PROJECT SOURCE MT-20211D Complete Toilet Kit Installation Guide

Thank you for purchasing this Project Source product. We’ve created these easy-to-follow instructions to ensure you spend your time enjoying the product instead of putting it together. But, if you need more information than what is provided here, please visit Lowes.com, search the item number and refer to the Guides & Documents tab on the product’s page. If the item is no longer for sale, or if you have any questions or problems, please call our customer service department at 866-389-8827, 8 a.m – 8 p.m., EST, Monday – Sunday. You could also contact us at ascs@lowes.com.

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSE	CORRECTIVE ACTION
Poor flush.	Shut-off valve is not fully open.	Open the valve.
Toilet leaking.	The button poles are too long.	Adjust the length of button poles.
Excessive noise when tank is filling.	Valve is blocked.	Remove dirt or obstruction from the valve head. Flush the lines.

CARE AND MAINTENANCE

Do not use in-tank bowl cleaners as they can contain aggressive chemicals that attack the tank components and will void the warranty.

After installation, flush several times and check for leaks.

LIMITED LIFETIME WARRANTY

Manufactured with exceptional quality standards and workmanship, this Project Source product is therefore backed by a limited lifetime warranty to be free from defects in materials and workmanship. This Project Source product is warranted to the original consumer purchaser to be free from defects in materials and workmanship. Any product or part that is defective will be replaced free of charge. Merely return the product to any Lowes Home Improvement Store location for full refund or exchange. Parts found to be defective or damaged can be easily ordered by calling Customer Service at 866-389-8827, 8 a.m. – 8 p.m., EST. Proof of purchase (original sales receipt) from the original consumer purchaser must be made available for all warranty claims. “Fragile goods” (such as the components of handle/push button, seal ring, fill valves, flush valve and flapper etc.) are only guaranteed for five years. These parts will need to be purchased separately by calling Customer Service if beyond the five-year limited warranty. This warranty does not apply in the event of installation error, abuse, misuse or improper care and maintenance (whether by a contractor, service company or member of the purchaser’s household). This warranty excludes commercial, industrial, and business use applications, incidental/inconsequential damages, failures due to misuse or abuse, and normal wear and tear. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state and province to province. Please contact Lowe’s after sales services telephone No. 866-389-8827, 8 a.m. – 8 p.m., EST for more details.

PREPARATION

Before beginning assembly of product, make sure all parts are present. Compare parts with package contents list and hardware contents list. If any part is missing or damaged, do not attempt to assemble the product.

Estimated Assembly Time: 50 minutes

TOOLS REQUIRED (NOT INCLUDED)

FEELING CONFIDENT? START YOUR NEXT PROJECT

• Visit Lowes.com for more information.

SAFETY INFORMATION

Please read and understand this entire manual before attempting to assemble, operate or install the product.

WARNING

Do not use in-tank cleaners in your toilet. Products containing chlorine (calcium hypochlorite) can seriously damage fittings in the tank. This damage can cause leakage and property damage.

CAUTION

Do not lift or rock the bowl after placement. If the watertight seal is broken, a new wax seal will need to be installed. Be sure the water supply valve is shut off before installation.
Do not over-tighten bowl nuts or tank connection nut.

REMOVE OLD TOILET

Turn off water supply and flush tank completely. Use a towel to dry remaining water from tank and bowl.
Disconnect and remove old water supply line.

Remove tank from bowl by removing old tank-to-bowl hardware.
Remove bowl from floor by removing bolt caps and floor bolt nuts..

Remove floor bolts from toilet flange and clean old wax, putty and sealant from base area. (Temporarily plug floor flange with a towel or cover to block sewer gases from escaping.)