Phomemo Q02E Mini Printer

Specifications:
- Power Button
- USB Port
- Reset Key
- Lanyard Hole
- Power Indicator
- Paper Outlet
- Flip-top Cover Opening Button
Product Usage Instructions
Initial Setup:
- Unbox the printer and check the packing list to ensure all components are included.
- Charge the printer using the provided USB cable.
- Press and hold the power button for about 3 seconds to turn on the printer.
App Connection:
- Download and install the Phomemo app from the App Store.
- Turn on Bluetooth on your phone.
- In the Phomemo app, click the icon in the upper right corner and select Q02E to connect to the printer.
- You can also connect by printing a QR code and scanning it with the app.
Replacing Printing Paper:
- Open the top cover of the printer.
- Remove the old paper roll and replace it with a new one.
- Make sure to remove the protective sticker from the new paper roll.
- Insert the new paper roll into the printer and close the flap.
FAQ:
- Q: How do I connect the printer to the app?
A: You can connect the printer to the Phomemo app by turning on Bluetooth on your phone and selecting Q02E from the list of devices in the app. Alternatively, you can print a QR code and scan it with the app to establish a connection. - Q: How do I replace the printing paper?
A: To replace the printing paper, open the top cover of the printer, remove the old paper roll, insert a new roll after removing its protective sticker, and close the flap. Make sure to align the paper properly with the printing port.
Mini Printer
Q02EQuick Start Guide
Before using, please read this manual carefully and keep it properly for future reference.
Packing list

Machine description

Power indicator status description
|
Power Indicator |
Lit(white) | Normal/Charge complete |
| Blinking (white) | Charging | |
| Blinking(Red) | Fault: out of paper/overheated | |
| Blinking(Red) | Low power |
Precautions
- Please use 5V 2A input for charging.
- Please connect the USB cable to the power adapter before charging,please gently insert or unplug the charging cable when charging, to prevent excessive force from damaging the port.
- After the charging is completed, please unplug the charging cable in time.
- In order to avoid danger, do not use or charge in the environment of high temperature, high humidity, heavy smoke and dust, such as in bathroom, steam room, near to open flame, etc.
- Improper charging may cause damage to the print head.
- Do not touch the print head to prevent scalding caused by overheating.
- The tearing blade is sharp, please be careful to avoid touching it by mistake.
- If the machine is malfunctioning, insert the reset hole to restart the machine.
Battery warning instructions
- It is forbidden to disassemble, hit, squeeze the battery, or throw it into fire;
- If severe swelling occurs, please do not reuse it;
- Do not place in a high-temperature environment, and it is strictly prohibited to use the battery after soaking in water;
- There is a danger of explosion if the battery is replaced by the wrong type. Be sure to dispose of the used battery according to the instructions;
- If consumers use a power adapter for power supply, they should purchase a power adapter that meets the requirements of corresponding safety standards or a power adapter with CCC certification.
APP download method
Please search for “Phomemo” in APP store, download and install it.

- Please charge the printer for the first use, and then press and hold the power button for about 3 seconds to turn it on.
- Connect the machine.

Method 1:
Turn on the Bluetooth of a phone → open the Phomemo APP → click the icon in the upper right corner of Phomemo APP main interface → select Q02E in the list to connect complete the machine connection
Method 2:
After starting up, double-click the start-up button printing QR code → scan the code in the Phomemo APP to connect
Tips: User can view the usage tutorial in the APP, and connect the machine according to video operation.
How to replace the printing paper
- Open the top cover and take out printing paper

- Remove the paper roll to be replaced.

- Remove the protective sticker from the paper roll.

- Place the paper roll in the printer.

- Close the flap.

Tips: How to distinguish the front and back of printing paper
- Take out a printing paper and use your nails to scratch the paper firmly, and then install with the color side up.
- Please make sure that the smooth surface is facing up and aligned with the printing port.
Warranty card
Return Exchange Repair
| User Info | Name: Gender: | Phone: |
| Address: | ||
| Product Info | Purchase date: | |
| Product order number: | ||
| Product Serial Number: | ||
| Reqouf irreetmurennts /rep/lraecpeamirent | Reason description: | |
| Marinetceonrdans ce | Failure condition: | Maintenance person: |
| Handling situation: | Delivery date: | |
| Maintenance ticket number: | Delivery date: | |
Official Thermal Paper Type
- Tri-proof thermo-sensitive paper: No bisphenol-A contained. Have a certain degree of scratch resistance.
- Colored paper: No bisphenol-A contained. Include yellow, pink and blue paper.
- Adhesive paper: No bisphenol-A contained. The printing paper has adhesiveness on one side, which can be directly pasted and used.
- Semi-permeable/transparent thermo-sensitive film: No bisphenol-A contained. Water-proof, oil-proof and scratch-resistant; excellent photo-taking effect.
The aforementioned printing paper is an official proprietary consumable.
If you fail to use the official consumables, causing the printer to malfunction, you will not be entitled to enjoy the “three guarantees” policy.
FCC WARNING
FCC Warning statement:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. The device has been evaluated to meet general RF exposure statement.
The device can be used in portable exposure conditions without restriction
ISED Warning
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
IC RF exposure statement:
The device has been evaluated to meet general IC RF exposure requirement. The device can be used in portable exposure condition without restriction.
Documents / Resources
![]() | Q02E Mini Printer |
References
- User Manualmanual.tools

