MOTOROLA SOLUTIONS MN005642A01-AV Two Way Radio User Guide

The APXTM Two-Way Radio is a high-performance communication
device designed for professional use. It features advanced
functionalities and durable construction to ensure reliable
communication in various environments.

Intellectual Property and Regulatory Notices

This product includes copyrighted materials and trademarks owned
by Motorola Trademark Holdings, LLC. Refer to the user manual for
detailed intellectual property and regulatory notices.

Open Source Content

The radio may contain Open Source software, and users should
refer to the product installation media for legal notices and
attribution content related to Open Source licenses.

Waste Directive

The product complies with the European Union (EU) and United
Kingdom (UK) Waste of Electrical and Electronic Equipment (WEEE)
Directive for responsible disposal.

Product Usage Instructions

Chapter 2: Radio Care

Proper care and maintenance are essential to ensure the
longevity of your radio. Follow these guidelines:

2.1 Cleaning Your Radio: Regularly clean the
exterior of the radio using a soft, damp cloth. Avoid using harsh
chemicals that may damage the device.
2.2 Radio Service and Repair: In case of
malfunction, contact authorized service centers for repairs. Do not
attempt to repair the radio yourself.

2.3 Battery Recycling and Disposal: Dispose of
used batteries following local regulations. Do not incinerate
batteries.

Chapter 3: Radio Overview

Understand the key features and functions of your radio:

3.1 Programmable Radio Functions: Learn how to
customize settings and functions based on your needs.
3.2 ViQi: Explore the ViQi virtual partner
feature for enhanced usability.

Using ViQi Virtual Partner

Follow the instructions in the user manual to effectively
utilize the ViQi virtual partner feature.

Chapter 4: Getting Started

Basic steps to start using your radio:

4.1 Attaching and Removing the Battery:
- Attaching the Battery: Insert the battery into
  the designated slot until it clicks into place securely.
- Removing the Battery: Press the release button
  to disengage the battery from the radio.

FAQ

Q: How do I charge the radio battery?

A: To charge the radio battery, use the provided charger and
connect it to a power source as instructed in the user manual.
Ensure proper charging to maintain battery health.

Q: Can I use third-party accessories with the radio?

A: It is recommended to use authorized accessories compatible
with the radio to ensure optimal performance and safety.
Third-party accessories may not meet quality standards.

Q: How can I reset the radio if it malfunctions?

A: Refer to the user manual for specific instructions on
resetting the radio. If issues persist, contact authorized service
centers for further assistance.

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APXTM Two-Way Radio
APX NEXTTM/APX NEXT XE User Guide

DECEMBER 2023
© 2023 Motorola Solutions, Inc. All Rights Reserved.

*MN005642A01*
MN005642A01-AV

MN005642A01-AV Intellectual Property and Regulatory Notices
Intellectual Property and Regulatory Notices
Copyrights
The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola Solutions. No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.
License Rights
The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Open Source Content
This product may contain Open Source software used under license. Refer to the product installation media for full Open Source Legal Notices and Attribution content.
European Union (EU) and United Kingdom (UK) Waste of Electrical and Electronic Equipment (WEEE) Directive
The European Union’s WEEE directive and the UK’s WEEE regulation require that products sold into EU countries and the UK must have the crossed-out wheelie bin label on the product (or the package in some cases). As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end users in EU and UK countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information. © 2023 Motorola Solutions, Inc. All Rights Reserved
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MN005642A01-AV Contents
Contents
Intellectual Property and Regulatory Notices…………………………………………………………. 2 List of Figures…………………………………………………………………………………………………….. 10 List of Tables………………………………………………………………………………………………………. 11 Chapter1:Read Me First……………………………………………………………………………………… 12
1.1 Notations Used in This Manual………………………………………………………………………………………….. 12 1.2 Software Version………………………………………………………………………………………………………………12 1.3 What Your Dealer or System Administrator Can Tell You………………………………………………………. 13
Chapter2:Radio Care…………………………………………………………………………………………..14
2.1 Cleaning Your Radio………………………………………………………………………………………………………… 15 2.2 Radio Service and Repair…………………………………………………………………………………………………. 15 2.3 Battery Recycling and Disposal…………………………………………………………………………………………. 15
Chapter3:Radio Overview……………………………………………………………………………………16
3.1 Programmable Radio Functions………………………………………………………………………………………… 18 3.2 ViQi……………………………………………………………………………………………………………………………….. 20
3.2.1 Using ViQi Virtual Partner…………………………………………………………………………………….. 24
Chapter4:Getting Started…………………………………………………………………………………….25
4.1 Attaching and Removing the Battery………………………………………………………………………………….. 25 Attaching the Battery…………………………………………………………………………………………………….25 Removing the Battery……………………………………………………………………………………………………25
4.2 Inserting or Removing the SIM Card……………………………………………………………………………………26 4.3 Attaching and Removing the Antenna………………………………………………………………………………… 26
Attaching the Antenna…………………………………………………………………………………………………..26 Removing the Antenna………………………………………………………………………………………………….27 4.4 Attaching and Removing the Accessory Connector Cover…………………………………………………….. 28 Attaching the Accessory Connector Cover……………………………………………………………………… 28 Removing the Accessory Connector Cover…………………………………………………………………….. 28 4.5 Using the Carry Holder…………………………………………………………………………………………………….. 29 4.6 Charging the Radio………………………………………………………………………………………………………….. 29 4.7 Turning the Radio On or Off……………………………………………………………………………………………….30 Turning the Radio On…………………………………………………………………………………………………… 30 Turning the Radio Off…………………………………………………………………………………………………… 30 4.8 Adjusting the Volume of the Radio………………………………………………………………………………………31 4.9 Adjusting the Display Brightness……………………………………………………………………………………….. 31 4.10 Turning On Night Mode……………………………………………………………………………………………………31 4.11 Setting the Clock……………………………………………………………………………………………………………. 32
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MN005642A01-AV Contents
4.12 Setting the Front Display Timer…………………………………………………………………………………………32 4.13 Keyboard Overview…………………………………………………………………………………………………………33
Chapter5:Home Screen……………………………………………………………………………………….34
5.1 Identity and Status Widget………………………………………………………………………………………………… 35 5.1.1 Managing Operational Status…………………………………………………………………………………35 5.1.2 User Login Feature……………………………………………………………………………………………… 36 5.1.2.1 Logging In to Automatic Registration Service……………………………………………… 36 5.1.2.2 Logging Out of Automatic Registration Service…………………………………………….36 5.1.3 Entering the Soft ID………………………………………………………………………………………………37 5.1.4 CommandCentral Authentication Login………………………………………………………………….. 37 5.1.4.1 Logging In to CommandCentral………………………………………………………………… 37 5.1.4.2 Logging Off CommandCentral……………………………………………………………………38 5.1.5 Updating Unit ID…………………………………………………………………………………………………..38 5.1.6 Updating On/Off Duty Status………………………………………………………………………………….39
5.2 Status Indicators……………………………………………………………………………………………………………… 39 5.2.1 Battery Charge Status…………………………………………………………………………………………..39 5.2.2 Radio Icons………………………………………………………………………………………………………… 40 5.2.3 LED Indications…………………………………………………………………………………………………… 42 5.2.4 Transmit and Receive Indicator………………………………………………………………………………43
Chapter6:Responding to Notifications…………………………………………………………………44 Chapter7:General Radio Operation…………………………………………………………………….. 45
7.1 Scan Lists………………………………………………………………………………………………………………………. 45 7.1.1 Intelligent Priority Scan………………………………………………………………………………………… 45 7.1.2 Managing the Scan List…………………………………………………………………………………………45
7.2 Scan……………………………………………………………………………………………………………………………….45 7.2.1 Toggling the Scan Feature On and Off…………………………………………………………………….46 7.2.2 Making a Dynamic Priority Change (Conventional Scan Only)……………………………………46 7.2.3 Deleting Nuisance Channels………………………………………………………………………………….46 7.2.4 Restoring a Nuisance Channel……………………………………………………………………………… 46
7.3 Selecting Zones………………………………………………………………………………………………………………. 47 7.4 Selecting Zones from Zone Banks………………………………………………………………………………………47 7.5 Selecting Channels………………………………………………………………………………………………………….. 48
7.5.1 Channel Error Messages……………………………………………………………………………………… 48 7.6 Managing Mode Select Menus………………………………………………………………………………………….. 48 7.7 Toggling the Controls and Buttons Tones On and Off…………………………………………………………….49 7.8 Control Lock…………………………………………………………………………………………………………………….49
7.8.1 Locking the Controls……………………………………………………………………………………………. 49
Chapter8:General Radio Information………………………………………………………………….. 50
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MN005642A01-AV Contents
8.1 Accessing the Radio Information……………………………………………………………………………………….. 50 8.2 Viewing the Control Assignments………………………………………………………………………………………. 50 8.3 Checking Device Status…………………………………………………………………………………………………….51
Chapter9:Selecting a Radio Profile…………………………………………………………………….. 52 Chapter10:Toggling the Transmit Power Level between High and Low………………… 53 Chapter11:Types of Radio Calls…………………………………………………………………………..54
11.1 Making Calls on the Radio………………………………………………………………………………………………. 55 11.2 Receiving Calls on the Radio…………………………………………………………………………………………… 56 11.3 Making Priority Dispatch Calls…………………………………………………………………………………………..56
Chapter12:Emergency Operation……………………………………………………………………….. 58
12.1 Special Considerations for Emergency Operation………………………………………………………………. 58 12.2 Emergency Keep-Alive…………………………………………………………………………………………………… 59 12.3 Sending Emergency Alarms……………………………………………………………………………………………. 59 12.4 Making Emergency Calls (Trunking Only)…………………………………………………………………………..59 12.5 Sending Emergency Alarms with Emergency Calls……………………………………………………………..60 12.6 Exiting Emergency Operation………………………………………………………………………………………….. 61 12.7 Exiting Emergency as Supervisor (Trunking Only)……………………………………………………………… 61 12.8 Exit Emergency Via Console (Trunking Only)……………………………………………………………………..61 12.9 Remote Emergency……………………………………………………………………………………………………….. 62
12.9.1 Sending Remote Emergency from Contacts…………………………………………………………..62 12.9.2 Sending Remote Emergency from the Dialer………………………………………………………….62 12.9.3 Sending Remote Emergency from Menu Feature Launcher……………………………………..63 12.9.4 Receiving Remote Emergency……………………………………………………………………………..63 12.9.5 Filtering Remote Emergency Contacts…………………………………………………………………. 64 12.10 Emergency Beacon……………………………………………………………………………………………………….65 12.10.1 Sending Emergency Beacons…………………………………………………………………………….65 12.10.2 Receiving Emergency Beacons…………………………………………………………………………. 65 12.10.3 Viewing Received Emergency Beacon……………………………………………………………….. 65
Chapter13:Fireground…………………………………………………………………………………………66
13.1 Entering Fireground Zone Channel (Conventional)…………………………………………………………….. 66 13.2 Responding to Evacuation Indicator…………………………………………………………………………………. 67 13.3 Sending Evacuation Tone……………………………………………………………………………………………….. 67
Chapter14:Tactical Public Safety (Conventional Only)………………………………………….68
14.1 Using TPS Normal Transmission……………………………………………………………………………………… 68 14.2 Using TPS Emergency Transmission……………………………………………………………………………….. 68
Chapter15:Man Down (Fall Alert) ………………………………………………………………………..69
15.1 Radio Alerts When Fall Alert is Triggered………………………………………………………………………….. 69 15.2 Testing Fall Alert……………………………………………………………………………………………………………. 69
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MN005642A01-AV Contents
15.3 Exiting Fall Alert…………………………………………………………………………………………………………….. 70 15.4 Reinitiating Fall Alert………………………………………………………………………………………………………. 70
Chapter16:Secure Operations……………………………………………………………………………..71
16.1 Toggling Between Secure and Clear Transmission…………………………………………………………….. 71 16.2 Selecting Encryption Keys (Conventional Only)…………………………………………………………………. 71 16.3 Changing Encryption Keysets…………………………………………………………………………………………..71 16.4 Infinite UKEK Retention………………………………………………………………………………………………….. 72 16.5 Requesting Rekey…………………………………………………………………………………………………………..72
Chapter17:SmartProgramming…………………………………………………………………………… 73
17.1 APX NEXT Programming Using USB for CPS…………………………………………………………………… 73 17.2 Firmware Update Notification Actions………………………………………………………………………………..74
Chapter18:Over-The-Air Programming (POP 25)…………………………………………………. 76
18.1 Responding to Codeplug Update Notification…………………………………………………………………….. 76
Chapter19:Connectivity……………………………………………………………………………………… 77
19.1 LTE……………………………………………………………………………………………………………………………….77 19.1.1 Editing APN Configuration………………………………………………………………………………….. 77
19.2 SmartConnect……………………………………………………………………………………………………………….. 77 19.3 Wi-Fi……………………………………………………………………………………………………………………………..78 19.4 Bluetooth® Wireless Technology ………………………………………………………………………………………78
19.4.1 Toggling Bluetooth On and Off ……………………………………………………………………………. 78 19.4.2 Searching and Pairing the Bluetooth Device…………………………………………………………..78 19.4.3 Toggling Bluetooth Audio On and Off…………………………………………………………………….79 19.4.4 Viewing and Clearing the Bluetooth Enabled Device Information………………………………79 19.5 P25 Digital Vehicular Repeater System…………………………………………………………………………….. 79 19.6 Sideloading Files on APX NEXT Using USB Cable……………………………………………………………..80
Chapter20:Location…………………………………………………………………………………………….81
20.1 Toggling Location On and Off……………………………………………………………………………………………81 20.2 Viewing My Location………………………………………………………………………………………………………. 81 20.3 Waypoints…………………………………………………………………………………………………………………….. 82
20.3.1 Creating Waypoints……………………………………………………………………………………………. 82 20.3.2 Editing Waypoints……………………………………………………………………………………………….82 20.3.3 Managing Waypoints…………………………………………………………………………………………..83 20.4 SmartMapping………………………………………………………………………………………………………………..83 20.4.1 Viewing Units/Devices…………………………………………………………………………………………84 20.4.2 Creating Waypoints in Map View…………………………………………………………………………. 85 20.4.3 Editing Waypoints in Map View……………………………………………………………………………. 85 20.4.4 Managing Options in Map View…………………………………………………………………………….86 20.4.5 Managing Options in List View……………………………………………………………………………..87
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MN005642A01-AV Contents
Chapter21:Contacts…………………………………………………………………………………………… 88
21.1 Contacts Tab…………………………………………………………………………………………………………………. 88 21.2 Call List Tab………………………………………………………………………………………………………………….. 88 21.3 Dialer…………………………………………………………………………………………………………………………….89 21.4 Searching Contacts…………………………………………………………………………………………………………89 21.5 Creating New Contacts…………………………………………………………………………………………………… 89 21.6 Viewing Contact Details………………………………………………………………………………………………….. 90 21.7 Managing Contacts………………………………………………………………………………………………………… 90 21.8 Making Calls from the Contacts Screen……………………………………………………………………………..91 21.9 Changing Call Types in Contacts………………………………………………………………………………………91
Chapter22:Recent Calls……………………………………………………………………………………… 92
22.1 Viewing Recent Calls……………………………………………………………………………………………………… 92 22.2 Deleting Calls…………………………………………………………………………………………………………………92 22.3 Instant Recall………………………………………………………………………………………………………………… 93
22.3.1 Playing Received Calls………………………………………………………………………………………. 93 22.3.2 Saving Received Calls……………………………………………………………………………………….. 93
Chapter23:In-Call User Alert………………………………………………………………………………. 94
23.1 Toggling the In-Call User Alert On and Off………………………………………………………………………….94
Chapter24:Quik Call II………………………………………………………………………………………… 95
24.1 Initiating Quick Call II Transmission………………………………………………………………………………….. 95
Chapter25:Messages…………………………………………………………………………………………. 96
25.1 Composing and Sending Text Messages……………………………………………………………………………96 25.2 Viewing Messages…………………………………………………………………………………………………………. 96 25.3 Deleting Selected Messages…………………………………………………………………………………………… 97 25.4 Deleting Conversations……………………………………………………………………………………………………97
Chapter26:SmartMessaging………………………………………………………………………………..98
26.1 Composing and Sending Text Messages……………………………………………………………………………98 26.2 Adding Quick Text Messages……………………………………………………………………………………………99 26.3 Editing Quick Text Messages……………………………………………………………………………………………99 26.4 Deleting Quick Text Messages………………………………………………………………………………………….99 26.5 Sending Quick Text Messages………………………………………………………………………………………….99 26.6 Viewing Multimedia Attachments……………………………………………………………………………………. 100 26.7 Forwarding Multimedia Attachments………………………………………………………………………………..101 26.8 Managing Messages……………………………………………………………………………………………………..101 26.9 Deleting Selected Messages…………………………………………………………………………………………. 102 26.10 Deleting Conversations………………………………………………………………………………………………..102 26.11 Sending Group Messages…………………………………………………………………………………………….102 26.12 Viewing Message History……………………………………………………………………………………………..103
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MN005642A01-AV Contents
26.13 Searching Message History…………………………………………………………………………………………. 103 26.14 User Presence…………………………………………………………………………………………………………… 103
Chapter27:Voice Announcement ……………………………………………………………………… 104 Chapter28:Radio Inhibit…………………………………………………………………………………….105 Chapter29:Conventional Squelch Operation………………………………………………………106 Chapter30:Using the PL Defeat Feature……………………………………………………………..107 Chapter31:Digital PTT ID Support ……………………………………………………………………. 108 Chapter32:Smart PTT (Conventional Only)……………………………………………………….. 109 Chapter33:Toggling between Repeater and Direct Operation…………………………….. 110 Chapter34:Android Team Awareness Kit (ATAK)……………………………………………….. 111
34.1 Launching ATAK for the First Time………………………………………………………………………………….. 111 34.2 Basic ATAK Configuration……………………………………………………………………………………………….111 34.3 Enabling Sideloaded Maps……………………………………………………………………………………………..111 34.4 ATAK with Data-Over-LMR……………………………………………………………………………………………..112
34.4.1 Turning LMR Mode On or Off…………………………………………………………………………….. 112
Chapter35:Trunking System Controls ………………………………………………………………. 113
35.1 Operating in Failsoft System………………………………………………………………………………………….. 113 35.2 Imbalanced Coverage…………………………………………………………………………………………………… 113 35.3 Out-of-Range Radio……………………………………………………………………………………………………… 113 35.4 Site Trunking Feature…………………………………………………………………………………………………….113 35.5 Site Search…………………………………………………………………………………………………………………..114
Chapter36:Dynamic Regrouping (Trunking Only) ……………………………………………… 115
36.1 Classification of Regrouped Radios………………………………………………………………………………… 115 36.2 Requesting a Reprogram………………………………………………………………………………………………. 115
Chapter37:Dynamic Zone Programming…………………………………………………………….116
37.1 Selecting Channels in the Dynamic Zone………………………………………………………………………… 116 37.2 Managing Channels in the Dynamic Zone……………………………………………………………………….. 116
Chapter38:Multiple Private Line…………………………………………………………………………118
38.1 Selecting Multiple Private Line……………………………………………………………………………………….. 118
Chapter39:Zone-to-Zone Cloning……………………………………………………………………… 119
39.1 Cloning Zones……………………………………………………………………………………………………………… 119
Chapter40:Front Panel Programming……………………………………………………………….. 120
40.1 Initiating the FPP Feature……………………………………………………………………………………………… 120 40.2 Changing PIN (Optional)………………………………………………………………………………………………..120 40.3 Editing FPP Mode Parameters………………………………………………………………………………………. 121
Chapter41:Accessories……………………………………………………………………………………. 122 Legal and Compliance Statements…………………………………………………………………….. 123
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MN005642A01-AV Contents
Disclaimer………………………………………………………………………………………………………………………….. 123 Declaration of Conformity…………………………………………………………………………………………………….. 123 Important Safety Information………………………………………………………………………………………………….124 Notice to Users (FCC and Innovation, Science, and Economic Development Canada (ISED)) ………124
FCC Licensing Information…………………………………………………………………………………………..125 Applying for Canadian License……………………………………………………………………………………………… 125
Maritime Radio Use in the VHF Frequency Range………………………………………………. 126
Special Channel Assignments………………………………………………………………………………………………. 126 Emergency Channel……………………………………………………………………………………………………126 Non-Commercial Call Channel……………………………………………………………………………………..126
Operating Frequency Requirements……………………………………………………………………………………….126 Declaration of Compliance for the Use of Distress and Safety Frequencies………………………………… 129 Technical Parameters for Interfacing External Data Sources…………………………………………………….. 129
Limited Warranty………………………………………………………………………………………………..130
MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS……………………………………………………..130 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:………………………………………………….130 II. GENERAL PROVISIONS:………………………………………………………………………………………………… 131 III. STATE LAW RIGHTS:………………………………………………………………………………………………………131 IV. HOW TO GET WARRANTY SERVICE:………………………………………………………………………………131 V. WHAT THIS WARRANTY DOES NOT COVER:………………………………………………………………….. 131 VI. PATENT AND SOFTWARE PROVISIONS:…………………………………………………………………………132 VII. GOVERNING LAW:……………………………………………………………………………………………………….. 132 VIII. For Australia Only………………………………………………………………………………………………………….133
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MN005642A01-AV List of Figures
List of Figures
Figure 1: APX NEXT Overview………………………………………………………………………………………………………….16 Figure 2: APX NEXT XE Overview……………………………………………………………………………………………………. 17 Figure 3: Firmware Update Notification……………………………………………………………………………………………… 74
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MN005642A01-AV List of Tables
List of Tables
Table 1: Front View Description………………………………………………………………………………………………………… 17 Table 2: Rear View Description………………………………………………………………………………………………………….17 Table 3: Top View Description……………………………………………………………………………………………………………18 Table 4: Assignable Radio Functions………………………………………………………………………………………………….18 Table 5: ViQi Voice Control Commands………………………………………………………………………………………………21 Table 6: ViQi Virtual Partner Queries…………………………………………………………………………………………………. 23 Table 7: LED Indications………………………………………………………………………………………………………………….. 42 Table 8: Emergency Operation Scenarios………………………………………………………………………………………….. 58 Table 9: SmartMapping Icons…………………………………………………………………………………………………………… 84 Table 10: User Status Icons…………………………………………………………………………………………………………….103 Table 11: Configuration Options………………………………………………………………………………………………………. 111 Table 12: MPL Selection Mode……………………………………………………………………………………………………….. 118 Table 13: VHF Marine Channel List…………………………………………………………………………………………………. 127
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MN005642A01-AV Chapter 1: Read Me First

Chapter 1

Read Me First
This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. If you attempt to use features which are mutually exclusive, one or more of the following occurs: The feature control or icon is grayed out. A negative tone sounds. The radio displays Feature not allowed.
1.1
Notations Used in This Manual
Throughout the text in this publication, you will notice the use of Warning, Caution, and Notice. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.
WARNING: An operational procedure, practice, or condition and so on, which may result in injury or death if not carefully observed. CAUTION: An operational procedure, practice, or condition and so on, which may result in damage to the equipment if not carefully observed. NOTE: An operational procedure, practice, or condition and so on, which is essential to emphasize.
You will also notice the icons used to indicate the methods available for you to carry out a function or enable a feature.

Icon

Description Execute the function using the Top Controls of the radio.

Execute the function using the touch screen of the radio.

1.2
Software Version
All the features described in the following sections are supported by the software version R04.80.00 or later.
Contact your system administrator for more details of all the supported features.

MN005642A01-AV Chapter 1: Read Me First
1.3
What Your Dealer or System Administrator Can Tell You
If the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your system administrator for the correct radio settings.
NOTE: To ensure radio longevity, front display, LTE, Wi-Fi, Bluetooth, and GPS are not available when radio internal temperature is below -20 ºC. The top display indicates Cold Temp Mode in this temperature. On the other hand, LMR radio communication is not available when the temperature reaches -30 ºC. You can consult your dealer or system administrator about the following: Is your radio programmed with any preset conventional channels? Which buttons have been programmed to access other features? What optional accessories may suit your needs? NOTE: Specifications may vary for different radio models. For more information, contact your system administrator.
13

MN005642A01-AV Chapter 2: Radio Care
Chapter 2
Radio Care
Proper radio usage and care ensure efficient operation and long-life of the product. CAUTION: Use the radio according to the following recommendations and warnings.
Your radio casing has a vent port for pressure equalization in the radio. Never poke this vent with objects such as needles, tweezers, or screwdrivers.
Never obstruct or cover the vent port, even with a label. Ensure that no oily substances come in contact with the vent port. Your radio is designed to be submerged to a maximum depth of six feet and maximum time of two hours.
Exceeding either maximum limit can result in damage to the radio. Elastomer seals used in portable radios age with time and environmental exposure. To ensure the
waterseal integrity of the radio, Motorola Solutions recommends that radios be checked annually as a preventive measure. The disassembly, test, and reassembly procedures along with necessary test equipment are available in the Service Manual. If the radio battery contacts are exposed to water without the battery attached, dry and clean the radio battery contacts before attaching a battery to the radio. Turn the radio over with the battery contact facing down and shake the radio so any trapped water can escape. A short circuit of the contacts could occur if they are not dried properly. If the radio has been submerged in water, shake the radio to remove any water that is trapped inside the speaker grille and microphone port. Otherwise, the water decreases the audio quality of the radio. If an accessory is not attached to the radio, ensure that the accessory connector cover is attached to the radio side accessory connector. If the radio is submerged or exposed to a high force water spray, such as from a hose, remove the accessory or accessory connector cover immediately and ensure that no water is forced into the accessory connector or radio interface. Rinse and dry the area and reattach the accessory or accessory connector cover if leakage occurs. If the radio is exposed to a corrosive environment, such as salt water or corrosive gases or liquids, rinse, and clean the radio immediately to prevent damage to radio materials, especially plated surfaces. Remove the battery and the antenna before cleaning. Do not disassemble the radio as you could damage radio seals and result in leak paths into the radio. Any radio maintenance should be performed only by a qualified radio technician. Only Underwriter Laboratory (UL) approved service centers can open and service UL certified radios. Opening or repairing at unauthorized locations invalidates hazardous location rating of the radio. Do not pound, drop, or throw the radio unnecessarily. Turn off the radio when charging the radio using a wall-mounted charger. Otherwise, the Fall Alert and Emergency may be accidentally triggered. When cleaning the radio, do not use a high-pressure jet spray as this can exceed the depth pressure and cause water to leak into the radio.
14

MN005642A01-AV Chapter 2: Radio Care
2.1
Cleaning Your Radio
CAUTION: Do not use solvents or disinfectants to clean your radio as these chemicals may permanently damage the radio housing, seals, and adhesives. To clean the external surfaces of your radio, perform the following: Procedure: 1. Combine one teaspoon of mild dishwashing detergent to one gallon of water (0.5% solution). 2. Apply the solution sparingly with a stiff, non-metallic, shortbristled brush, making sure that excess
detergent does not get entrapped near the connectors, controls, or crevices. 3. Rinse and then dry the radio thoroughly with a soft, lint-free cloth. 4. Clean battery contacts with a lint-free cloth to remove dirt or grease.
2.2
Radio Service and Repair
Proper repair and maintenance procedures ensure efficient operation and long-life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola Solutions to support maintenance services. Through its maintenance and installation program, Motorola Solutions makes the finest service available to those desiring reliable continuous communications on a contract basis. For a contract service agreement, contact your nearest Motorola Solutions service or sales representative, or an authorized Motorola Solutions dealer.
2.3
Battery Recycling and Disposal
In the U.S. and Canada, Motorola Solutions participates in the nationwide Call2Recycle program for battery collection and recycling. Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, go to http://www.call2recycle.org/ or call 1-800-8BATTERY. This website and telephone number also provide other useful information concerning recycling options for consumers, businesses, and governmental agencies.
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MN005642A01-AV Chapter 3: Radio Overview
Chapter 3
Radio Overview
This section describes the buttons and functions available on the radio. Figure 1: APX NEXT Overview
16

Figure 2: APX NEXT XE Overview

MN005642A01-AV Chapter 3: Radio Overview

Table 1: Front View Description

No.

Description

High Dynamic Range (HDR) Mic 1

Purple (Side Top) Programmable Button

Push-to-Talk (PTT) Button

Touch Screen

Middle Side (1-Dot) Programmable Feature Button

Lower Side (2-Dot) Programmable Feature Button

Display Sleep/Wake (Short Press)

Home Button (Long Press)

Battery Latch

Table 2: Rear View Description

No.

Description

RF Antenna

Concentric Programmable Switch (2-position)

Channel Selector (16-position)

On/Off and Volume Control Knob

High Dynamic Range (HDR) Mic 2

MN005642A01-AV Chapter 3: Radio Overview

No.

Description

Speaker Grille (3-Dot) Programmable Feature Button

Speaker

NFC Antenna

Battery

Charging Contacts

Accessory Connector

Table 3: Top View Description

No.

Description

Status LED

ABC Programmable Switch (3-position)

Top Display

Top (Orange) Button

3.1
Programmable Radio Functions
Your system administrator can program the programmable buttons or switches as shortcuts to radio functions depending on the duration of a button press. Contact your system administrator to learn more about the radio functions assigned to the programmable buttons and switches of your radio.

Table 4: Assignable Radio Functions

Function Audio Playback

Description
To play the last saved call audio followed by other saved audio in the sequence from oldest to newest.

To save the received call audio into your radio, press and hold the button.
NOTE: These programmable buttons do not function if the radio is in the Recents menu.

Bluetooth On/Off
Bluetooth Configuration Bluetooth Audio Reroute Bluetooth Headset PTT Call Response Channel Up/Down Chanel Select

To turn on or off the Bluetooth, press the button.
To clear all the Bluetooth devices information, press and hold the button.
Allows you to access the Bluetooth menu. Allows you to toggle the audio route between the radio speaker or the Remote Speaker Microphone and the Bluetooth headset.
Keys up the Bluetooth Headset microphone.
Allows you to answer a private call.
Allows you to scroll up or down to other channels within the current Zone.
Allows you to select a channel from the switch.

MN005642A01-AV Chapter 3: Radio Overview

Function Channel Search Contacts Dynamic Priority (Conventional Only) Emergency Fall Alert Clear In-Call User Alert
Light/Flip
Location
Mode Select (MS01 MS13)
Monitor (Conventional Only) Multiple Private Line (Conventional Only) Nuisance Delete Private Call (Trunking Only) Priority Dispatch Radio Profiles Record Playback Rekey Request Remote Monitor Repeater Access Button (RAB) (Conventional Only) Reprogram Request (Trunking Only)

Description
Allows you to search for a channel.
Allows you to access the Contacts menu.
Allows any channel in a Scan List (except for a Priority-One channel) to temporarily replace the Priority-Two channel.
Allows you to send or cancel Emergency Alarm to the dispatcher.
Allows you to clear the Fall Alert mode alarm and exit Fall Alert feature.
Allows the radio to remain muted to affiliated talkgroup calls while operating on the current Trunking Personality or conventional channel.
To turn on the display backlight on and off, press the button.
To flip the screen orientation of the top display, press and hold the button.
Displays the current location (latitude, longitude, time, and date), and also the distance and bearing to another location, or toggles GPS/Location between on and off.Toggles the GPS/Location capabilities on and off.
To change to the preset Mode Select zone and channel, press the button.
When the Preconfigurable Preset Zone and Channel field is enabled, to save the current zone and channel to one of the Mode Select menus, press and hold the preferred Mode Select menu.
Monitors a selected channel for all radio traffic until the function is disabled.
Allows you to access the Multiple Private Line lists.
Temporarily removes an unwanted channel from scan list, except for priority channels and the designated transmit channel.
Allows you to dial the programmed ID (number) and initiate the Private Call.
Allows you to call the dispatcher on a different talkgroup.
Allows you to access a set of programmed visual and audio settings of the radio.
Allows you to saves and playback recorded calls.
Notifies the dispatcher that a new encryption key is needed.
Enables the system administrator to remotely command a targeted radio.
Allows you to manually send a repeater access codeword.
Notifies the dispatcher that a new dynamic regrouping assignment is needed.

MN005642A01-AV Chapter 3: Radio Overview

Function Request-To-Talk (Conventional Only) Scan
Secure Transmission Select
Site Display/Search (Trunking Only)
Site Lock/Unlock (Trunking Only) Status (Trunking Only) Status Call Talkaround/Direct (Conventional Only)
Text Messaging Service (TMS) TMS Quick Text Unprogrammed User Voice Announcement Voice Mute Volume Set Tone Zone Bank Up Zone Bank Down Zone Select

Description
Notifies the dispatcher that you want to send a voice call.
To turn on or off the scan function, press the button.
To enable Scan List Programming and selects the scan list for editing, press and hold the button.
NOTE: If this function is programmed to a radio switch, you cannot change the scan mode on the Radio Quick Settings menu.
Toggles the Secure Transmission on and off when the Secure/Clear Strapping field is set to Select for the current channel.
To display the current site ID and Received Signal Strength Indicator (RSSI) value.
To perform site search for Automatic Multiple Site Select (AMSS) or SmartZone operation, press and hold the button.
Allows your radio to lock onto a specific site.
Sends data calls to the dispatcher about a predefined status.
Sends data calls to the dispatcher about a predefined status.
Toggles between using a repeater or communicating directly with another radio.
NOTE: If this function is programmed to a radio switch, you cannot change the talkaround/direct mode on the Radio Quick Settings menu.
Allows you to access the Text Messaging Service (TMS) menu.
Selects a predefined message.
Select this feature for a radio button that is not in use.
Allows you to log on to the server with a personally identifiable user name.
Audibly indicates the current feature mode, zone, or channel that you are assigned to.
Allows you to mute the voice transmission of the current zone and channel.
Sets the volume set tone.
Scrolls through the zone banks in ascending order.
Scrolls through the zone banks in descending order.
Allows you to select a zone from the switch.

3.2
ViQi
ViQi is a virtual assistant that helps you manage your radio and perform information lookups using voice commands. This feature is purpose-built for public safety and is active when you press the assigned ViQi button on the radio or an associated Remote Speaker Microphone (RSM).

MN005642A01-AV Chapter 3: Radio Overview

ViQi Voice Control
ViQi Voice Control allows you to operate the radio with your voice, for example, to change zones, channels, or volume.
NOTE: Voice Control follows the language that you set in the device. If you changed the device language in RadioCentral or Customer Programming Software (CPS), your device automatically downloads the new language files for this feature through LTE or Wi-Fi. This feature is disabled until the languages files are downloaded successfully. Therefore, retry if your download fails.

Table 5: ViQi Voice Control Commands
The following table shows the functions supported by the ViQi Voice Control feature and their respective commands.

Feature Zone and Channel

Examples To identify your current zone and channel, say: “What is my zone and channel” “Current zone and channel” “Zone and channel”

To change to a new zone and channel, say: “Zone <zone name>, channel <channel name>” “Change zone to <zone name>, channel to <channel name>” “Switch zone to <zone name>, channel to <channel name>”

Zone

To identify your current zone, say: “What is my zone” “Current zone” “Zone”

To change to a new zone, say: “Zone <zone name>” “Change zone to <zone name>” “Switch zone to <zone name>”

Channel

To identify your current channel, say: “What is my channel” “Current channel” “Channel”

To change to a new channel, say: “Channel <channel name>” “Change channel to <channel name>” “Switch channel to <channel name>”

Home Channel

To change to your home channel, say: “Home channel”

MN005642A01-AV Chapter 3: Radio Overview

Feature Volume
Cancel Last Command Profile Scan Battery Time
Initiate ViQi Virtual Partner

Examples
“Change to home channel” “Switch to home channel”
To identify the volume level of your radio, say: “What is my volume” “Current volume” “Volume”
To change the volume level of your radio, say “Volume <volume level>”. The available commands and their respective volume levels are as follows: “<low> 10%” “<medium> 50%” “<high> 100%” “<1> to <10> 10% to 100%”
To cancel your previous command, say “Cancel”. NOTE: Cancel command works within a five-second window after the last command.
To change to a new profile, say: “<profile name> profile” “Change to <profile name>” “Switch to <profile name> profile”
To start or stop scanning, say: “Start Scan” “Stop scan” “Start scanning” “Stop scanning”
To identify your battery level, say: “What is my battery level” “Battery level” “Battery”
To identify current time, say: “What is the time” “What time is it” “Current time” “Time check” “Time”
“Hey ViQi”

MN005642A01-AV Chapter 3: Radio Overview

Feature

Examples
“Look up information”
NOTE: These commands are used to initiate Virtual Partner when both Voice Control and Virtual Partner are programmed on the same ViQi button.

ViQi Virtual Partner
ViQi Virtual Partner helps you to look up information such as license plate, driver’s license, and Vehicle ID Number (VIN), and they respond with a result to your query.

Table 6: ViQi Virtual Partner Queries
The following table shows the queries supported by the ViQi Virtual Partner feature and their respective commands. Use the following commands followed by the supported query instructions to initiate ViQi Virtual Partner:
“Look up…”
“Check…”
“Run a…”

Query License plate

Examples “Run a <state> license plate <alphanumeric string>” “Check a <state> license plate” “Look up <state> license plate <alphanumeric string>”

Driver’s license

“Run a <state> driver’s license <alphanumeric string>” “Check the state of <state> driver’s license <alphanumeric string>” “Look up <state> driver’s license <alphanumeric string>”

Vehicle Identification Number

“Check Vehicle Identification Number <alphanumeric string>”
“VIN check <alphanumeric string>”
“Run a VIN” NOTE: You can use variations such as <vehicle identification number>, <VIN>, and <vehicle number>.

Own Location

“Where am I?” “Can I get my exact location?” “Am I still at the <location>?”
NOTE: ViQi will ask for more information to complete the query.

Target Location

“Where is <unit name>?” “Tell me where <unit name> is.”
NOTE: ViQi will ask for more information to complete the query.

MN005642A01-AV Chapter 3: Radio Overview You are also able to receive and listen to LMR and Virtual Partner over broadband audio simultaneously. These audio mixing is configurable and must be programmed by a qualified radio technician. Check with your dealer or system administrator for more information.
3.2.1
Using ViQi Virtual Partner
Perform the following procedure to activate ViQi for the Voice Control or Virtual Partner features. Prerequisites: See ViQi on page 20 for the queries supported by this feature. To perform the queries, you are required to log in to CommandCentral. See Logging In to
CommandCentral (Subsequent Login). Procedure:
1. Press and hold the assigned ViQi button. 2. After you hear a tone, speak your request into the microphone. 3. Release the assigned programmable button and wait for ViQi to respond. 4. Throughout your session, repeat steps step 1 through step 3 when responding to ViQi. Depending on
your query, you can also say the following requests: To display a list of preferred voice commands in any supported languages, say “What can I say ?” To play the available results, say “Play results”. To request for more details, say “More details”. To complete the Virtual Partner session, say “Complete”.
24

MN005642A01-AV Chapter 4: Getting Started
Chapter 4
Getting Started
This section provides instructions to prepare your radio for use. 4.1
Attaching and Removing the Battery
The radio notifies you if it detects a non-Motorola Solutions battery when it is powering up, charging, or removed from the charger.
Attaching the Battery
Procedure: To attach the battery, align the battery with the bottom rails on the back of the radio. Slide the battery into the radio frame until the side latches click into place.
Result:
Removing the Battery
Procedure: To remove the battery, perform the following actions: a. Press the latches on both sides. b. Pull the battery away from the radio.
Result:
25

MN005642A01-AV Chapter 4: Getting Started
4.2
Inserting or Removing the SIM Card
Prerequisites: Remove the battery from the radio and hold the radio with the speaker grille facing up. Procedure:
1. Gently pull the tab to slide out the SIM card tray. NOTE: The SIM card tray must not be removed with a hook or prying tool.
2. Perform one of the following actions: Insert the SIM Card in the SIM card tray where the letters “TOP” is facing away from the chassis of the radio. Remove the SIM card from the tray.
3. Push the SIM card tray back into the radio and avoid bending it sideways or up or down. NOTE: If the SIM card tray does not slide freely, check the orientation of the tray and reseat the SIM card.
4.3
Attaching and Removing the Antenna
Attaching the Antenna
Prerequisites: When attaching the antenna, ensure that the radio is turned off. Procedure:
To attach the antenna, perform the following actions: a. Set the antenna in the receptacle.
26

MN005642A01-AV Chapter 4: Getting Started b. Turn the antenna clockwise and tighten the antenna securely to the radio. Result:
Removing the Antenna
Prerequisites: When removing the antenna, ensure that the radio is turned off. Procedure:
To remove the antenna, turn the antenna counterclockwise, then remove it from the receptacle. Result:
27

MN005642A01-AV Chapter 4: Getting Started
4.4
Attaching and Removing the Accessory Connector Cover
To prevent damage to the accessory connector, shield it with the connector cover when not in use.
Attaching the Accessory Connector Cover
Procedure: To attach the Accessory Connector Cover, perform the following actions: a. Insert the hooked end of the cover into the slot above the connector. b. Press the top of the cover down to seat it in the slot. c. Rotate the thumbscrew clockwise to tighten the cover.
Result:
Removing the Accessory Connector Cover
Procedure: To remove the Accessory Connector Cover, perform the following actions: a. Rotate the thumbscrew counterclockwise until it disengages from the radio. b. Rotate outwards and lift the connector cover to disengage it from the radio.
Result:
28

MN005642A01-AV Chapter 4: Getting Started
4.5
Using the Carry Holder
Procedure: 1. To insert the radio into the carry holder, perform the following actions: a. Position the radio within the carry holder with the main speaker facing outward. b. Slide the radio down into the carry holder until it clicks in place. 2. To remove the radio from the carry holder, perform the following actions: a. Place the tip of your fingers on the ledge of the carry holder. b. Push the bottom of the radio until it is released from the carry holder.
4.6
Charging the Radio
Prerequisites: WARNING: To avoid possible explosion: Do not replace the battery in any area labeled Hazardous Atmosphere. Do not discard batteries in a fire.
Procedure: 1. Turn off the radio while charging in a single or multiunit charger. 2. Place the radio in a Motorola Solutions-approved charger.
29

MN005642A01-AV Chapter 4: Getting Started
NOTE: If the radio must remain powered on in the multiunit charger, LMR PTT is not allowed as possible degradation in performance may occur. 4.7
Turning the Radio On or Off
Turning the Radio On
Prerequisites: Ensure that the battery is fully charged before the first use. Procedure:
Rotate the On/Off/Volume Control Knob clockwise until you hear a click.
Turning the Radio Off
Procedure: Rotate the On/Off/Volume Control Knob counterclockwise until you hear a click.
30

MN005642A01-AV Chapter 4: Getting Started

4.8
Adjusting the Volume of the Radio
Procedure: Perform one of the following actions: To increase the volume, rotate the On/Off/Volume Control Knob clockwise. To decrease the volume, rotate the On/Off/Volume Control Knob counterclockwise.
4.9
Adjusting the Display Brightness
Procedure:

1. From the Home screen, tap

Brightness.

2. Perform one of the following actions:

Drag the Brightness Slider to set a custom brightness level.

Tap Auto Brightness to automatically adjust the screen brightness based on the lighting conditions.

4.10
Turning On Night Mode

Procedure:

From the Home screen, tap

Night Mode.

MN005642A01-AV Chapter 4: Getting Started

4.11
Setting the Clock
Procedure:

1. From the Home screen, tap

System Settings.

2. Tap Clock, then perform one of the following actions:

If… To toggle use 24-hour format on and off, To toggle automatic time zone on and off, To manually select time zone,

Then… tap Use 24-hour format. tap Set Automatic.
a. Toggle Set Automatic to off. b. Tap Select Time Zone.

4.12
Setting the Front Display Timer
This setting determines the period before the front display dims and turns off due to inactivity.
Procedure:

1. From the Home screen, tap

System Settings.

2. Tap Display Front Display Timer.

3. Select the required period.

MN005642A01-AV Chapter 4: Getting Started
4.13
Keyboard Overview
Use the keyboard in portrait or landscape orientation to enter alphanumeric text on your radio. The keyboard supports auto-capitalization and word suggestions in the Messaging feature.
1

No.

Description

Predictive text

Backspace

Enter

Tap to insert space.

Double-tap to insert a period.

Tap to input numbers, punctuation, or symbols.

Tap to type in uppercase.

Double-tap for caps lock.

Based on the language settings of your radio, you can also tap and hold a character to input alternate characters.

MN005642A01-AV Chapter 5: Home Screen
Chapter 5
Home Screen

9 7
8

No. Name

Description

Status Bar

Status icons appear in the status bar to provide device status and feature notifications.

Identity and Status

Widget

Displays your email account when you are logged in. When you are logged out, radio alias will be shown on the widget.

Channel Status Icons

Provides information or status specific to the selected channel.

Transmit and Receive Reflects the active call state of the radio.

Indicator

Radio Control Widget

Displays channel errors, trunking statuses, call states, and notifica-

tions.

Allows you to change zone and channel from the Home screen.

MN005642A01-AV Chapter 5: Home Screen

No. Name

Description

Menu Feature Launch- Displays the top two priority features provisioned in the Customer

er Widget

Programming Software (CPS).

Location Widget

Settings Widget

The

More option contains all other programmed menu items.

Displays the current location of your radio.
Allows you to view and manage all location-related features. Depending on the RadioCentral or CPS configuration of your radio, the widget opens the Waypoints or SmartMapping application.

Provides shortcuts to radio settings.

Messages Widget

System Settings contains other settings in the radio.
Allows you to compose a new text message and view all messages in the inbox. Depending on the RadioCentral or CPS configuration of your radio, the widget opens the LMR messages or SmartMessaging application.
NOTE: The number of unread messages are displayed on

the all messages icon

Home Channel Revert Allows you to revert to the Home Channel or Talkgroup.

Radio Quick Settings

Allows you to quickly toggle the radio communication settings. The

settings are channel specific.

Shift Manager Launch- Depending on the radio programming, this shortcut allows you to ac-

cess your Radio Alias, User Login, Soft ID, CommandCentral Login,

or Status list.

5.1
Identity and Status Widget
The Identity and Status Widget displays the identity of the radio with either the Radio Alias, Soft ID, or User Login. This widget also allows you to send the operational status directly from the home screen.
5.1.1
Managing Operational Status
Procedure: 1. From the Home screen, tap the Identity and Status Widget. 2. Select the available status.

MN005642A01-AV Chapter 5: Home Screen
5.1.2
User Login Feature
This feature allows you to take on a friendly username such as Text Messaging Service (TMS). You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message. This feature is only applicable for Land Mobile Radio (LMR) Messaging.
5.1.2.1
Logging In to Automatic Registration Service
Procedure:

1. From the Home screen, tap

Shift Manager Launcher.

2. Tap User Login, then perform one of the following actions:

If… To log in with an existing ID, To log in with a new ID,

Then… Tap the ID. a. Tap Login with new ID.

b. Enter the User Login ID, then tap Done.

3. Enter the authorized PIN, then tap

Done.

If a PIN is not assigned to the ID, skip this step.

The display shows the Progress screen. If the channel does not support Automatic Registration Service login, the display shows the status as Offline.

4. While sign in is in progress, tap Hide. Result: After the login is completed, the Identity and Status Widget shows the login ID.

5.1.2.2
Logging Out of Automatic Registration Service
Procedure:

1. From the Home screen, tap

Shift Manager Launcher.

2. Tap your ID, then tap Yes to confirm the request.

3. Perform one of the following actions:

To clear the private data, tap Yes.

To keep your private data, tap No.

5.1.3
Entering the Soft ID
Soft ID entry is only allowed if it is enabled and User Login is not used.
Procedure:

MN005642A01-AV Chapter 5: Home Screen

1. From the Home screen, tap

Shift Manager Launcher.

2. Tap Soft ID, then enter your Soft ID.

3. Tap

Done to confirm.

NOTE: If you leave the Soft ID empty, the Work Manager Widget displays the Radio Alias ID if it is enabled.

5.1.4
CommandCentral Authentication Login
To log into the CommandCentral for the first time, simply follow the First-Time Login steps as follows.
NOTE: After selecting Remember my username, the First-Time Login steps will be skipped on subsequent logins.
After you have logged in, you can view your agency details (Agency name, Unit ID, Auto logout date and time). You will be notified when you are about to be logged out when you see a logout timer on the widget. The timer is displayed 1 hour before the logout time if the session timeout is set to less than 29 days, or 20 hours before if session timeout is set to more than 29 days.

5.1.4.1
Logging In to CommandCentral
Procedure: 1. From the Home screen, tap Shift Manager Launcher. 2. Login using one of the following options:

Option User Authentication via email and username
Device certificate authentication

Actions
a. Tap CommandCentral Login. b. Enter your Username/ E-mail address and Pass-
word.
a. Tap CommandCentral Login. NOTE: The device automatically logon at power up.

MN005642A01-AV Chapter 5: Home Screen

3. Depending on your login attempt, use one of the following options:

Option First-time login
Subsequent login

Actions
a. Tap Sign On. b. Scroll down and tap the Received passcodes via
email (if two-factor authentication is enabled). c. Enter the passcode and tap Verify to complete the
login (if two-factor authentication is enabled).
a. Tap Sign On, then enter the verification code generated by your device (if two-factor authentication is enabled).

b. Tap

to complete the log in.

NOTE: You can request to resend the code to the connected device. The code is 8 characters
and can be alphanumeric.

5.1.4.2
Logging Off CommandCentral
Procedure: 1. From the Home screen, tap Shift Manager Launcher. 2. To log out of CommandCentral, tap on your username or email address listed under CommandCentral Login.
5.1.5
Updating Unit ID
Prerequisites: Field users must log in before changing Unit ID.
Procedure:

1. From the Home screen, tap

Shift Manager Launcher.

2. Update the Unit ID by using the following options:

Option Updating Unit ID for the first time
Updating Unit ID from Recents list

Actions
a. At the Shift Manager screen, tap on My Unit ID. b. Tap on the required Unit ID and wait until the reques-
ted ID is completely assigned.
a. At the Shift Manager screen, tap on My Unit ID. b. Tap on the Recents. c. Tap on the required Unit ID and wait until the reques-
ted ID is completely assigned.

MN005642A01-AV Chapter 5: Home Screen

5.1.6
Updating On/Off Duty Status
Prerequisites: Field users must log in before changing On/Off duty status.
Procedure: Update the On/Off duty status by using the following options:

Option From the Shift Manager

Actions
a. From the Home screen, tap Launcher.

Shift Manager

From the Home Screen

b. From the Shift Manager screen, tap

on My Sta-

tus to toggle between On or Off duty status.

a. From the Home screen, tap Launcher.

Shift Manager

b. At My Status screen, tap on the Duty Status to toggle between On or Off duty status.

5.2
Status Indicators
This section explains the status indicators of the radio.
5.2.1
Battery Charge Status
Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry.
Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication. Features such as Wi-Fi and LTE are temporarily suspended.
When the Battery Protection Mode is active, you receive a notification. You can dismiss the Battery Protect Mode notification by tapping Close on the dialog box. The top display will switch between zones or channel information and Battery Protect Mode string.
Battery Protection Mode will end when the battery level or the temperature has returned to normal. A notification will appear on the front display indicating that LTE and Wi-Fi services have been restored. You can press Close to dismiss the notification or the dialog box will close itself after three minutes. The top display notification will also disappear.

MN005642A01-AV Chapter 5: Home Screen

5.2.2
Radio Icons

These icons appear at the status bar to provide device-specific information or status.

Icon
(Front display) (Top display)

Name Battery

Description
Indicates the remaining battery level of the radio. The icon blinks when the battery level drops to 10% or lower.

(Front display)

Bluetooth® On

GPS

Steady Bluetooth wireless technology is on and ready for connection.
Inverted Bluetooth link is established with an external Bluetooth enabled device.
GPS is enabled and its signal is available.

No SIM

SIM card is not inserted or detected.

LTE Network Strength The radio is connected to an LTE network. The

number of bars represents the signal strength of

the LTE network.

LTE No Service Data Disabled Downloading Data

(Top display only)

Notification Unread Notification

Time

Wi-Fi

The radio is not connected to an LTE network.
The radio is connected to an LTE network but the data is disabled.
Indicates the updates are downloading.
The radio receives notification of an activity or event. Indicates there is an unread notification that requires action from the user. Indicates the current time.
The radio is connected to a Wi-Fi network. The number of bars represents the signal strength of the Wi-Fi network.

Icon

Name Wi-Fi 4
Wi-Fi 5
Wi-Fi 6

Description

MN005642A01-AV Chapter 5: Home Screen

These icons appear at the Radio Control Widget to provide information or status of LMR-specific features.

Icon to

Name
Received Signal Strength Indicator (RSSI)
Receiving

Description The number of bars represents the received signal strength of the current site in trunking mode.
The radio is receiving a call or data.

Transmitting

The radio is transmitting a call or data.

(Top display only)

Roaming View/Program Mode Monitor (Carrier Squelch) Secure Operation
AES Secure Operation
Scan

The radio has roamed to and is registered to a foreign system.
Steady Radio is in View mode.
Blinking Radio is in Program mode.
The selected channel is being monitored in conventional operation.
Blinking The radio is receiving an encrypted voice call.
Steady The radio is operating in a secure channel.
Blinking The radio is receiving an AES-encrypted voice call.
Steady The radio is operating in an AES-secure channel.
The radio is scanning a scan list.

Priority Channel Scan Vote Scan

Blinking The radio detects activity on the designated Priority-One channel.
Steady The radio detects activity on the designated Priority-Two channel.
The Vote Scan feature is enabled.

Direct

The radio is configured for direct radio-to-radio communication in conventional operation.

MN005642A01-AV Chapter 5: Home Screen

Icon to

Name SmartConnect
Power Level Zone Bank
User Login Indicator (IP Packet Data)
Data Activity

Description
Inverted The current channel is currently connected through the SmartConnect feature.
Steady The current channel supports SmartConnect.
Off The radio is set at high power.
On The radio is set at low power.
Basic Zone Bank Icons “A” to “F” indicates that the radio is in the dedicated zone.
Enhanced Zone Bank Icons “A” to “Y” indicates that the radio is in the dedicated zone bank.
Steady The user is associated with the radio.
Blinking The device registration or user registration with the server failed due to an invalid username or pin.
Inverted The user is logged on to the secured IP packet data.
Data activity is present on the radio.

In-Call User Alert

The receiving audio turns off.

5.2.3
LED Indications
The LED indications represent the operational status of your radio. A qualified technician can permanently disable the LED indication by programming it.

Table 7: LED Indications

Indication Solid red

Status Radio is transmitting.

Blinking red Double blinking red

Radio is transmitting at low battery condition or detects an incompatible battery.
Radio is transmitting an emergency alarm or call.

Rapid blinking red

Radio has failed the self-test upon powering up or encountered a fatal error.

Solid yellow

Radio is receiving in both trunking and conventional clear mode.
NOTE: The yellow LED illuminates only when the Busy LED feature is enabled through Customer Programming Software (CPS).

Blinking yellow

Radio is receiving a secured transmission.

Solid green

Radio is powering up.

Blinking green

Radio is receiving an individual or telephone call.

5.2.4
Transmit and Receive Indicator
The Transmit and Receive Indicator indicates the active call state of the radio.
Click on the Callouts to view the descriptions.

Color Light Blue

Call State Open/Standby

MN005642A01-AV Chapter 5: Home Screen

Yellow

Receiving and Unmuted

Red

Voice Transmission

Gray

Unprogrammed

MN005642A01-AV Chapter 6: Responding to Notifications
Chapter 6
Responding to Notifications
The Notification Center provides concise information about an activity or event. Procedure:
1. Drag down the Status Bar to open the Notification Center. 2. Perform one of the following actions:
To respond to a notification, tap the assigned action message. To clear all notifications, tap Clear All. 3. Swipe up from the bottom of the screen to close the Notification Center.
44

MN005642A01-AV Chapter 7: General Radio Operation

Chapter 7

General Radio Operation
This chapter explains the general operations of your radio.
7.1
Scan Lists
Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by cycling through the channel or group. The sequence of scan is as specified in the scan list for the current channel or group. Your radio supports different types of Scan Lists: Conventional Scan List Multi-System Talkgroup Scan Trunking Priority Monitor Scan List
7.1.1
Intelligent Priority Scan
This feature allows you to add or delete conventional channels and trunking talkgroups from multiple systems into the priority scan lists. When the radio locks onto a channel in the Intelligent Priority Scan list, the radio scans for higher priority member within the same Trunking or Conventional system.
7.1.2
Managing the Scan List
Procedure:

1. From the Home screen, tap

Scan List.

2. Tap Scan List or Channels.

3. Tap the required channel and perform one of the following options:

To assign Priority-One status to the channel, select Priority 1.

To assign Priority-Two status to the channel, select Priority 2.

To remove priority from this channel, select No Priority.

To remove the channel from the scan list, select Remove from Scan.

To add the channel to the scan list, from the Channels tab, select Add to Scan List.

7.2
Scan
This feature allows you to monitor traffic on different channels by scanning a programmed list of channels. Scanning is halted if you initiate a call and resumes when the call has ended.

MN005642A01-AV Chapter 7: General Radio Operation

7.2.1
Toggling the Scan Feature On and Off

Procedure: Perform one of the following actions:

Option

Actions
To turn on Scan, turn the preprogrammed 2Position Concentric switch to the scan position.

a. From the Home screen, tap

Radio Quick Settings.

b. To toggle the scan feature on and off, tap

Scan.

7.2.2
Making a Dynamic Priority Change (Conventional Scan Only)
While the radio is scanning, the dynamic priority change feature allows you to temporarily change any channel in a scan list (except for the Priority-One channel) to the Priority-Two channel. This change remains in effect until scan is turned off. Scan then reverts to the default setting.
Procedure:

From the Home screen, tap .
7.2.3
Deleting Nuisance Channels
If a channel continually generates unwanted calls or noise (termed “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. This capability does not apply to priority channels or the designated transmit channel.
Procedure:

From the Home screen, tap

Nuis Del.

7.2.4
Restoring a Nuisance Channel
Procedure: To restore the deleted nuisance channel, perform one of the following actions: Stop and restart a scan. Mode change to another channel and back to the original channel. Turn off the radio and then turn it on again.

MN005642A01-AV Chapter 7: General Radio Operation

7.3
Selecting Zones

Procedure: Use one of the following methods to select a zone.

If…

Then…

Slide the ABC Programmable Switch to the required position.

a. From the Home screen, tap the Radio Control Widget.
b. Perform one of the following actions:
i. Select Current Zone <Zone Name>, then select the required zone followed by the required channel.
NOTE: If the default or last known channel is configured on the radio, it automatically highlights that channel for easier selection.
ii. Select Recents followed by one of the recently used zones and channels.

7.4
Selecting Zones from Zone Banks
A Zone Bank consists of three zones. The Basic Zone Bank feature supports two zone banks and a total of six zones. The zones are indicated by the “A” to “F” icons. The Enhanced Zone Bank feature supports 25 zone banks, which are indicated by the “A” to “Y” icons.
Procedure: 1. To change zone banks, perform one of the following actions: To change Basic Zone Banks, press the preprogrammed Basic Zone Bank button. To change Enhanced Zone Banks, press the preprogrammed Enhanced Zone Bank Up or Enhanced Zone Bank Down button. NOTE: For the Enhanced Zone Bank feature, you can press and hold the preprogrammed Zone Bank Up or Zone Bank Down button for faster scrolling. One of the following scenarios occur: For the Basic Zone Bank feature, the radio displays the icon of the selected zone. For the Enhanced Zone Bank feature, the radio displays the icon of the selected zone bank.
2. To change zones, change the position of the ABC Programmable Switch.

MN005642A01-AV Chapter 7: General Radio Operation

7.5
Selecting Channels

Procedure: Use one the following methods to select a channel:

If…

Then…

Rotate the Channel Selector to the required position.

a. From the Home screen, tap the Radio Control Widget.
b. Perform one of the following actions:
i. On the Channel tab, select the required channel.
ii. On the Recents tab, select the recently used zone and channel.

iii. To search for the required channel, tap

Search.

7.5.1
Channel Error Messages
If there is a channel error, your radio displays error messages on the Radio Control Widget.

Type Unprogrammed Fail 001

Description The mode is set to an unprogrammed channel. The selected channel is assigned to an incorrect frequency band.

7.6
Managing Mode Select Menus
The Mode Select feature allows you to save the current zone and channel on your radio to one of the Mode Select feature menus (M01M05) in the Menu Feature Launcher screen or a programmable side button (MS01MS13). After that, the menus on the Home screen function as shortcuts to the saved zone and channel.
Prerequisites: Navigate to the zone and channel that you want to save.
Procedure:

1. From the Home screen, tap

More.

2. Perform one of the following actions:

To save the current zone and channel to one of the Mode Select menus, tap and hold the desired Mode Select menu.

MN005642A01-AV Chapter 7: General Radio Operation

To change to the preset zone and channel of the Mode Select menu, tap the Mode Select menu.
If you tap and hold the Mode Select menu, when the Preconfigurable Preset Zone and Channel field is disabled, the radio displays the Feature not allowed error message.

7.7
Toggling the Controls and Buttons Tones On and Off
Procedure:

1. From the Home screen, tap

More.

2. To toggle the controls and buttons tones on and off, tap

Tones.

7.8
Control Lock
This feature allows you to lock and unlock the radio switches, buttons, knobs, and touch screen display.

7.8.1
Locking the Controls
Procedure: Press the pre-programmed Control Lock button. The radio unlocks automatically during power cycle. NOTE: When the lock function is programmed to a switch, the switch state is detected and the lock is re-engaged automatically after the radio is rebooted.

MN005642A01-AV Chapter 8: General Radio Information

Chapter 8

General Radio Information
Use this menu item to view the general information of your radio. The available information is: Radio Information IP Display SIM Status Control Assignments
8.1
Accessing the Radio Information
Procedure:

1. From the Home screen, tap

More.

2. Tap

Info Radio Information.

The radio displays the following information:

Software Version

Host Version

Secure Version

Model Number

DSP Version

Flash Code

Serial Number

Codeplug Alias

RF Band(s)

(KG) Secure Algorithms

MAC Address

ESN Numbers

IMEI/ICCID

3. To close the Radio Information screen, tap Close.

8.2
Viewing the Control Assignments
This feature displays the programmable radio functions assigned to the controls of your radio for the currently selected channel.

MN005642A01-AV Chapter 8: General Radio Information

See Programmable Features for more information on the various programmable features of your radio. Procedure:

1. From the Home screen, tap

More.

2. Tap

Info Control Map.

8.3
Checking Device Status

Procedure:

1. From the Home screen, tap 2. Tap My Device.

System Settings.

MN005642A01-AV Chapter 9: Selecting a Radio Profile

Chapter 9

Selecting a Radio Profile
This feature allows you to manually switch the visual and audio settings of the radio. The display, backlight, alert tones, and audio settings are defined according to the preprogrammed radio settings of each radio profile.
Procedure:

1. From the Home screen, tap

More.

2. Tap

Profiles, then select the required profile.

MN005642A01-AV Chapter 10: Toggling the Transmit Power Level between High and Low

Chapter 10

Toggling the Transmit Power Level between High and Low
This feature allows you to reduce the transmit power level for a specific case that requires a lower power level. The reduced transmit power level does not affect the receiving performance of your radio nor diminish the data functionality of the radio.
Low power level enables a shorter transmitting distance and helps conserve power. High power level enables a longer transmitting distance.
NOTE: If this function is preprogrammed to a radio switch, you are unable to change the transmit power level on the Radio Quick Settings menu.
Procedure:

1. From the Home screen, tap

Radio Quick Settings.

2. To toggle the power level between low and high power, tap

Low Power.

MN005642A01-AV Chapter 11: Types of Radio Calls

Chapter 11

Types of Radio Calls
Your radio can make talkgroup, private, and enhanced private calls in conventional and/or trunking mode.

Call Type
Talkgroup Call A Talkgroup Call is a point-to-multipoint call operation. Your radio must be configured as a member of the talkgroup for you to communicate within the talkgroup.
Private Call A Private Call is a call from one individual radio to another.
Enhanced Private Call This feature allows you to send a follow up Call Alert Page immediately after a private call to a target radio is unanswered.
Selective Call A Selective Call is a call from an individual radio to another individual radio with privacy.
Call Alert Page Allows the radio to function like a pager, or to verify if a radio is active on the system.

Conventional Mode

Trunking Mode SmartConnect

MN005642A01-AV Chapter 11: Types of Radio Calls

11.1
Making Calls on the Radio

Procedure: Perform one of the following actions based on the type of radio call:

Option Talkgroup Call
Call Alert Page

Actions
a. See Selecting Zones on page 47 and Selecting Channels on page 48 to ensure that you are in the preferred zone and channel.
b. To transmit, press and hold the PTT button.
c. Wait for the Talk Permit Tone. Then, speak into the microphone.
d. To listen, release the PTT button.
NOTE: You cannot transmit longer than the preset Time-Out Timer setting. If you attempt to do so, the radio automatically stops your transmission, and you hear a negative tone.

a. From the Home screen, tap

Contacts.

b. Tap

FAB Dialer.

c. Enter the required number.

d. Tap

More Page.

Private Call or Selective Call

e. Tap

Page.

a. From the Home screen, tap

Contacts.

b. Tap

FAB Dialer.

c. Enter the required number.

d. Tap

More Private Call.

e. To start the call, press the PTT button.

f. To end the call, tap End.

NOTE: If Enhanced Private Call is enabled and there is no answer from the tar-
get radio, press the PTT button to send a Call Alert Page.

MN005642A01-AV Chapter 11: Types of Radio Calls

Option Dual Tone Multi-Frequency (DTMF) Transmission

Actions
Perform one of the following actions: If Hot Keypad mode enabled:

a. From the Menu Feature Launcher, tap

Dialer

More DTMF.

b. Press the PTT button while entering the DTMF number.

If DTMF Mic enabled:

a. From the Menu Feature Launcher, tap

Dialer

More DTMF.

b. Enter the DTMF number.

11.2
Receiving Calls on the Radio

Procedure: Perform one of the following actions based on the type of radio calls:

Option Talkgroup Call
Call Alert Page Private Call or Selective Call

Actions
No action is required. Your radio automatically plays the transmission from the talkgroup call.
Tap Okay to accept the Call Alert Page.
Perform one of the following actions: To accept the call, tap Accept. To end the
call, tap End. To dismiss the call, tap Dismiss.

11.3
Making Priority Dispatch Calls
If a talkgroup is congested, the Priority Dispatch feature allows you to call the dispatcher on a different talkgroup. This talkgroup is called the Priority Talkgroup. Each trunking talkgroup can have its own assigned Priority Talkgroup.Priority Dispatch is not available during Emergency operations. Scan feature is suspended when Priority Dispatch is initiated.
Prerequisites: Dispatch console that supports this feature must be preprogrammed to use this feature. Check with your dealer or system administrator for more information on dispatch console supporting this feature.

MN005642A01-AV Chapter 11: Types of Radio Calls Procedure: 1. Press the preprogrammed Priority Dispatch button. NOTE: Harris’ SymphonyTM Dispatch Console supports this feature. A tone sounds and the radio enters Priority Dispatch mode. The radio exits this mode when the Priority Dispatch Time Out Timer expires. The display shows Priority Dispatch On. Priority Talkgroup Alias also shows Talking when PTT is pressed. 2. Before the Priority Dispatch Time Out Timer expires, press and hold the PTT button to transmit. The display shows the Priority Talkgroup alias. 3. Release the PTT button to listen. The radio exits Priority Dispatch mode, returns to its original talkgroup, and displays the home channel alias.
57

MN005642A01-AV Chapter 12: Emergency Operation

Chapter 12

Emergency Operation

The Emergency feature is used to indicate a critical situation. An emergency signal overrides any other communication over the selected channel.
Your radio supports the following Emergency modes:
Emergency Alarm
Emergency Call
Emergency Alarm with Emergency Call
One channel supports only one Emergency mode. The radio responds differently when pressing the programmed Emergency button in each channel.
Your radio is also programmed to operate in one of the following conditions:
Tactical/Non-Revert The radio sends an emergency alarm and/or makes an emergency call on the current channel.
Non-Tactical/Revert for Conventional System The radio reverts to the programmed emergency channel to send an alarm and/or make an emergency call.
Non-Tactical/Revert for Trunking System The radio reverts to the programmed emergency talkgroup (trunking system) or channel (conventional system) to send an alarm and/or make an emergency call.
Fall Alert (Man Down) is an alternate way to activate the Emergency feature. For more information, see Man Down (Fall Alert) on page 69.
For more information, contact your system administrator.

12.1
Special Considerations for Emergency Operation
The following scenarios apply during Emergency operation:

Table 8: Emergency Operation Scenarios Scenario If you press the Emergency button while in a channel that has no Emergency capability, If you change to a channel or mode with no Emergency capability while in Emergency operation,
If you change to a channel or mode with Emergency capability while in Emergency operation, If the radio is out-of-range of the system or the emergency alarm is not acknowledged,

Outcome a tone sounds.
your radio shows the following indications: A tone sounds until you select a valid Emer-
gency channel or mode, or until you disable the Emergency operation. The display shows No emergency.
the Emergency Alarm and/or Emergency Call continues on the new channel or mode. your radio shows the following indications:

MN005642A01-AV Chapter 12: Emergency Operation

Scenario

Outcome A tone sounds. The display shows No acknowledge.

12.2
Emergency Keep-Alive
This feature prevents your radio from turning off when in Emergency mode. If this feature is enabled, you are required to exit Emergency mode before turning off your radio.
12.3
Sending Emergency Alarms
This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher.
Procedure: Press the preprogrammed Emergency button. Your radio shows the following indications: A tone sounds The LED blinks red momentarily The radio displays Emergency
Result: When you receive an acknowledgment from the dispatcher (and the central controller if you are in a trunking system), your radio shows the following indications: A high-pitched tone sounds (Trunking only) The display shows Acknowledge Received Four audio tones sound The alarm ends The radio exits the Emergency Alarm mode
12.4
Making Emergency Calls (Trunking Only)
You radio is programmed to support emergency calls with or without Hot Mic. When emergency call with Hot Mic is enabled, the microphone of your radio is automatically activated, allowing you to communicate with a group of radios without pressing the PTT button. The microphone remains active for the Hot Mic time specified in the codeplug programming of the radio.
Procedure: 1. Press the preprogrammed Emergency button.

MN005642A01-AV Chapter 12: Emergency Operation

2. Perform one of the following actions based on the type of emergency call:

If… Emergency Call
Emergency Call with Hot Mic

Then…
a. Press and hold the PTT button.
b. Speak into the microphone.
c. To end the transmission and wait for a response from the dispatcher, release the PTT button.
Speak into the microphone.
NOTE: The Hot Mic applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the same Emergency call, you must press the PTT button.

3. To exit Emergency Call, see Exiting Emergency Operation on page 61.

12.5
Sending Emergency Alarms with Emergency Calls

Procedure: 1. Press the programmed Emergency button. Your radio shows the following indications: The radio displays the confirmation message of a successful or unsuccessful acknowledgment from the dispatcher. The radio exits Emergency Alarm and enters the Emergency Call state.

2. Perform one of the following actions based on the type of emergency call:

If… Emergency Call
Emergency Call with Hot Mic

3. To exit Emergency Call, see Exiting Emergency Operation on page 61.

MN005642A01-AV Chapter 12: Emergency Operation

12.6
Exiting Emergency Operation
If an Emergency operation is triggered on your radio, the dispatch console or radios configured as Supervisor can exit the Emergency operation.
Procedure: Perform one of the following actions:

If…

Then…

Press and hold the preprogrammed Emergency button until you hear the emergency exit tone.

a. From the Home screen, swipe down the Status Bar. b. Tap Cancel and confirm the action by tapping Yes.

12.7
Exiting Emergency as Supervisor (Trunking Only)
Radios configured as Supervisor are able to cancel emergency mode of other radios. The dispatch console must be preprogrammed to use this feature. For more information, contact your system administrator.
Procedure: Perform one of the following actions:

If…
If the emergency mode is initiated by other radios,
If the emergency mode is initiated by the Supervisor,

Then…
press and hold the 1-Dot (Side Middle) button, and press the Emergency button.
Perform one of the following actions:
Press and hold the Emergency button. Press and hold the 1-Dot (Side Middle) button, and press
the Emergency button. Wait for console to clear emergency.

NOTE: The combinations of the following buttons are supported in your radio:

Radio 1-Dot (Side Middle) and Top (Orange) buttons. Radio 1-Dot (Side Middle) and accessory Top (Orange) buttons. Accessory 1-Dot Button and radio Top (Orange) button. Accessory 1-Dot Button and accessory Orange button.

12.8
Exit Emergency Via Console (Trunking Only)
Radios configured as console only are not able to cancel emergency mode from the radio. The dispatch operator or supervisor must clear the emergency. For more information, contact your system administrator.

MN005642A01-AV Chapter 12: Emergency Operation

12.9
Remote Emergency
The Remote Emergency feature allows you to remotely launch the emergency feature on a target radio. You can send the Remote Emergency request to radios from recently transmitted or received calls that are stored. The latest Recent Call List refreshes automatically on your radio.
12.9.1
Sending Remote Emergency from Contacts
Procedure:

1. From the Home screen, tap 2. Select the required contact.

Contacts.

3. On the selected contact, tap and hold

Quick Action to open the drop-down menu.

4. Select

Remote Emergency.

5. To send Remote Emergency, press the PTT button.

Result: If the ID of the target radio is valid, your radio displays Sending remote emergency… and saves the ID
as the last Remote Emergency ID.

If the ID of the target radio is invalid, your radio displays an invalid ID notification.

If your radio is in one of the following states, your radio plays a tone.

Receive-only Channel

Transmit Inhibit

Out of Range

Imbalance Coverage

If your radio receives acknowledgment, your radio displays a positive notification.

If your radio does not receive acknowledgment from the target radio, your radio displays a negative notification.

12.9.2
Sending Remote Emergency from the Dialer
Procedure:

1. From the Home screen, tap

Contacts.

2. Tap

FAB Dialer.

3. To change the call type, tap

More Remote Emergency.

4. Enter the number of the target radio.

MN005642A01-AV Chapter 12: Emergency Operation

5. To send Remote Emergency, press the PTT button. Result: If the ID of the target radio is valid, your radio displays Sending remote emergency… and saves the ID as the last Remote Emergency ID. If the ID of the target radio is invalid, your radio displays an invalid ID notification. If your radio is in one of the following states, your radio plays a tone. Receive-only Channel Transmit Inhibit Out of Range Imbalance Coverage If your radio receives acknowledgment, your radio displays a positive notification. If your radio does not receive acknowledgment from the target radio, your radio displays a negative notification.
12.9.3
Sending Remote Emergency from Menu Feature Launcher
Procedure:

1. From the Menu Feature Launcher widget, tap Your radio displays the Call List.

Remote Emergency.

2. Select the required contact. 3. To send remote emergency, press the PTT button. Result: If the ID of the target radio is valid, your radio displays Sending remote emergency… and saves the ID as the last Remote Emergency ID.
If the ID of the target radio is invalid, your radio displays an invalid ID notification.
If your radio is in one of the following states, your radio plays a tone.
Receive-only Channel
Transmit Inhibit
Out of Range
Imbalance Coverage
If your radio does not receive acknowledgment from the target radio, your radio displays a noacknowledgment notification.

12.9.4
Receiving Remote Emergency
When you receive a remote emergency notification, the display shows Emergency mode and home display alternately. The receiving radio displays Remote Emergency.

MN005642A01-AV Chapter 12: Emergency Operation
Procedure: 1. To view notification, drag down the Status Bar to open the Notification Center. 2. To exit Emergency mode, tap CANCEL YES. Canceling Emergency mode dismisses Emergency notification, and your radio returns to normal operation.
Result: If the receiving radio receives the command, the following indications occur: A positive indicator tone sounds. The display shows a positive notification. If the receiving radio is on a channel with no emergency configured, your radio displays No Emergency.
NOTE: Some features are unavailable when your radio is in Emergency mode.

12.9.5
Filtering Remote Emergency Contacts
This feature allows you to filter contacts.
Procedure: Filter contacts by using the following options:

Option
Filtering Remote Emergency contacts in Recents menu

Actions a. From Recents menu, tap CALL LOG.

b. Tap

More.

c. To filter the required contact, tap Filter.

NOTE: Tapping Filter will show all possible contact methods available
for your radio.

d. Deselect other call types besides Remote Emergencies.

Filtering Remote Emergency contacts based on call types

e. To confirm, tap .
a. From Remote Emergency menu, tap CALL LIST.

b. Tap

More.

c. Select Filter.

d. Deselect other call types besides Remote Emergencies.

Result: Your radio displays the filtered call list.

e. To confirm, tap .

MN005642A01-AV Chapter 12: Emergency Operation
12.10
Emergency Beacon
When the radio is in Emergency mode, the Emergency Beacon feature transmits Bluetooth Low Energy (BTLE) signals and other Emergency information to nearby radios. For more information, contact your system administrator.
12.10.1
Sending Emergency Beacons
When and where to use: The following methods are options on how to transmit the beacon.
Procedure: Press the pre-programmed Emergency button.
12.10.2
Receiving Emergency Beacons
When and where to use: The receiving radio displays Beacon Received, the transmitting radio Contact ID, or alias. The following methods are options on how to receive the beacon.
Procedure: Perform one of the following: Tap Details to view the beacon list. Tap Dismiss to dismiss the beacon. NOTE: If there are multiple beacons, the radio displays the recent beacon received.

12.10.3
Viewing Received Emergency Beacon
Procedure:

From the Home screen, tap

Beacon.

NOTE: The received beacons will be removed from the list after four minutes.

MN005642A01-AV Chapter 13: Fireground
Chapter 13
Fireground
The portable Fireground Communications System is designed for deployment at an incident scene. It consists of central components that provide on-scene and in building radio coverage, and enhanced personnel accountability and monitoring: Your APX portable radios Incident Management Software Command Terminal Radio Frequency (RF) Modem (Conventional Only) Control Channel Radio (Trunking) Optional Data Radio (Trunking) Accountability Server (Trunking) DVRS (Optional) If you have a critical situation, you can press the Emergency button, which activates an alarm on the Incident Management Software at the command terminal. The command terminal receives the following status updates from your radio: Turning the radio on and off Automatic response to Polling Response to Evacuation commands Pressing the PTT button to make voice transmission Sending an Emergency Alarm and Call Entering or Exiting a Trunking Talkgroup
13.1
Entering Fireground Zone Channel (Conventional)
Procedure: 1. Upon powering up, one of the following scenarios occurs: If the Fireground Zone Channel is set as default, you hear the gurgle tone and the radio displays the home screen. You are in Fireground zone channel. If the Fireground Zone Channel is set as default, but you hear a short, low-pitched tone, the display shows REG FAIL to indicate that the command terminal does not respond to Fireground Zone Channel. Get a qualified technician for assistance. If your home channel is not Fireground Zone Channel, toggle or change the radio zone channel to Fireground Zone Channel. If you are entering Fireground Trunking Talkgroup, upon powering up, ensure that the Fireground Trunking Talkgroup is selected. The subscriber unit automatically appears on the Incident Commander’s terminal. 2. Listen for a transmission. Adjust the Volume Control Knob if necessary.
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MN005642A01-AV Chapter 13: Fireground
3. Perform one of the following actions: Press and hold the preprogrammed Volume Set button to hear the volume set tone. Adjust the Volume Control Knob if necessary. Release the Volume Set button. At the desired Fireground zone and channel, press the preprogrammed Monitor button and listen for activity. Adjust the Volume Control Knob if necessary. If your radio is working in Fireground Zone Channel, proceed to next step.
4. Press and hold the PTT button to transmit. The LED lights up solid red while transmitting. Talk into the microphone clearly if needed.
5. Release the PTT button to receive. You hear a Transmit End Tone.
13.2
Responding to Evacuation Indicator
When and where to use: The Incident Commander can trigger one of sixteen Tactical Alerts from the Command Terminal. These alerts can target individuals or groups of users within the Fireground Communication System. The ergonomic (visual and audible) response for the Tactical Alerts can be customized. Your radio sounds the audible response at the profile maximum alert tone volume level. The display shows the configurable programmed alert text and intelligent lighting.
Procedure: Perform one of the following actions: Press the radio Top Side button. Press the RSM Side Button 1 if the radio is connected to RSM. Press the PTT button. PTT button must be configured in RadioCentral or Customer Programming Software (CPS) to enable this function. The radio cancels the indications, a tone sounds and the radio sends an acknowledgment to the command terminal. NOTE: Move the Volume Control Knob to adjust the volume of the audible alert from full volume.
13.3
Sending Evacuation Tone
This feature enables the evacuation tone to be heard on the transmitting radio and on any radio that is able to receive the tone instruction.
Procedure:
Result: Once the tone begins to sound, if the orange button is released the tone continues to alarm on all radios within the talkgroup, until the PTT button is released.
NOTE: Radio does not transmit evacuation tone if the radio is in secure mode.
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MN005642A01-AV Chapter 14: Tactical Public Safety (Conventional Only)
Chapter 14
Tactical Public Safety (Conventional Only)
Tactical Public Safety (TPS) enables the member of a group to identify the start and the end of a transmission by displaying the caller name or ID on the radio display.
14.1
Using TPS Normal Transmission
Procedure: At TPS Zone Channel, perform one of the following actions: Press PTT button to transmit. Talk clearly into the microphone. Release PTT button to listen. Receive and listen to call, the radio displays the caller’s name or ID.
14.2
Using TPS Emergency Transmission
The following are two important alert tones designed for this feature. Emergency Beacon
If you press the Emergency button during an emergency, the radio sounds a Beacon at maximum volume using the radio internal speaker (not adjustable). When pressing the PTT button for voice communication, the beacon is muted. Emergency Call De-Key Sidetone The radio sounds an alert tone to remind you that the Emergency Mode is still active after you release the PTT button for an Emergency call transmission. The volume of loudness depends on the maximum tone volume set in your radio profile. Procedure: 1. Press the Emergency button to enter Emergency Mode.
The Emergency Beacon tone sounds. 2. Press PTT button to make an Emergency Call. 3. Release to listen.
The Emergency Call De-Key Sidetone sounds. After a short pause, the Emergency Beacon tone sounds. 4. Press and hold the Emergency button to exit Emergency mode and cancel Emergency Beacon.
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MN005642A01-AV Chapter 15: Man Down (Fall Alert)
Chapter 15
Man Down (Fall Alert)
Man Down (Fall Alert) is a supporting feature of the Emergency operation. The Emergency feature must be programmed for Man Down (Fall Alert) to operate. Your radio activates the Man Down (Fall Alert) feature when it achieves or exceeds a tilt angle threshold or a combination of the angle threshold and radio motion below the motion sensitivity level. The radio must stay in this condition for a programmed period before the Emergency Alarm or Call is activated.
NOTE: Because Man Down (Fall Alert) may be triggered accidentally, consider the following scenarios when using your radio: If the radio is programmed to a horizontal position only, it must be worn in a vertical position. If the radio is programmed with the Man Down (Fall Alert) feature, turn off the radio when charging it
with a wall-mounted charger. When you dismiss Man Down (Fall Alert) and keep the radio horizontal, no emergency will be sent
and no further Man Down (Fall Alert) notification will occur until the device is rotated back to normal (portrait) mode.
15.1
Radio Alerts When Fall Alert is Triggered
When Fall Alert is triggered, your radio plays an alert tone, and the display shows Fall-Alert.
Fall Alert Enhanced
Your radio also supports Fall Alert Enhanced where an alert tone is played for a programmed period. This tone is louder than the programmed minimum level or the current level of the speaker. This tone acts as a beacon to help find the radio. When the alert tone is active, changing to another channel with a different setup triggers a different response from the radio: The alert tone is inhibited when you change to a channel without Emergency feature. The alert tone is inhibited when you change to a channel with Emergency but no Fall Alert feature. The current alert tone is inhibited and is replaced with a different alert tone when you change to a channel
with Emergency feature and a different Fall Alert configuration. The alert tone continues when you change to a channel with Emergency and similar Fall Alert
configuration.
15.2
Testing Fall Alert
Prerequisites: Ensure that Fall Alert feature is configured in your radio.
Procedure: 1. Turn on the radio, and place it in a vertical position for at least 5 seconds. 2. Lay the radio down in a horizontal position.
Result:
69

MN005642A01-AV Chapter 15: Man Down (Fall Alert) The radio plays an alert tone and the display shows Fall Alert Detected. Postrequisites: If Fall Alert is configured but the condition does not trigger the activation of the feature, send the radio to a qualified technician.
15.3
Exiting Fall Alert
Procedure: To exit Fall Alert mode, press Cancel.
15.4
Reinitiating Fall Alert
Procedure: To reinitiate Fall Alert after exiting Emergency Operation, perform one of the following actions: Return the radio to a vertical position. If motion sensitivity is enabled, shake the radio.
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MN005642A01-AV Chapter 16: Secure Operations

Chapter 16

Secure Operations
Secure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels. By default, the radio automatically enters the encrypted environment without having to manually select or clear the secure transmission.
16.1
Toggling Between Secure and Clear Transmission
Procedure: Turn the Secure/Clear switch to the required position. If the Secure/Clear selection differs from the security settings of the channel when you attempt to transmit, the Radio Control Widget shows Secure Tx Only or Clear Tx Only.

16.2
Selecting Encryption Keys (Conventional Only)
This feature allows you to change the encryption key from an active keyset.
Procedure:

1. From the Home screen, tap

More.

2. Tap

Select Key, then select the required encryption key.

16.3
Changing Encryption Keysets

Procedure:

1. From the Home screen, tap

More.

2. Tap Change Keyset, then select the required encryption keyset. 3. Tap Change to confirm the request.

MN005642A01-AV Chapter 16: Secure Operations

16.4
Infinite UKEK Retention
This feature enables Unique Key Encryption Key (UKEK) to be permanently stored in the radio even when all the encryption keys are erased. Without this UKEK key, the radio cannot be rekeyed over the air. The Infinite UKEK Retention settings can be different for each secure profile.
NOTE: This feature must be programmed by a qualified radio technician. For more information, contact your system administrator.
16.5
Requesting Rekey
Over-the-Air Rekey (OTAR), allows the system administrator to remotely reprogram encryption keys in the radio. The Rekey Request feature allows you to request for the reprogramming of the encryption keys.
Prerequisites: Ensure that at least one initial secret Unique Key Encryption Key (UKEK) has been provisioned. This secret UKEK must be established before a Rekey Request delivers the updated keys.
Procedure:

From the Home screen, tap

Request Rekey Continue.

MN005642A01-AV Chapter 17: SmartProgramming
Chapter 17
SmartProgramming
The SmartProgramming service enables radio programming and updates over LTE broadband connection while the radios are in use. Seamless updates of firmware (full and differential), radio configuration and security updates are scheduled by the radio system administrator and the radio user is given a choice to install immediately or delay for later.

Firmware

LTE

RadioCentral

Radio Configuration
Security Patch

RadioCentral Client

With SmartProgramming, you can apply a software feature to your radios on the go. Shortly after the purchase, the new software features license is loaded into RadioCentral or Customer Programming Software (CPS) and a provisioning job can be scheduled to enable the feature through LTE. Your radio service provider can also schedule a software update for your radio. When an update is available, your radio automatically downloads the update package. After the package is downloaded, you can install it immediately or later.
You or your service provider can reset your radio to factory settings by using this feature.
NOTE: This feature is a selling feature.
NOTE: The Remote Speaker Microphone (RSM) firmware updates are carried out by the radio. Your radio will not show any notification as the updates are happening in the background.
17.1
APX NEXT Programming Using USB for CPS
In offline situations such as emergencies or unavailable broadband connection, the Customer Programming Software (CPS) allows you to program APX NEXT radios through a USB port on a local PC. You can program radios one at a time using this method.
The CPS is a proprietary Windows-based application. You can add new software and enhance features on the radio with CPS features such as drag-and-drop, clone wizard, and basic import and export functions. When loaded, radio configurations can be read and edited. You can save codeplugs and templates locally for reuse when programming other radios.

MN005642A01-AV Chapter 17: SmartProgramming
Programming APX NEXT radios using CPS is the same procedure as programming any APX radios. NOTE: Your radio firmware must be the 2021.4 or later and CPS must be R26.00.00 or later.
17.2
Firmware Update Notification Actions
Figure 3: Firmware Update Notification

Name Later
74

Description
Firmware updates on a later date.
NOTE: The firmware update notification appears each time you power up your radio.

Name Now

MN005642A01-AV Chapter 17: SmartProgramming
Description Firmware updates takes place immediately.

MN005642A01-AV Chapter 18: Over-The-Air Programming (POP 25)
Chapter 18
Over-The-Air Programming (POP 25)
Over-The-Air_Programming (OTAP) allows codeplug programming over an ASTRO P25 data channel or POP 25. The codeplug of the radio can be accessed or upgraded through a wireless radio network. Full use of the radio is retained during the data transfer without interrupting communication.
IMPORTANT: Your radio firmware must be the 2023.3 or later and CPS must be R32.00.00 or later. If the upgrade happens on ASTRO 25 and ASTRO Conventional systems, the upgrade pauses to give priority to voice calls and continues after the voice call ends. When configuration upgrades are downloaded to your radio, you can install new changes immediately or delay the installation to the next time you turn on the radio. 18.1
Responding to Codeplug Update Notification
When your radio displays a System Setting dialog box that prompts you to install a codeplug update. Procedure:
To respond to the codeplug update notification, perform one of the following actions: To install the update immediately, tap Now. To install the update later, tap Later. Result: If you choose to install the update immediately, the display shows Programming Dont power off. Your radio resets to install the upgrade. If you choose to install the update later, the codeplug update is installed automatically the next time you turn on the radio.
76

MN005642A01-AV Chapter 19: Connectivity

Chapter 19
Connectivity
This section explains the management of connections between your radio and a variety of networks and other devices.
19.1
LTE
Your radio is set up with Long Term Evolution (LTE) broadband connection to enable Smart Programming out-of-the box, and also the SmartConnect and SmartLocate features. In some countries, an LTE SIM may be installed into the radio by Motorola Solutions before delivery. Each preinstalled SIM is locked to the specific radio so it cannot operate in any other radio or device. The SIM is located in a slot in the rear chassis. Do not remove the SIM, even if LTE is not active or in use.
NOTE: On certain occasions, the Access Point Name (APN) information needs to be edited on the device to establish connectivity with the country’s SIM carrier company.
19.1.1
Editing APN Configuration
Procedure:

1. From the Home screen, tap

System Settings.

2. Tap Advanced Access Point Names.

3. Tap Continue when prompted.

NOTE: The fields that cannot be edited are greyed out.

19.2
SmartConnect
SmartConnect allows your radio to maintain voice communication when LMR is out of range by switching to a Wi-Fi or LTE network.
Before switching broadband connections, your radio compares the relative signal strength of the various broadband connection types to one another, as well as LMR. Your radio remains or returns to LMR when all the other broadband connections fall below the quality thresholds. SmartConnect selects Wi-Fi over LTE when both broadband connections are considered the same quality according to the SmartConnect quality threshold. Otherwise, the highest quality broadband adapter is selected. In addition, a radio operating on a lower priority broadband connection returns to the higher priority or quality connection while idle on SmartConnect.

MN005642A01-AV Chapter 19: Connectivity

Your radio displays the SmartConnect capable icon

on the SmartConnect enabled channel. While

switching from LMR to SmartConnect, your radio displays Searching Site. When the device is connected to

an available network, your radio displays the SmartConnect Connection icon.
Your radio displays Out of Range when both LMR and SmartConnect are unavailable.
NOTE: The SmartConnect feature must be programmed by a qualified radio technician. For more information, contact your system administrator.
The Searching Site display is only visible on the radio when you enable this feature through the Customer Programming Software (CPS).

19.3
Wi-Fi
You can connect your radio to a Wi-Fi network for wireless programming and SmartConnect features. Your service administrator programs the Wi-Fi Service Set Identifier (SSID) or network name that your radio can connect to. This feature is enabled by default on your radio.
NOTE: Channel 12 and 13 are enabled for Wi-Fi for all countries except US and Canada.

19.4
Bluetooth® Wireless Technology
This feature allows your radio to extend its functionality by connecting to external Bluetooth accessories. Your radio supports the following Bluetooth enabled devices or profiles: Headset (HSP) Serial Port (SPP)
19.4.1
Toggling Bluetooth On and Off
Procedure:

1. From the Home screen, tap

More.

2. Tap

Bluetooth.

3. To toggle Bluetooth on and off, tap Bluetooth.

19.4.2
Searching and Pairing the Bluetooth Device

Procedure:

1. From the Home screen, tap

More.

MN005642A01-AV Chapter 19: Connectivity

2. Tap

Bluetooth.

3. Tap

Your radio starts to search for nearby pairable devices.

4. Tap the name of the Bluetooth enabled device that you want to pair with, then tap Pair.
NOTE: If the Bluetooth Pairing PIN feature is enabled, verify that the codes are correct before you begin pairing.

19.4.3
Toggling Bluetooth Audio On and Off
Bluetooth Spkr will not be available if no Bluetooth enabled audio device is connected.
Procedure:

1. From the Home screen, tap

More.

2. Tap

Bluetooth.

3. To toggle Bluetooth Audio on and off, tap Bluetooth Spkr.

19.4.4
Viewing and Clearing the Bluetooth Enabled Device Information
Procedure:

1. From the Home screen, tap

More.

2. Tap

Bluetooth.

3. To view the device information, tap

next to the name of the device.

4. Tap Forget twice, to confirm the request.

19.5
P25 Digital Vehicular Repeater System
Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.
NOTE: Portable subscriber units enabled in the system for Radio Authentication shall be able to authenticate regardless of whether they are communicating directly on the system or by using a DVRS.
DVRS can also work with SmartConnect to use broadband coverage for the in-vehicle mobile. Portable radios communicate through the in-vehicle mobile to the system through the LTE, Satellite, or Wi-Fi connection. This extends the system coverage when you are away from the vehicle.

MN005642A01-AV Chapter 19: Connectivity
19.6
Sideloading Files on APX NEXT Using USB Cable
Procedure: 1. Connect your APX NEXT radio to your PC using a USB cable. 2. From the APX NEXT home screen, select Settings Advance USB Connection File Transfer. 3. From your PC, click on your connected APX NEXT device and select Internal Shared Storage. 4. Upload your desired files into the appropriate folders. NOTE: A persistent notification appears on your radio if your radio’s storage has between 0%-5% left. The notification can be dismissed when your radio has 6% or more internal storage remaining.
80

MN005642A01-AV Chapter 20: Location

Chapter 20

Location
The Global Navigation Satellite System (GNSS) integrates information from the Global Positioning System (GPS) and the Global Navigation Satellite System (GLONASS) to determine the approximate geographical location of your radio. The radio also supports the following features: Indoor Positioning
This feature allows your radio location to be tracked through Wi-Fi or cellular modem when satellite signal is unavailable. Your radio is able to continually report the current location to other radios using SmartMapping and CommandCentral Aware through SmartLocate, even when you are located indoors.
NOTE: This feature is enabled through RadioCentral or Customer Programming Software (CPS). For more information, contact your system administrator. SmartLocate The SmartLocate feature allows the radio to send its own location securely over broadband or LMR depending on how the radio is configured. For LMR, the radio requires a system with an Intelligent Middleware (IMW) configured along with a CommandCentral Cloud Connector. NOTE: This feature is a selling feature.
SmartMapping This feature allows you to view your current location and the location of other devices/units in a map or list view. NOTE: This feature is a selling feature.
The dispatcher can always request the system to determine the real-time location of the radio. NOTE: The Location feature is sometimes referred to as GPS in the manual, as the naming convention of the buttons and strings follows that of the legacy GPS feature.
20.1
Toggling Location On and Off
Procedure:

1. From the Home screen, tap

More.

2. To toggle location services on and off, tap

Location.

20.2
Viewing My Location

Procedure: 1. From the Home screen, tap the Location Widget.

MN005642A01-AV Chapter 20: Location

2. Perform one of the following actions: If… If SmartMapping is enabled
If SmartMapping is disabled

Then…
Perform one of the following actions: In Map view, tap My Location and tap the
address. In List view, tap the address in My Loca-
tion.
Tap the address in My Location.

20.3
Waypoints
This feature shows the location coordinates and the saved waypoints on your radio. Waypoints are saved manually or automatically whenever an Emergency operation is triggered from your radio. If the Saved Waypoints list is full when Emergency operation is triggered, the radio deletes the oldest generated Emergency waypoint.
20.3.1
Creating Waypoints
Procedure:

1. From the Home screen, tap

Waypoints.

2. To create a waypoint, tap

Add.

3. Enter a name for the waypoint, then tap
20.3.2
Editing Waypoints
Procedure:

Done.

1. From the Home screen, tap

Waypoints.

2. Tap the required waypoint, then tap
If… To edit waypoint name

More to perform one of the following actions: Then… a. Tap Edit Name.

To update waypoint location

b. Enter a waypoint name, then tap Done.
Tap Set to current loc. Update.

MN005642A01-AV Chapter 20: Location

If…

Then…

To delete waypoint

Tap Delete.

By default, the radio has a HOME waypoint. It starts as an empty waypoint with no coordinates. You can edit it and assign it to your current location.. In the Map view, select the home waypoint to reset the map to the Home location.

20.3.3
Managing Waypoints
Procedure:

1. From the Home screen, tap 2. Select Waypoint from the list.

Waypoints.

3. Tap

More to perform one of the following actions:

If… To search waypoints
To delete waypoints

Then…
a. Tap Search waypoints, then enter the name of the waypoint.
b. To view the waypoint details, tap the required waypoint.
a. Tap Delete waypoints. b. Select the waypoints that you want to de-

To change location settings

lete, then tap

Delete.

a. Tap Location settings and perform one of the following actions:
To change or disable the friendly location format, tap Friendly format.
To change the coordinate format, tap Coordinate format.
b. Select the required format setting.

20.4
SmartMapping
This feature allows you to view your current location and the location of other devices/units in a map or list view.

MN005642A01-AV Chapter 20: Location

Table 9: SmartMapping Icons
Icons are used in the map to provide event indications and also user functions when selected. Contact your system administrator for other icons supported on your radio.

Icon

Name Map/List Tab My Location
Zoom In/Zoom Out

Description
Allows you to toggle between Map and List view.
Shows the location of your radio. Appears in gray when there is no GPS signal, internet connection, or when location is disabled.
Enlarges or reduces the view of the map.

Center Location
Waypoint First Responder Unit First Responder Unit in Emergency Smartphone Unit label Location accuracy indicator

Brings

My Location to

the center of the map. Appears

when

My Location is not

at the map center.

Indicates the waypoints saved in your radio.

Indicates other units that are logged in to CommandCentral.

Indicates that the unit is in Emergency mode.

Indicates other Smartphones that are logged in to CommandCentral.

Tap a unit on the map to show dialog box and location accuracy.

Indicates the confidence range for the actual location of the unit on the map.

20.4.1
Viewing Units/Devices
Procedure: 1. From the Home screen, tap the Location Widget. 2. Perform one of the following actions:
84

MN005642A01-AV Chapter 20: Location
To view units/devices in Map view, tap the desired unit/device icon then tap the address. To view units/devices in List view, tap the desired unit/device then tap the address. 3. To zoom, perform one of the following actions: Tap on + or – zoom to adjust zoom levels. Double tap anywhere on the map to zoom in. Double tap anywhere on the map and drag your finger up or down in order to zoom in or out
granularly until finger is lifted or set back to initial position. 4. To view the device details of a unit, tap the name or icon of the device.
While in Map View, a blue circle will appear behind the Unit dialog box, representing real location confidence range.
NOTE: Adjusting zoom levels will change size of graphical radius and indicate exact distance on map. 5. For further details, tap the dialog box to open the Device details window. While in the Device details menu, perform one of the following actions:
To view the location of the device on the map, tap View on Map.
To view the contact information of the selected device, tap

Documents / Resources

MOTOROLA SOLUTIONS MN005642A01-AV Two Way Radio [pdf] User Guide
MN005642A01-AV Two Way Radio, MN005642A01-AV, Two Way Radio, Way Radio, Radio

References

User Manual

MN005642A01-AV Two Way Radio

Specifications

Product Information

Intellectual Property and Regulatory Notices

Open Source Content

Waste Directive

Product Usage Instructions

Chapter 2: Radio Care

Chapter 3: Radio Overview

Using ViQi Virtual Partner

Chapter 4: Getting Started

FAQ

Q: How do I charge the radio battery?

Q: Can I use third-party accessories with the radio?

Q: How can I reset the radio if it malfunctions?

Documents / Resources

References

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