty. This manual is available in other formats, such as soft copy; please contact a TOSHIBA Service Center if needed.

IMPORTANT SAFETY INFORMATION

Warning: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Warning: Children should be supervised to ensure that they do not play with the appliance.

Warning: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

Warning: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

Warning: Do not damage the refrigerant circuit.

Warning: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

Warning: Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. Ether, benzene, alcohol, thinner, adhesive, spray, LP gas or any chemicals may explode and cause an accident.

Warning: When disposing of the refrigerator:

• Do not leave it in places where children play.
• To protect children from dangerous confinement inside the refrigerator, remove the door packing so that the door cannot be closed airtightly.
• Please contact an environmental protection unit to deal with discard insulation blowing gas and flammable refrigerant.

Warning: When the LED light is blown, please contact the service agent approved by TOSHIBA for replacement. The LED light should only be removed by qualified service personnel.

Warning: If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.

Warning: When positioning the appliance, ensure the supply cord is not trapped or damaged.

Warning: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

SAFETY INSTRUCTIONS

All instructions described should be carefully read and followed.

These instructions are precautions to prevent the risks of serious injury or death of the user, and any damages to property.

MARKINGS

WARNING: Indicates high possibility of serious injury or death of the user.

CAUTION: Indicates a high possibility of injury or property loss.

(Definitions for injury types are provided in the original text, but omitted here for conciseness as per instructions.)

SYMBOLS

• ? PROHIBITED!: Indicates prohibited actions. Detailed instructions are indicated around the symbol.
• ❗ IMPORTANT: Indicates mandatory actions. Detailed instructions are indicated around the symbol.
• ⚠️ CAUTION: Recommends taking precautions. Detailed instructions are indicated around the symbol.

R600a Warning: Risk of fire / flammable material. This appliance contains flammable refrigerant R600a: iso-butane.

Specification: Only connect to main voltage 220-240V. Directly connect to the power socket, and do not use multiple sockets. This may cause fire and electric shock.

? Prohibited! The power supply cord or plug should not be pressed or pinched by any objects to prevent damages or fraying. Binding, bending, pressing with heavy objects, or applying pressure with the back panel of the refrigerator on the cord and plug may cause fire or electric shock.

❗ Disconnect plug: Disconnect power supply by unplugging the power plug in case of malfunction or breakdown. Continued use may cause fire, electric shock, injury, or skin burn. Contact the distributor for service.

❗ Disconnect cord from plug: Disconnect power supply by unplugging from the power plug. Unplugging from the supply cords may damage the wire insulation, which may cause fire and electric shock.

CAUTIONS FOR OPERATION

Warning: Disconnect the power plug while cleaning. May cause injury and electric shock. Dry your hands thoroughly before handling the power plug.

❗ Clean the plug: Clean and remove dust on power plug periodically. Insufficient circuit connection may cause fire.

? Do not use: Do not use if the supply cord is damaged or frayed, or if the power plug has loose connection. This may cause fire or electric shock.

❗ Ventilation: Do not block the openings on the refrigerator. Keep ventilation around the refrigerator.

❗ Grounding: For safety reasons, always ensure grounding to the unit before use. Failure to comply may lead to fire or electric shock.

? Avoid water: Do not install in a place where there is water or excess moisture. This may cause fire or electric shock.

? Do not sprinkle water: Do not sprinkle water to the body or the inside of the refrigerator. This may weaken electric insulation, leading to fire and electric shock.

? Do not disassemble: Do not disassemble or attempt to service. It may cause fire, electric shock, injury, or skin burn. All services not described in the operating instructions should be referred to qualified service personnel.

Warning: The refrigerator system contains refrigerant. Do not allow any sharp objects to contact the refrigeration system.

Warning: In case of refrigerant circuit damage, do not use nearby electric appliances or fire equipment. Open windows for ventilation and contact your local maintenance agent.

Warning: Children should be supervised to ensure the refrigerator is used properly.

CAUTIONS FOR OPERATION (Continued)

? Prohibited! Do not hang or stand on the door. It may overturn, the door may come off hinges, or fingers may get caught, causing injury.

? Do not store: Do not store medicines, chemicals, or chemical reagents. This refrigerator is not suitable for temperature-sensitive substances.

? Prohibited! Do not place heavy objects or liquid containers on the refrigerator. Spillage may affect electric insulation, causing fire or electric shock. Falling objects may also cause injury.

? Do not eat spoilt food: Do not eat food that has changed color or has a strange odor. Such food may cause food poisoning or illnesses.

Warning: Keep warning labels and nameplates attached to the compressor and refrigerator. Hand over the user manual with the refrigerator if it is transferred or recycled.

Warning: Maintenance work should only be carried out by well-trained maintenance workers.

CAUTION: Plug in the power cord firmly. Poor or loose connection can cause refrigerator malfunction. Take precautions like replacing the power socket if needed.

❗ Lift from the bottom: When moving, lift from the bottom of the refrigerator. Holding designated positions prevents hands from slipping and causing injury.

❗ Install on level surface: Install on a strong, even floor. An unstable surface may cause the refrigerator to overturn, leading to injury.

CAUTION: Please be careful. Dragging the refrigerator may scratch the floor.

CAUTIONS FOR OPERATION (Door Closing)

CAUTION: Use the handle when closing the refrigerator door. You may accidentally slam the door on your fingers.

Ensure Doors are Closed Properly:

• Incorrect (No Good): Poor cooling, slow ice making, icing/frosting in freezer, water dripping in refrigerator.
• Correct (Good): Ensure doors are closed properly without gaps between the frame and rubber packing. Align containers so they do not protrude from shelf edges.

? Do not open the door for a long period: Do not leave the door open for extended periods or open/close it frequently. This allows warm air to enter, reducing cooling efficiency.

❗ Dispose dew and frost: Remove water droplets, frost, or dew inside the compartment. They will disappear naturally or can be wiped off with a damp cloth followed by a dry cloth.

? Do not stick hands or feet under the refrigerator: Steel plates and other parts can cause injury.

? Do not touch with wet hands: Do not touch the freezing unit or ice tray with wet hands, as it may cause frostbites.

? Do not store bottles in the freezing unit: Frozen contents may break bottles and cause injury.

? Prohibited! Do not store water in the ice box for ice making, as it may cause it to break. Drain water from the ice box during power outages.

INSTALLATION

Install your refrigerator on a strong and level floor. Turn the adjustable legs to stabilize it horizontally.

• The right side adjustable leg can be adjusted up and down.
• Turn the leg clockwise to raise each side, or counter-clockwise to lower it.

Installation Position:

• Avoid humid or wet places, like near a kitchen sink, to prevent corrosion or electric leakage. If installed directly on the ground, place a board underneath to prevent damage.
• Keep the refrigerator away from direct sunlight, gas ranges, or heaters, as this reduces cooling efficiency and may cause failure.
• Ensure adequate ventilation: Provide at least 30 cm (12 inches) at the top, 10 cm (4 inches) at the rear, and 5 cm (2 inches) on the left and right sides for proper air circulation.

A slight plastic smell upon first opening the door is normal.

Switching off when not in use: If leaving for an extended period, remove all food, clean the interior, unplug the power cord, and leave all doors open.

Moving or Installation Caution: Be careful during moving or installation to avoid impacting the PCB box at the rear, which could damage the refrigerator.

INFORMATION

• Heat Generation by the Compressor: The compressor generates heat during normal operation; this is not a malfunction.
• Heat on Refrigerator Walls: The condenser is built into the outer shell and radiates heat. The outer shell may become warm during normal operation; this is not a malfunction.
• Refrigerator Operation: Initial startup or high ambient temperatures may cause the surface to feel warm or the compressor to make noise. The refrigerator will operate normally once stable.

HOW TO USE YOUR REFRIGERATOR CORRECTLY AND EFFECTIVELY

Temperature Controls

For both Freezer and Refrigerator Compartments:

• Normally set the temperature control switch to the Middle position.
• If the refrigerator is not cold enough, turn the switch towards "MAX"; if too cold, turn towards "MIN".
• Food may freeze in the refrigerator compartment when ambient temperature is low (e.g., winter). Set to "MIN" to prevent freezing. High-moisture foods placed at the back may freeze.
• For the freezer, set between Middle and "MAX" for storing ice cream.
• Changing the refrigerator temperature control also affects the vegetable crisper temperature.
• Do not obstruct cool air circulation outlets/inlets with food or containers, as this can cause freezing or uneven cooling.

How to Make Ice

1. Fill the Ice Tray with water up to the water level line. Overfilling may make ice removal difficult after freezing.
2. To remove ice, twist the Ice Tray as shown in the diagram.

Self-defrosting

This refrigerator is self-defrosting, eliminating the need for manual defrosting. Frost is automatically removed by a time-controlled heater.

Deodorizer

A built-in deodorizer effectively removes unpleasant odors from compartments without needing replacement or cleaning.

INFORMATION

Store strong-smelling food in tightly sealed containers.

TROUBLESHOOTING

The refrigerator does not get cold at all.

• Is the refrigerator plugged in properly?
• Has the house fuse blown or the breaker tripped?

The refrigerator does not get cold enough.

• Is the temperature control dial set to "MIN"?
• Is the refrigerator under direct sunlight or near a stove/heater?
• Is the door closed properly?
• Is the door being opened and closed too frequently?
• Has hot food been placed inside?
• Is the refrigerator overloaded?
• Is there sufficient air circulation around the refrigerator? (Provide at least 30 cm top, 10 cm rear, 5 cm sides.)
• Has the electricity supply been shut off?

Food in the refrigerator compartment freezes.

• Is the temperature control dial set to "MAX"?
• Is the surrounding temperature below 5°C?
• Has high-moisture food been placed at the rear of the compartment, making it prone to freezing?

The refrigerator makes a loud noise.

• Is the floor firm and level?
• Are trays or dishes left around the refrigerator?
• Is the refrigerator unstable or touching a wall?

Moisture forms on the outside of the refrigerator.

This can occur in high humidity (e.g., rainy season) and is normal, similar to condensation on a cold glass. Wipe with a dry cloth.

Moisture forms on the inside of the refrigerator.

• Is the door opened/closed too frequently or left open for long periods?
• Has uncovered high-moisture food been placed inside? Wipe with a dry cloth.

GUIDANCE FOR ENERGY SAVING

1. Keep ventilation openings clear of obstruction.
2. Arrange interior parts (shelves, crispers, pockets) according to manual instructions for optimal energy efficiency.
3. Leave space around the refrigerator: at least 30 cm top, 10 cm rear, 5 cm sides.
4. Use in a cool place.
5. Keep away from sunlight, gas ranges, or heaters.
6. Do not obstruct cool air circulation outlets/inlets with food or containers; this ensures consistent cooling.
7. Do not overfill. Ensure enough space for internal cool air circulation.
8. Do not set the temperature lower than necessary.
9. Cool hot food before storing.
10. Open the refrigerator door as briefly as possible.

HOW TO REMOVE ACCESSORY PARTS

Accessory parts can be easily removed for cleaning. Replace in reverse order. Open the door fully for removal.

Precaution: Beware of falling objects during removal and assembly.

Pockets

Move the pocket to the right or left side, then lift it up.

Meat Pan

Pull out the shelf until it stops, then lift it up and pull towards you. Be careful, it may slip due to its weight.

Refrigerator Shelf and Crisper Shelf

Open the door to its widest extent. Lightly lift the shelf and pull it out. (For crisper shelf, remove the vegetable crisper first.)

Freezer Shelf

Open the door to its widest extent. Lightly lift the shelf and pull it out.

Vegetable Crisper

Open the door to its widest extent and remove the vegetable crisper.

PERIODIC MAINTENANCE

To ensure maximum life of your Toshiba Refrigerator, clean its parts periodically. Ensure the refrigerator is unplugged and avoid pulling the cord or getting it caught under the machine. Do not pour water directly on the refrigerator.

Outside Surfaces

Polish with a soft rag. Wipe heavy stains with a rag soaked in natural detergent. Wipe door handles with a dry cloth. (Cleanser solutions can discolor or scratch finishes.)

Door Packing

Stains shorten the life of door packing. Inspect and clean packing periodically with a natural detergent.

Interior Plastic Units

Clean stained or odorous interior plastic units with natural detergent. Oil stains (e.g., salad oil) can cause interior plastic units to crack; wipe them off.