1. Produk Lebihview
The Clivet Cristal Dual Split Air Conditioner system is designed to provide efficient cooling and heating for two separate indoor areas using a single outdoor unit. This model features Inverter technology for energy efficiency and includes Wi-Fi connectivity for smart control. The indoor units are designed with a modern, flat, and linear aesthetic with soft curves, making them suitable for various interior designs.
Key features include a high-density filter to capture fine dust and a cold catalyst filter to retain volatile organic compounds and odors, ensuring cleaner air quality.

This image displays the complete Clivet Cristal Dual Split Air Conditioner system. It features two sleek, white indoor units, typically mounted on a wall, and a single, compact outdoor condenser unit with a protective grille over its fan. The Clivet logo is visible on all components.
2. Maklumat Keselamatan
Read all instructions carefully before installation and operation. Failure to follow these instructions may result in property damage, personal injury, or death.
- Pemasangan Profesional: Installation, maintenance, and repair must be performed by qualified service personnel.
- Keselamatan Elektrik: Ensure the power supply matches the unit's requirements. Do not use damaged power cords or plugs. Always disconnect power before cleaning or servicing.
- Penyejuk: This unit contains refrigerant. Do not attempt to service the refrigerant circuit yourself.
- Pengudaraan: Pastikan pengudaraan yang betul di sekeliling unit luar.
- Kanak-kanak dan Haiwan Kesayangan: Jauhkan kanak-kanak dan haiwan peliharaan daripada unit semasa operasi dan penyelenggaraan.
- Bahan mudah terbakar: Do not place flammable materials near the unit.
3. Kandungan Pakej
Your Clivet Cristal Dual Split Air Conditioner package typically includes:
- Two (2) Clivet Cristal Indoor Units (12000 BTU each)
- One (1) Clivet Outdoor Unit (5.4 kW)
- Two (2) Remote Controls
- Manual Pengguna dan Panduan Pemasangan
- Mounting Brackets and Accessories (may vary by package)
4. Persediaan dan Pemasangan
Installation of a split air conditioning system requires specialized tools and knowledge. It is strongly recommended that installation be performed by a certified HVAC professional to ensure proper functioning, safety, and compliance with local regulations.
Langkah Pemasangan Utama (Lebihview for Professional):
- Pemilihan Tapak: Choose appropriate locations for both indoor and outdoor units, considering air circulation, drainage, and structural support.
- Pemasangan Unit Dalaman: Securely mount indoor units on the wall, ensuring they are level.
- Mounting Outdoor Unit: Install the outdoor unit on a stable, level surface or wall bracket, ensuring adequate clearance for airflow.
- Paip penyejuk: Connect the refrigerant lines between the indoor and outdoor units. Ensure proper flaring and leak testing.
- Saliran: Install condensate drain lines for indoor units, ensuring proper slope for water flow.
- Pendawaian elektrik: Connect the power supply and communication wiring according to the wiring diagram provided in the detailed installation manual.
- Penyedutan dan Pengecasan: Evacuate the refrigerant lines to remove air and moisture, then charge the system with the correct amount of refrigerant if necessary.
- Larian Ujian: Perform a test run to verify proper operation, check for leaks, and confirm cooling/heating performance.
5. Arahan Operasi
The Clivet Cristal system can be operated via the included remote control or through a Wi-Fi enabled smart device.
Operasi Kawalan Jauh:
- Hidupkan/Mati Kuasa: Tekan ke HIDUP/MATI butang untuk memulakan atau menghentikan unit.
- Pemilihan Mod: Gunakan MODE butang untuk mengitar antara mod operasi:
- Sejuk: Untuk menyejukkan bilik.
- haba: For heating the room (heat pump models).
- Kipas: Mengedarkan udara tanpa penyejukan atau pemanasan.
- kering: Menyahlembapkan udara.
- Auto: Automatically selects mode based on room temperature.
- Pelarasan Suhu: Gunakan TEMP ATAS/BAWAH butang untuk menetapkan suhu yang dikehendaki.
- Kelajuan Kipas: Adjust fan speed using the FAN butang (Auto, Rendah, Sederhana, Tinggi).
- Fungsi Ayunan: Aktifkan Swing button for automatic louver movement.
- Fungsi Pemasa: Set the unit to turn on or off automatically after a set period. Refer to the remote control manual for detailed timer settings.
Kesambungan Wi-Fi:
The Wi-Fi feature allows you to control your air conditioner remotely via a smartphone application. Download the official Clivet app from your device's app store and follow the in-app instructions for pairing your unit. This typically involves connecting the unit to your home Wi-Fi network.
6. Penyelenggaraan
Penyelenggaraan yang kerap memastikan prestasi optimum dan memanjangkan jangka hayat penghawa dingin anda. Sentiasa putuskan bekalan elektrik sebelum melakukan sebarang penyelenggaraan.
Penyelenggaraan Unit Dalaman:
- Pembersihan Penapis Udara:
- Buka panel hadapan unit dalaman.
- Keluarkan penapis udara.
- Clean filters with a vacuum cleaner or wash them with lukewarm water and mild detergent.
- Bilas dengan teliti dan biarkan kering sepenuhnya sebelum dipasang semula.
- Bersihkan penapis setiap dua minggu atau lebih kerap bergantung pada penggunaan dan kualiti udara.
- Pembersihan Permukaan Unit: Lap permukaan unit dalaman dengan lembut, damp kain. Jangan gunakan bahan kimia yang keras atau pembersih yang kasar.
Penyelenggaraan Unit Luaran:
- Pembersihan gegelung: Periodically check the outdoor unit's coils for dirt and debris. Gently clean with a soft brush or water hose.
- Halangan yang jelas: Ensure no leaves, branches, or other debris are blocking the airflow around the outdoor unit.
- Professional Check-up: It is recommended to have a qualified technician perform an annual professional check-up and cleaning of the entire system.
7. Penyelesaian masalah
Sebelum menghubungi perkhidmatan, semak isu biasa berikut:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Unit tidak bermula | Tiada kuasa; Bateri alat kawalan jauh lemah; Pemasa ditetapkan. | Check power supply/circuit breaker; Replace batteries; Cancel timer setting. |
| Penyejukan/pemanasan tidak mencukupi | Dirty air filters; Obstruction at air inlet/outlet; Doors/windows open; Temperature setting incorrect; Refrigerant leak. | Clean air filters; Remove obstructions; Close doors/windows; Adjust temperature; Contact professional service for refrigerant issues. |
| Bunyi yang tidak biasa | Loose parts; Fan obstruction; Unit not level. | Check for loose parts; Remove fan obstruction; Ensure unit is level. If noise persists, contact service. |
| Kebocoran air dari unit dalaman | Clogged drain pipe; Unit not level; Condensate pan overflow. | Clear drain pipe; Ensure unit is level; Contact professional service if issue persists. |
Jika masalah berterusan selepas mencuba penyelesaian ini, sila hubungi juruteknik servis bertauliah.
8. Spesifikasi
| Ciri | Perincian |
|---|---|
| Jenama | CLIVET |
| Nama Model | Cristal |
| taip | Dual Split System |
| Kapasiti Unit Dalaman | 2 x 12,000 BTU |
| Kuasa Unit Luaran | 5.4 kW |
| Teknologi | Penyongsang |
| Penilaian Kecekapan Tenaga | A++ (as per product title) / SEER 5 (from specs) |
| Voltage | 220 Volt |
| Ciri Khas | Wi-Fi Connectivity, Inverter Compressor, High-Density Filter, Dust Filter |
| Recommended Room Size (per indoor unit) | 25 to 40 m² (approx. 2.7m height) |
9. Waranti dan Sokongan
Warranty terms and conditions are typically provided with your purchase documentation. Please refer to the warranty card or contact your retailer for specific details regarding coverage period and service procedures.
For technical support, spare parts, or professional service, please contact your authorized Clivet dealer or the customer service number provided in your purchase documentation. Always provide your model number (Cristal) and serial number when seeking support.





