Introdução
This manual provides essential instructions for setting up, operating, and maintaining your Poly Edge E220 IP Phone. Please read this guide thoroughly to ensure proper use and to maximize the features of your device.

Figura 1: Frente view of the Poly Edge E220 IP Phone, showcasing seu visor, teclado e aparelho.
Configurar
1. Desembalagem e verificação de componentes
Antes de começar, certifique-se de que todos os componentes estejam presentes no pacote:
- Poly Edge E220 IP Phone unit
- Aparelho e cabo espiralado
- Cabo Ethernet
- Desk stand (pre-attached or separate)
2. Conexões Físicas
- Conecte o aparelho: Conecte uma extremidade do cabo espiralado ao monofone e a outra extremidade à porta do monofone na base do telefone.
- Conexão de rede: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network switch or router. The phone supports Power over Ethernet (PoE), eliminating the need for a separate power adapter if your network supports PoE.
- Power Connection (if not using PoE): If PoE is not available, connect a compatible power adapter (sold separately) to the power port on the back of the phone and then to a power outlet.

Figura 2: Traseira view of the Poly Edge E220, highlighting the LAN, PC, and handset ports for cable connections.
3. Desk Stand and Wall Mounting
The phone can be used on a desk with its integrated stand or mounted on a wall. The stand can be adjusted to different angles for optimal viewing. For wall mounting, use the integrated wall mount bracket on the back of the phone.

Figura 3: Lateral view of the Poly Edge E220, illustrating the adjustable desk stand for ergonomic placement.

Figura 4: Lateral view of the Poly Edge E220, demonstrating its compatibility with wall mounting for space-saving installation.
Instruções de operação
1. Funções básicas de chamada
- Fazer uma chamada: Pegue o fone ou pressione o Viva-voz button. Dial the number using the keypad and press the Discar or Enviar button (if applicable).
- Atender uma chamada: Pegue o monofone, pressione a tecla Viva-voz button, or press the flashing line button.
- Finalizando uma chamada: Desligue o monofone ou pressione a tecla Encerrar chamada botão.
2. Teclado e Navegação
The phone features a standard numeric keypad and dedicated function buttons. Use the navigation cluster (up, down, left, right arrows, and OK button) to navigate through menus on the 2.8" color display.

Figure 5: Close-up of the Poly Edge E220's display and keypad, showing the layout of buttons and screen interface.
3. Speakerphone, Mute, and Volume
- Viva voz: Pressione o Viva-voz Botão para ativar ou desativar o viva-voz.
- Mudo: Pressione o Mudo Pressione o botão para silenciar o microfone durante uma chamada. Pressione novamente para ativar o som.
- Volume: Use o + e - buttons to adjust the volume of the handset, speakerphone, or ringer.
4. Contacts and Directory
The phone allows you to store and access contacts. Use the Diretório or Contatos soft key on the display to manage your contact list. You can add, edit, or delete entries as needed.
5. Conectividade Bluetooth
The Poly Edge E220 features integrated Bluetooth 5.0 for connecting compatible headsets. To pair a Bluetooth headset:
- Acesse o telefone Configurações menu.
- Navegar para Bluetooth and enable it.
- Put your Bluetooth headset into pairing mode.
- Select your headset from the list of available devices on the phone's display.

Figure 6: An individual using the Poly Edge E220 IP Phone with a Bluetooth headset, demonstrating its wireless audio capabilities.
6. Multi-line Features
The phone supports up to 16 lines and contacts, accessible via 4-line keys and a pagination key. This allows for efficient handling of multiple calls and contacts simultaneously.

Figure 7: A user engaged in a call using the handset of the Poly Edge E220 IP Phone, highlighting its ergonomic design.
Manutenção
1. Limpeza
Para limpar seu telefone, use um pano macio e seco.amp cloth. Avoid abrasive cleaners or solvents. The device is enhanced with Microban® antimicrobial product protection, which actively reduces the growth of bacteria on its surfaces.
2. Cuidados Gerais
Keep the phone away from excessive moisture, heat, and direct sunlight. Do not attempt to disassemble the phone, as this will void the warranty.
Solução de problemas
If you encounter issues with your Poly Edge E220 IP Phone, try the following basic troubleshooting steps:
- Não esta dando sinal: Check all cable connections, especially the Ethernet cable. Ensure the phone is receiving power (either via PoE or power adapter).
- Má qualidade de chamada: Verify your network connection. If using a headset, ensure it is properly connected or paired via Bluetooth.
- Problemas de exibição: Restart the phone by disconnecting and reconnecting the power source.
For more complex issues, refer to the manufacturer's online support resources or contact your IT administrator.
Especificações
| Handset Connectivity | Corded |
| Base Unit Connectivity | Corded |
| Tecnologia de telefonia IP | VoIP |
| Tecnologia sem fio | Bluetooth 5.0 |
| Viva-voz | Sim |
| Portas de rede | 2 x Network (RJ-45) with PoE |
| Mostrar | 2.8" Color Display |
| Dimensões | 11 x 9 x 4 polegadas (Embalagem) |
| Peso do item | 3 libras |
Garantia e Suporte
The Poly Edge E220 IP Phone is manufactured by Hewlett Packard. For specific warranty details and technical support, please refer to the official HP webou entre em contato com o serviço de atendimento ao cliente. Guarde o comprovante de compra para eventuais solicitações de garantia.