Schneider Charge EVH Series User Manual

Customer Care Center

Safety

Read these instructions carefully, and look at the equipment to become familiar with the device before trying to install, operate, or maintain it. The following special messages may appear throughout this documentation or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

A The addition of this symbol to a "Danger" or "Warning" safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.

A This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

NOTICE is used to address practices not related to physical injury.

PLEASE NOTE

Contents

The document outlines the following sections:

2.1 Product References and Characteristics

Product Reference EVH5A07 N2C5 EVH5A07 N2C7 EVH5A11 N2C5 EVH5A11 N2C7 EVH5A22 N2S EVH5A22 N400F
Market IEC
France
UK
Electrical Characteristics Network 1 P+N 1 P+N 1 P / 3P+N 1 P / 3P+N 1 P / 3P+N 1 P / 3P+N
Power rating (1P/3P) (kW) 7.4 7.4 (3.7)¹ / 11 (3.7)¹ / 11 (7.4)¹ / 11)² / 22}} (7.4)¹ / 11)² / 22}}
Max Current per phase (A) 32 32 16 16 32 32
Number of charge points 1 1 1 1 1 1
125 socket
Attached cable 5 m / 16 ft 7 m / 22 ft 5 m / 16 ft 7 m / 22 ft - -
Protections In-built RDC-DD 6mA
In-built PEN protection
IP55
IK10
Load Management With Anti-Tripping Module EVA2HPC1 (1P+N until 100A)
With Anti-Tripping Module EVA4HPC1 (1P+N until 50A)
With Anti-Tripping Module EVA2HPC3 (3P+N until 50A)
With Linky Meter (TIC)
DSO input (dry contact)
Installation Wall mounted
Dimensions 352x244x107 mm 352x244x107 mm 352x244x117 mm
Weight 4.5 kg / 9.92 lb 5.3 kg / 11.68 lb 4.5 kg / 9.92 lb 5.2 kg / 11.46 lb 3.2 kg / 7.05 lb 3.2 kg / 7.05 lb
Configuration With eSetup app (Wi-Fi Access Point)
Wi-Fi 2.4 GHz
Connectivity for Supervision Ethernet (1 port)
OCPP1.6J
Wiser
Connect-able to third party app
In-built Metering Power
Current
Energy

*When power supply is single-phase, please use charger according to the power in brackets.

**With derating by eSetup.

2.2 Product Description

Cable winding trough: When not in use, wrap the charging cable around the charging station's trough to avoid tripping hazards and equipment damage.

Front indicator light: Indicates the status of the charging station and charging session. Refer to Section "Charging Station Indicators", page 23.

Side indicator light: Indicates status during Wi-Fi access point commissioning and anti-tripping module pairing.

Functional button: Press to enable Wi-Fi access point/Reset PIN Code/anti-tripping module pairing (power off and then back on the product to enable this button).

Charging socket: Plug in your T2 charging cable.

3.1 General Data

3.2 Certification

3.3 Environment

3.4 Accessories

Upstream Protections

A DANGER HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH. Do not install automatic reset systems on the residual current protection device. Failure to follow these instructions will result in death or serious injury.

Charging station rated current 32A 1-Phase 16A 3-Phase 32A 3-Phase
Charging station power rating 7.4 kW 11 kW 22 kW
Protection against overload and short circuits 40A curve B or C:1: 20A curve C 40A curve C
Differential protection 30 mA type A Si 30 mA type A Si 30 mA type A Si

(1) According to selectivity with upstream protections

Recommended protection: Act@ IC60

Distribution System Operator

Power Cable Requirements

1-phase installations (except EVH5A22N400F)

Distribution board Undervoltage Release (IMNx) Distribution System Operator (DSO)
Diameter 3 x 6 mm² (3 x AWG 9) (Type U1000R2V 3G) 2 x 0.5 mm² (2 x AWG 20) 2 x 0.5 mm² (2 x AWG 20)
Length <50 meters (164.04 ft) <30 meters (98.43 ft) <30 meters (98.43 ft)

3-phase installations (except EVH5A22N400F)

Distribution board Undervoltage Release (IMNx) Distribution System Operator (DSO)
Diameter 5 x 6 mm² (5 x AWG 9) (Type U1000R2V 5G) 2 x 0.5 mm² (2 x AWG 20) 2 x 0.5 mm² (2 x AWG 20)
Length <50 meters (164.04 ft) <30 meters (98.43 ft) <30 meters (98.43 ft)

EVH5A22N400F installations

Distribution board Undervoltage Release (IMNx) Distribution System Operator (DSO)
Diameter 5 x 10 mm² (5 x AWG 7) (Type U1000R2V 5G) / 3 x 10 mm² (3 x AWG 7) (Type U1000R2V 3G) 2 x 0.5 mm² (2 x AWG 20) 2 x 0.5 mm² (2 x AWG 20)
Length <50 meters (164 ft) <30 meters (98 ft) <30 meters (98 ft)

Electrical Diagram

The document provides electrical diagrams for 230V 1-phase and 400V 3-phase connections, illustrating the wiring to the switchboard, iMNx, and Schneider Charge unit.

Installation

6.1 Equipment Supplied by User & 6.2 Tools Supplied by User

The user is responsible for supplying necessary equipment and tools for installation, which may include dowels, screws, washers, ferrules, a drill, drill bits, a level, and wire strippers/cutters.

6.3 Wall Mounting

A WARNING RISK OF DAMAGING THE CHARGING STATION. Do not perform the installation outside in rainy weather without protection from the rain. Protect the charging station from dust and water while fixing the bracket. Attach the charging station to a flat surface. Use screws, washers and wall plugs suitable for the wall material. Screw head thickness should be less than 5.5 mm. Failure to follow these instructions can result in death, serious injury, or equipment damage.

6.4 Wiring

8.4 Wiring

A DANGER HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH. Disconnect the mains power supply before working on the charging station. Use a Voltage Tester of appropriate rating. Do not turn on the charging station if the earth resistance measured is higher than the threshold defined in the enforceable regulations. Connection to a Undervoltage release (MNx). It is not supplied with the charging station. Do not connect to an IT earthing system if the voltage exceeds 240 Vac. Install the over-current and residual current protections upstream of Charging station. Do not use a system which automatically resets the residual current circuit breaker. Failure to follow these instructions will result in death or serious injury.

7.1 Wire-up Signal Line

TIC interface is limited to EVH5A22N400F.

7.2 Wire-up Power Supply

Detailed wiring instructions are provided for 230V AC 1-phase and 400V AC 3-phase power supplies, including variations for installations without a neutral connection.

Energy Management (For Schneider Charge with TIC Function)

10 Commissioning With eSetup Application

Commissioning requires the following:

10.1 Connect & Update

  1. Charging station initialization: Power ON the charging station. It takes 30 seconds to be ready, indicated by the front indicator light changing from solid white to solid green.
  2. Charging station Wi-Fi access point activation: When the side indicator light is solid green, press the side button for 3 seconds. The side indicator light blinks green, and the front indicator light breathes green during commissioning.
  3. Commissioning application launch: Open the eSetup for electrician application and select Schneider Charge. Accept permission requests.
  4. Connection to charging station Wi-Fi access point: Scan the QR code on the Wi-Fi access point sticker or manually select "Schneider Charge" in smartphone Wi-Fi settings and enter the password. Keep Wi-Fi information safe.
  5. Cybersecurity of the charging station: Create and confirm a charging station PIN code.
  6. Firmware update: If the charging station is not up to date, perform the upgrade. The front indicator light blinks green during the upgrade, and the station restarts. Do not power off during the upgrade.

10.2 Configure Electrical Settings

Connection to the charging station: The front indicator light breathes green when the Wi-Fi access point is ready. Log in with the PIN code. A "Reset PIN code" option is available if the PIN is lost.

10.3 Pre-configure the Smart Charging Application (Optional)

10.4 Finalize

A report can be sent to the client via SMS or email, containing information for connecting to the smart charging application and reconnecting to the charging station. The Charge Point Identification number (CPID) may be required by the smart charging application and can be found on the report or the side label of the charging station.

10.5 Ready to Operate

The charging station is now ready to charge an electric vehicle. If a smart charging application was pre-configured, it can be connected to the client's account.

11.1 Connecting the Electric Vehicle Charging Station

11.2 Disconnecting the Electric Vehicle

A WARNING RISK OF INJURY. Do not use brute force to unplug the charging connector from the Electric Vehicle as it is mechanically locked. Failure to follow these instructions can result in death, serious injury, or equipment damage.

11.3 Connection to a Smart Charging Application

Connecting to a smart charging application allows remote control, scheduling, and history functions to optimize charging costs. The application also helps update the charging station's software.

11.3.1 Prerequisites

11.3.2 Connect

11.3.3 Ready to Operate Remotely

The charging station is now ready to charge an electric vehicle and operate with its smart charging application.

12 Cable Storage

A DANGER HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH. Regularly check the integrity of the cable. Failure to follow these instructions will result in death or serious injury.

Charging Station Indicators

Front Indicator Light Charging station status
Solid White Restart of the charging station - Please wait!
Breathing Green Wi-Fi access point activated for commissioning
Blinking Green Firmware upgrade on going - Please wait!
Solid Green Ready
Breathing Blue Charging on going
Blinking Blue Charge suspension by the smart charging application or lack of remaining power in the house
Solid Blue Charge suspension by electric vehicle or battery full or charging session preparation
Breathing Orange Not connected to the smart charging application when connectivity configured
Solid Orange Locked
Solid Red Stop/Error - Refer to trouble shooting section
Side indicator light Charging station status
No light PUSH button not activated - Power off and then back on the charging station to activate it
Solid Green Ready to activate Wi-Fi access point for commissioning / Ready to enter in pairing mode with anti-tripping module (peak controller)
Blinking Green Wi-Fi access point activated for commissioning
Blinking Blue Pairing mode with anti-tripping module (peak controller) activated
Blinking Red Anti-tripping module power line communication or TIC communication (France only) lost

Basic Troubleshooting

Symptom
Connector plugged into electric vehicle but not charging, LED illuminated solid green
  • Verify that the connector was inserted properly by unplugging and plugging it back into the electric vehicle's socket.
  • Verify the charging sequence by following the procedure described in section "Operation".
Connector plugged into electric vehicle but not charging, LED illuminated Blinking blue
  • Verify that you do not have a schedule in progress through the smart charging application that prevents charging the car.
  • In case you have installed an anti-tripping module. The anti-tripping module limits the maximum power draw of the Schneider Charge and can completely stop the charge to avoid a power outage of your home electrical supply under all conditions. Reduce the home load to have at least 9A current available per phase to restart charging the car. Be sure you have enough power in your electricity subscription for charging the car and for the house loads. You probably need to increase the electricity subscription of your electrical installation.
Connector plugged into electric vehicle but not charging, LED illuminated Solid blue
  • Verify that you do not have a schedule in progress through your car that prevents charging the car.
Charging station's LED breathing Orange
  • Restart the Schneider Charge.
  • The Schneider Charge is not connected to the domestic network when using Wi-Fi:
    • Verify that you have connected the Schneider Charge to a 2.4 GHz Wi-Fi with WPA2 password.
    • Verify that the Wi-Fi name and password are correct.
    • In case the Wi-Fi signal is too weak: connect the charging station with Ethernet cable, or add a Wi-Fi repeater.
  • Verify that internet router is working properly.
Charging station's LED illuminated red
  • Switch off the power supply to the charging station, unplug the connector from the electric vehicle, reconnect the power supply, wait for the charging station to become ready (LED illuminated solid green), before reconnecting the connector to the electric vehicle.
Charging station's LED off
  • No power supply. Verify that the cabling is correct and that circuit breaker did not trip.
  • Otherwise, switch off the power supply to the charging station, The charging station is possibly damaged. Please contact Schneider Electric's Customer Care Centre.
Charging station's LED White light flashing and then power off
  • Power supply overvoltage seriously (Voltage more than 300V between phase line and neutral line). Switch off the power supply to the charging station, The charging station is possibly damaged. Please check power voltage.
QR code sticker for Wi-Fi access point password is lost
  • The Wi-Fi access point password to connect eSetup application to perform the configuration or modify the settings can be recovered inside the product by removing the front cover.
PIN code for eSetup application is lost
  • A new PIN Code can be created by clicking on "Reset PIN code" and follow the instructions in eSetup application.
Main incomer circuit breaker has tripped
  • add a anti-tripping module (All countries) or connect the TIC to the meter (France only) to allow the load shedder.
  • If the anti-tripping module is already installed, check that the setting is correct and that it is correctly paired with the charging station: see anti-tripping module user guide.
  • For TIC version (France Only):
    • check that the TIC is correctly connected to the charging station by using eSetup application.
    • If you have changed your contract from History to Standard, you must restart the charging station to allow the modification in the charging station. It will automatically detect the contract type at each restart.
Connect the charging station to a smart charging application unsuccessfully
  • When the back-end application requests for the Serial Number, you shall enter the Charger Point Identification number (CPID) that you could find on the side of the charging station.

Wireless Feature Declaration

For Europe (where the CE marking is applicable):

Schneider Electric Industries declares that this electric vehicle charging station Schneider Charge complies with the essential requirements and other relevant provisions of Radio Equipment Directives RED 2014/53/EU. The EU declaration of conformity for Schneider Charge offer (EV23101601) can be downloaded on: se.com/docs.

Recycle

Packaging materials are recyclable. The product and accessories marked with the recycling symbol must be disposed of separately from household waste to protect the environment.

Schneider Electric Industries SAS

35, rue Joseph Monier CS 30323 F - 92506 Rueil Malmaison Cedex

www.se.com

Models: EVH5A22N2S Charging Station, EVH5A22N2S, Charging Station, Station

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