msi Optix MAG321CQR Series LCD Monitor Instruction Manual

Gently hold the edges of the monitor and tilt it to the desired angle.
To adjust the height, hold the bottom of the monitor stand and lift or lower it to the desired position.

Monitor Overview
The monitor features a 32-inch curved display with a resolution of XXXX and a refresh rate of XXXX. It has HDMI, DisplayPort, and USB ports for connectivity. The monitor also has built-in speakers and a headphone jack.

Connecting the Monitor to PC
To connect the monitor to your PC, follow these steps:

Turn off your PC and monitor.
Connect one end of the HDMI/DisplayPort cable to the corresponding port on the back of the monitor.

Connect the other end of the cable to the HDMI/DisplayPort port on your PC.
Connect the power cord to the monitor and plug it into a power outlet.
Turn on your PC and monitor.

OSD Setup

Navi Key
The Navi Key is used to navigate through the On-Screen Display (OSD) menu and make adjustments to the monitor settings.

OSD Setup via Navi Key
To access and navigate the OSD menu using the Navi Key, follow these steps:

Press the Navi Key located on the bottom right of the monitor.
Use the Navi Key to scroll through the menu options.
Press the Navi Key to select a menu option.
Use the Navi Key to adjust the settings of the selected menu option.
Press the Navi Key to confirm the changes and exit the OSD menu.

Appendix

Specifications
For detailed specifications of the Optix MAG321CQR monitor, refer to the user manual.
Preset Display Modes
The monitor supports various preset display modes for different usage scenarios. Refer to the user manual for a list of available display modes and instructions on how to switch between them.
Troubleshooting
If you encounter any issues with the monitor, refer to the troubleshooting section in the user manual for possible solutions.

FAQ

Q: Where can I find technical support for my Optix MAG321CQR monitor?
A: If you cannot find a solution in the user manual, please contact your place of purchase or local distributor. Alternatively, you can visit https://www.msi.com/support/ for further guidance.

Q: How should I clean the monitor?
A: When cleaning the monitor, make sure to remove the power plug and use a soft cloth. Do not pour any liquid into the opening as it may damage the device or cause electric shock.
Q: What should I do if the monitor does not work well or I cannot get it to work according to the user’s manual?
A: If you experience any issues with the monitor, such as it not working properly or not following the instructions in the user manual, please get the device checked by service personnel.

Copyright and Trademarks Notice
Copyright © Micro-Star Int’l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int’l Co., Ltd. All other marks and names mentioned may be trademarks of their respective owners. No warranty as to accuracy or completeness is expressed or implied. MSI reserves the right to make changes to this document without prior notice.

Revision

Revision Date
V1.0 2018/09

Technical Support
If a problem arises with your product and no solution can be obtained from the user’s manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance.

Safety Instructions

Read the safety instructions carefully and thoroughly.
All cautions and warnings on the device or user’s manual should be noted.

Refer servicing to qualified personnel only.
Keep the User’s Guide that comes with the package for future reference.
To prevent fire or shock hazard, keep this device away from humidity and high temperature.

Lay this device on a reliable flat surface before setting it up.
Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet. Do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet.
Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.

The ventilator on the device is used for air convection and to prevent the device from overheating. Do not cover the ventilator.
Do not leave the device in an unconditioned environment with a storage temperature above 60OC or below -20OC, which may damage the device.
NOTE: The maximum operating temperature is around 40OC.

When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemical to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.
Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.
Always keep strong magnetic or electrical objects away from the device.

If any of the following situations arises, get the device checked by service personnel:
- The power cord or plug is damaged.
- Liquid has penetrated into the device.
- The device has been exposed to moisture.
- The device does not work well or you can not get it work according to user’s manual.
- The device has dropped and damaged.
- The device has obvious sign of breakage.
Green Product Features
- Reduced energy consumption during use and stand-by
- Limited use of substances harmful to the environment and health
- Easily dismantled and recycled
- Reduced use of natural resources by encouraging recycling
- Extended product lifetime through easy upgrades
- Reduced solid waste production through take-back policy
Environmental Policy
- The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life.
- Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products.
- Visit the MSI website and locate a nearby distributor for further recycling information.
- Users may also reach us at gpcontdev@msi.com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.

Warning! Overuse of screens is likely to affect eyesight.

Recommendations:

Take a 10-minute break for every 30 minutes of screen time.
Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.

CE Conformity

This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU).
This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union.

FCC-B Radio Frequency

Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for help.

Notice 1
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Notice 2
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

MSI Computer Corp. 901 Canada Court, City of Industry, CA 91748, USA (626)913-0828 www.msi.com

WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and Electronic Equipment, Directive 2002/96/EC, which takes effect on August 13, 2005, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life.

Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No. 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at: https://www.msi.com/html/popup/csr/evmtprtt_pcm.html

RoHS Statement

Japan JIS C 0950 Material Declaration
- A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006.
- https://www.msi.com/html/popup/csr/cemm_jp.html
- https://tw.msi.com/html/popup/csr_tw/cemm_jp.html
India RoHS
This product complies with the “India E-waste (Management and Handling) Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Turkey EEE Regulation
Conforms to the EEE Regulations of the Republic Of Turkey
Ukraine Restriction of Hazardous Substances
The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.
Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products.

Getting Started

This chapter provides you with the information on hardware setup procedures. While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity.

IMPORTANT

The illustrations are for reference only. Your monitor may vary in appearance.

Do not use any sharp objects on the monitor.

Package Contents

Monitor

Stand
Stand Base with Screw
Power Adapter & Power Cord

HDMI Cable
DisplayPort Cable
Quick Start Guide

Warranty Card
User Manual
USB 3.0 Cable

* Contact your place of purchase or local distributor if any of the items is damaged or missing.
* Package contents may vary by country.

Installing the Monitor Stand (Lift Stand)

Fit the stand to the monitor, and tighten the stand screws to secure the stand.

Connect the base to the stand and tighten the base screw to secure the base.

IMPORTANT

Place the monitor on a soft, protected surface to avoid scratching the display panel.

The holes for installing the stand can be also used for wall mount. Please contact your dealer for proper wall mount kit.

Installing the Monitor Stand (V Base Stand)

Fit the stand to the monitor, and tighten the stand screws to secure the stand.

Connect the base to the stand and tighten the base screw to secure the base.
Close it with the cover.

Adjusting the Monitor
This monitor is designed to maximize your viewing comfort with its adjustment capabilities such as tilt and lift.

IMPORTANT
Avoid touching the display panel when adjusting the monitor.

Monitor Overview

Navi Key
Power Jack
HDMI Port

DisplayPort
USB Type A Downstream Port
USB Type B Upstream Port
For USB Upstream Cable.
1. IMPORTANT Check the package for USB Upstream Cable and connect it to the PC and monitor. Once this cable is connected, the USB Type A Downstream Ports on the monitor will be ready for use.
Headphone Jack
Kensington Lock

Power Button
Power LED

Connecting the Monitor to PC

Turn off your computer.
Connect the HDMI/DisplayPort cable from the monitor to your computer.
Assemble the monitor power adapter & power cord. (Figure A)
Connect the power adapter to the monitor power jack. (Figure B)
Plug the power cord into the electrical outlet. (Figure C)
Turn on the monitor. (Figure D)
Select your Input Source at OSD menu and power on the computer.

OSD Setup

This chapter provides you with essential information on OSD Setup.

IMPORTANT
All information is subject to change without prior notice.

Navi Key
The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu.

The Navi Key default settings are as follows.

Users may enter the OSD Menu to customize their own Navi Key Hot Keys. More Hot Key options are as below

Navi Key Hot Key Options		Operations
Brightness		Press Middle Button to save value and exit Press Up and Down Buttons to adjust Press Left Button to cancel preview and exit Brightness default for FHD is 80 Brightness default for QHD is 50
PIP/PBP		Press Middle Button to confirm selection and exit Press Up and Down Buttons to adjust Press Left Button to cancel preview and exit
Refresh Rate		Press Middle Button to confirm selection and exit Press Right Button to turn on and Left Button to turn off the Refresh Rate.

OSD Setup via Navi Key
Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main menu. Use the Up, Down, Left, Right buttons to tune the desired function menus to suit your personal preferences.

GAMING

1st Level Menu	2nd/3rd Level Menu	Description
Game Mode	User	Default mode All items can be adjusted by users
	FPS	All items can be adjusted, except for Black Tuner, Image Enhancement, Brightness and Contrast
	Racing	All items can be adjusted, except for Brightness, Contrast and Image Enhancement
	RTS	All items can be adjusted, except for Brightness, Contrast and Image Enhancement
	RPG	All items can be adjusted, except for Brightness, Contrast, Black Tuner and Image Enhancement
	Use Up or Down Button to select and preview mode effects. Press the Middle Button to confirm and apply your mode type.
Black Tuner	0-20	Use Up or Down Button to adjust the value This function improves background brightness and is recommended for FPS games
Response Time	Normal	Users can adjust Response Time in any Mode When Response Time is set to Fastest with at least 75Hz Screen Refresh Rate, Anti Motion Blur will be automatically enabled When Screen Refresh Rate is lower than 75HZ, “Fastest” will be grayed out This function is recommended for FPS and Racing games
	Fast
	Fastest

1st Level Menu	2nd/3rd Level Menu				Description
Anti Motion Blur	(OFF)				Brightness cannot be adjusted when Anti Motion Blur is set to ON When Response Time is set to Fastest with at least 75Hz Screen Refresh Rate, Anti Motion Blur will be automatically enabled When Screen Refresh Rate is lower than 75HZ, Anti Motion Blur cannot be enabled and Response Time cannot be set to Fastest When Anti Motion Blur is enabled, HDCR cannot be enabled and will be grayed out This function is recommended for cinema, FPS and Racing games When FreeSync is enabled, Anti Motion Blur will be grayed out
	(ON)
Zero Latency	(OFF)				Zero Latency default is ON Zero Latency helps to reduce the signal throughput timing and supports QHD only
	(ON)
Refresh Rate	Location			Left Top	Users can adjust Refresh Rate in any Mode Default Refresh Rate Location is Left Bottom Location is adjustable in OSD Menu Press the Middle Button to confirm and apply your Refresh Rate Location This monitor follows and works at the Operating System’s preset Screen Refresh Rate
				Right Top
				Left Bottom
				Right Bottom
	OFF
	ON
Alarm Clock	Location	Left Top			Users can adjust Alarm Clock in any Mode After setting the time, press the Middle Button to activate the timer Default Alarm Clock Location is Left Top Users can select their own location
		Right Top
		Left Bottom
		Right Bottom
	OFF
	15:00		00:01~99:59
	30:00
	45:00
	60:00
Screen Assistance	None				Users can adjust Screen Assistance in any Mode Screen Assistance default is None

FreeSync	(OFF)				FreeSync prevents screen tearing HDMI default is ON but grayed out (cannot be changed) DisplayPort default is ON and can be adjusted ON/ OFF in any mode, any resolution, any input source and any screen refresh rate When FreeSync is enabled, Anti Motion Blur will be grayed out
	(ON)

Professional

1st Level Menu	2nd Level Menu	Description
Pro Mode	User	Default mode All items can be adjusted by users
	Reader	All items can be adjusted, except for Brightness, Contrast and Eye Saver
	Cinema	All items can be adjusted, except for Brightness, Contrast and Image Enhancement
	Designer	All items can be adjusted, except for Black Tuner, Brightness and Contrast
	Use Up or Down Button to select and preview mode effects. Press the Middle Button to confirm and apply your mode type.
Eye Saver	(OFF)	Eye Saver protects your eyes against blue light When enabled, Eye Saver adjusts the screen color temperature to a more yellow glow Users can adjust Eye Saver in any Mode When Pro Mode is set to Reader, it is mandatory to enable Eye Saver
	(ON)
HDCR	(OFF)	HDCR default is OFF Users can adjust HDCR in any Mode HDCR enhances image quality by increasing the contrast of images When HDCR is set to ON, Brightness will be grayed out HDCR and Anti Motion Blur cannot be enabled simultaneously When HDCR is enabled, Anti Motion Blur cannot be enabled and Response Time cannot be set to Fastest
	(ON)
Anti Motion Blur	(OFF)	Brightness cannot be adjusted when Anti Motion Blur is set to ON When Response Time is set to Fastest with at least 75Hz Screen Refresh Rate, Anti Motion Blur will be automatically enabled When Screen Refresh Rate is lower than 75HZ, Anti Motion Blur cannot be enabled and Response Time cannot be set to Fastest When Anti Motion Blur is enabled, HDCR cannot be enabled and will be grayed out This function is recommended for cinema, FPS and Racing games When FreeSync is enabled, Anti Motion Blur will be grayed out
	(ON)
Image Enhancement	OFF	Image Enhancement enhances image edges to improve their acutance Users can adjust Image Enhancement in any Mode
	Weak
	Medium
	Strong
	Strongest

Image

1st Level Menu	2nd/3rd Level Menu		Description
Brightness	0-100		Brightness default is 80 Users can adjust Brightness in User, RTS, RPG and Reader mode Brightness will be grayed out when Anti Motion Blur and HDCR are enabled
Contrast	0-100		Contrast default is 50 Users can adjust Contrast in any Mode
Sharpness	0-5		Sharpness default is 0ff Users can adjust Sharpness in any Mode Sharpness improves clarity and details of images
Color Temperature	Cool		Color Temperature default is Normal Use Up or Down Button to select and preview mode effects. Press the Middle Button to confirm and apply your mode type Users can adjust Color Temperature in Customization mode. Customization mode default is 50/50/50.
	Normal
	Warm
	Customization	R (0-100)
		G (0-100)
		B (0-100)
Screen Size	19”		Screen Size default is 16:9. Users can adjust Screen Size in any mode, any resolution and any screen refresh rate
	24”
	4:3
	16:9

Input Source

1st Level Menu	Description
HDMI1	Users can adjust Input Source in any Mode
HDMI2
DP

PIP/PBP

1st Level Menu	2nd/3rd Level Menu		Description
OFF			PIP (Picture in Picture) allows users to simultaneously display multiple video sources on one screen One program is displayed on the full screen at the same time as one or more other programs are displayed in inset windows PBP (Picture by Picture) is a similar feature that displays two input sources side-by-side on the screen PIP/PBP default is OFF Display Switch allows users to switch between primary and secondary input sources Audio Switch allows users to switch between primary and secondary digital audio sources
PIP	Source	HDMI1
		HDMI2
		DP
	PIP Size	Small
		Medium
		Large
	Location	Left Top
		Right Top
		Left Bottom
		Right Bottom
	Display Switch
	Audio Switch
PBP	Source	HDMI1
		HDMI2
		DP
	Display Switch
	Audio Switch

Navi Key

1st Level Menu	2nd Level Menu	Description
Up	OFF	Up Button default is Game Mode Down Button default is Screen Assistance Left Button default is Alarm Clock Right Button default is Input Source All Navi Key items can be adjusted via OSD Menu
	Brightness
	Game Mode
	Screen Assistance
	Alarm Clock
	Input Source
	PIP/PBP Mode
	Refresh Rate
Down	OFF
	Brightness
	Game Mode
	Screen Assistance
	Alarm Clock
	Input Source
	PIP/PBP Mode
	Refresh Rate
Left	OFF
	Brightness
	Game Mode
	Screen Assistance
	Alarm Clock
	Input Source
	PIP/PBP Mode
	Refresh Rate
Right	OFF
	Brightness
	Game Mode
	Screen Assistance
	Alarm Clock
	Input Source
	PIP/PBP Mode
	Refresh Rate

Setting

1st Level Menu	2nd Level Menu	Description
Language	繁體中文	Language factory default is English Users have to press the Middle Button to confirm and apply the Language setting Language is an independent setting Users’ own language setting will override the factory default When users set Reset to Yes, Language will not be changed
	English
	Français
	Deutsch
	Italiano
	Español
	한국어
	日本語
	Русский
	Português
	简体中文
	ไทย
	Bahasa Indonesia
	हिन्दी
	Türkçe
	(More languages coming soon)
Transparency	0~5	Transparency default is 0ff Users can adjust Transparency in any Mode
OSD Time Out	5-30s	OSD Time Out default is 20s Users can adjust OSD Time Out in any Mode
RGB LED	OFF	RGB LED default is On Users can adjust RGB LED to On or Off.
RGB LED	ON
Reset	YES	Users can Reset and restore settings to original OSD Default in any Mode
Reset	NO

Appendix

IMPORTANT
All information is subject to change without prior notice.

Specifications

Size		31.5 inch
Curvature		1800R
Panel Type		VA
Resolution		2560 x 1440@144Hz
Aspect Ratio		16:9
Brightness (nits)		250
Contrast Ratio		3000:1
Refresh Rate		144Hz
Response Time		1ms (MPRT), 4ms (GTG)
Input Interface		HDMI x2, DP x1
I/O		HDMI 2.0 x2 Display Port x1 USB 2.0 Type A x2 USB 2.0 Type B x1 (for PC to Monitor) Digital Audio Output x1
View Angles		178°(H) , 178°(V)
NTSC		85%
Surface Treatment		Anti-glare
Display Colors		16.7M
Power Type		External Adapter
Power Consumption (Typical)		60W
Power Input		100~240Vac, 50~60Hz
Power Output		12V 5A
Adjustment (Tilt)		-5° ~ 20°
Adjustment (Height)		0 ~ 130mm
Kensington Lock		Yes
VESA Mounting		Plate Type: 100 x 100mm Screw Type: M4x10mm Thread Diameter: 4mm Thread Pitch: 0.7mm Thread Length: 10mm
Dimension (W x H x D)		612 x 555.8 x 379.3 mm
Net Weight		7.3 kg (16.10 lb)
Environment	Operating	Temperature: 0°C to 40°C Humidity: 20% to 90%, non-condensing Altitude: 0 ~ 5000m
	Storage	Temperature: -20°C to 60°C Humidity: 10% to 90%, non-condensing

Preset Display Modes

Resolution	HDMI1	HDMI2	DP
640×480 @60Hz	V	V	V
640×480 @72Hz	V	V	V
640×480 @75Hz	V	V	V
720×400 @70Hz	V	V	V
800×600 @56Hz	V	V	V
800×600 @60Hz	V	V	V
800×600 @72Hz	V	V	V
800×600 @75Hz	V	V	V
1024×768 @60Hz	V	V	V
1024×768 @70Hz	V	V	V
1024×768 @75Hz	V	V	V
1440×900 @60Hz	V	V	V
1280×1024 @60Hz	V	V	V
1280×1024 @75Hz	V	V	V
1680×1050 @60Hz	V	V	V
1680×1050 @144Hz	V	V	V
1920×1080 @60Hz	V	V	V
1920×1080 @144Hz	V	V	V
2560×1440 @60Hz	V	V	V
2560×1440 @144Hz	V	V	V

Troubleshooting

The power LED is off.
- Press the monitor power button again.
- Check if the monitor power cable is properly connected.
No image.
- Check if the computer graphics card is properly installed.
- Check if the computer and monitor are connected to electrical outlets and are turned on.
- Check if the monitor signal cable is properly connected.
- The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display.
No Plug & Play.
- Check if the monitor power cable is properly connected.
- Check if the monitor signal cable is properly connected.
- Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
- Avoid using any video extension cables.
- Adjust brightness and contrast.
- Adjust RGB color or tune color temperature.
- Check if the monitor signal cable is properly connected.
- Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
- Change the refresh rate to match the capabilities of your monitor.
- Update your graphics card drivers.
- Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).

Documents / Resources

msi Optix MAG321CQR Series LCD Monitor [pdf] Instruction Manual
Optix MAG321CQR Series LCD Monitor, Optix MAG321CQR Series, LCD Monitor, Monitor

References

User Manual

msi Optix MAG321CQR Series LCD Monitor