OUTSEER Beyond Distributor Program User Guide

OUTSEER BEYOND
Distributor Program Guide
CONFIDENTIAL
R5 12 May 2026

Overview

This Outseer Beyond Distributor Program Guide (hereinafter referred to as “Program Guide”) describes the rights, obligations, criteria, and benefits for participation in the Outseer Beyond Distributor Program (hereinafter referred to as the “Distributor Program”). This Program Guide is part of the Outseer Beyond Program Distribution Agreement (“Agreement”) by and between each Distributor, as defined therein, and Outseer, an RSA Security, LLC company (hereinafter referred to as “Outseer”). This Program Guide and the benefits set forth herein will terminate upon termination or expiration of such Agreement. Further, the Agreement and this Program Guide should be read in conjunction with the following documents:

➤ Partner Code of Conduct;
➤ End-User License Agreement or EULA; and
➤ Branding Guidelines
These documents may be viewed at https://www.outseer.com/partners and are hereby incorporated by reference (hereinafter the foregoing along with the Agreement and this Program Guide shall collectively be referred to as the “Distribution Agreement”). All capitalized terms not defined in this Program Guide will have the meanings ascribed to them in the Distribution Agreement. If the terms in this Program Guide and the Distribution Agreement conflict, the Distribution Agreement shall supersede and govern. Outseer reserves the right in its sole discretion to modify or discontinue, in whole or any portion of this Program Guide. The current version of the Program Guide may be found in the Outseer Beyond Partner Portal accessible through the Outseer website located at https://www.outseer.com/.

Program Guide Changes

Outseer may require occasional corrections or updates to the guide, program benefits, links, and membership requirements. Outseer reserves the right to make corrections or updates from time to time and to post such updates to the Beyond Partner Portal for distribution and consumption.
Outseer recognizes, and rewards distributor performance and the value delivered to Channel Partners and to Outseer. The Program features two tiers of membership (each, a “Program Level”).

➤ Distributor
➤ Value-Added Distributor (VAD)
➤ Global Value-Added Distributor (Global VAD)
Any Outseer-authorized distributor will be assigned to the “Distributor” level. To qualify as for the VAD or Global VAD Program Levels, distributors must apply and meet the Program Level-specific requirements.
As used hereinafter, the term “Program Distributors” refers to Distributors, VADs and Global VADs collectively.

* Distributors are expected to perform On-Time Renewals at least >75% and All-Time Renewals at least >80%. Any program Distributor with an On-Time Renewal Rate of less than 70% over two consecutive quarters will be placed on probation.
Outseer reserves the right, subject to its sole discretion, to suspend or alter the Program Level designation of a Distributor by giving thirty (30) days’ notice if Distributor is not meeting level designation criteria (as defined above) or if Distributor is not participating in good-faith discussions with Outseer to meet Program Levels.
Outseer reserves the right, subject to its sole discretion, to make the final determination, on a good-faith basis, on compensation due (if any) to any Distributor participating in the Distributor Program related to any individual or collection of commercial transaction. All conflict between any other value-added reseller, managed service provider, distributor, sales agent and/or other authorized agents of Outseer, shall be resolved in the manner of Outseer’s choosing in its sole discretion.
VADs and Global VADs must have dedicated resources. Distributors must have designated resources. Your Outseer distribution sales manager or channel sales manager will work with you to determine the appropriate number of role resources to grow and support Outseer business during your business planning.
Required Outseer Commercial Training and Outseer Technical training must be completed within one month of date of enrolment. Your Outseer distribution sales manager or channel sales manager will work with you to determine the appropriate training requirements to grow and support Outseer business during your business planning.

Program Benefits Summary

Program Distributors in both Program Levels receive a wide range of program benefits, ranging from discounts to sales and marketing enablement, training, and support. Please see the table below for details on available benefits. To start your partner experience, visit Outseer’s Partner Portal, which contains a wealth of information to help you at every stage.

* Distributor purchases at discount off list and deal by deal Outseer quoting. Discounts requiring additional discounts beyond the standard 27% will require Outseer written approval prior to including the deal in any applicable rebate calculation.
** Distributors may receive up to 3% rebate on Partner Initiated deals provided they meet one or more of the “Objectives” that will be provided on the Annual business review from the Channel Manager
*** All EMEA and APJ VADs must supply a specific country-level business plan for each of the countries within their authorized Territory(ies) to be eligible to earn Rebates and BDF financial incentives for the distribution of Outseer products and services in those countries. Outseer will notify each EMEA/APJ VAD as to whether or not country-specific business plans are approved no later than 30 days after submission to Outseer. Each VAD must submit a quarterly report detailing its progress and results relative to these business plan(s) within 30 days after the end of each quarter. Outseer reserves the right to withhold Rebate and BDF financial incentives if an EMEA/APJ VAD does not have an approved business plan for that country. Outseer will review progress relative to business plan(s) for continued country-level inclusion in the VAD track at Outseer’s discretion.

Beyond Partner for Channel Partners Program Discounts

Since Program Distributors work closely with Program Partners, it is important to understand how the Beyond Partner Program (“Outseer Beyond”) works.
Beyond Partner offers differentiated program benefits based on the value Program Partners deliver to End Users and their commitment to the Outseer partnership. Beyond Partner features three tiers of membership: Gold, Platinum, and Titanium. Program Partners are awarded benefits when they complete requirements in different “Achievement Areas,” such as closing “Partner-Initiated” opportunities or having “Trained Resources” (as defined in the Outseer Beyond Reseller Program Guide).
To fully understand Beyond Partner, review the Outseer Beyond Reseller Program Guide. It provides, in an easy-to-use format, an overview of how Program Partners are rewarded under the program by achieving results in specifically identified areas that are crucial to Outseer’s strategy.

Onboarding and Enablement

Outseer is here to enable Program Distributors to do their best in the service of Channel Partners with easy-to-use, flexible tools, training, and services to help you to sell successfully.
➤ Your Outseer channel manager will help you navigate the onboarding process and will arrange for your access to the Outseer Partner Portal.
➤ The Outseer Partner Portal provides a wealth of information to help you in every stage of winning business. It contains a wide array of valuable sales and marketing tools and is your primary one-stop-shop for everything related to the Program. Through the Partner Portal, you will also have access to Deal Registration for your Program Partner community, and all available training offered to our Program Partners and Distributors.
➤ Learning is crucial to your business success and Outseer offers role-based learning opportunities online and in-person for the full range of Outseer products and solutions. Many of these learning options lead to certifications and accreditations that offer the value of demonstrating your capability to your Channel Partners and End Users.
➤ To recognize and reward the effort put into identifying, developing, and closing opportunities, we offer a Deal Registration program with associated program discounts. Program Distributors may submit a deal registration: (i) on behalf of Program Partners. See the Deal Registration section of the Outseer Beyond Reseller Program Guide for more information.

Outseer Trained Sales Professional

Each Distributor is required to keep a required number of Outseer Trained Sales professional(s) on staff, commensurate with its Distributor Level Designation. An “Outseer Trained Sales Professional” shall mean an individual who has completed the annually published training requirements which include, but are not limited to, completing the required courses in the Outseer Talent Learning Management System (“Outseer Talent LMS”). These requirements are available to be viewed in the Outseer Beyond Partner Portal.

Outseer Beyond Partner Portal Access

All Distributors shall have access to the Outseer Beyond Partner Portal, which is accessible through the Partner Page on the Outseer website located at https://www.outseer.com. While using the Outseer Beyond Partner Portal, Distributors are expected to strictly adhere to the Outseer Partner Code of Conduct. All information provided through the Outseer Beyond Partner Portal shall be deemed as Confidential Information and is subject to the terms and conditions in the Outseer Standard Non-Disclosure Agreement.

Marketing Collateral

Marketing Collateral is subject to Distributor’s adherence to the Branding Guidelines, a copy of which may be reviewed in the Outseer Beyond Partner Portal. Distributor shall submit marketing collateral to Outseer for review and approval. A response will be provided within five business days.

Sales Representations

Distributor shall represent Outseer Products and Services accurately and all activities shall be conducted in furtherance of this Distributor Program and in compliance with the Code of Conduct, a copy of which is located at https://www.outseer.com/partners.

Ordering Outseer Products & Outseer Services

Subject to Reseller meeting the requirements and obligations in the Outseer Beyond Reseller Program Agreement and Program Guide, meeting Outseer’s credit terms and otherwise being in good standing, Outseer will accept and process a Purchase Order, so long as it is submitted accompanied with a signed Outseer’s Channel Quote.

Resellers shall work with their Outseer Account Manager or Channel Manager who will assist in the creation of an Outseer Channel Quote or Statement of Work.
➤ Orders submitted for pre-defined Services with a brief require a signed Outseer Channel Quote.
➤ Orders submitted for Outseer Customized Services require a signed SOW (Statement of Work) which will be provided by the Outseer Account Manager or Channel Manager.
Submit Purchase Orders along with signed Channel Quotes and/or SoWs to one of the following email addresses depending on the region in which the services will be provided:
➤ EMEA – EMEA.dealdesk@outseer.com
➤ Americas – AMERICAS.dealdesk@outseer.com
➤ Asia Pacific – APJ.dealdesk@outseer.com
Terms and Conditions in Outseer’s Channel Quote shall apply to all Purchase Orders without exception. All terms and conditions in the Distributor’s Purchase Order shall be deemed null and void. Distributor confirms that no withholding taxes are applicable to the payments to Outseer. Should the tax legal framework change, the Reseller and Outseer will apply prompt good faith efforts to discuss and reach mutual understanding on the changes. The parties agree to cooperate in accordance with applicable law and support each other in terms of proper and valid documentary evidence to support tax law requirements and work together to support regarding potential disputes or tax audits with tax authorities.
Certain Channel Partners, including Program Partners, have been designated by Outseer as “Direct Partners.” While Direct Partners may purchase directly from Outseer, they may choose to purchase Outseer products and services from a Program Distributor instead. In the event a Program Distributor sells to such Direct Partners, Outseer shall offer the Program Distributor the same applicable discounts that Outseer offered to such Direct Partner. Net TCV Bookings for orders submitted directly to Outseer by Program Distributors for Eligible Products sold through to End Users by Direct Partners are not eligible to earn any Rebates. Any specific pricing to the Direct Partner for transactions conducted through the Program Distributor shall be negotiated solely between the Program Distributor and Direct Partner. Please contact your Outseer channel sales manager for a list of current Direct Partners.