Comfee Washing Machine Owner's Manual: CLV20N3AMG, CLV20N3AWW

Safety and Precautions

This manual contains important information on the installation, use, and care of your appliance. Please read this manual carefully before installation and operation of this machine to prevent injury and property damage.

Warnings and Important Safety Instructions in this manual DO NOT cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washer.

Important Safety Instructions

WARNING: This indicates that hazards or unsafe practices may cause serious personal injury or death. ⚠️
CAUTION: This indicates that hazards or unsafe practices may cause minor personal injury or property damage. ⚠️
This graphic represents CAUSE ATTENTION, and detailed cautions will be displayed in the side graphic. ?
This graphic represents OPERATION PROHIBITED, and detailed prohibitive items will be displayed in the side graphic. ?
This graphic represents FORBIDDEN EXECUTION, and detailed forbidden execution items will be displayed inside the graphic. ❌

State of California Proposition 65 Warnings

WARNING: This product can expose you to chemicals including: Benzene, formaldehyde, and carbon monoxide which are known to the State of California to cause cancer or Reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Installation Instructions

Unpacking and Removing Shipping Material

Remove the packing box and lift the washer up and away from the foam base cushion. Open the lid of washer to take out all accessories including protection foam.

The diagram shows a box being opened, revealing foam packaging. Another diagram shows the washer being lifted from a foam base cushion, and a final image shows the washer itself.

Packaging materials can be dangerous to children. Keep all packaging material (plastic bags, polystyrene, etc.) well out of children's reach. Do not operate the appliance on the foam base cushion. Falling to do so will result in serious vibration. ⚠️

Key Parts and Components

The diagram shows the front of the washing machine with labels pointing to: Top lid, Control panel, Base, Frame, Cabinet.

Another diagram shows the back of the washer with labels: Water inlet, Drain hose, Power line, Roller, Pump filter.

Accessories

Owner's manual ?
Water supply hoses ?
Water intake cap ?
Quick connection adaptor ?
Bottom cover ?
Screw ?

Tools Needed in Installation

Pliers ?
Phillips screwdriver ?
Level ?

Key Dimensions and Specifications

Diagrams show the front, side, and rear views of the washing machine with dimensions. Front view: Width 21.7in (550mm), Height 37.0in (940mm). Side view: Depth 22.2in (565mm), Height 37.0in (940mm). Rear view: Depth 22.2in (565mm), Height 53.1in (1350mm) with lid open.

Location Requirements

Diagram A shows side clearances of 1 inch (2.5cm) and rear clearance of 6 inches (15.2cm). Diagram B shows front clearance of 2 inches (5.1cm) and top clearance of 24 inches (61cm) for a closet or door.

Flooring: For best performance, install your washer on a solidly constructed floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors to vibration which can cause your washer to move slightly during the spin cycle.

Do not install your washer in areas where water may freeze, since your washer will always retain some water in its water valve, pump, and hose areas. Frozen water can damage the belts, the pump, hoses, and other components. Never install on a platform or weakly supported structure. ⚠️

Choose the Proper Location

Electric: Use 120Volt 60Hz 15 Amps fuse or circuit breaker. Individual branch circuit serving only your washer is recommended. Never use an extension cord. ⚠️
Grounding: Electrical grounding is required for this washer. This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Warning: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. ⚠️
Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes. ⚠️
Water: Water pressure of 14 to 70psi (100 to 500 kPa) is required. Water pressure less than 14psi may cause water valve failure, or may not allow the water valve to shut off completely, or may extend the fill time beyond what your washer controls allow, causing your washer to turn off and alarm error. A time limit is built into the controls to prevent flooding in your home if a hose becomes loose.
The water faucet must be within 4 feet / 122 cm of the back of your washer to match the inlet hoses provided with your washer.
To avoid the possibility of water damage: Have water faucets easily accessible. Turn off faucets when the washer is not in use. Periodically check that there is no leakage from the water inlet hose fittings.

Drain facility

The recommended height of the standpipe is 35in. or 90cm. The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose.

Install Your Washer

Before Installing, make sure there are rubber gaskets inside the fittings at both ends of the water supply hoses. ⚠️

If there are no water inlet hoses packed with the washer or if the hoses are damaged, Call Comfee Service Center at 1-866-646-4332. Installing new water supply hoses without the original hoses can cause water leakage. When you initially install the washer, be sure to use new hoses.

Step 1: Move your washer to selected position

The diagram shows tilting the washer onto its rear wheels.

Make sure the location has a hard, level surface without carpeting. There should be no direct sunlight. Do not expose the unit to freezing temperatures (under 32° F or 0° C). ⚠️

Step 2: Install the Bottom Cover

The diagram shows the bottom cover being attached with screws.

Step 3: Connect the water hoses

The Quick Connection Adaptor is primarily for quick connection to a single faucet, such as a typical kitchen sink, in cases where the washer is stored in a different place than where it is used. Skip this step if you are connecting the washer to a sink with separate hot and cold utility hookups. Installing new water supply hoses without the original hoses can cause water leakage. When you initially install the washer, be sure to use new hoses.
Pull back on the white ring to free the faucet fitting from the adaptor for installation into the faucet.
Screw the end of the cold water hose onto the base of the hose fitting.
If the faucet has an internal screw thread, unscrew the adaptor if present from the top of the faucet. Then screw the faucet fitting into the faucet. Make sure that the black rubber gasket is on the top of the adaptor before screwing it in.
If the faucet has external screw threads, remove the gasket from the top of the faucet fitting, and screw the fitting over the external threads.
Pull back on the white ring to connect the two parts of the adaptor together.

NOTE: When connected to a single faucet that can dispense either hot or cold water, both hot and cold water can be run through the cold water line for washing use. However, it is recommended to only run cold water washes when the adaptor is connected to such a faucet.

The diagram shows faucet connection options.

Connect the water supply hoses to the HOT and COLD faucets. For convenience, use the Quick Connection Adaptor for connection to the cold water faucet. See Instructions for Quick Connection Adaptor use in Step 1 above.
Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a wrench.

When you fasten the fittings, do not fasten them too tightly or apply tape or pipe sealant to the faucets or water supply fittings. After you have connected the water supply hoses to the faucets, ensure that they are connected securely by pulling the water supply hoses downwards. ⚠️

Place the unconnected ends of the hoses into a bucket and open the faucets connected to the two water supply hoses for 10 or 15 seconds to remove any foreign substances from the hoses. Close the faucets before continuing.
Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer.

The water supply hose connected to the HOT water faucet must be connected to the hot water supply intake and the water hose connected to the COLD water faucet must be connected to the cold water supply intake. ⚠️

Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a wrench.
Confirm that the water supply hoses are not twisted or bent. If the hoses are twisted or bent, the hoses can leak and cause electric shock or fire. To avoid electric shock or fire, check your washer's connections. To ensure the cold water intake provides optimal results for the selected cycle, connect both the HOT and COLD water faucets. If either or both are not connected, an error code can occur.
If you do not want to use the HOT water supply, install the water intake step into the HOT water supply intake hole. In this case, you must select Cold water as the wash temperature choice. See Wash Temp in Control Panel section on page 23.
Turn on the HOT and COLD water supplies and check all the water intake connections and the faucets for water leaks.

Step 4: Connect the drain hose

A. Over the edge of a wash basin. Secure the guide to the side of the basin wall with a hook or to the tap with a piece of string to prevent the drain hose from moving. The diagram shows hose in a basin with retainer.

B. In a standpipe. The standpipe must be no shorter than 32 in. (81cm) and no longer than 39 in. (100cm). The diagram shows hose in a standpipe with retainer.

C. In a laundry tub. The laundry tub must be no shorter than 32 in. (81cm) and no higher than 39 in. (100cm). The diagram shows hose in a laundry tub with retainer.

Make sure that the connection between the drain hose and the wash basin, standpipe or laundry tub is not alright. ⚠️

Step 5: Leveling your washer

See if the washer is level by checking the position of the tub or using a leveling gauge. The diagram shows a leveling gauge on top of the washer.

Slide the washer into position.
Open the lid of the washer, and pour the water into the tub to just below the pulsator level.
If the washer is level, the pulsator is positioned at the center of the washer as shown in the figure above. If not, level your washer by turning the front leveling feet, clockwise or counterclockwise as necessary. The diagram shows adjustable legs.

Step 6: Powering your washer

Plug the power cord into a 3-prong, well grounded 120Volt, 60Hz approved electrical outlet protected by a 16-amp fuse or comparable circuit breaker. The diagram shows a plug in an outlet.

Your washer is grounded through the third prong of the power cord when plugged into a 3-prong grounded electrical outlet.

The electrical valve, capacitor, of this appliance are intentionally not grounded and may present a risk of electric shock during serving. ⚠️

Do not contact these electronic devices while the appliance is energized.

Step 7: Running a test cycle

Run a test cycle as follows to check if your washer is properly installed.

Press the Power button to turn on your washer.
Select the Rinse+Spin cycle by pressing the Function to turn ON the Rinse and Spin lights.
Press the Start/Pause button to start the test cycle.
The washer should not rock or vibrate excessively when water is supplied or when spinning, and should drain water during the spin cycle.

If water leaks while water is being supplied or drained, check the water connections. ⚠️

If the washer rocks and vibrates excessively, level your washer again.

Step 8: Storing your washer

If you want to store your washer at another location, unplug it, drain any remaining water from the drain pipe and hook the power cord into the back of the washer. Disconnect the water inlet hoses from the faucets and move washer to new location.

Operating Instructions

Control Panel

The control panel features buttons for ON/OFF (⏻), START/PAUSE (▶️/⏸️), EXTRA RINSE (?), Program selection, Control Lock (?), Temperature (Hot ?, Warm ?️, Cold ❄️), Load Size (?), Delay (⏳), and a Digital display.

1 - ON/OFF: Press the ON/OFF button to turn ON the power to the washer. Press again to turn OFF the unit.
2 - START/PAUSE: Press the START/PAUSE button to start the wash cycle. Press the button during operation to pause the cycle. Press again to continue the cycle.
3 - EXTRA RINSE: Press the EXTRA RINSE button to add one rinse.
4 - Program: Press this button to select your desired washing program. Options include Normal (light), Heavy (light), Delicate (light), Quick (Flash), Bulky (Flash), Spin Only (Flash).
5 - CONTROL LOCK: The control lock function can help to prevent children from changing the operation status of the unit. Press and hold the "Temp." and "Program" buttons simultaneously to activate this function. Press and hold the "Temp." and "Program" buttons simultaneously again to deactivate Control Lock. When Control Lock is activated, no buttons will function except for POWER and the ability to deactivate Control Lock as described above.
6 - Temperature: Press this button to select water temperature for washing. Cold light only indicates Cold Water selection. Warm light only indicates Warm Water selection. Hot light only indicates Hot Water selection.
7 - Load Size: Press this button to set your washing load size. Your setting will decide the water level throughout all steps in the cycle. Options are Large, Medium, Small.
8 - Delay: Press this button to set your desired time to delay start the washer.
9 - Digital display: The digital display will show and count down the estimated minutes for the wash cycle selected. Or, if Delay Start is set, the display will count down the hours until the cycle begins, and then change to a minute countdown for the wash cycle.
10 - Procedure: Press this button to select cycle steps included in your setting cycle. The related light will be ON indicating that the step is selected. Normally, all Soak, Wash, Rinse and Spin steps are included with all lights ON.

Washing a load of laundry

Step 1: Power on your washer

Press the ON/OFF button to power your wash on. ⏻

Step 2: Prepare and Sort Laundry

Before loading your laundry, be sure to take out coins, keys and other hard objects, and close all zippers to prevent the clothes from damage. ⚠️

The diagram shows coins, keys, zipper, and a laundry basket.

Sort laundry by fabric type, soil level, color and load size as needed. Refer to the Fabric Care Chart in the APPENDIX.

Step 3: Load your washer

To ensure good cleaning results do not overload the tub, especially when washing heavily soiled loads. Never load the tub more than 3/4 full.

Overloading may reduce washing efficiency, cause excess wear, and possibly cause creasing or wrinkling of items in the load. ⚠️

Note: To add a forgotten item:

Press the START/PAUSE button to pause the washer.
Wait for the tub to stop turning, then open the door.
Add the item, close the door, and then press the START / PAUSE button. The cycle will resume.

Step 4: Add detergent

This washer is designed for high efficiency (HE) powder detergent only. Draw out the compartment outer and add the recommended amount of detergent directly into the detergent compartment before starting your washer. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer. Always reduce the amount of detergent if the load is small or lightly soiled, or if your water is very soft. Never use more than the maximum amount recommended by the detergent manufacturer.

The diagram shows a detergent compartment and a washing machine drum.

Never pour any liquid bleach directly onto the load. It can cause fabric damage, such as weakening of cloth fibers or color loss. ⚠️

Step 5: Select your desired cycle and options

First, select your desired washing program. Options include Normal (light), Heavy (light), Delicate (light), Quick (Flash), Bulky (Flash), Spin Only (Flash).

Second, select the water level based on a Large, Medium or Small load size. Press the Load Size button to change the water level setting.

Third, select your desired wash cycle steps. If you want the wash cycle to perform all four steps, just keep them lighted. Pressing the button will change the number of steps performed. Steps include Soak, Wash, Rinse, Spin.

Fourth, select your desired water temperature for washing action. For some cycles, options in this function will be limited accordingly. Temperature options are Hot ?, Warm ?️, Cold ❄️.

Note: The temperature setting is just for washing action. Rinsing action is cold water only for all cycles.

Last, you may delay the start time for washing if desired. Press the Delay button to add 1 hour to the display up to 24 hours. One more press will cancel the Delay function and the display light will turn off.

Press the EXTRA RINSE button to add one rinse.

Step 6: Start the cycle

Press the START/PAUSE button to start the washing cycle. When the washing cycle begins, the Estimated Time will count down the hours until the cycle begins, and then change to a minute countdown for the wash cycle.

When the washer is running, you should pause the program and wait for the basket stopped completely before you open the door. ⚠️

Note: If you want to cancel the Delay Start function after it is started, you should power off the unit and reset all functions before restart the unit.

Control lock

This function is useful to prevent children from changing the operation status of the unit. Press and hold the "Temp." and "Program" buttons simultaneously to activate this function. Press and hold the "Temp." and "Program" buttons simultaneously again to deactivate Control Lock. When Control Lock is activated, no buttons will function except for POWER and the ability to deactivate Control Lock as described above.

Energy efficiency test program

'Normal' wash cycle is the recommended wash cycle to wash up to a full load of normally soiled cotton or linen clothing.

Cycle Guide

Program	Load Size Scope	Soak Time (about)	Wash Time (about)	Rinse Timee	Final Spin Time	Total Time
Normal	Large	—	15 min	1	7 min	32 min
	Med	—	15 min	1	12 min	37 min
	Sm	—	15 min	1	12 min	37 min
Permanent Press /Wrinkle Resistant/Wrinkle Control	Large	—	12 min	2	7 min	45 min
	Sm, Med, Lg	—	12 min	2	3 min	37 min
Gentle/Delicates	Sm, Med, Lg	—	3 min	1	3 min	15 min
Hand Wash	—	—	15 min	2	7 min	59 min
Quick	Large	—	3 min	1	3 min	15 min
Bulky	Large	—	15 min	2	7 min	59 min
Spin Only	—	—	—	—	24 min	25 min

Note: The cycle Normal/Eco on large load and cold water temperature has a small, linger spin time for additional cleaning cycles. Wash removal of heavy soiled items, like bedding in the washing net. For hot and warm water temperatures are the same when using Normal/Eco. If you need a higher temperature wash, use a different program.

User-Maintenance Instructions

Regular Cleaning and Maintenance

Cleaning the exterior: Turn off the water faucets after finishing the day's washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out. Use a soft cloth to wipe up all detergent, bleach or other pills as they occur. Clean the following as recommended.
Control Panel: Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly onto the panel.
Cleaning the Interior: Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes. Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry. Hard water deposits may be removed, if needed. Use cleaners labeled 'Washer safe'.
Tub clean: Run an Express cycle with some bleach every month to clean the tub. This will also help to remove mold which may occur inside the washer.
Lint filter clean: There is a built-in lint filter in your washer. It can help to collect lint during washing cycle. It is suggested to clean the lint filter every 10 cycles. Take it out and clean the filter with water. Then place it back into the washer. The diagram shows filter removal and cleaning.
Pump filter clean: There is a built-in Pump filter in your washer. It can help to protect the pump during washing cycle. It is suggested to clean the pump filter once every month. Take the filter out and clean it with water. Then place it back into the washer. The diagram shows filter removal and cleaning.

Troubleshooting

Before calling for service

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washer does not function properly or does not function at all, check the following before you call for service.

Problem	Possible Cause	Solutions
Thumping sound	Heavy wash loads may produce a thumping sound. Washer load may be out of balance.	This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load. Pause the cycle and redistribute the load.
Vibrating noise	Packaging materials were not removed. Wash load may be unevenly distributed in the tub. Not all leveling feet are resting firmly and evenly on the floor. Floor not rigid enough.	See the UNPACKING AND REMOVING SHIPPING MATERIAL section in the Installation Instructions. Pause the cycle and redistribute the load. See Leveling the Washer in the Installation Instructions. Make sure that the floor is solid and does not flex. See Flooring in the Installation Instructions.
Excessive sudsing	Too much detergent or incorrect detergent.	HE detergents are formulated specifically for High-Efficiency washers and contain suds reducing agents. Only use detergent with the High-Efficiency (HE) logo.
Water leaking	Inlet hose connection is loose at faucet or washer. Drain hose pipes are clogged. Drain hose has come out of drain or is not inserted far enough. A large item such as a pillow or blanket is above the top of the tub.	Check hoses for leaks, cracks and splits. Check and tighten hose connections. This washer pumps out water when not in use. If water is backing up out of the drain pipe during drain. If water is coming out of the drain, check for proper drain hose installation and check restrictions in the drain. Contact a plumber to repair drain pipe. Tie drain hose to inlet or standpipe as present in the diagram, but during drain, insert the drain hose into the pipe as far as the drain hose flange. For smaller drain pipes, insert the drain hose into the pipe 1-2 in. Rest the flange. Stop the washer and check the load. Make sure the load does not crest above the top edge of the tub.
Rattling and clanking noise	Foreign objects, such as keys, coins, or safety tins, may be in tub or pump.	Stop washer, check tub and drain filter for foreign objects. If noise continues after washer is restarted, call for service.
Wrinkling	Washer not unloaded promptly. Washer overloaded. Hot and cold water inlet hoses are reversed.	Always remove items from the washer as soon as the cycle is complete. The washer can be fully loaded, but the tub should not be tightly packed with items. The lid should close easily. Hot water rinse can set wrinkles in garments. Check the inlet hose connections.
Staining	Washer not unloaded promptly. Clothes were not properly sorted.	Always remove items from the washer as soon as possible after the cycle is complete. Always wash dark colors separately from light colors and whites to prevent discoloration. Never wash heavily soiled items washed with lightly soiled items.
Wash cycle time is longer than usual	This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary.
Musty or mildew odor to washer	Incorrect or too much detergent has been used. Inside of tub was not cleaned properly.	Use only High-Efficiency (HE) detergent in accordance with the manufacturer's instructions. Run an Express cycle with bleach, or once a month to clean tub and remove any mold from inside washer.
Washer will not turn ON	Power cord is not properly plugged in. House fuse is blown, circuit breaker has tripped, or power outage has occurred. If washer stopped during a cycle due to a loss of power, the washer will respond to tools where it stopped when the power was restored.	Make sure that the plug is plugged securely into a grounded 3-prong, 120-VAC, 60-Hz outlet. Reset circuit breaker or replace fuse. If the problem is a circuit event, it have it corrected by a qualified electrician. Reset circuit breaker or replace fuse. If more than one appliance is connected to the outlet, call an electrician to have an additional circuit installed.
Water leaks	Over sudsing of detergent.	Over sudsing may create leaks, and may be caused by the type and amount of detergent used. High-efficiency (HE) detergent is the only detergent recommended. Make sure that the correct detergent and any additives are put into the correct dispenser compartments. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer. Always reduce the amount of detergent if the load is small or very lightly soiled, or if your water is very soft. Never use more than the maximum amount recommended by the detergent manufacturer.
Poor stain removal	Previously set stains.	Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal.
Washer will not drain water	Kinked drain hose. Drain located higher than 48 in. above the floor.	Ensure that the drain hose is not kinked. Make sure that the drain pipe is away from the washer and is no more than 5 ft. away from the washer.
Washer will not operate	Water supply is turned off. Control panel has powered off due to inactivity. Washer is unplugged. Controls need to be reset. START/PAUSE was not pressed after a cycle was set. Extremely low water pressure. Washer is too cold. Washer is running under Delay start program.	This is normal. Press the POWER button to turn the washer on. Make sure cord is plugged securely into a working outlet. Turn both hot and cold water faucets fully on. Make sure the cycle was set correctly, close the lid and press the START/PAUSE button. The washer will not operate if the lid is open. Close the lid and make sure that nothing is caught under the lid preventing it from closing completely. Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be on a dedicated branch circuit. The washer will resume the cycle where it stopped once power is restored. Press the POWER button, then re-select the desired cycle and press the START/PAUSE button. Press the POWER button, then re-select the desired cycle and press the START/PAUSE button. Check another faucet in the house to make sure that household water pressure is adequate. If the washer has been exposed to temperatures below freezing for extended periods of time, allow it to warm before pressing the POWER button. Otherwise, the display will not come on. It's normal if the unit doesn't operate under Delay Start function. It will start automatically after the delay time is out.
Washer not filling properly	Filter clogged. Inlet hoses may be kinked. Insufficient water supply. The washer lid is open. Hot and cold water inlet hoses are reversed. Water level is too low. Water inlet valve damaged.	Check for kinks in the inlet hoses. Ensure the water supply is adequate. Make sure the lid is closed. Check that the hot and cold water inlet hoses are connected correctly. Check the water level setting. Contact service if the water inlet valve is damaged. Make sure that both hot and cold water faucets are turned on all the way. The washer will not operate if the lid is open. Close the lid and make sure that nothing is caught under the lid preventing it from closing completely. Check hose connections. Make sure that both hot and cold water faucets are turned on all the way. This is a high efficiency washer. The water is not normally cover the clothes. The fill level is optimized for the wash motion to achieve the best wash performance. Call to the service center for service.
Water leaks every load	Hoses not installed correctly.	Check all fill and drain hose connections to ensure that they are tight and secure.

Error Codes

Error Code	Possible Cause	Solutions
E1	It takes over 30 minutes to fill water but cannot achieve its preset water level.	Check for Washer not filling properly and Water leakage.
E2	It takes over 10 minutes to drain water but cannot drain the washer empty.	Check for Washer will not drain water.
E3	The top lid is open.	Close the lid and Press the ON/OFF button.
E4	The washer runs out of balance for three times.	Redistribute the load.
XX	Others	Please try again first, call up service line if there are still troubles.

Appendix

Fabric Care Chart

The following symbols provide garment care direction. The Clothing care labels include symbols for washing, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to maximize garment life and reduce laundering problems.

Wash Cycle	Special Instructions	Warning Symbols for Laundering
Normal	Line Dry/Hang to Dry	Do Not Wash
Permanent Press /Wrinkle Resistant/Wrinkle Control	Drip Dry	Do Not Wring
Gentle/Delicates	Dry Flat	Do Not Bleach
Hand Wash	Heat Setting	Do Not Tumble Dry
Water Temperature**	High	No Steam (added to iron)
Hot	Medium	Do Not Iron
Warm	Low	Dryclean
Cold	Any Heat	Dry Clean
Bleach	No Heat/Air	Do Not Dry Clean
Any Bleach (when needed)	Iron-Dry or Steam Temperatures
Only Non-Chlorine (color-safe) Bleach (when needed)	High	Line Dry/ Hang to Dry
Tumble Dry Cycle	Medium	Drip Dry
	Low	Dry Flat
Normal		For machine-washable wool. Loads should be under 8 pounds.
Permanent Press /Wrinkle Resistant / Wrinkle Control
Gentle/ Delicates

** The number of dots represent appropriate wash water temperatures for various items. The temperature range for Hot is 105°-125°F/41°-52°C, for Warm 85°-105°F/29°-41°C and for Cold 60°-85°F/16°-29°C. (Wash water temperature must be a minimum of 60°F/16°C for detergent activation and effective cleaning.) The clothes washer cannot ensure these temperatures because the actual temperature of the water entering your washer depends on water heater settings and regional water supply temperatures. For example, cold water entering the home in the northern states during winter may be 40°F/4°C which is too cold for effective cleaning. In this situation, you will need to adjust the water temperature by selecting a warm setting, adding some hot water to the MAX FILL line, or using your Washer's heating option, if available.

Limited Warranty

Midea America Corp. warrants this Washing Machine to be free from defects in material and workmanship, and agrees to remedy any such defect or to furnish a new part(s), at the company's option, for any part(s) of the unit that has failed during the warranty period. Parts and labor expenses are covered on this unit for a period of one year from the date of purchase. A copy of the dated sales receipt or invoice is required to receive warranty service by an authorized service agent.

Limitations of Remedies and Exclusions:

Product repair in accordance with the terms herein, is your sole and exclusive remedy under this limited warranty. Any and all implied warranties including merchantability and fitness for a particular purpose are hereby limited to one year or the shortest period allowed by Midea America Corporation. Corporation is not liable for incidental or consequential damages and no representative or person is authorized to assume for it any other liability in connection with the sale of this product. Under no circumstances is the consumer permitted to return this unit to the factory without prior written consent of Midea America Corporation.

Some states prohibit the exclusion or limitation of incidental or consequential damages, or limitations on implied warranties. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Parts	Labor
1 Year	1 Year

For Service or Assistance, please call 1-866-646-4332. Or visit us on the web at http://us.midea.com/us/support/customerserviceusa@midea.com.

This warranty covers appliances in use within the continental United States, Puerto Rico, and Hawaii. The warranty does not cover the following:

Damages due to shipping damage or improper installation.
Damages due to misuse or abuse.
Content losses due to failure of the unit.
Inside components such as filters, etc.
Repairs performed by unauthorized service agents.
Service calls that do not involve defects in material and workmanship such as instructions on proper use of the product or improper installation.
Replacement or resetting of house fuses or circuit breakers.
Failure of the product if used for other than for its intended purpose.
Disposal costs for any failed unit not returned to our factory.
Any delivery costs incurred as the result of a unit that fails to perform as specified.
Excessive heat and cold temperatures for product service if your appliance is located in a remote area where service and/or authorized service technician is not available.
The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.

Service