Netgear C7000v2 Cable Modem Router user manual

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Modem Information DOCSIS 3.0 Dual Band WiFi Modem 24×8 channel bonding To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required	Highest Service Level Ultimate 500

Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

24×8 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

Ultimate 500


Front View Click to enlarge.		After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Troubleshooting section.

Back View Click to enlarge.		The Netgear C7000v2 has the following ports available on the back of the modem. Power – Connect the supplied power cord to this port. Ethernet – Provides internet access to a single device. Only one port is active at a time.Note: This port is a LAN Gigabit Ethernet port. Reset – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your modem. login/Reset instructions Cable / coaxial – Connect your coaxial cable line to this port. USB – Connect to selected client devices.

MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device. The S/N is the serial number. The CM MAC is the MAC address.

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power	Off	No power.
	Green	None
	Red	The cable modem is too warm and might overheat.
Downstream	Off	Downstream channel is inactive.
	Blinking Green	Scanning for downstream channel
	Solid Amber	None – connection established on one channel
	Solid Green	None – operating on more than one channel
Upstream	Off	Upstream channel is inactive.
	Blinking Green	Scanning for upstream channel
	Solid Amber	None – connection established on one channel
	Solid Green	None – operating on more than one channel
Internet	Off	Modem is offline.
	Blinking Green	None – scanning for configuration parameters
	Solid Green	None – operational
2.4 GHz	Off	2.4 GHz radio off.
2.4 GHz	Solid Green	None – 2.4 GHz radio on
5 GHz	Off	5 GHz radio off
5 GHz	Solid Green	None – 5 GHz radio on
Ethernet	Off	A device is not connected to the Ethernet port on the back.
Ethernet	Solid Green	None – A device is connected to the Ethernet port.
WiFi On/Off	Off	WiFi is disabled.
WiFi On/Off	On	None – WiFi is enabled.
WPS	Blinking Green	None – This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid.