SKG H7 Ultra E Neck & Shoulder Massager

User Manual

Introduction

Welcome to the SKG H7 Ultra E Neck & Shoulder Massager. This manual provides essential information for safe and effective use. Please read it carefully before operating the device.

Note: Images and diagrams in this manual are for illustrative purposes only. The actual appearance may differ.

For instructions and support, visit: www.skg.com

Product Overview

The SKG H7 Ultra E is a neck and shoulder massager designed to provide relaxation and relief. It features multiple massage modes, heating functions, and adjustable settings for a personalized experience.

Key Components:

  • Massage Head: The primary contact points for the massage action.
  • Heating Area: Provides warmth to enhance the massage experience.
  • Fixed Straps with Adjustable Buckle: Allows for a secure and customized fit around the neck and shoulders.
  • Charging Port: For recharging the device (Type-C cable).
  • Control Panel: Buttons for adjusting speed, heat, and power.

Diagram Description: A visual representation of the massager shows its main parts: the massage heads, the heating area, the adjustable straps with a buckle, the charging port, and the control panel with distinct buttons for massage speed, heating function, and power on/off.

Features and Operation

Heating Function

The massager includes a heating function to provide warmth. It offers three levels of heat: Low, Medium, and High.

Note: To avoid low-temperature burns, use the heat levels cautiously. If you experience any discomfort, take a break immediately.

Massage Speed

The massage speed can be adjusted. The massage heads rotate at different speeds depending on the setting: Low speed for gentle massage, High speed for a more intense massage.

Massage Modes

The device offers several massage modes:

  1. Mix Mode: Designed for users experiencing neck, arm, and back discomfort without excessive pressure. This mode uses slow, gentle mixing for relief, with a 10-minute cycle.
  2. Pinch Mode: Provides rhythmic, gradual massage to enhance user experience and relieve muscle tension. This mode also has a 10-minute cycle.
  3. Push & Pull Mode: Utilizes strong push and pull techniques to address pain and swelling, with a 10-minute cycle.

Wearing the Massager

Follow these steps to wear the massager correctly:

  1. Adjust the length of the straps on both sides to ensure a symmetrical fit.
  2. Place the device around your neck.
  3. Bring the straps from the front under your arms and connect the buckle at the back.

After Use

To remove the massager:

  1. Press the buckle to release the straps.
  2. Loosen the buckle at the back.
  3. Carefully remove the product from your shoulders.

Charging and Indicators

Charging Instructions

The product is rechargeable and uses a Type-C USB port. Use a standard 5V-2A charger for optimal charging.

Power Indicator Light

The indicator light shows the battery status:

Light ColorLight StateDescription
GreenSolidBattery capacity > 25%
OrangeSolidBattery capacity < 25%
OrangeBreathingCharging battery
GreenBreathingBattery fully charged

Troubleshooting

Common Issues and Solutions

ProblemPossible Cause/Solution
Cannot power onBattery is discharged. Charge the product before use. Ensure the main power button is pressed.
Cannot charge or no charging indicatorCheck if the charging cable is properly connected. Verify that the charger specifications meet standard requirements.

Safety Precautions and Warnings

General Warnings

Important: This product is not a medical device and does not diagnose or treat any medical conditions. Consult a healthcare professional for any neck-related issues.

Do not use this product:

  • While driving, climbing, or performing other hazardous activities.
  • While sleeping or if you have impaired consciousness.
  • If you have cerebrovascular diseases, circulatory issues, inflammation, swelling, abscesses in the neck area, or cervical spine diseases, as it may worsen symptoms.
  • Keep out of reach of infants, children, and individuals who are completely or partially unconscious.
  • For users over 70 years old, use with caution, preferably with medical consent and supervision. For users over 65, use lower settings and monitor usage time due to potentially more sensitive skin.
  • If you have malignant tumors.
  • Near the heart.
  • If you have metal implants.
  • If you are pregnant or in the postpartum period.
  • If you use a pacemaker.
  • If you have acute purulent inflammation.
  • If you have blood clotting disorders.
  • If you have spastic paralysis.
  • If you have severe cognitive impairments.
  • If you are in the spastic phase after a stroke.
  • If you have neurogenic stress response abnormalities.
  • If you have unclear consciousness or limb joint deformities.

Specific Precautions

  • Read the user manual thoroughly before use.
  • Discontinue use immediately if you feel unwell or experience any abnormalities. Consult a doctor if symptoms persist.
  • If the product malfunctions, unplug it immediately to prevent overheating or short circuits. Contact customer support.
  • Do not connect or disconnect the charging cable with wet hands.
  • Do not wear necklaces while using the product.
  • Do not use the product while lying flat.
  • Ensure the product is placed symmetrically on the neck area for proper use.
  • When disconnecting the charging cable, pull the plug, not the cable, to avoid electric shock or damage.
  • Charge the battery fully before first use or after prolonged storage.
  • It is normal for the product surface to become warm during extended use.
  • The product is designed for neck massage; avoid prolonged continuous use. Take breaks if discomfort occurs.
  • Ensure control buttons are functioning correctly before use.
  • Be careful to avoid pinching fingers or other body parts in narrow areas.
  • Dispose of the product according to local environmental regulations.
  • Recommended for users aged 16 and above.

Environmental Restrictions

Do not use or store the product in the following locations:

  • Direct sunlight.
  • High temperature and humidity.
  • Near water.
  • Dusty environments.
  • Near open flames.
  • Strong electromagnetic fields.
  • Areas subject to vibration or shock.

Product Disposal

Lithium-ion Battery Disposal:

Please support battery recycling (lithium-ion batteries). The battery in this product is non-removable and designed for rechargeable use only. Do not attempt to remove or replace it.

Warning:

  • Do not incinerate or expose to high temperatures.
  • Do not puncture, drop, or disassemble.
  • Do not short-circuit the positive and negative terminals.
  • Keep away from metal objects like necklaces or hairpins.
  • Do not charge, use, or store near heat sources.
  • Keep away from infants and small children.
  • If battery fluid leaks, avoid contact with skin and eyes. If contact occurs, rinse thoroughly with water and seek medical attention.
  • Do not disassemble the product for repair; consult the seller.

For proper disposal, hand over the product to a professional recycling agency. Before disposal, ensure the device is powered off.

Environmental Compliance

This device complies with essential requirements and other relevant provisions of Directive (EU) 2023/988.

EU Declaration of Conformity: A copy can be found online at: https://www.skg.com/pages/skg-declaration-of-conformity

Recycling Information: Electrical products should not be disposed of with household waste. They must be recycled separately. Contact local collection points for free disposal.

Additional Warnings:

  • If skin irritation occurs, discontinue use and consult a doctor if symptoms persist.
  • Individuals with eczema, allergies, or asthma may be more sensitive.
  • Use only with the specified low-voltage safety power supply.
  • Children aged 8 and above can use the device under supervision.
  • Do not allow children to play with the device.
  • User cleaning and maintenance should not be performed by unsupervised children.
  • Do not apply pressure to the heart.
  • Do not use with other medical devices simultaneously without consultation.
  • Do not disassemble or modify the product.

Technical Specifications

ParameterSpecification
Product NameNeck & Shoulder Massager
ModelH7 Ultra E
Input Rated Power10W
Input Rated Voltage5V=
Battery Capacity2500mAh / 18.5Wh

Note: The product is rechargeable via Type-C USB. Use a standard 5V-2A charger.

Models: H7 Neck Massager, H7, Neck Massager, Massager

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