ONEPLUS 2024 Smartphone

Product Information

Specifications:

• Brand: OnePlus
• Model: Smartphone
• Manufacturer: OnePlus Technology (Shenzhen) Co., Ltd.
• Compliance: Directive 2014/53/EU, 2011/65/EU, Product Security and Telecommunications Infrastructure regime
• Website: www.oneplus.com

Product Usage Instructions

1. Before using the phone, read the Safety Guide provided in the user manual carefully.
2. For detailed instructions on using the OnePlus smartphone, refer to the user manual or visit the website.
3. Ensure proper disposal of electronic waste (WEEE symbol) according to local laws and regulations.
4. For recycling information, contact local authorities, retailers, or waste disposal services.
5. Comply with rules on hazardous substances for safe use of the device and accessories.
6. In case of defects or damage, refer to the warranty terms and conditions provided by OnePlus.

FAQ:

• Q: What does the WEEE symbol on the product mean?
  A: The WEEE symbol indicates that the product and/or its battery should be disposed of separately from household waste according to local regulations for electronic waste management.
• Q: Where can I find the EU Declaration of Conformity?
  A: The EU Declaration of Conformity (DoC) can be accessed on the OnePlus website at the provided internet address.
• Q: What is covered under the limited warranty? 
  A: The limited warranty covers defects or damages not caused by accidents, neglect, misuse, abnormal use, or other specified conditions. Refer to the warranty terms for details.

This user manual provides the product safety information. Before using the phone, please read the Safety Guide carefully.

Safety & security information

Read all information before using the device to ensure safe and proper use.

• This mobile phone is suitable for working in an environment of 0℃ to 35℃. Temperature for storage should be between -20℃ and 45℃. Excessively high or low temperatures may damage the mobile phone or reduce the battery’s lifespan.
• When charging, please keep the device in a well-ventilated area. Please charge this mobile phone in an environment between 5℃ and 35℃. If the phone has a flash charging function, it may not be able to enter the flash charging mode when the temperature is below 15℃ or over 35℃.
• Do not charge the battery over 12 hours.
• The adapter, as the disconnect device from the mains, shall be installed near the device and easily accessible.
• Use manufacturer-approved chargers, data cables, batteries and other accessories to prevent potential electric shock, fire, explosion or other hazards.
• The back cover can’t be removed.
• Do not replace, disassemble, modify, mechanically crush or cut the battery, as it may cause battery leakage, overheating, explosion or fire.
• Do not place the phone or battery directly in sunlight, near/inside sources of heat or in a low air pressure location, which may lead to an explosion or battery leakage.
  • To prevent damage to your device’s parts or internal circuits, do not use it in dusty, smoky, damp or dirty environments or near magnetic fields.
  • If any part of the product is cracked or damaged, discontinue use immediately and contact the OnePlus Service Center.
  • Power off your device in any area with a potentially explosive atmosphere, in blasting areas/near blasting caps and comply with all signs and instructions.
  • The battery can be charged and discharged hundreds of times at least, but it will eventually wear out.
  • The battery must be recycled or disposed of separately from household waste. Mishandling the battery may cause fire or explosion.
  • To prevent possible hearing damage, do not listen at high volume levels for long periods.
  • Listening to a portable device at high volume may damage the user’s ears and cause auditory disorders (temporary or permanent deafness, buzzing in the ears, tinnitus or hyperacusis). It is therefore strongly recommended not to use the portable device at full volume or more than one hour a day at medium volume.

Precautions for using the device:
Observe all safety instructions for any places, especially in hospital / health care facilities, service stations, schools, professional garages and in an aircraft. Do not use your device and adhere to all safety warnings/regulations regarding mobile device usage while driving.

Persons with electronic implants (pacemakers, insulin pumps,neurostimulators, etc.) are recommended to place the mobile telephone 15cm away from the implant or on the opposite side of the implant. Recommendations for use:

1. No danger relating to the use of a mobile telephone has been observed and this is purely a preventive measure.
2. To reduce the level of exposure to radiation, you should use the mobile telephone:
   • In good reception conditions: when the signal indicator displays a full signal on the signal reception bar.
   • With a hands-free kit or speaker.
   • Giving priority to the use of data, SMS and MMS messages rather than calls.
3. Pregnant women should keep the mobile phone away from their abdomen and teenagers should keep the mobile phone away from their lower abdomen.
4. It is recommended to make reasonable use of the mobile phone by children and adolescents, for example by limiting the number of calls and their durations or by limiting the night use of the device.
   • Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or may accidentally damage the phone.
   • Your phone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard.
   • All personal information may be removed during or after the product software upgrade. Please back up your personal information before upgrading.
   • The operating system of this product supports official system updates. If the user rooted the ROM system of any third party or modified the system file by cracking, it may lead to security risks of the system.OnePlus will not provide any support nor take any responsibility for the final use in these cases.
   • To better understand how we protect your personal information, please see the privacy policy at OnePlus official website.
   • For more information, please check the User Guide on your device.

Waste Electrical and Electronic Equipment (WEEE)

This symbol (with or without a solid bar) means that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, user has the choice to give his product to a competent recycling organization. Proper recycling of your product will protect human health and the environment.
If you are not sure what to do with e-waste, please contact your local authorities, retailer, or household waste disposal service.

Reduction of hazardous substances
This device and any electrical accessories are compliant with local applicable rules on the restriction of the use of certain hazardous substances in electrical and electronic equipment. For declarations of conformity about REACH, please visit our web site:
https://service.oneplus.com/global/search/reach-regulation

EU Regulatory Conformance

Specific Absorption Rate (SAR) Information Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.The guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2.0W/kg when tested at the ear or worn on the body, 4.0W/kg when worn on the limbs. And please see the “Quick Guide” to find the highest SAR value. This device was tested for typical body-worn operations with the handset    kept 0.5cm away. To maintain compliance with RF exposure requirements, use accessories that maintain a 0.5cm separation distance between the user’s body and the handset. The use of belt clips, holsters and similar accessories should not contain metallic components in its assembly.
The use of accessories that do not satisfy these requirements may not comply with RF exposure requirements, and should be avoided.

If you are using pacemaker, hearing aid, cochlear implant or other device, please use the phone according to the doctor’s advice.

EU Declaration of Conformity (DoC)
Hereby, OnePlus Technology (Shenzhen) Co., Ltd. declares that the radio equipment type Mobile Phone is in compliance with Directive 2014/53/EU and 2011/65/EU. The full text of the EU declaration of conformity (EU-DoC) is available at the following internet address:
https://service.oneplus.com/global/user-manual.

UK PSTI Statement of Compliance (SoC)
Hereby, OnePlus Technology (Shenzhen) Co., Ltd. declares that this product is in conformity with the applicable security requirements of the Product Security and Telecommunications Infrastructure regime. The full text of the UK PSTI SoC is available at the following internet address: www.oneplus.com/uk/pstisoc.

Use Restriction

Restrictions in Norway: Use of this radio equipment is not allowed in the geographical area within a radius of 20 km from the center of Ny-Ålesund, Svalbard. The 5250 to 5350 MHz, 5945 to 6425 MHz(LPI) frequency range is restricted to indoor use only and the 5945 to 6425MHz frequency range is not permitted to use on Unmanned Aircraft Systems (UAS). These restrictions apply in: AT, BE, BG, CH, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MT, NL, NO, PL, PT, RO, SE, SI, SK, TR, UK(NI). Please check Radio Waves Specifications in the Quick Guide to determine the Wi-Fi frequency range supported by the device.

Notice:
This device may be operated in all member states of the EU & UK. Observe national and local regulations where the device is used. This device may be restricted for use, depending on the local network.

OnePlus Device Warranty Information

OnePlus devices purchased on oneplus.com or authorized sales channels come with a limited warranty. This limited warranty is offered voluntarily by OnePlus separately from and in addition to the consumer’s rights under local laws governing the sale of consumer goods, including but not limited to your right of legal guarantee for defective products. It does not affect, alter or replace such rights. The duration of this warranty is dependent on the original country or region of purchase and is only redeemable within the original country or region. Unless otherwise specified, this warranty covers the hardware components of the product as originally supplied and does not cover, or partially covers, software, consumable items, or accessories, even if packaged or sold together with the product. The limited warranty only covers functional defects of product caused by workmanship or build materials. EEA & UK models warranty is applicable only in EEA & UK. If the device is bought from EEA & UK but is different variant please contact retailer. For the procedure to implement this warranty and other details of the warranty, please contact OnePlus Customer Support by visiting oneplus.com/support.

The limited warranty does not cover

1. Defects or damage resulting from accidents, neglect, misuse, or abnormal use; abnormal conditions or improper storage; exposure to liquid, moisture, dampness, sand or dirt; unusual physical, electromechanical stress.
2. Scratches, dents and cosmetic damage, unless caused by OnePlus.
3. Defects or damage resulting from excessive force or use of metallic objects on the touch screen.
4. Devices that have the serial number or the IMEI number removed, defaced, damaged, altered or made illegible.
5. Ordinary wear and tear.
6. Defects or damage resulting from the use of the product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by OnePlus.
7. Any physical feature defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by OnePlus.
8. Defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or mproper use of any electrical source.
9. Defects or damage resulting from cellular signal reception or transmission, or viruses and 3rd party software problems introduced into the product.
10. Free warranty replacements and repairs are only valid in the country or region of purchase. Please contact OnePlus Customer Support for more details.

Service and Support
Company information: OnePlus Technology (Shenzhen) Co., Ltd. Address: 18C02, 18C03, 18C04, and 18C05, Shum Yip Terra Building, Binhe Avenue North, Futian District, ShenZhen, GuangDong, P.R.C.
This manual is published by OnePlus. OnePlus may correct any misprints, errors, and inaccuracies in the manual or improve its apps and/or devices at any time it deems necessary without any notice. Such changes will be applied in the later versions of this manual. All images in this manual are for reference only and may differ from the actual device and UI.

FCC Statement

‘The Safety Guide’ contains information regarding safety, operation and customer service. Before using the OnePlus smartphone, please read all the instructions and the security information below and keep it for backup. For more information about the phone, you can:

1. visit https://service.oneplus.com/global/user-manual.
2. go to Settings and enter the following keyword in the search box to view the corresponding information. E.g. Instructions/User Guide.

Documents / Resources

ONEPLUS 2024 Smartphone [pdf] User Guide 2024 Smartphone, Smartphone

References

• User Manual