Snom REF-666949

Manwal tal-Utent tat-Telefon Snom 300 IP

Model: REF-666949

1. Introduzzjoni

This manual provides detailed instructions for the setup, operation, and maintenance of your Snom 300 IP Phone. The Snom 300 is a SIP-based business telephone designed for efficient communication in professional environments. It features a backlit display, programmable function keys, and support for various VoIP functionalities.

Please read this manual thoroughly before using your device to ensure proper functionality and to maximize its capabilities.

2. Informazzjoni dwar is-Sigurtà

Osserva l-linji gwida tas-sigurtà li ġejjin biex tevita ħsara lill-apparat jew korriment lilek innifsek:

  • Tesponix it-telefon għall-ilma jew għall-umdità.
  • Avoid placing the phone near heat sources or in direct sunlight.
  • Use only the power supply specified for this device (if not using Power over Ethernet).
  • Keep the phone away from strong electromagnetic fields.
  • Tippruvax tiftaħ jew issewwi l-apparat int stess. Irreferi għal kull manutenzjoni f'idejn persunal kwalifikat.

3. Kontenut tal-Pakkett

Ivverifika li l-pakkett tiegħek fih l-oġġetti li ġejjin:

  • Snom 300 IP Phone unit
  • Handset
  • Korda koljata tal-idejn
  • Kejbil Ethernet
  • Stand tal-iskrivanija
  • Gwida għall-Installazzjoni Rapida (jekk inkluża)
Snom 300 IP Phone with handset, coiled cord, Ethernet cable, and stand

Stampa 3.1: Contents of the Snom 300 IP Phone package, including the main phone unit, handset, coiled cord, Ethernet cable, and desk stand.

4. Fiżiku Żejjedview

Familiarize yourself with the components of your Snom 300 IP Phone.

Quddiem view of the Snom 300 IP Phone

Stampa 4.1: Quddiem view of the Snom 300 IP Phone, showing the display, navigation keys, dial pad, and programmable function keys.

4.1 Panel ta 'Quddiem

  • Wiri: 2 x 16 character backlit LCD for call information and menu navigation.
  • Ċwievet tan-Navigazzjoni: Up, Down, Left, Right, and OK buttons for menu interaction.
  • Dial Pad: Standard 12-key numeric keypad.
  • Ċwievet tal-Funzjoni Programmabbli: 6 keys with LEDs for speed dials, line appearances, or feature access.
  • Kontroll tal-Volum: Buttons to adjust handset, headset, and speakerphone volume.
  • Buttuna tal-Ispeakerphone: Activates/deactivates the speakerphone.
  • Buttuna tal-Headset: Toggles between headset and handset/speakerphone.
  • Message Waiting Indicator (MWI) LED: Flashes to indicate new voicemail messages.

4.2 Il-Pannell ta' Wara u l-Portijiet

Wara view of the Snom 300 IP Phone showing connection ports

Stampa 4.2: Wara view of the Snom 300 IP Phone, highlighting the Ethernet ports, handset port, and optional power input.

  • LAN Port (RJ45): Connects to your network switch or router. Supports Power over Ethernet (PoE).
  • PC Port (RJ45): Connects to your computer, allowing it to share the network connection through the phone's built-in switch.
  • Handset Port (RJ9): Connects the coiled cord from the handset.
  • Headset Port (RJ9): Connects an optional headset.
  • Dħul tal-Enerġija (DC 5V): For connecting an optional external power adapter if PoE is not used.

5. Setup

Follow these steps to set up your Snom 300 IP Phone.

5.1 Assembling the Phone

  1. Attach the desk stand to the back of the phone unit. Ensure it clicks securely into place.
  2. Connect one end of the coiled cord to the handset and the other end to the Handset Port (RJ9) on the rear of the phone.
Ġenb view of Snom 300 IP Phone with stand attached

Stampa 5.1: Ġenb view of the Snom 300 IP Phone, demonstrating the attached desk stand for optimal viewangolu tal-ing.

5.2 Connecting to the Network and Power

The Snom 300 supports Power over Ethernet (PoE) or an external power adapter.

  1. For PoE: Connect one end of the Ethernet cable to the LAN Port (RJ45) on the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
  2. Without PoE: Connect one end of the Ethernet cable to the LAN Port (RJ45) on the phone and the other end to your network switch or router. Then, connect a compatible 5V DC power adapter (sold separately) to the Power Input port on the phone and plug it into a power outlet.
  3. (Optional) PC Connection: If you wish to connect your computer through the phone, connect an Ethernet cable from your computer to the PC Port (RJ45) on the phone.
  4. (Optional) Headset Connection: If using a headset, connect it to the Headset Port (RJ9) on the rear of the phone.

5.3 L-Ewwel Bidu

Once connected to power and network, the phone will begin its boot-up sequence. The display will show boot progress and then typically display network information or a 'No Service' message until configured. Network configuration (IP address, SIP account details) is usually handled by your network administrator or VoIP service provider.

6. Operazzjoni Bażika

6.1 Tagħmel Sejħa

  1. Erfa' l-handset, jew agħfas il-buttuna Speakerphone button, or press a line key.
  2. Dial the desired phone number using the dial pad.
  3. Agħfas il- OK button or wait a few seconds for the call to initiate automatically.

6.2 Tweġiba għal Sejħa

Meta t-telefon iċempel:

  • Neħħi l-idejn.
  • Agħfas il- Speakerphone buttuna.
  • Agħfas iċ-ċavetta tal-linja li jteptep.

6.3 Tmiem ta' Sejħa

  • If using the handset, place it back in the cradle.
  • Jekk qed tuża speakerphone jew headset, agħfas il-buttuna Speakerphone or Headset buttuna għal darb'oħra, jew agħfas il- Tmiem Sejħa soft key (if available on display).

6.4 Aġġustament tal-Volum

Waqt sejħa, uża l- Volum buttons (up/down arrows) to adjust the volume of the handset, headset, or speakerphone.

6.5 L-Użu ta' Ċwievet tal-Funzjoni Programmabbli

The 6 programmable function keys can be configured for various features such as speed dial, busy lamp field (BLF), or direct access to specific functions. Their exact functionality depends on your system's configuration.

7. Karatteristiċi Avvanzati

7.1 Call Hold

Matul sejħa attiva, agħfas Żomm soft key (if available on display) or a designated programmable key. To retrieve the call, press the same key again or the flashing line key.

7.2 Trasferiment tas-Sejħa

The Snom 300 supports both blind and attended transfers.

  • Trasferiment Għomja: Matul sejħa attiva, agħfas Trasferiment soft key, dial the transfer destination number, and press Trasferiment mill-ġdid.
  • Attendew Trasferiment: Matul sejħa attiva, agħfas Trasferiment soft key, dial the transfer destination number, wait for the party to answer, announce the call, and then press Trasferiment għal darb'oħra biex jitlesta.

7.3 3-Way Conferencing

To initiate a 3-way conference call:

  1. Establish a call with the first party.
  2. Agħfas il- Konferenza soft key (or a designated programmable key). The first party is put on hold.
  3. Dial the second party's number and wait for them to answer.
  4. Agħfas il- Konferenza soft key again to join all three parties.

7.4 Do Not Disturb (DND)

The DND feature allows you to send all incoming calls directly to voicemail or a busy signal. Access this feature through the phone's menu or a designated programmable key. When active, a DND icon typically appears on the display.

7.5 Address Book and Call Lists

The phone maintains an internal address book (up to 100 entries) and lists of missed, received, and dialed calls (up to 100 entries each). Navigate to these features using the menu and navigation keys.

8. Manutenzjoni

8.1 Tindif tat-Telefon

To clean your Snom 300 IP Phone:

  • Skonnettja t-telefon mill-kurrent qabel ma tnaddaf.
  • Uża artab, damp drapp biex timsaħ l-uċuħ.
  • Tużax prodotti tat-tindif jew solventi li joborxu, għax dawn jistgħu jagħmlu ħsara lill-finitura.
  • Ensure no moisture enters the ports or openings.

8.2 Aġġornamenti tal-Firmware

Firmware updates are typically managed by your network administrator or VoIP service provider. Do not attempt to update the firmware yourself unless instructed to do so by qualified personnel, as incorrect procedures can render the device inoperable.

9 Issolvi l-problemi

If you encounter issues with your Snom 300 IP Phone, refer to the following common problems and solutions:

ProblemaKawża PossibbliSoluzzjoni
It-telefon ma jixgħelxNo power connection; Faulty Ethernet cable/PoE switch; Faulty power adapter.Check Ethernet cable connection to LAN port. Ensure PoE is active or external power adapter is correctly connected and functional.
L-ebda ton tal-arloġġNetwork issue; SIP account not registered; Handset/headset not connected properly.Verify network connectivity. Check SIP registration status on the display. Ensure handset/headset is securely plugged in. Contact your administrator if SIP registration fails.
Ma nistax nagħmel/nirċievi telefonatiSIP account not registered; Network firewall blocking VoIP traffic; Incorrect dial plan.Confirm SIP account registration. Check network settings and firewall rules with your IT department. Verify dial plan configuration.
Id-displej huwa vojt jew iffriżatTemporary software glitch; Power issue.Perform a power cycle: Disconnect power for 10 seconds, then reconnect. If the issue persists, contact support.

9.1 Irrisettja l-Fabbrika

A factory reset will erase all custom configurations and restore the phone to its default settings. This should only be performed as a last resort and typically under the guidance of your network administrator, as it requires re-provisioning the phone. Consult your administrator for the specific procedure for your Snom 300 model.

10. Speċifikazzjonijiet

Key technical specifications for the Snom 300 IP Phone (Model REF-666949):

  • SIP Identities: 4
  • Portijiet Ethernet: 2 x IEEE 802.3 10/100 Mbps (LAN, PC)
  • Qawwa: Power over Ethernet (PoE) or optional 5V DC power adapter
  • Wiri: 2 x 16 character, backlit LCD
  • Ċwievet: 27 keys, including 6 programmable function keys with LEDs
  • Codecs tal-awdjo: G.711, G.729A, G.723.1, G.722, G.726, GSM 6.10 (full rate)
  • Sigurtà: SIPS/SRTP, TLS
  • Karatteristiċi: Headset connection, Speakerphone (full duplex), Caller-ID, Message Waiting Indication, Address book (100 entries), Speed dialing, Call lists (100 entries each), Call waiting, 3-way conferencing, Do Not Disturb (DND), XML mini-Browser.
  • Dimensjonijiet: Madwar 7.87 x 4.72 x 7.28 pulzieri (L x W x H)
  • Piż: Madwar 1.61 liri

11. Garanzija u Appoġġ

This Snom 300 IP Phone is a Certified Refurbished product. It has been tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories and a minimum 90-day warranty.

For technical support or warranty claims, please refer to the specific support channels provided by your reseller or VoIP service provider. Do not attempt to open or modify the device, as this may void your warranty.

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