Godox TT600 Thinklite Camera Flash
Instruction Manual
Foreword
Thank you for purchasing a GODOX product. The TT600 camera flash adopts Godox wireless X system and 2.4G ratio transmission, compatible with AD360II-C, AD360II-N, TT685C, TT685N, X1T-C, X1T-N, etc. It fits all DSLR camera brands, such as Canon, Nikon, Sony, etc.
This TT600 camera flash features:
- GN60 (m ISO 100, @200mm). Adjust from 1/1 to 1/128 in 1/3rd stops.
- Built-in 2.4G wireless transmission to support transmitting and receiving.
- High speed sync, wireless remote control, multi flash, and manual focus assist.
- Stable consistency and color temperature with good even lighting.
- User-friendly LCD display & control panel.
Warning
▲ Always keep this product dry. Do not use in rain or in damp conditions.
▲ Do not disassemble. Should repairs become necessary, this product must be sent to an authorized maintenance center.
▲ Keep out of reach of children.
▲ Stop using this product if it breaks open due to extrusion, falling or strong hit. Otherwise, electric shock may occur if you touch the electronic parts inside it.
▲ Do not fire the flash directly into the eyes (especially those of babies) within short distances. Otherwise visual impairment may occur.
▲ Do not use the flash unit in the presence of flammable gases, chemicals and other similar materials. In certain circumstances, these materials may be sensitive to the strong light emitting from this flash unit and fire or electromagnetic interference may result.
▲ Do not leave or store the flash unit if the ambient temperature reads over 50°C. Otherwise, the electronic parts may be damaged.
▲ Turn off the flash unit immediately in the event of malfunction.
Conventions used in this Manual
- This manual is based on the assumption that both the camera and camera flash's power switches are powered on.
- Reference page numbers are indicated by "p.**".
- The following alert symbols are used in this manual:
▲ The Caution symbol gives supplemental information.
ℹ The Note symbol indicates a warning to prevent shooting problems.
Name of Parts
Body
- 01. Catchlight Panel
- 02. Built-In Wide Panel (Retracted)
- 03. Flash Head
- 04. Optic Control Sensor
- 05. Focus Assist Beam
- 06. Wireless Control Port
- 07. Sync Cord Jack
- 08. Hotshoe
- 09. Lock Ring
- 10. Battery Compartment
[Diagram: Shows the physical components of the Godox TT600 flash body, labeled with numbers 01 through 10.]
Control Panel
- 11. [MODE button]: Mode Selection Button / Wireless Mode Selection (Long Keypress)
- 12. [ZOOM/Fn button]: Zoom / Function Custom Button (Long Keypress)
- 13. [GR/CH button]: Group / Channel Setting (Long Keypress)
- 14. [Select Dial]: Select Dial
- 15. [SET button]: Set Button
- 16. [ON/OFF button]: ON/OFF Power Switch
- 17. [TEST button]: Test Button / Flash Ready Indicator
- 18. [MF button]: Focus Assist Beam / High Speed Sync Button (Long Keypress)
[Diagram: Shows the control panel of the Godox TT600 flash, labeled with numbers 11 through 18, indicating buttons and dials.]
LCD Panel Indicators
- 19. <M>: Manual Flash Mode
- 20. <S1>: S1 Slave Flash Triggering
- 21. <S2>: S2 Slave Flash Triggering
- 22. <Multi>: Multi/Stroboscopic Flash Mode
- 23. <H>: High Speed Sync Triggering
- 24. [Battery Level icon]: Battery Level Indication
- 25. [♪]: Sound Beep Indication
- 26. <Zz>: Sleep Status
- 27. [Overtemperature icon]: Overtemperature Indication
- 28. <<>>: Wireless Signal Transmission
- 29. [Focus Assist Beam icon]: Focus Assist Beam Indicator
- 30. Channel
- 31. Group
[Diagram: Displays the LCD screen of the Godox TT600 flash with various indicators labeled 19 through 31.]
What's in the Box
- 1. Flash unit
- 2. Mini stand
- 3. Protection case
- 4. Instruction manual
[Images: The Godox TT600 flash unit, a mini stand, a protective case, and the instruction manual.]
Separately Sold Accessories
The product can be used in combination with the following accessories sold separately, to achieve best photography effects:
- Cells II high speed trigger
- FT-16S power & trigger control
- Car charger
- Mini softbox
- White & Silver Reflector
- Honeycomb
- Color gels
- Snoot
- And more.
[Images: Various accessories like triggers, softbox, reflectors, gels, snoot.]
Attaching to a Camera
- Attach the Camera Flash: Slip the camera flash's mounting foot into the camera's hotshoe all the way.
- Secure the Camera Flash: Rotate the locking screw on the mounting foot until it locks up.
- Detach the Camera Flash: Rotate the locking screw on the mounting foot until it is loosened.
[Diagrams illustrating the process of attaching and detaching the camera flash to a camera's hotshoe.]
Using the Flash
1. Power Management
Use the [ON/OFF button] to power the flash unit on or off. Turn off if it will not be used for an extended period. The flash unit has a Sleep Function and will enter sleep status when there is no operation for a long time. Refer to the Sleep Function settings for details.
2. Flash Output
- Flash output can be varied from 1/128th power to 1/1 full power in 1/3 stop increments. Use a hand-held flash meter to determine the required flash output for correct exposure.
- Adjust the power output by rotating the [Select Dial]. The table below shows how stop changes occur when increasing or decreasing flash output:
Figures displayed when reducing flash output level:
1/1 | 1/1-0.3 | 1/1-0.7 | 1/2 | 1/2-0.3 | 1/2-0.7 | 1/4 | ... | OF |
1/2+0.7 | 1/2+0.3 | 1/4+0.7 | 1/4+0.3 | 1/4 | ... | ... | ... | ... |
Figures displayed when increasing flash output level:
1/1 | 1/1+0.3 | 1/1+0.7 | 1/2 | 1/2+0.3 | 1/2+0.7 | 1/4 | ... | OF |
1/2+0.7 | 1/2+0.3 | 1/4+0.7 | 1/4+0.3 | 1/4 | ... | ... | ... | ... |
▲ When "OF" is shown on the LCD display, it means no flash output and flash firing is turned off.
3. ZOOM: Setting the Flash Coverage
The flash coverage can be set to match the lens focal length from 24 mm to 200 mm. Press the [ZOOM/Fn button] and rotate the [Select Dial] to change the flash coverage.
▲ When setting the flash coverage, ensure it covers the lens focal length so that the picture will not have a dark periphery.
4. M Mode: Manual Mode
Press the [MODE button] to enter M mode. In this mode, you can set the flash unit onto your camera hot shoe or your trigger hot shoe for firing. Before shooting, adjust the flash power output. When the camera's shutter is pressed, the flash will fire synchronously. Slave triggering mode is not available in M mode.
5. Multi Mode: Stroboscopic Flash
Press the [MODE button] to enter Multi mode (Stroboscopic flash). With stroboscopic flash, a rapid series of flashes is fired, allowing you to capture multiple images of a moving subject in a single photograph. You can set the firing frequency (flashes per second, Hz), the number of flashes, and the flash output. For setting procedures:
- Press the [MODE button] so that "Multi" is displayed.
- Press the [SET button] to select the item to be set. The item blinks.
- Rotate the [Select Dial] to set a desired number.
[Diagrams showing the steps to set the Multi Mode (Stroboscopic Flash) using the control panel buttons and Select Dial.]
Calculating the Shutter Speed
During stroboscopic flash, the shutter remains open until the firing stops. Use the formula below to calculate the required shutter speed:
Number of flashes / Firing frequency = Shutter speed
For example, if the number of flashes is 10 and the firing frequency is 5 Hz, the shutter speed should be at least 2 seconds.
Notes on Stroboscopic Flash:
- Stroboscopic flash is most effective with a highly reflective subject against a dark background.
- Using a tripod and a remote switch is recommended.
- A flash output of 1/1 or 1/2 cannot be set for stroboscopic flash.
- Stroboscopic flash can be used with "Bulb" mode.
Maximum Stroboscopic Flashes
The table below indicates the maximum number of flashes for different flash output levels and firing frequencies:
Hz | Flash Output | 1 | 2 | 3 | 4 | 5 | 6-7 | 8-9 |
---|---|---|---|---|---|---|---|---|
1/4 | 7 | 6 | 5 | 4 | 4 | 3 | 3 | |
1/8 | 14 | 14 | 12 | 10 | 8 | 6 | 5 | |
1/16 | 30 | 30 | 30 | 20 | 20 | 20 | 10 | |
1/32 | 60 | 60 | 60 | 50 | 50 | 40 | 30 | |
1/64 | 90 | 90 | 90 | 80 | 80 | 70 | 60 | |
1/128 | 100 | 100 | 100 | 100 | 100 | 90 | 80 |
Hz | Flash Output | 10 | 11 | 12-14 | 15-19 | 20-50 | 60-199 |
---|---|---|---|---|---|---|---|
1/4 | 2 | 2 | 2 | 2 | 2 | 2 | |
1/8 | 4 | 4 | 4 | 4 | 4 | 4 | |
1/16 | 8 | 8 | 8 | 8 | 8 | 8 | |
1/32 | 20 | 20 | 20 | 18 | 16 | 12 | |
1/64 | 50 | 40 | 40 | 35 | 30 | 20 | |
1/128 | 70 | 70 | 60 | 50 | 40 | 40 |
▲ To avoid overheating and deteriorating the flash head during stroboscopic flash, do not use stroboscopic flash more than 10 times in succession.
6. S1 Mode: S1 Slave Triggering Mode
Long Press the [ZOOM/Fn button] for 2 seconds to enter the custom menu and press the [SET button] to choose OS. Then, turn the [Select Dial] to choose OFF/S1/S2.
- In S1 mode, the flash unit can function as a slave flash for creating multiple lighting effects, applicable to manual flash environments.
- In S1 mode, the flash unit will fire synchronously when the master flash fires, similar to using radio triggers.
[Diagram: Shows the control panel for setting S1 mode.]
7. S2 Mode: S2 Slave Triggering Mode
Long Press the [ZOOM/Fn button] for 2 seconds to enter the custom menu and press the [SET button] to choose OS. Then, turn the [Select Dial] to choose OFF/S1/S2.
- In S2 mode, the flash unit can function as a slave flash for creating multiple lighting effects, applicable when using a TTL master flash.
- In S2 mode, the flash unit will ignore a single "preflash" from the master flash and will only fire in response to the second, actual flash from the master.
[Diagram: Shows the control panel for setting S2 mode.]
8. Hi-Speed Sync (H) Triggering
To enter H mode, long press the [MF button] and hold for 2 seconds. To exit H mode, press the Mode Selection Button or long press the [MF button] and hold for 2 seconds again.
- In <H> hi-speed sync triggering mode, you can use a hi-speed sync trigger to synchronize your flash unit with all shutter speeds of cameras (max. 1/8000 second, depending on your camera). This is convenient for aperture priority fill-flash portraits.
Note:
- Hi-speed sync triggering mode is effective only when the flash unit is used with the following flash triggers:
- 1. Hi-speed sync trigger, e.g., Godox Cells II transceiver.
- 2. TTL wireless flash trigger X1C
- 3. TTL wireless flash trigger X1N
- Hi-speed sync triggering mode is not available when TT600 is mounted onto the camera.
[Images: Godox Cells II transceiver, TTL wireless flash trigger X1C/X1N.]
▲ To avoid overheating or deteriorating the flash head during high speed sync flash, the over-temperature protection function will be activated automatically after 10 continuous high-speed flashes, and the recycle time becomes 10 seconds longer.
9. Custom Function: Focus Assist Lamp
Under poorly-lit or low-contrast conditions, you can press the [MF button] to turn on the focus assist beam to make autofocusing easier.
The beam will automatically activate certain seconds after the last pop is fired. The time between the last fire and the auto shutdown of the focus assist beam is called "No-Flash Time". This time is user adjustable and defaults to 10 seconds.
Press the [ZOOM/Fn button] and hold for 2 seconds to enter Custom Function. Then press the [SET button] to enter "FC" mode. The LCD panel displays "FC" (Auto shutdown of focus assist lamp) and "No-Flash Time". Rotate the [Select Dial] to set a desired time for the flash. Press the [ZOOM/Fn button] to return.
No-Flash Time | Meaning |
---|---|
10 seconds | 10 seconds after the last fire, focus assist lamp will automatically get out. |
20 seconds | 20 seconds after the last fire, focus assist lamp will automatically get out. |
30 seconds | 30 seconds after the last fire, focus assist lamp will automatically get out. |
10. Buzz Function
To turn the buzz function on or off, press the [ZOOM/Fn button] and hold for 2 seconds to enter Custom Function. Then press the [SET button] to enter "bp" mode. The LCD displays "ON" for buzz turned on, and "OF" for buzz turned off. When the buzzer is turned on, the [♪] icon is shown on the LCD display.
11. Wireless Flash Shooting: Ratio (2.4G) Transmission
- The TT600 has 2.4G ratio transmission (Master/Slave).
- Wireless mode setting: Long press the [MODE button] and hold for 2 seconds until the [Wireless Signal icon] blinks. Turn the [Select Dial] to set from OFF/Master(M)/Slave(S) mode.
- Channel setting: Long press the [GR/CH button] and hold for 2 seconds until the figure besides CH blinks. Turn the [Select Dial] to choose the channel from 1~32.
- Group setting: Short press the [GR/CH button] to select a group. In Master mode, groups can be selected from M/A/B/C/D/E; while in Slave mode, groups can be selected from A/B/C/D/E.
As the TT600 adopts the Godox wireless X system, it is compatible with AD360II-C, AD360II-N, TT685C, TT685N, X1T-C, X1T-N wireless control, etc.
[Diagram: Illustrates the Master/Slave wireless transmission setup for the Godox TT600, showing transmission distance of about 100 meters.]
12. Wireless Control Function
The flash unit has a built-in Wireless Control Port (06) allowing wireless adjustment of flash power, control of flash on/off, focus assist beam, buzzer, and triggering the flash.
To control the flash wirelessly, you need a Godox FT series remote control set (on-camera and on-flash). Insert its receive end into the Wireless Control Port (06) on the flash and the transmit end into the camera hot shoe. Settings made on the transmit and receive ends will be wirelessly communicated to the flash. You can then press the camera shutter-release button to trigger the flash, or hold the transmit end to control your off-camera flash.
[Images: Godox FT series remote control set.]
For full instructions on the use of the FT series remote control, see its user manual.
13. Sync Triggering
The Sync Cord Jack (07) is a 3.5mm plug. Insert a trigger plug here, and the flash will fire synchronously with the camera shutter.
14. Custom Function: Sleep Function
This product is equipped with Sleep Function to avoid battery drain when the flash unit is idle.
Press the [ZOOM/Fn button] and hold for 2 seconds to enter the Sleep Function Mode. The LCD panel displays "SL" (Sleep) and "Sleeping Time". The default idle time before entering Sleep Mode is 10 minutes. Rotate the [Select Dial] to set a desired time for the flash or to turn off Sleep Function. Press the [ZOOM/Fn button] to return.
Idle Time | Meaning |
---|---|
OF | Sleep Function is turned off. The flash unit will not automatically enter sleep mode. |
3 | Idle time before entering Sleep Mode is set to 3 minutes. |
10 | Idle time before entering Sleep Mode is set to 10 minutes. |
30 | Idle time before entering Sleep Mode is set to 30 minutes. |
60 | Idle time before entering Sleep Mode is set to 60 minutes. |
When the flash enters sleep mode, the LCD panel displays a "Zz" icon.
To wake up the flash unit, press any button on the flash unit, or press the camera release button, or press the [TEST button].
Note: The idle time before entering Sleep Mode is recommended to be set short to ensure longer battery life.
15. C.Fn Setting Custom Functions
SL: Sleeping Time Setting
Settable Time: <3> 3 minutes, <10> 10 minutes, <30> 30 minutes, <60> 60 minutes, <OF> (OFF).
Operation:
- Press the [ZOOM/Fn button] to enter Custom Functions.
- Turn the [Select Dial] to adjust sleeping time.
- Press the [ZOOM/Fn button] to return.
*Press any button to wake up the flash. The idle time before entering Sleep Mode is recommended to set short. This can ensure a longer battery life.
FC: Auto Power OFF Time Setting of Auto Focus Assist
Settings & Description: <10> 10 seconds, <20> 20 seconds, <30> 30 seconds.
Operation:
- Press the [ZOOM/Fn button] to enter Custom Functions.
- Press the [SET button] to enter FC states.
- Turn the [Select Dial] to adjust.
- Press the [ZOOM/Fn button] to return.
bp: Buzz Setting
Settings & Description: <ON>: On, <OF>: Off.
Operation:
- Press the [ZOOM/Fn button] to enter Custom Functions.
- Press the [SET button] to enter bp states.
- Turn the [Select Dial] to adjust.
- Press the [ZOOM/Fn button] to return.
bL: Backlight Setting
Settings & Description: Backlight can be set as follows: <ON>: Always lighting, <12>: Off in 12 sec., <OF>: Off.
Operation:
- Press the [ZOOM/Fn button] to enter Custom Functions.
- Press the [SET button] to enter bL states.
- Turn the [Select Dial] to adjust.
- Press the [ZOOM/Fn button] to return.
OS: Optic Slave Mode
Settings & Description: <OF>: Off, <S1>: S1 mode, <S2>: S2 mode.
Operation:
- Press the [ZOOM/Fn button] to enter Custom Functions.
- Press the [SET button] to enter OS states.
- Turn the [Select Dial] to adjust.
- Press the [ZOOM/Fn button] to return.
Protection Function
1. Over-Temperature Protection
To avoid overheating and deteriorating the flash head, do not fire more than 30 continuous flashes in fast succession at 1/1 full power. After 30 continuous flashes, allow a rest time of at least 10 minutes.
If you fire more than 30 continuous flashes and then fire more flashes in short intervals, the inner over-temperature protection function may be activated, making the recycling time about 10 to 15 seconds. If this occurs, allow a rest time of about 10 minutes, and the flash unit will then return to normal.
When the over-temperature protection is started, the [Overtemperature icon] is shown on the LCD display.
Number of flashes that will activate over-temperature protection:
Power Output Level | Number of Flashes |
---|---|
1/1 | 30 |
1/2 +0.7 | 40 |
1/2 +0.3 | 50 |
1/2 | 60 |
1/4 (+0.3,+0.7) | 100 |
1/8 (+0.3,+0.7) | 200 |
1/16 (+0.3,+0.7) | 300 |
1/32 (+0.3,+0.7) | 500 |
1/64 (+0.3,+0.7) | 1000 |
1/128 (+0.3,+0.7) | 1000 |
Number of flashes that will activate over-temperature protection in high-speed sync mode:
Power Output Level | Number of Flashes |
---|---|
1/1 | 15 |
1/2 (+0.3,+0.7) | 20 |
1/4 (+0.3,+0.7) | 30 |
1/8 (+0.3,+0.7) | 30 |
1/16 (+0.3,+0.7) | 40 |
1/32 (+0.3,+0.7) | 50 |
1/64 (+0.3,+0.7) | 50 |
1/128 (+0.3,+0.7) | 50 |
2. Other Protections
The system provides real-time protection to secure the device and your safety. The following lists prompts for your reference:
Prompts on LCD Panel | Meaning |
---|---|
E0 | A failure occurs on the temperature sensor. Please send this kit to a maintenance center. |
E1 | A failure occurs on the recycling system so that the flash cannot fire. Please restart the flash unit. If the problem still exists, please send this product to a maintenance center. |
E2 | The system gets excessive heat. Please allow a rest time of 10 minutes. |
E3 | The voltage on two outlets of the flash tube is too high. Please send this product to a maintenance center. |
Advanced Application
Bounce Flash
By pointing the flash head toward a wall or ceiling, the flash will bounce off the surface before illuminating the subject. This can soften shadows behind the subject for a more natural-looking shot. This is called bounce flash.
To set the bounce direction, hold the flash head and turn it to a satisfying angle.
[Diagram: Illustrating the 360° horizontal and -7° to 90° vertical rotation of the flash head for bounce flash.]
▲ If the wall or ceiling is too far away, the bounced flash might be too weak and result in underexposure.
▲ The wall or ceiling should be a plain, white color for high reflectance. If the bounce surface is not white, a color cast may appear in the picture.
Creating a Catchlight
With the catchlight panel, you can create a catchlight in the subject's eyes to add life to the facial expression.
- Point the flash head upward by 90°.
- Pull out the wide panel. The catchlight panel will come out at the same time.
- Push the wide panel back in.
- Push in only the wide panel.
- Follow the same procedures as for bounce flash.
▲ Point the flash head straight ahead and then upward by 90°. The catchlight will not appear if you swing the flash head left or right.
▲ For best catchlight effect, stay 1.5m/4.9ft away from the subject.
Using the Wide Panel
Pull out the built-in wide panel to enlarge the flash lighting range, for more softened and natural lighting effect.
Pull out the wide panel and place it over the flash head as shown. The flash coverage will then be extended to 14 mm.
The catchlight panel will come out at the same time. Push the catchlight panel back in.
[Diagram: Shows the wide panel pulled out and placed over the flash head.]
Technical Data
Product Model | TT600 |
---|---|
Guide No. (1/1 power @ 200mm) | GN 60 (m ISO 100) |
Vertical Rotation Angle | -7°-90° |
Horizontal Rotation Angle | 0-360° |
Power Supply | Ni-MH batteries (recommended) or 4*LR6 alkaline batteries |
Full Power Flashes | Approx. 230 (2500mA Ni-MH batteries) |
Recycle Time | Approx. 0.1-2.6 seconds (eneloop Ni-MH batteries of Panasonic). Red LED indicator will light up when the flash is ready. |
Flash Duration | 1/300s - 1/20000s |
Color Temperature | 5600K±200K |
Wireless Flash Function | Master, Slave, Off |
Controllable slave groups | 5 (A, B, C, D, E) |
Transmission Range (approx.) | 100m |
Channel | 1~32 |
Dimension | 64*76*190 mm |
Weight without Battery | 400g |
Weight with Battery | 500g |
2.4G Frequency Range | 2413.0MHz-2465.0MHz |
Max. Transmitting Power | 5dbm |
Maintenance
- Shut down the device immediately should abnormal operation be detected.
- Avoid sudden impacts and the lamp should be dedusted regularly.
- It is normal for the flash tube to be warm when in use. Avoid continuous flashes if unnecessary.
- Maintenance of the flash must be performed by authorized maintenance departments that can provide original accessories.
- This product, except consumables like the flash tube, is supported with a one-year warranty.
- Unauthorized service will void the warranty.
- If the product has failures or was wetted, do not use it until it is repaired by professionals.
- Changes made to the specifications or designs may not be reflected in this manual.
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The device has been evaluated to meet general RF exposure requirements and can be used in portable exposure conditions without restriction.
Warning: Operating frequency: 2412.99MHz-2464.49MHz. Maximum EIRP Power: 3.53dBm.
Declaration of Conformity
GODOX Photo Equipment Co.,Ltd. hereby declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. In accordance with Article 10(2) and Article 10(10), this product is allowed to be used in all EU member states. For more information of DoC, please click this web link: https://www.godox.com/DOC/Godox_TT600_Series_DOC.pdf.
The device complies with RF specifications when the device is used at 0mm from your body.
Warranty
Dear customers, this warranty card is an important certificate to apply for our maintenance service. Please fill in the following form in coordination with the seller and safekeep it. Thank you!
Product Information | Model | Product Code Number |
---|---|---|
Customer Information | Name: | Contact Number: |
Address: | ||
Seller Information | Name: | Contact Number: |
Address: | ||
Date of Sale: |
Note: This form shall be sealed by the seller.
Applicable Products
This document applies to the products listed on the Product Maintenance Information. Other products or accessories (e.g., promotional items, giveaways, and additional accessories attached) are not included in this warranty scope.
Warranty Period
The warranty period of products and accessories is implemented according to the relevant Product Maintenance Information. The warranty period is calculated from the day of purchase. The purchase date is considered the date registered on the warranty card when buying the product.
How to Get the Maintenance Service
If maintenance service is needed, you can directly contact the product distributor or authorized service institutions. You can also contact the Godox after-sale service. When applying for maintenance service, you should provide a valid warranty card. If you cannot provide a valid warranty card, service may be offered once the product or accessory is confirmed to be within the maintenance scope, but this is not an obligation.
Inapplicable Cases
The guarantee and service offered by this document are not applicable in the following cases:
- The product or accessory has expired its warranty period.
- Breakage or damage caused by inappropriate usage, maintenance, or preservation (e.g., improper packing, usage, plugging in/out external equipment, falling off, squeezing, exposure to improper temperature, solvent, acid, base, flooding, or damp environments).
- Breakage or damage caused by non-authorized institutions or staff during installation, maintenance, alteration, addition, or detachment.
- The original identifying information of the product or accessory is modified, alternated, or removed.
- No valid warranty card.
- Breakage or damage caused by using illegally authorized, nonstandard, or non-public released software.
- Breakage or damage caused by force majeure or accident.
- Breakage or damage that could not be attributed to the product itself.
In such situations, seek solutions from the responsible parties; Godox assumes no responsibility. Damage caused by parts, accessories, and software beyond the warranty period or scope is not included. Normal discoloration, abrasion, and consumption are not considered breakage.
Maintenance and Service Support Information
The warranty period and service types are implemented according to the following Product Maintenance Information:
Product Name | Type | Maintenance Period (month) | Warranty Service Type |
---|---|---|---|
Circuit Board | Parts | 12 | Customer sends the product to a designated site. |
Battery | Parts | 12 | Customer sends the product to a designated site. |
Electrical parts (e.g., battery charger, power cord, sync cable, etc.) | Electrical parts | 12 | Customer sends the product to a designated site. |
Flash tube, modeling lamp, lamp body, lamp cover, locking device, package, etc. | Other Items | No | Without warranty. |
Godox After-sale Service Call: 0755-29609320-8062
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