MUNBYN MC240 Label Printer
INSTALLATION ISSUE
1.1. How to connect the dtMc:e on the Phon•?
Scan the QR code on the right for the video tutorlal: munbyn.biz;/240bp.
( 1 ) S4ilan:h ~Munbyn Print” on your mobile device’s App Store or Google Play to get the App or scan the QR code below to dOINnload.
111NJS If your mobile phone needs a PIN password, please enter “0000”.
Notim
• The app requires local flle acces& and Bluetooth function to run properly. Please follow the guide to grant the necessary permia!ilions to the app.
• It Ii Coogle’s rule. Our App needs to abide by this rule on the Coogle platform. But please rest a&&Ured that we wlll flrmly protect user prrvacy.
( 2) Open the MUNBVN APP, find and tap ·MC240″, and cllck “OK” as shown In the picture:
Note: If the “MC2.40” device Is not detected, please ensure the printer is powered on and Bluetooth is enabled . .Alternatlwly, try manually searching for the device In the app. If the Issue persists, refer to Section 6.0 for technical support assistance.
( 3) The APP wlll dlsplay a pop-up confirming the Bluetooth connection, and the printer’s Bluetooth status light will turn blue.
Note: Before printing, ensure the printer Is set up as shown In Figure 1. If you encounter the error depicted in Figure 2, verify that the printer is powered en and review steps 3 to 4 for Instructions on how to reconnect.
( 4) After the connection is completed, please enter the home page to start your use. You can use the editor to aeate your own pattern or Import the file you want to print (POF file is recommended) into the App for printing.
( 5) Click “Create• on the Homa page.
( 6) Design a new label or customize an existing one.
Note The default size selected In the app Is 4 x 6 inches (102 x 152 mm).
PIIMIN wrifythe dimeMMll’l8 fw any altemlltiw labels and ensure that the •PP’• label me Nttfng mncha your paP9r”IJ actual
For example, if your label paper is 2 x 2 inches, ensure that your label file is set to 2 x 2 inches and that the printer paper setting Is also configured to 2 x 2 Inches.
1.8. Why does my Mac display the printer status as Offline?
1. If your Mac shows the Munbyn States “Offline” or it doesn’t show in “Printers and Scanners”, it means your Mac doesn’t recognize the printer.
• Try unplugging and plugging in the Type-C cables on the Mac computer and the printer sides. Make sure the cables are securely plugged in.
• Then restart the printer and the Mac computer (shutdown and restart).
2. Make sure the printer is set to default. Other printers can be set as the default printer, which may log out the printer you want to use offline.
3. Delete all open print jobs. Print jobs can get stuck, creating a backlog and taking the printer offline. Delete the open print job and try the print job again.
4. Uninstall and reinstall the printer. This process gives the printer a fresh start. After uninstalling the printer, restart the computer, and then reinstall the printer.
5. Reset Mac’s printing system. If all else fails, reset your Mac”s printing system.
l ) Click the “Apple” menu and select “System Preferences” from the drop-down menu.
2) Click “Print & Scan”.
3) Press the “Ctrl” key and right-click simultaneously in the Printer list. Select “Reset Printing System”.
4) Click the”+” button and select your printer if it appears, otherwise click “Add Printer or Scanner”.
5) Select your printer from the list and click “Add.” Wait for the printer to download and install and begin using your printer again.
6) Select your printer”s name from the printer list, and click “Add” to add your printer.
1.9. Why does rn:r windows d&lpl19¥ the printer atatw 8111 &rot?
It might be possible that your ‘Printer Spool’ service choked on bad data and terminated, stopped running ccrrectly, or failed to start entirely (this is the case in sal’& mode). corrupt data In the spool/printing tray might be causing this service to stop.
The other most probable reason for the printing enor Is the connection between your computer and the printer. If ycu ere sure thet the transmission cable is working okay (Ulstad the printer on another computer), then the problem might be the drivers. This can be the printer drivers or the USB port drivers. The communication between the computer and printer Is therefore scrambled.
1. Check the Printer’s Port SCltttngL
1 ) Please find the correct port first, and refer to the following steps.
.. pa: This PC (right-cllck) -> Manage ·> Device M1n199r _,. UnlverAI S.rl1I Bus controllers_,. USB Printing Support 4′ Detalla .o,, Bua rela1iol’ls •> u.ssoo-.
LABEL ISSUE
2.1. What Is the rNSOn when my labels print out wry 1rnall?(lf my label r, not• 496 fnch label?)
Because your f!le Is not a 4-G label f!le, resulting In a lot of white space around the label.
If the document has a larga blank area or other Information be.sides the label, we need to cut off the blank area by cropping tools or software.
SoluUoml
( 1 ) Crop white space with Adobe Acrobat Reader
This video Is about how to operate It: youtu.be/ucBS9epBnnU
The Adobe .Acrobat Reader free download link {It’s a free version, not Pro DC)
Download: https://acrobat.adobe.com/us/en/acrobat/pdf-readar.html
(2)Usethe Munbyn Editor to crop
You can visit cur MUNBYN Editor by cllcklng this llnlc https://editor.munbyn.com/
Note: MUNBYN Editor currently only supports full functionality through Ooogle Chrome.
After entering the Editor, you can follow the steps In this article to crop the label size:
How to crop files using MUNBYN Editor
2.2. Why doean’t my label prlrrt. CllffllCUy?
Notei
Note: Please make sure that the following three dimensions are consistent for correct printing:
1 ) Your doc-ument size.
2) The label paper size you are using.
3) The size option you selected on the print prel/lew page.
MC240 Frequently Aal<ad QueatlOM Veralon 1.00
PRINT QUALITY ISSUE
,J.1, Why is the printlld lalMI too dartc: and cannot be ac:anned?
( 1) Tryto choose PDF file format for printing instead of PNG, JPG, and other image formats, when the barcode you print out Is very fuzzy (please refer to the picture}.
(2) lfthe barcode still cannot bescanned,The reason
Is that the printer’s density and speed settings are not suitable for the current shipping label, we need to adjust it in the printersettings please try to reduce thedenslty and Increase the speed (Please refer to 3.4 for specific operation steps).
J.2. Why is th• print.d lalMI not clHr?
( 1 ) Try to choose PDF file format for printing instead of PNG, JPG, and other image formats, when the barcode you print out Is light (please refer to the picture}
(2) If the font Is stlll not c:lear, please try to lnc:rease the density and reduce the speed.(Please refer to 3.4 for specltlc operation steps).
( 3) If It Is still not c:lear for the label, you c:an wipe the print head with alc:ohol wipes or wet tissues. Please refer to the 3.3 to clean tha print head.
13. How to marmatn th• print head?
When we use the device to print more than 1000 labels, we need to clean the print head.
Here is the video to maintain the print head: munbyn.blz/240clean
HeN are the steps that maintain th• print head:
( 1) Plea58 tum printer off and allow It to cool down (about half a minute)
( 2 ) Please use alc:chol wipes er wipes to clean the print head marked at the following picture.
3) Pleese wait 2-s minutes untll the print head dry, then turn the printer on.
( 4) Please use hlgh-qualltythermal label paper (such as Munbyn label paper) as much as possible to prevent the inf’erior label paper from r:,Nling off end remaining on the print head, which wlll affect the 11!9 of the pt1nt head.
3.4. How to actlult the den8lty and 8peed fn the .Ntdng&?
For “Mun~ Prim- App:
PleeSG download the MUNBVN Print APP and match with your Bluetooth device.
After c:reatlng your label, select “Settings• on the “Preview and Print• page to adjust the density and s,:,eed.
Documents / Resources
 | MC240 Label Printer |
References
- User Manualmanual.tools