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About Hello

Hello encompasses a versatile lineup of consumer products, functioning as a trademark under Supermax Healthcare Inc. as well as encompassing electronic devices manufactured by companies like Shenzhen 1Mii Technologies. The Hello brand catalog features a variety of innovative tech devices, including desktop audio decoders, true wireless earbuds, MP3 players, and smart home gadgets like auto-tracking pet cameras and sleep systems.

In addition to audio and smart home electronics, Hello also includes recreational tech like advanced foldable aerial drones, as well as personal wellness and care items. Through creative solutions and responsive support, Hello strives to build relationships that inspire buyer confidence and elevate daily living.

• Where can I download the latest driver for my Hello DS600 desktop audio decoder?

  Drivers and electronic file manuals for the DS600 and other 1Mii-manufactured Hello audio products can be downloaded directly from the official 1Mii website at www.1mii.com.

• How do I pair my Hello True Wireless Earbuds?

  Take both earbuds out of the charging case simultaneously. Wait 2-3 seconds until the left earbud's indicator flashes red and blue, then activate Bluetooth on your device, search for the earbuds model, and click to connect.

• How do I reset my Hello earbuds to factory settings?

  Remove the earbuds from the charging case, press and hold the multi-function buttons on both earbuds for 15 seconds. The red and blue lights will flash alternately 3 times. Release the buttons and put the earbuds back into the charging case to complete the reset.

• Who do I contact for support with my Hello electronic devices?

  For Hello electronics and audio products manufactured by 1Mii, you can email support@1mii.com. For specific MP3 players like the Innioasis S1, support is available via JiuYun_css@hotmail.com or through their official Facebook page.