Huawei Soyealink B628-350 LTE CPE Quick Start Guide
Product Overview
The Huawei Soyealink B628-350 is an LTE CPE router. The following diagram illustrates the ports and indicators:
Front/Side View:
- 1. LAN port
- 2. LAN/WAN port
- 3. Landline phone port (Optional. Actual product appearance and functions prevail.)
- 4. Power input
- 5. SIM card slot
- 6. Reset button
- 7. Power button
- 8. WPS button
- 9. Power indicator
- 10. Wi-Fi® indicator
- 11. Signal strength indicator
Setup
1. SIM Card Insertion
Ensure you use the correct SIM card type: mini-SIM (2FF), micro-SIM (3FF), or nano-SIM (4FF).
Open the SIM card cover. Insert the SIM card gently into the SIM card slot until it clicks. Then, close the SIM card cover.
Note: To remove the SIM card, gently press it until it clicks, and it will pop out automatically. Do not insert or remove the SIM card while the router is running, as this may affect performance or damage the card.
2. Power Connection
Connect the power adapter to the router.
The indicators will turn on when the router has successfully connected to a network.
- Signal strength indicator: Green: Strong. Yellow: Moderate/Weak. Red: No network connection. Refer to FAQs for troubleshooting.
Connecting to your Wi-Fi Network
Once the router is connected to a mobile data network, you can connect your computer or mobile phone to the router's Wi-Fi network to access the Internet.
Refer to the label on the bottom of the router for the default Wi-Fi network name (Wi-Fi Name) and password (Wi-Fi Password).
- When the Wi-Fi indicator is steady on, Wi-Fi is enabled. To enable or disable Wi-Fi, refer to the router's web-based management page.
- Promptly change the Wi-Fi network name and password on the web-based management page to prevent unauthorized access. You will need to reconnect to the router's Wi-Fi network after changing the password.
Managing Your Router
You can manage the router using the web-based management page. Refer to the label on the bottom of the router for the default IP address and password.
- Ensure you promptly change the default login password for the web-based management page to prevent unauthorized users from changing the router's settings.
- You can also manage your router using the device management app.
Connecting Multiple Devices
You can connect a computer or a landline phone to the router to access the Internet and make telephone calls.
Accessing the Internet Through an Ethernet Port
Connect the router to a wall-mounted Ethernet port using an Ethernet cable to connect to the Internet. Configure the relevant settings on the web-based management page before connecting.
FAQs
How do I restore factory settings?
When the router is turned on, press the Reset button for approximately 3 seconds using a pointed object until the power indicator starts to blink. Restoring factory settings will restore the settings to the default.
What should I do if I forgot the Wi-Fi password or the login password for the web-based management page?
Restore the router to its factory settings and then use the default Wi-Fi password and login password.
What should I do if the signal strength indicator is red or an Internet connection cannot be established?
- Check if the SIM card is inserted correctly.
- If the issue persists, restore the router to factory settings and try again.
- Contact your carrier to check if your SIM card is out of service or if it has been activated.
What should I do if the Internet speed is slow?
- Check the signal strength indicator. If it's weak, adjust the router's direction or move it closer to a window.
- If connected via Wi-Fi, adjust your device's position for better signal reception.
- Switch to Wi-Fi 5 GHz if supported by your device.
- Restart the router and your device.
- Check if you have reached your data traffic limit for the month, as your carrier may limit your Internet speed.
Why can't I access the router's web-based management page?
- Ensure your computer is connected to the router via Ethernet cable or Wi-Fi.
- Ensure your computer is set to obtain an IP address and DNS server address automatically.
- Restart your browser or try a different browser.
- If the problem persists, restore the router to its factory settings.
Why is the content displayed on the web-based management page not up to date?
Clear your browser's cache and re-launch the web-based management page.
If you are experiencing any other issues with the router:
- Restart the router.
- Restore the router to its factory settings.
- Contact your carrier.
Legal Notice
The product described in this manual may include copyrighted software. Customers shall not reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the software without authorization.
Trademarks and Permissions
LTE is a trademark of ETSI. Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance. Other trademarks and company names mentioned belong to their respective owners.
Notice
Some features may rely on software, local network capacities, and settings, and may not be activated or may be limited by local network operators. Descriptions may not exactly match the product purchased. Soyea reserves the right to change information or specifications without prior notice.
Disclaimer
This manual is provided "AS IS". Soyea makes no warranties, express or implied, regarding its accuracy or reliability. Soyea shall not be liable for any special, incidental, indirect, or consequential damages, or loss of profits, business, revenue, data, goodwill savings, or anticipated savings. Soyea's maximum liability is limited to the amount paid by customers for the product.
Import and Export Regulations
Customers must comply with all applicable export or import laws and regulations and obtain necessary governmental permits and licenses.
Privacy Policy
Refer to the web-based management page or device details page in the management app for information on how personal information is used and protected.
Software Update
By using this device, you agree to automatic software updates from Soyea or your carrier for service improvement. This process uses mobile data and requires access to your device's unique identifier (SN) and service provider network ID (PLMN). The device supports automatic critical updates, which are enabled by default.
Safety Information
Read this section carefully before using the device.
Electronic Device
Do not use the device if it is prohibited or causes danger or interference with other electronic devices.
Interference with Medical Equipment
Follow hospital and healthcare facility regulations. Do not use the device where prohibited. Some wireless devices may affect hearing aids or pacemakers. Consult your service provider. Maintain a minimum distance of 15 cm between the device and a pacemaker. Hold the device on the side opposite the pacemaker and do not carry it in your front pocket.
Areas with Flammables and Explosives
Do not use the device in environments with flammables or explosives (e.g., gas stations, oil depots, chemical plants). Do not store or transport the device in containers with flammable liquids, gases, or explosives.
Operating Environment
Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Do not enclose or cover the device. Ensure adequate ventilation. Keep the device away from heat sources and fire. Do not place objects on the device. Stop using the device if it overheats. Do not allow children or pets to bite or suck the device. Do not touch the device's antenna. Observe local laws and regulations. Maintain a minimum distance of 20 cm between the device and the radiator, and 25 cm from metal materials. Keep the device in a place with good reception.
Child's Safety
Letting children play with the device may be dangerous. The device may contain small parts that present a choking hazard. Keep away from children. Children should only use the device with adult supervision.
Accessories
Use only manufacturer-approved accessories. Using unapproved accessories may cause fire, explosion, or other hazards, void the warranty, and violate local regulations. Contact your retailer for approved accessories.
Power Adapter Safety
The power plug is a disconnect device. The socket-outlet should be installed near the device and be easily accessible. Unplug the power adapter when not in use. Do not drop or impact the power adapter. If the power cable is damaged, stop using it immediately. Do not touch the power cord or the device with wet hands. Ensure the power adapter meets relevant safety standards.
Cleaning and Maintenance
Keep the device dry and protect it from collision. Do not use external heat sources to dry the device. Avoid extreme temperatures. Avoid collision. Power off and disconnect cables if the device is not used for an extended period. If the device emits smoke or unusual sounds, stop using it immediately. Do not trample, pull, or bend cables. Before cleaning, stop all applications and disconnect cables. Use a clean, soft, and dry cloth for cleaning. Do not use chemical detergents. Keep magnetic stripe cards away from the device. Do not dismantle or remanufacture the device.
Disposal and Recycling Information
Dispose of products and batteries at designated separate waste collection points. This ensures EEE waste is recycled and treated to conserve materials and protect health and the environment. Contact local authorities or visit https://www.soyea-tech.com for more information.
Reduction of Hazardous Substances
This device complies with local rules on the restriction of hazardous substances, such as EU REACH and RoHS directives. Declarations of conformity are available at https://www.soyea-tech.com.
EU Regulatory Conformance
SOYEA TECHNOLOGY CO., LTD. declares that this device B628-350 complies with Directive 2014/53/EU. The Declaration of Conformity is available at https://www.soyea-tech.com. Observe national and local regulations. The 5 GHz band (5150-5350 MHz) is restricted to indoor use in specific EU countries.
ErP Product Information
SOYEA TECHNOLOGY CO., LTD. declares that its products conform to the Energy-related Products Directive (ErP) 2009/125/EC. Information is available at https://www.soyea-tech.com.
Frequency Bands and Power
The device operates in various frequency bands. Maximum radio-frequency power transmitted is less than the highest limit value specified in the Harmonized Standard. Specific power levels for WCDMA, LTE, and Wi-Fi bands are provided.
Accessories and Software Information
Optional accessories can be purchased from licensed vendors. The recommended adapter is HW-120200X02. The product software version is 11.0.3.1(H380SP1C00). Software updates will be released to fix bugs or enhance functions. All RF parameters are not accessible to the user. For the most recent information, see the DoC at https://www.soyea-tech.com.
