NEFF T27CIQ8S0 Built In Gas Hob

Component

You can find additional information and explanations online. Scan the QR code on the title page.

Safety

Observe the following safety instructions.

General information

• Read this instruction manual carefully.
• Keep the instruction manual and the product information safe for future reference or for the next owner.
• Do not connect the appliance if it has been damaged in transit.

Intended use
The appliance can only be used safely if it is correctly installed according to the safety instructions. The installer is responsible for ensuring that the appliance works perfectly at its installation location.

CAUTION ‒ Risk of injury!
This appliance is for cooking purposes only.

• It shall not be used for other purposes, for example room heating.

Only use this appliance:

• To prepare meals and drinks.
• Under supervision. Never leave the appliance unattended when cooking for short periods.
• In a private household and in a domestic environment.
• Up to an altitude of 2000 m above sea level.

Do not use the appliance:

• On boats or in vehicles.
• as a room heater.
• with an external timer or a remote control.
• Outdoors.
  Call the after-sales service if you want to convert your appliance to a different type of gas.

Restriction on user group
This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Children must not perform cleaning or user maintenance unless they are at least 15 years old and are being supervised. Keep children under the age of 8 years away from the appliance and power cable.

Safe use

WARNING ‒ Risk of explosion

• Escaping gas may cause an explosion. WHAT TO DO IF YOU SMELL GAS OR IF THERE ARE FAULTS IN THE GAS INSTALLATION
• Immediately shut off the gas supply or close the gas cylinder valve.
• Immediately extinguish all naked flames and cigarettes.
• Do not operate any light switches or appliance switches.
• Do not pull any plugs out of any sockets. Do not use any telephones or mobile phones within the building.
• Open windows and ventilate the room. Call the after sales service or the gas supplier.
• Escaping gas may cause an explosion. Small amounts of gas can collect over a longer period of time and ignite.
• Close the safety valve for the gas supply when the appliance is out of use for prolonged periods.

Escaping gas may cause an explosion.
If the liquefied gas bottle is not upright, liquefied propane/butane can enter the appliance. Intense darting flames may therefore escape from the burners. Components may become damaged and start to leak over time so that gas escapes uncontrollably.

• Always use liquefied gas bottles in an upright position.

WARNING ‒ Risk of poisoning!
The use of a gas cooking appliance results in the production of heat, moisture and products of combustion in the room in which it is in-stalled. Ensure that the kitchen is well ventilated especially when the appliance is in use.

Prolonged intensive use of the appliance may require additional ventilation, for example the increasing of mechanical ventilation where present, additional ventilation to safely remove the products of combustion to outside (external) air whilst also providing room air changes with additional ventilation. Consult a professional before installation of the additional ventilation.

WARNING ‒ Risk of fire!
Leaving fat or oil cooking on an unattended hob can be dangerous and may lead to fires.

• Never leave hot oil or fat unattended.
• Never attempt to extinguish a fire using water; instead, switch off the appliance and then cover with a lid or a fire blanket.
  The appliance becomes very hot.
• Never place flammable objects on the cooktop or in its immediate vicinity.
• Never store any objects on the cooktop.
  The appliance will become hot.
• Do not keep combustible objects or aerosol cans in drawers directly underneath the hob.
• Never store or use combustible materials (e.g. spray cans or cleaning agents) under the appliance or in its immediate vicinity.
  Hob covers can cause accidents, for example, due to overheating, catching fire or materials shattering.
• Do not use hob covers.
• When gas burners are in operation without any cookware placed on them, they can build up a lot of heat. The extractor hood above it may become damaged or catch fire.
• Only operate the gas burners with cookware on them.
• The appliance becomes very hot, fabrics and other objects may ignite.
• Keep fabrics (e.g. garments or curtains) away from the flames.
• Never reach over the flames.
• Do not place combustible objects (e.g. tea towels or newspapers) on, next to or behind the appliance.
• Escaping gas may ignite.
• If the burner does not ignite after 10 seconds, turn the control knob to the “Off” position and open the door or window in the room. do not attempt to reignite the burner for at least one minute.
• In the event of the burner flames being accidentally extinguished, turn off the burner control and do not attempt to reignite the burner for at least one minute.
  Food may catch fire.
• The cooking process must be monitored. A short process must be monitored continuously.

WARNING ‒ Risk of burns!

• The accessible parts can become hot during operation.
• Small children should be kept away from the appliance.
• Hob guards may cause accidents.
• Never use hob guards.
• Empty cookware becomes extremely hot when set on gas burners that are operating.
• Never heat up empty cookware.
• The appliance becomes hot during operation.
• Allow the appliance to cool down before cleaning.

WARNING ‒ Risk of electric shock

• Improper repairs are dangerous.
• Repairs to the appliance should only be carried out by trained specialist staff.
• Only use genuine spare parts when repairing the appliance.
• If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.
• If the appliance or the power cord is damaged, this is dangerous.
• Never operate a damaged appliance.
• Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
• If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the gas supply.
• Call customer service.
• An ingress of moisture can cause an electric shock.
• Do not use steam- or high-pressure cleaners to clean the appliance.
• The insulation on cables of electrical appliances may melt if it touches hot parts of the appliance.
• Never bring electrical appliance cables into contact with hot parts of the appliance.

WARNING ‒ Risk of injury!
Faults or damage to the appliance and repairs that have not been carried out correctly are dangerous.

• Never switch on the appliance if there is a fault with it.
• If the appliance is faulty, unplug the mains plug or switch off the fuse in the fuse box. Shut off the gas supply and call the after sales service.
• Always have repairs carried out to the appliance and damaged gas lines replaced by trained, specialist personnel.
• Cookware that is not the right size, or that is damaged or incorrectly positioned, may cause serious injuries.
• See the notes on cookware.
• When switching on the burner, sparks are generated in the ignition plugs.
• Never touch the ignition plugs while the burner is being lit.
• If a control knob is too stiff to turn or it is loose, it must no longer be used.
• Contact our after-sales service immediately to have the control knob repaired or replaced.

WARNING ‒ Danger: Magnetism!

• Caution: Magnetic field
• Attention for persons with pacemakers: Permanent magnets are integrated in the control element bases and the control elements. Magnets may affect electronic implants, e.g. heart pacemakers or insulin pumps.
• Persons with electronic implants must stand at least 10 cm away from the magnetic control element bases and control elements. Never carry the control element base and the control elements on your body.

WARNING ‒ Risk of suffocation
Children may put packaging material over their heads or wrap themselves up in it and suffocate.

• Keep packaging material away from children.
• Do not let children play with packaging material.
• Children may breathe in or swallow small parts, causing them to suffocate.
• Keep small parts away from children.
• Do not let children play with small parts.

Preventing material damage

ATTENTION

• A build-up of heat may damage the appliance.
• Never cover the stainless steel hob, for example, with aluminium foil or oven protectors.
• Only use the accessories specified.
• Heat can cause damage to adjacent appliances or kitchen units.
• If the appliance is in operation for an extended period, heat and moisture will be generated.
• Open a window or switch on an extractor hood leading to the outside.
• A build-up of heat may damage the appliance.
• Do not use two burners or heat sources to heat one single item of cookware.
• Do not use griddle plates, clay pots, etc. for a long time at full power.
• A build-up of heat may damage the controls.
• Do not use a large item of cookware on burners that are close to the control knobs.
• If a control knob is in the wrong position, this could lead to malfunctions.
• Always turn the control knob to the “Off” position when the appliance is not being used.
• Handling the cookware roughly may damage the surface of the appliance.
• Handle the cookware on the hob carefully.
• Do not place any heavy objects on the hob.

Acidic liquids, such as lemon juice or vinegar, may damage the surface of the appliance.

• Do not leave acidic liquids on the hob.

Environmental protection and saving energy

Saving energy

• If you follow these instructions, your appliance will use less energy.
• Choose a burner roughly the same size as your pan. Centre the cookware on the hob.
  Tip: Cookware manufacturers often give the upper diameter of the saucepan. It is often larger than the base diameter.
• Unsuitable cookware or incompletely covered cooking zones consume a lot of energy.
• Cover saucepans with suitable lids.
• Cooking without a lid consumes considerably more energy.
• Lift lids as infrequently as possible.
• When you lift the lid, a lot of energy escapes.

Using a glass lid

• You can see into the pan through a glass lid without having to lift it.
• Use cookware that is suitable for the quantity of food.
• Large items of cookware containing little food need more energy to heat up.
• Cook with only a little water.
• The more water there is in the cookware, the more energy that is required to heat it up.
• Turn down to a lower power level early on.
• If you use an ongoing power level that is too high, you will waste energy.

 Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.

• Sort the individual components by type and dispose of them separately.

Familiarising yourself with your appliance

 Control knob
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. You can use the control knobs to set the flame height to different power levels.

Removable control knob

• You can remove the appliance’s control knob.
• The control knob is magnetic and connected to the control knob base .
• Remove the control knob upward.

Note: Never remove the control knob base and its holder . Only Customer Service can reinsert the control knob base and its holder.

To put the control knob back on, press it on at its original position.
Tip: The magnets can interfere with magnetic data carriers, TV sets and displays. Keep magnetic data carriers, e.g., credit cards or other cards with magnetic strips, TV sets and monitors away from the device’s control knob.

Burner
You can find an overview of the parts of the burner here.

1. Burner cover
2. Burner cup
3. Thermocouple for the flame monitoring
4. Ignition plug

 Pan supports
Insert the pan supports correctly.→ Page 2 Place the cookware correctly on the pan supports. Never place the cookware directly on the burner. Always carefully remove the pan supports. When moving a pan support, the pan supports next to it may also move.

Tip: You can remove the metal residue that remains when some items of cookware are moved on the pan support by cleaning it properly.

 Accessories

• You can buy accessories from the after-sales service, from specialist retailers or online. Only use original accessories, as these have been specifically designed for your appliance.
• Accessories vary from one appliance to another. When purchasing accessories, always quote the exact product number (E no.) of your appliance.  Page 12
• You can find out which accessories are available for your appliance in our catalogue, in the online shop or from our after-sales service. www.neff-home.com

Basic operation

Igniting a gas burner
The hob has automatic ignition of the burners.

WARNING ‒ Risk of fire!

Escaping gas may ignite.

• If the burner does not ignite after 10 seconds, turn the control knob to the “Off” position and open the door or window in the room. do not attempt to re-ignite the burner for at least one minute.
• In the event of the burner flames being accidentally extinguished, turn off the burner control and do not attempt to reignite the burner for at least one minute.

ATTENTION
If you turn the control knob directly between position  and 1, malfunctions may occur.

For this reason, never turn directly from position  to position 1 or vice versa.

1. Press the control knob for the selected burner and turn it anti-clockwise to the highest level.
   Keep the control knob pressed in.
   For all of the burners, sparks are generated and the flame ignites in the selected burner.
2. Wait a few seconds and release the control knob.  “Safety system”, Page 8
3. Turn the control knob to the required position.
4. If the burner does not ignite, turn the control knob to the off position and repeat the steps described above. This time, hold the control knob down for longer (up to 10 seconds).

Note
Take the following information into account to ensure that the appliance works correctly:

• The burner parts  Page 6 and the pan supports  Page 7 must be inserted correctly. Do not swap the burner caps around.
• The burner holes and grooves must be clean to ensure a correct flame.  “Cleaning recommendations”, Page 10

Safety system
The safety system (thermocouple) prevents the flow of gas if the flames accidentally go out. To ignite the burner, you must activate the system that enables the gas flow.

1. Ignite the burner without releasing the control knob. The flame ignites.
2.  Press and hold the control knob for a further four seconds.

 Igniting a gas burner manually
In the event of a power cut, you can light the burners manually.

1. Press the control knob for the selected burner and turn it anticlockwise to the highest level.
2. Hold a lighter or a flame (lighter, match, etc.) against the burner.

 Switching off a burner

• Turn the control knob clockwise to .

Normal behaviour during operation
This behaviour is normal for the appliance:

• Slight hissing noise from the ignited burner. Release of odours when using the appliance for the first time. These odours disappear after a short time. An orange flame is normal. This is due to dust in the environment, spilled liquids, etc.
• Popping noise a few seconds after the burner is switched off. This is caused by switching on the safety system.  “Safety system”, Page 8

Cookware

This information has been provided to help you save energy and avoid damaging your cookware.

Suitable cookware
Only use cookware with a suitable diameter. The cookware must not protrude over the edge of the hob. Never use small cookware on large burners. The flames must not touch the sides of the cookware.

Only use cookware with a concave base on the multi-crown burner.

• The hob must have a multi-crown burner and an additional wok grid.
• The additional work grid must be correctly inserted.  “Accessories”, Page 7

Using cookware
The selection and positioning of the cookware affects the safety and energy efficiency of your appliance.  “Saving energy”, Page 6

WARNING ‒ Risk of fire

• Flammable objects may ignite.
• Maintain a distance of at least 50 mm between the cookware and flammable objects.

Note: When using some items of cookware, a temporary, slight deformation of the stainless steel cooking surface may occur. This is normal and does not affect the functionality of the appliance.

• Do not use deformed cookware. Only use cookware with a thick, flat base.
• Deformed cookware is not stable on the hob and may tip over.
• Place the cookware right in the centre of the burner.
• The cookware may tip over if it is not placed in the centre of the burner.
• Place the cookware correctly on the pan supports.

The cookware may tip over if you place it directly on the burner.

Recommended settings for cooking

You can use the control knobs on the appliance to set the flame height incrementally to different power levels from 1 to 9. The cooking times and power levels may vary depending on the type of food, its weight and quality, on the type of gas used, and on the material from which the cookware is made.

Tips

• Cooking tips
  • When cooking soups, creams, lentils or chickpeas, add all of the ingredients to the cookware at the same time.
  • For pan-fried dishes, heat the oil up first. As soon as you have started frying, keep the temperature constant and adjust the power level as required. When preparing several portions, wait until the relevant temperature has been reached again. Turn the food regularly.
• To reduce the cooking time:
  • Use a pressure cooker to cook creams and pulses. If you are using a pressure cooker, follow the manufacturer’s instructions.
  • The water must be boiling before you add pasta, rice or potatoes. Then adjust the power level in order to continue boiling.
  • Always use a lid when cooking rice and potatoes.

Cleaning and servicing

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

 Cleaning product
You can obtain suitable cleaning products from the after-sales service or the online shop www.neff-home.com.

ATTENTION
Unsuitable cleaning products may damage the surfaces of the appliance.

• Do not use harsh or abrasive detergents.
• Do not use steel wool or scouring sponges.
• Do not use a knife or sharp objects to remove dried-on food remnants from the hob.
• Do not use knives or sharp objects to clean the connection between the metal and the glass or aluminium plate wit.
• Do not use steam-cleaning appliances.

 Cleaning recommendations
Clean all parts of the appliance after each use.

Notes

• Read the information on the cleaning agents.  “Cleaning product”, Page 9
• The high temperatures of the multicrown burner can cause the stainless steel surface to discolour slightly. This is normal.

General information:

• Allow the appliance to cool down before cleaning.
• After cleaning, dry all parts of the appliance completely using a soft cloth. Surface damage may occur
• if there are still drops of water or residual moisture at the beginning of the cooking process.
• Reattach the parts of the appliance properly, making sure that the surfaces are not damaged.  Familiarising yourself with your appliance”, Page 6

 Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury! Improper repairs are dangerous.

• Repairs to the appliance should only be carried out by trained specialist staff.
• If the appliance is defective, call Customer Service.  “Customer Service”, Page 12

WARNING ‒ Risk of electric shock
Improper repairs are dangerous.

• Repairs to the appliance should only be carried out by trained specialist staff.
• Only use genuine spare parts when repairing the appliance.
• If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

Malfunctions

Customer Service

Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area.

Note: Under the terms of the manufacturer’s warranty, the use of Customer Service is free of charge.

Detailed information about the warranty period and the warranty conditions in your country is available via the QR code on the enclosed document on service contacts and warranty conditions, from our customer service or on our website If you contact Customer Service, you will require the product number (E-Nr.) and the production number (FD) of your appliance. You can find the contact details for our customer service via the QR code on the enclosed document on service contacts and warranty conditions or on our website. You can find the information required as per Regulations (EU) 66/2014 and (EU) 2023/826 online at www.neff-home.com on the product and service pages for your appliance, in the area of user manuals and additional documents.

Product number (E-Nr.) and production number (FD)
You can find the product number (E-Nr.) and the production number (FD) on the appliance’s rating plate.

The rating plate can be found:

• on the appliance certificate.
• on the lower section of the hob.

Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

 Disposal

Disposing of old appliance
Valuable raw materials can be reused by recycling.

1. Unplug the appliance from the mains.
2. Cut through the power cord.
3.  Close the main gas tap.
4. Dispose of the appliance in an environmentally friendly manner.
   Information about current disposal methods are available from your specialist dealer or local authority.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom

Register your product online neff-home.com

BSH Hausgeräte GmbH Carl-  34 81739 München, GERMANY

8001324713 (050404) REG25 en

FAQ

• Q: What should I do if I smell gas?
  A: Immediately shut off the gas supply, extinguish all flames, ventilate the room, and contact after-sales service or gas supplier.
• Q: How do I clean the gas hob?
  A: Turn off the gas supply, use mild detergent and a soft cloth to clean burners and components, inspect for leaks or damages regularly.

Documents / Resources

NEFF T27CIQ8S0 Built In Gas Hob [pdf] Owner's Manual T27CIQ8S0, T26CIP8N0, T26CIH8N0, T27CIQ8S0 Built In Gas Hob, T27CIQ8S0, Built In Gas Hob, Gas Hob, Gas Hob

References

• User Manual