NOLAN N-Com Bluetooth Headset

QUICK REFERENCE

BEFORE GETTING STARTED

N-Com Easyset
Download the N-Com Easyset app from the Google Play Store or the App Store.

N-Com Easyset Device Manager
Download the N-Com Easyset Device Manager from www.nolan-helmets.com/n-com.

INSTALLATION ON THE HELMET

To learn how to correctly install the intercom on your helmet, scan the QR code or visit the link below to access the dedicated video tutorials.

https://nolan-helmets.com/en_GB/page/n-com-video-guide
On the web page, simply select the correct combination of your N-Com model and helmet to view the right instructions.

CLICK ANY SECTION TO BEGIN

ABOUT THE N-COM BLUETOOTH+

Key Features

•  Bluetooth Intercom range: 0.5 mi (0.8 km)
• Advanced Noise Control™
•  Nolan fit design
• Bluetooth® version 5.1
• Over-the-Air (OTA) firmware update

1. Center button
2.  Status LED
3. (+) button
4. (−) button
5.  Charging LED
6. USB-C charging port
7. Wired microphone connector
8. Battery connector
9.  Speaker (L) connector
10. Speaker (R) connector

Package Contents

BASIC OPERATION

Charging

It takes 2.5 hours to fully charge.

• Any third-party USB charger can be used, as long as it is approved by the FCC, CE, IC, or other locally recognized regulatory agencies.
•  Using a non-approved charger may cause fire, explosion, leakage, and other hazards, potentially reducing the battery’s lifespan or performance.

Configuration

PAIRING WITH BLUETOOTH DEVICES

When using the N-Com Bluetooth+ with other Bluetooth devices for the first time, they need to be paired. The N-Com Bluetooth+ can pair with multiple devices, including two mobile phones and one GPS. However, it supports only one additional device, alongside a mobile phone, for simultaneous connection.

Phone Pairing

•  When you turn on the N-Com Bluetooth+ for the first time or reboot it after a factory reset, the N-Com Bluetooth+ will automatically enter phone pairing mode.
•  To cancel phone pairing, press any button.

Second Mobile Phone Pairing

GPS Pairing

USING WITH A SMARTPHONE

Making and Answering Calls

Speed Dial

1. Use Speed Dial Presets 1. Enter the speed dial menu.
2.  Navigate forward or backward through the speed dial preset.
   

   

   1.  Last number redial
   2.  Speed dial (1→2→3)
   3.  Cancel
3. Tap the center button to confirm.

Music

Start/Terminate Sharing Music
You can start sharing the music with one intercom friend of a two-way intercom conversation.

• Both you and your intercom friend can remotely control music playback such as track forward and track back.
• Music sharing will be paused when you are using your mobile phone or listening to GPS instructions.
• Music sharing will be terminated if the headset starts a multi-way intercom conference.

BLUETOOTH INTERCOM

Bluetooth Intercom Pairing 

• To have a Bluetooth intercom conversation, you need to pair with the other N-Com headset users. The other user’s headset will be added to the intercom pairing list of your N-Com Bluetooth+, and vice versa.
• You can add up to 3 headsets to the Bluetooth intercom pairing list, regardless of the headset model.

Using Intercom Easy Pairing (IEP)

IEP allows you to quickly pair with your friends for intercom communication by scanning a QR code on the N-Com Easyset app.

1. Pair the mobile phone with the N-Com Bluetooth+.
2.  Open the N-Com Easyset app and tap for both users.
3. Scan the QR code on the other user’s app screen.
4. Tap Save and go to the Pairing List tab on the app screen to check if the other headset is listed correctly.
5. Go back to the Scan QR Code tab and repeat the process to pair with another N-Com headset.

Using Buttons
Bluetooth intercom pairing by IEP is highly recommended, but you can also pair with the other headsets using the button on the N-Com Bluetooth+.

1. You and the other user enter intercom pairing mode by pressing the center button for 5 seconds.
2. Wait for a moment until both headsets are paired automatically. It can take some time depending on the surrounding wireless signals, such as Wi-Fi.
3. A Bluetooth intercom conversation is automatically established as soon as both headsets are paired successfully.
4. To pair with another headset, please repeat the process above.

Bluetooth Intercom Pairing List

• Paired headsets are added to the Bluetooth intercom pairing list of your N-Com Bluetooth+. Tap on the N-Com Easyset app to check the list.
• The intercom pairing list queue operates on a last-come, first-served basis. If your N-Com Bluetooth+ has multiple paired headsets for intercom conversations, the last paired headset is set as the first intercom friend.

Two-Way Intercom

Start/End Conversation with the Intercom Friend

HD Intercom

• The two-way Bluetooth intercom always operates in HD mode to enhance the intercom audio quality. The HD mode will be temporarily disabled when you enter a multi-way intercom.
• Multi-way intercom enables conference-call-style conversations with up to three other intercom friends simultaneously.
• Technically, a multi-way intercom combines a series of two-way intercoms and shares audio. For example, the three-way intercom combines two independent two-way intercoms, while the four-way intercom combines three.
• While the multi-way intercom is in progress, the mobile phone connection is temporarily disabled. However, as soon as the multi-way intercom terminates, the phone connection will be reestablished.

Start a Three-Way Intercom
To start a three-way intercom, one participant has to establish two independent two-way intercoms simultaneously.

1.  You already have two other users, A and B, added to your Bluetooth intercom pairing list.
2. You can start an intercom conversation with the first inter comfriend, B, by tapping the center button once.
3. While maintaining the intercom conversation, you can establish another intercom conversation with the second intercom friend, A, by double-tapping the center button. Alternatively, the second intercom friend, A, can start an intercom connection to you.
4. Now you and your two intercom friends, A and B, are having athree-way intercom.

Start a Four-Way Intercom

• You can create only up to two independent two-way intercoms. Therefore, to create a four-way intercom, two participants must establish two independent two-way intercoms and combine them.
• While you, A, and B are having a three-way intercom as described in the section above, one of the participants, A, must create a two-way intercom with another user, C.

You and three other users, A, B, and C, now have a four-way intercom.

End Multi-Way Intercom
You can completely terminate the multi-way intercom or disconnect just a specific intercom connection with one of the participants.

Terminate All Intercom Connections

Disconnect a Specific Intercom Connection with One of the Participants

• [ Disconnect B, First Intercom Friend ]
• [ Disconnect A, Second Intercom Friend ]
• When you disconnect the second intercom friend, A, during the four-way intercom, you will also be disconnected from the third participant, C. This is because the third participant, C, is connected to you via the second intercom friend, A.

Three-Way Conference Phone Call

You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation.

1. During a mobile phone call, tap the center button once, twice, or three times to invite one of your intercom friends to the conversation.
2. To disconnect the intercom during a conference phone call, tap the center button once, twice, or three times.

Invite/Disconnect an Intercom Friend

End Phone Call

• When you have an incoming intercom call during a mobile phone call, you will hear high tone double beeps.

Group Intercom

Group intercom allows you to instantly create a multi-way conference intercom with three of the most recently paired headsets.

Start Group Intercom

1.  Go through intercom pairing with up to three headsets you want to have group intercom with.

Terminate Group Intercom

 UNIVERSAL INTERCOM

Universal intercom allows you to have intercom conversations with headsets from other brands as long as they support Bluetooth Hands-Free Profile (HFP).

Universal Intercom Pairing

• 4. Put the headset from another brand in phone pairing mode and wait a moment until the N-Com Bluetooth+ automatically pairs with it.

The universal intercom conversation is automatically established as soon as both headsets are paired successfully.

Start/End Universal Intercom Conversation

• The headset from another brand has now been added to your N-Com Bluetooth+ intercom pairing list, allowing you to start and end universal intercom conversations just as easily as you would with N-Com headsets.
• A headset from another brand can join a multi-way intercom, but only one non-N-Com headset can have a direct intercom connection with the N-Com Bluetooth+.
• Below are examples of the four-way Bluetooth intercoms with universal intercom included.

Case 1. Three N-Com headsets and one from another brand.

Case 2. Two N-Com headsets and two from other brands.

• Not all headsets from other brands support multi-way intercom. For details, please refer to the manual for headsets from other brands.

FIRMWARE UPDATE

Over-the-Air (OTA) Update
You can update the firmware via Over-the-Air (OTA) directly from the settings in the N-Com Easyset app.

N-Com Easyset Device Manager
You can upgrade the firmware using the N-Com Easyset Device Manager.

TROUBLESHOOTING

Factory Reset
To restore the N-Com Bluetooth+ to its factory default settings, simply use the factory reset feature.

Fault Reset

• If the N-Com Bluetooth+ is on but not responding, you can perform a fault reset to restore normal functionality.
• Ensure the USB-C charging cable is disconnected, then press the center button and (+) button simultaneously for 10 seconds.
• All settings will remain unchanged.

FAQs

How long does it take to fully charge the device?

The device takes approximately 2.5 hours to fully charge.

How many devices can be paired simultaneously with the N-Com Bluetooth+?

The N-Com Bluetooth+ can pair with multiple devices including two mobile phones and one GPS. However, it supports only one additional device alongside a mobile phone for simultaneous connection.

Documents / Resources

NOLAN N-Com Bluetooth Headset [pdf] User Guide 1.0.0, N-Com Bluetooth Headset, N-Com, Bluetooth Headset, Headset

References

• User Manual