MICROCHIP PD-96XXGC Power over Ethernet Midspans User Guide

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1 PD-96XXGC/PD-95XXGC
1.1 Multiport Series User Guide

PD-96XXGC/PD-95XXGC


Multiport Series User Guide


Introduction

Microchip’s family of Power over Ethernet Midspans (PoE) PD-96XXGC/AC and PD-95XXGC/AC inject power over data-carrying Ethernet cabling. Employing these devices reduces the need for AC outlets, local UPS, and AC/DC adapters near Powered Devices (PDs).

PD-9x06GC, PD-9x12GC, and PD-9x24GC/AC Midspans support 6, 12, and 24 ports respectively, in a 10/100/1000BaseTx Ethernet network, over TIA/EIA-568 category 5/5e/6 cabling. PD-96xxGC and PD-95xxGC family devices can provide up to 90 W and 60 W respectively according to the new IEEE® 802.3bt standards. DC power is supplied over both spare and data pairs of wires within a cable (1/2, 3/6, 4/5, and 7/8) to terminal units.

PoE Midspan normally powers devices that are PoE enabled or are equipped to receive power over Ethernet. These devices are called Powered Devices (PDs).

PoE Midspans offer the following important features.

  • Safe and reliable power over an existing Ethernet infrastructure.
  • Remote management using web control and/or SNMPv3.
  • High-level of network security.
  • Safe solution that protects network infrastructure.
  • Standards compliant: IEEE 802.3bt.
  • Provides safe Power and Data over a single RJ45 cable.
1. Standards and Safety Guidelines

The following sections mention the standard and safety guidelines for the product.

1.1 Part Number Definition

PD-96xxGC/AC and PD-95xxGC/AC: 4 Pairs AC and DC input family.

Table 1-1.Part Number Definition

Symbol Description
xx Represents the number of ports (6, 12, or 24).
AC Midspan has AC input (24 and 12 ports units also have DC input).
1.2 Electrical Compatibility Approvals

Microchip PD-96xxGC/AC and PD-95xxGC/AC series complies with the following standards:

  • FCC Part 15: Class B UTP cabling
  • EN 55032: Class B with UTP cabling
  • EN 55024 (CISPR 24)
  • Canadian ICES-003, Class B
  • VCCI
1.3 Safety Standard Approvals

Microchip meets the following safety standards:

  • UL/IEC/EN 62368-1

Note: Consult Microchip for a complete list of safety certifications.

1.4 CE Marking

CE marking on this product indicates that this product complies with the Electromagnetic Compatibility (EMC) Directive and Low Voltage Directive (LVD).

2. Safety Information

Read the following safety information before using the PoE Midspan unit.

2.1 General Guidelines

Read the following safety information before carrying out any installation, removal, or maintenance procedure on the PoE Midspan. Warnings contain directions to be followed for the safety of personal and product.

2.2 Warnings
  • Read installation instructions in 5. PoE Midspan Installation before connecting Midspan to its power source.
  • Read instructions in 5. PoE Midspan Installation before connecting Midspan-to-Midspan power backup.
  • Only trained and qualified personnel must be allowed to install, replace, and service this equipment.
  • Midspan must be connected using a grounded power cord, as defined in 2.3 Power Cord.
  • This ITE device must be connected to PoE (power supply over Ethernet) networks only, without routing to other networks.
  • The power cord must not be attached to the surface of the building or pass-through walls, ceilings, floors, and similar openings in the building structure.
  • Steps must be taken to prevent physical damage to the power cord, including proper routing.
  • This product relies on building installation for short-circuit (over-current) protection. Use only a fuse or circuit breaker not higher than 15 A for 120 VAC (U.S.) or 10 A for 230 VAC (international).
  • All wiring and connections must conform to NFPA 70 (NEC)
  • Do not work on the system or connect or disconnect cables during lightning storms.
  • A voltage mismatch can damage the equipment and can pose a fire hazard. If voltage indicated on the label is different from the power outlet voltage, do not connect Midspan to this outlet.
  • For shelf-mounted equipment, verify that surface is stable and strong enough to support the equipment. Do not stack more than four Midspan units.
  • While disposing this product, follow all local laws and regulations.
  • Data and Data and Power ports of the Midspan are shielded RJ45 data sockets. They cannot be used as Plain Old Telephone Service (POTS) sockets. Only connect RJ45 data connectors to these sockets.
  • Associated Ethernet wiring must be limited to the inside of the building.
2.3 Power Cord

To replace the power cord, ensure to meet the local requirements.

  • To ensure a reliable connection to an AC mains supply, the equipment provides an appliance IEC60320 inlet to connect a detachable power supply cord.
  • Power socket outlet must be located near Midspan and easily accessible.
    Note: The only way to power OFF the unit is to disconnect the power cord from the outlet.
  • This unit operates under Safety Extra Low Voltage (SELV) conditions, according to IEC/EN60950-1 or ES1 according to IEC/EN 62368-1. Conditions are maintained only if the equipment to which the unit is connected also operates under SELV/ES1 conditions.
2.4 Country-wise Power Cord Specifications
U.S.A. and Canada
  • Cord must be UL-approved or CSA certified.
  • Minimum specification for flexible cord is:
    – No. 18 AWG
    – Type SV or SJ
    – Three-conductor
  • Cord set must have a rated current capacity of at least 13 A.
  • Attachment plug must be an earth-grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15 A, 250 V) configuration.
Denmark Supply plug must comply with section 107-2-D1, standard DK2-1a, or DK2-5a.
Switzerland Supply plug must comply with SEV/ASE 1011.
France and Peru IT supplies cannot power this unit. If your supplies are an IT type, the unit must be powered by 230 V (2P+T) via an isolation transformer with a 1:1 ratio, and with secondary connection point labeled Neutral and connected directly to ground.
U.K. PoE Midspan is covered by General Approval NS/G/12345/J/100003, for indirect connection to a public telecommunications system.
3. Safety Information

Read the following safety information before using to turn on power on your device Midspan Ethernet.

3.1 General guidelines

Read the following safety information before installing or removing anything, or performing any maintaining the power supply to your Midspan Ethernet device. Warnings contain instructions that must be followed for the safety of people and the product. Follow the instructions carefully.

3.2 Warnings
  • Read the installation instructions in this 5. PoE Midspan Installation before connecting the Midspan to a power source.
  • Read the installation instructions in this 5. PoE Midspan Installation before connecting the Midspan to a Midspan backup source.
  • Only trained and qualified personnel should be allowed to install, replace and maintain this equipment.
  • The Midspan must be connected using a grounded power cord, as specified in 2.3 Power Cord.
  • This ITE device must be connected to PoE (power over Ethernet) networks only, and this without routing to other networks.
  • The power cord should not be attached to the surface of the building or pass through walls, ceilings, floors and similar openings in the building structure.
  • Measures should be taken to prevent physical damage to the power cord, including appropriate routing.
  • This product depends on the building’s electrical installation for protection against short circuits (current overloads). Use only a fuse or circuit breaker whose power does not exceed 15 A for 120 VAC (US), or 10 A for 230 VAC (international).
  • All wiring and connections must comply with NFPA 70 (NEC)
  • Do not carry out work on the system, connect or disconnect cables during thunderstorms.
  • Voltage mismatch can damage equipment and pose a fire hazard. If the indicated voltage on the label is different from the voltage of the power source, do not connect the Midspan to this outlet.
  • For equipment mounted on a shelf, check that the surface is stable and strong enough for it. support. Never stack more than four Midspan units.
  • To dispose of/dispose of this product, follow local laws and regulations.
  • The Midspan PoE Data and Data and Power ports are shielded RJ45 data jacks. They cannot not be used as traditional telephone service jacks. Connect only connectors of RJ45 data to these jacks. Associated Ethernet cabling must be limited to the interior of the building.
  • Associated Ethernet cabling should be limited to the interior of the building.
4. 10/100/1000BASE-TX Ports Definition

The following sections detail PD-96xxGC and PD-95xxGC ports and their functions.

4.1 Data Input Ports

Midspan has 6, 12, or 24 10/100/1000Base-T Data In ports, located on PoE front panel (see Figure 4-1), configured in a non-crossover manner (straight-wired).

These ports are designed to carry Ethernet data only (Tx/Rx) over:

  • Standard 4-wire pairs (pins 1/2, 3/6, 4/5, and 7/8) (1000BASE-T)
  • 2-wire pairs (pins 1/2 and 3/6) (10/100BASE-T)
4.2 Data and Power Output Ports

Midspan has 6, 12, or 24 10/100/1000Base-T Data & Power Out ports, located on the front panel, as shown in the following figure. These ports are configured in a non-crossover manner (straight-wired) and carry Ethernet data over:

  • Standard 4-wire pairs (pins 1/2, 3/6, 4/5, and 7/8) (1000BASE-T).
  • 2-wire pairs (pins 1/2 and 3/6) (10/100BASE-T).
  • PD-96xxGC/AC and PD-95xxGC/AC series carry DC power over 4-wire pairs (pins 4/5, 7/8 and pins 1/2, 3/6).

Note: PoE Midspan is not a repeater. Therefore, maximum distance from the Ethernet switch must not exceed 100 meters (328 ft). PoE Midspan is guaranteed to work only within this distance, as specified in IEEE 802.3bt standards.

Figure 4-1.Front-View (PD-9X12G) of PoE Midspan

MICROCHIP PD-96XXGC Power over Ethernet Midspans - Figure 4-1

  1. DATA & POWER
  2. PORT INDICATORS
  3. NMS LINK LED
  4. POWER INDICATOR
  5. USB CONNECTOR
  6. DATA
4.3 Indicators

A set of indicators displays the status of the PoE Midspan and its ports. For more information about the status information during operation, see Table 4-1 and Table 4-2.

4.4 Power Indicator LED

Power Indicator LED on front panel displays the power status of PoE Midspan. When the LED is illuminated in green, it indicates that the Midspan is receiving AC power. For more information, see Table 4-1.

4.5 Port Indications

The following sections detail the PD-96xxGC and PD-95xxGC port indicators.

4.5.1 PD-96xxGC/AC and PD-95xxGC/AC Midspan Series

A bi-color (green and yellow) indicator per port indicates the port status.

  • Green indicates terminal unit (PD) has been identified as Power over Ethernet Enabled. It is active and receiving power over 4-wire pairs.
  • Yellow indicates that the terminal unit (PD) has been identified as Power over Ethernet Enabled. It is active and receiving power over 2-wire pairs.
  • Blinking green indicates that the port does not supply power and is inactive.

Note: PDs that are not PoE-enabled devices are not powered by Midspan.

The following table lists power status indications.

Table 4-1.Power Status Indications

Indicator Color Main Power Status Remarks
Power Indicator OFF Power supply unit is unplugged.
Green Power input is active. Power supply voltage is within limits.
Green light blinks once every second (only if power backup is connected). Midspan power supply failure (disconnected or out of voltage range). Unit receives backup power and continues to function normally. Maintenance measures must be taken whenever possible.

Table 4-2.Port Status Indications PD-96xx Series

Port LED Color Port Load Conditions Port Voltage
OFF Inactive load or unplugged port. Power to port is disconnected. DC voltage is not present on port output lines.
Green Active load is plugged in and complies with normal load conditions. Continuous nominal DC voltage is present according to 4-pairs configuration.
Yellow Active load is plugged in and complies with normal load conditions. Continuous nominal DC voltage is present on 2-wire pairs.
Green blinks once every second Overload or short circuit. Power to port is disconnected. DC voltage is not present on port output lines.
Green blinks once every 0.5 seconds Valid load. Total aggregated power exceeds pre-defined power budget. Power is not connected to port. DC voltage is not present on port output lines.
4.6 Connectors

On the front panel of Midspan, there is a Console port. Using a standard USB cable (USB Type B connector), users can connect a terminal to this port and load software.

Note: USB connection requires CP210x Driver.exe installation. To install the USB driver, see www.silabs.com/developers/usb-to-uart-bridge-vcp-drivers

The Console port is set to 38,400-baud for managed units and 19,200-baud for unmanaged units, 8 data bits, no parity, and 1 stop bit.

Figure 4-2.Connecting to Midspan

MICROCHIP PD-96XXGC Power over Ethernet Midspans - Figure 4-2

a) Ethernet Switch
b) Midspan Channel

Each data port is configured as data Pass-Through ports for all data pins (pins 1, 2, 3, 6, 4, 5, 7, and 8). Use cabling of Category 5 or higher.

5. PoE Midspan Installation

The following sections describe how to install a Midspan.

5.1 Background Information

Midspan is connected in series to an Ethernet switch/hub, as shown in the following figure. Switch’s data output terminals are connected to Midspan. Midspan delivers power over 4-wire twisted pairs (pins 7/8, 4/5 and pins 1/2, 3/6) in PD-96xxGC/AC and PD-95xxGC/AC series of Category 5e cabling, regardless of data quality. Most installations require Midspan to be rack-mounted.

Figure 5-1.Typical Installation

MICROCHIP PD-96XXGC Power over Ethernet Midspans - Figure 5-1

  1. VoIP Phone
  2. Wireless Access Point
  3. Network Camera
  4. Microchip Power over Ethernet Midspan
  5. Ethernet Switch
  6. Data
  7. Data & Power
5.2 Verifying Kit Contents

Unpack the kit and verify that the following items are included.

  • PoE Midspan
  • Mounting brackets (for 19-inch racks)
  • Screws for assembling the mounting brackets
  • Self-adhesive rubber feet
  • User guide

Before proceeding, record the serial number of the unit in the following rectangle for future reference. Serial number is found on the information label behind the PoE Midspan.

Figure 5-2.Serial Number

MICROCHIP PD-96XXGC Power over Ethernet Midspans - Figure 5-2

5.3 Rack Mounting Brackets

Midspan comes with 19-inch mounting brackets and screws. To install Midspan into a 19-inch rack:

  1. Remove the self-adhesive rubber feet from the bottom surface.
  2. Install the brackets using three screws per side.

Note: Rack-mounting screws are not provided.

Figure 5-3.Installing Mounting Brackets

MICROCHIP PD-96XXGC Power over Ethernet Midspans - Figure 5-3

5.4 Installation Factors

Follow the installation factors carefully:

  • Elevated Operating Ambient Temperature: If installed in a closed or multi-unit rack assembly, operating ambient temperature in the direct rack environment might be greater than the room ambient temperature. Therefore, install equipment in an environment compatible with manufacturer’s maximum rated ambient temperature (Tmra).
  • Reduced Air Flow: Install equipment in a rack in a manner that does not compromise the airflow required for safe operation of the equipment.
  • Mechanical Loading: While mounting equipment on a rack, ensure that the mechanical loading is even.
  • Circuit Overloading: Consider the connection of the equipment to a supply circuit and the effect overloading of the circuits might have on over-current protection and supply wiring. Appropriate consideration of the equipment nameplate ratings must be given while addressing this concern.
  • Reliable Grounding (Earthing): Maintain reliable grounding of the rack mounted equipment. Pay attention to the supply connections, other than direct connections to branch circuit (for example, using power strips).
5.5 Connecting Ethernet Cables

Ports on Midspan’s front panel are configured as Pass Through ports for eight (1, 2, 3, 6, 4, 5, 7, 8) conductors of RJ45 connectors. Use Category 5 cabling when making connections.

  1. Connect cables from the Ethernet Switch to DATA IN ports (lower row on front-panel).
  2. Connect cables from IEEE 802.3BT ready terminals (PDs) to the corresponding DATA & POWER OUT ports (upper row on front-panel).
5.6 Connecting Power Cables

When using an AC source to power Midspan, plug-in the provided power cord to the back AC connector.

5.7 Powering Up the Unit

PoE Midspan has no ON/OFF switch. To apply or remove power from Midspan, insert or remove the power cable to the AC socket on the back panel of the unit.

With power applied:

  • Midspan powers up.
  • Internal fan operates.
  • Device runs its POST, which takes less than 10 seconds. During POST, all ports are disabled and indicators illuminate in the following sequence:
    – Port indicators and power indicators illuminate in green.
    – Power indicator remains lit in green; port indicators are OFF.

Ports are now ready (enabled) for normal operation.

If LEDs are not lit, see Troubleshooting.

6. Troubleshooting

The following sections describe the troubleshooting procedures to address any problems encountered with the unit.

6.1 Preliminary Steps

If there is any problem, verify the following steps:

  • Power is applied to Midspan.
  • A crossover-type Ethernet cable is not used.
  • Ethernet cable from network is connected to DATA port.
  • Ethernet cable to PD is connected to Data & Power port.
  • Cable pairs are attached to their corresponding ports.
6.2 Troubleshooting Steps

The following table provides a problem and resolution sequence to assist in troubleshooting of minor operating problems. If steps given do not solve your problem, call the local dealer for further assistance.

Table 6-1.Troubleshooting Steps

Symptom Corrective Steps
Midspan does not power-up.
  1. Ensure that the power cord is properly connected.
  2. Verify voltage at power inlet is between 100 VAC and 240 VAC.
  3. Remove and reapply power to the device and check indicators during power-up sequence.
A port indicator is not lit and corresponding PD does not operate.
  1. Verify that the port is enabled (Midspan did not detect a PD).
  2. Verify that the PD is designed for Power over Ethernet operation.
  3. Verify that a standard Category 5/5e/6, straight-wired cable, with four pairs is used. 
  4. If an external power splitter is in use, replace it with a viable splitter.
  5. Verify that the PD is connected to the DATA & POWER OUTPUT port.
  6. Try to reconnect the same PD to a different port on the same Midspan or on another one. If it works, there is probably a faulty output port or RJ45 connection. 
  7. Verify that port shutdown command was not issued through Web management.
End device operates, but there is no data link.
  1. Verify that the port indicator on the front panel is continuously lit.
  2. If an external power splitter is in use, replace it with a viable splitter. 
  3. Verify that for this link you are using a standard UTP/FTP Category 5 straight (non-crossover) cabling, with all four pairs, and that the link is no longer than 100 meters.
  4. Try to reconnect the same PD to a different port on the same Midspan or on another one. If it works, there is probably a faulty port or faulty RJ45 connection.
7. Specifications

The following sections detail the unit specifications.

7.1 Physical Specifications

Dimensions (H x W x D): 44 x 435 x 271 mm (1.75″ x 17.2″ x 10.7″)

Table 7-1.Physical Specifications

P/N Weight
PD-9624GC/AC
PD-9612GC/AC
PD-9524GC/AC
PD-9512GC/AC
5 Kg (11 lbs)
PD-9606GC/AC PD-9506GC/AC 4.2 Kg (9.2 lbs)

Table 7-2.Environmental Specifications

Parameter Value
Operating Temperature 0 °C to 40 °C (32 °F to 104 °F)
Storage Temperature -20 °C to +70 °C (-4 °F to 158 °F)
Humidity 90 % maximum (non-condensing)

Table 7-3.Electrical Specifications Parameter

Parameter PD-9612/24GC and PD-9512/24GC
PD-9606GC and PD-9506GC
AC input voltage 100 VAC to 240 VAC at 50 Hz/60 Hz
Maximum input current PD-9612/24GC and PD-9512/24GC—12 A
PD-9606GC and PD-9506GC—5 A
Nominal output voltage 50 VDC to 57 VDC
Maximum output power PD-9612/24GC and PD-9512/24GC—950 W
PD-9606GC and PD-9506GC—450 W
Maximum output power per port PD-96xxGC—90W
PD-95xxGC—60W
DC input rated voltage PD-95XXGC/AC, PD-96XXGC/AC—53 VDC–57 VDC
Input DC maximum current PD-95XXGC/AC, PD-96XXGC/AC—20 A
8. Microchip’s PowerView Pro

Microchip’s PowerView Pro is a secure remote management system offering real time monitoring and control, with graphical representation, status indicators, and alarms. PowerView Pro manages Midspans through an Internet browser interface or through a Network Management System (NMS). Some of the most important features is remote power enable/disable functionality on each Midspan port, supporting hard resets of remote terminals such as WLAN Access Points and VoIP Phones PowerView Pro, and enabling to monitor and control at network and Element levels, as shown in the following figure. For further details, see Microchip’s PowerView Pro Web Manager User Guide.

Figure 8-1.Management Deployment

MICROCHIP PD-96XXGC Power over Ethernet Midspans - Figure 8-1

  1. HPoV or SNMPc Server/Manager
  2. Managed Power over LAN Midspan
  3. Network Management
  4. Element Management
  5. Management Station

PowerView Pro provides a number of unique features for Midspan management:

  • Remote Web management of PoE for monitoring and configuration.
  • Configuration using graphical representations of remote devices.
  • Real-time monitoring and configuration with visual status indicators and alarms.
  • Multi-manager capabilities.
  • Event and performance data recording.
  • Runs on a PC platform with Windows GUI.

Note: The PD-96xxGC/AC and PD-95xxGC/AC Midspan comes with the PowerView Pro software pre-installed. In case the software needs to be re-installed or updated, the latest version is located in Microchip’s Software Library.

9. Power Backup and Power Redundancy Connection

PD-9x24G and PD-9x12G has the following two options to ensure continuous power supply:

  • Power Redundancy
  • Power Backup
9.1 Power Redundancy

Microchip’s power redundancy mode is available in the PD-96xxG Midspan series. This mode enables internal power supply backup for two inter-connected Midspans. This mode provides seamless failover between two Midspans. If internal power supply of one of the two Midspans fails, it is detected automatically and a working power supply is provided to the other Midspan. Both the Midspans are ensured continuous uptime and all the active ports continue to operate without any effect on the connected PDs.

Power redundancy mode is available in the following midspans:

  • PD-9624GC/AC
  • PD-9612GC/AC
  • PD-9524GC/AC
  • PD-9512GC/AC

Note: While using the power redundancy option, connect only units that share the same power supply:

  • 1 Kw power supply units
    – PD-9624GC/AC
    – PD-9612GC/AC
    – PD-9524GC/AC
    – PD-9512GC/AC
9.2 Power Backup

If one of the Midspans’ power supplies fails, unit maintains full functionality by using an optional backup power supply.

Table 9-1.Power Backup of PDs

Midspan Unit Redundant Power Supply
PD-9624GC/AC, PD-9612GC/AC, PD-9524GC/AC, PD-9512GC/AC PD-9624GC/AC, PD-9612GC/AC, PD-9524GC/AC, PD-9512GC/AC
9.3 Connectors

Power backup and power redundancy connectors are located on the back side of the Midspan.

PD-9x24GC and PD-9x12GC power backup and power redundancy have two connectors, as shown in the following figure.

  • Power backup and power redundancy control signal connector, COM D-Sub: 15 pins, 3 rows female connector.
  • DC voltage terminal block connector has two positive (+) terminals and two negative (-) terminals.

Figure 9-1.PD-9X24GC and PD-9X12GC Rear Panel Connectors

MICROCHIP PD-96XXGC Power over Ethernet Midspans - Figure 9-1

  1. DC Voltage Terminal Block Connection
  2. Power Backup & Current Sharing Control Signal Connector
  3. Earth Ground Connection

9.3.1 Connecting Backup and Redundancy Connectors


MICROCHIP - Warning Before connecting one Midspan to another, disconnect both Midspans from the AC mains.

Implement Power Backup and Power Redundancy modes by using cable kit, which includes a DC cable and a signal COM.


To connect the connectors:

  1. Verify that the Midspans are mounted securely on the rack.
  2. Verify that the Midspans are not connected to the AC mains.
  3. Connect DC cable; two red wires (+), two black wires (-), and one yellow/green wire, as shown in the following figure.
  4. Connect COM cable.
  5. Connect Midspans to an AC outlet.
  6. Verify that the power indicator LED is ON (Green LED).

Note: When connecting a midspan to another midspan, connect the earth ground cable between both units Earth Ground connection.

MICROCHIP PD-96XXGC Power over Ethernet Midspans - a1

  1. FLAT WASHER
  2. SPRING WASHER
  3. NUT

Notes:

  1. If power indicator LED is not lit, see 6. Troubleshooting.
  2. Backup functionality can be monitored through NMS, as described in Figure 4-2.
  3. Consult Microchip for information on DC and COM cables.

Figure 9-2.PD-9×24-10G and PD-9×12-10G Rear Panel Connections

MICROCHIP PD-96XXGC Power over Ethernet Midspans - Figure 9-2

9.3.2 Power Backup and Power Redundancy Indications

For information on NMS configuration, see PowerView Pro User Guide. During Power Backup and Power Redundancy, NMS View-Status window displays Power Source Status field. Power Source Status field shows both internal and external power supply statuses (green indication for OK and red indication for Fail).

Figure 9-3.PD-9X12GC View-Status in NMS

MICROCHIP PD-96XXGC Power over Ethernet Midspans - Figure 9-3

Note: Midspan provides another power fail indication through Midspan’s power indicator LED. Whenever unit’s internal power supply fails, power indicator LED blinks once every second (Green LED).

Figure 9-4.PD-95XXGC and PD-96XXGC Front Panel LED Indication

MICROCHIP PD-96XXGC Power over Ethernet Midspans - Figure 9-4

10. Contacting Technical Support

If you encounter any problems while installing or using this product, consult the Microchip technical support team through the website or contact on the following number:

USA/Canada
Telephone: +1 877 480 2323
Internet: www.microchip.com/support

11. Revision History
Revision Date Description
A 07/2021 Initial revision
The Microchip Website

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Microchip’s product change notification service helps keep customers current on Microchip products. Subscribers will receive email notification whenever there are changes, updates, revisions or errata related to a specified product family or development tool of interest.

To register, go to www.microchip.com/pcn and follow the registration instructions.

Customer Support

Users of Microchip products can receive assistance through several channels:

  • Distributor or Representative
  • Local Sales Office
  • Embedded Solutions Engineer (ESE)
  • Technical Support

Customers should contact their distributor, representative or ESE for support. Local sales offices are also available to help customers. A listing of sales offices and locations is included in this document.

Technical support is available through the website at: www.microchip.com/support

Microchip Devices Code Protection Feature

Note the following details of the code protection feature on Microchip devices:

  • Microchip products meet the specifications contained in their particular Microchip Data Sheet.
  • Microchip believes that its family of products is secure when used in the intended manner and under normal conditions.
  • There are dishonest and possibly illegal methods being used in attempts to breach the code protection features of the Microchip devices. We believe that these methods require using the Microchip products in a manner outside the operating specifications contained in Microchip’s Data Sheets. Attempts to breach these code protection features, most likely, cannot be accomplished without violating Microchip’s intellectual property rights.
  • Microchip is willing to work with any customer who is concerned about the integrity of its code.
  • Neither Microchip nor any other semiconductor manufacturer can guarantee the security of its code. Code protection does not mean that we are guaranteeing the product is “unbreakable.” Code protection is constantly evolving. We at Microchip are committed to continuously improving the code protection features of our products. Attempts to break Microchip’s code protection feature may be a violation of the Digital Millennium Copyright Act. If such acts allow unauthorized access to your software or other copyrighted work, you may have a right to sue for relief under that Act.
Legal Notice

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SQTP is a service mark of Microchip Technology Incorporated in the U.S.A.

The Adaptec logo, Frequency on Demand, Silicon Storage Technology, and Symmcom are registered trademarks of Microchip Technology Inc. in other countries.

GestIC is a registered trademark of Microchip Technology Germany II GmbH & Co. KG, a subsidiary of Microchip Technology Inc., in other countries.

All other trademarks mentioned herein are property of their respective companies.

© 2021, Microchip Technology Incorporated, Printed in the U.S.A., All Rights Reserved.

ISBN: 978-1-5224-8578-0

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© 2021 Microchip Technology Inc.      User Guide        DS00004094A
and its subsidiaries

Documents / Resources

MICROCHIP PD-96XXGC Power over Ethernet Midspans [pdf] User Guide
PD-96XXGC, PD-95XXGC, PD-96XXGC Power Over Ethernet Midspans, PD-96XXGC, Power Over Ethernet Midspans, Over Ethernet Midspans, Ethernet Midspans, Midspans

References

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