Dinstar VoIP Gateway Quick Installation Guide

1. Models and Ports

The following table details the port configurations for different Dinstar VoIP Gateway models:

Please confirm your product model before installation and follow the installation guidelines specific to your model.

2. Description of Indicators

Understanding the status indicators on your Dinstar VoIP Gateway:

3. Indicators and Ports Overview

Visual representation of the ports and indicators for various Dinstar DAG models:

DAG1000-4O/DAG1000-80

Front Panel: Power (PWR), Running (RUN), FXS In-use, FXO In-use indicators. Network Link and Network Speed indicators for WAN/LAN ports. FXO ports (0-7).

Rear Panel: DC12V Power Port, Reset Button (RST), FXO Ports (0-7), LAN Ports (LAN0, LAN1, AUX2), WAN Port.

DAG2000-160

Front Panel: Power (PWR), Running (RUN), FXS In-use, FXO In-use indicators. FXO ports (0-15).

Rear Panel: Power Switch, 100-240VAC Power Jack, LAN Ports (LAN0, LAN1, AUX2, LAN3), Grounding Lug.

DAG1000-4S4O

Front Panel: Power (PWR), Running (RUN), FXO In-use, FXS In-use indicators. Network Link and Network Speed indicators for WAN/LAN ports. FXO ports (0-3), FXS ports (0-3).

Rear Panel: DC12V Power Port, Reset Button (RST), FXS Ports (0-3), FXO Ports (0-3), LAN Ports (LAN0, LAN1, AUX2), WAN Port.

4. Installation Attentions

• Anti-jamming: Keep telephone lines connected to the gateway away from power cables to minimize interference.
• Power Supply: DAG1000-4O, DAG1000-8O, and DAG1000-4S4O use a 12VDC adapter. DAG2000-16O and DAG2000-8S8O accept AC input (100-240V). Ensure a stable power supply.
• Network Bandwidth: Ensure sufficient network bandwidth for stable gateway operation.
• Temperature and Humidity: Install the gateway in an environment with appropriate temperature and humidity levels to prevent malfunctions.
• Ventilation: Ensure good ventilation around the gateway to prevent overheating; do not stack other devices on top of it.
• Mechanical Load: Place the gateway steadily on a flat surface or in a cabinet to avoid damage.

5. Installation Instructions

Connection Diagram for DAG1000-4O/DAG1000-8O

Connect the gateway to the network and power source. Connect the FXO port to the PSTN line.

Diagram Description: A diagram shows the DAG1000-8O front and rear panels. The front panel displays indicators (PWR, RUN, FXS, FXO, WAN/LAN Link, WAN/LAN Speed) and FXO ports. The rear panel shows the DC12V power port, Reset button, FXO ports, LAN ports, and WAN port. An illustration shows a connection from a DC12V power plug to the gateway, a PSTN line from a telecom operator to the FXO port, a telephone connected to the FXS port, a PC connected to a LAN port, and a router connected to the WAN port via a network cable.

Connection Diagram for DAG2000-160

Connect the gateway to the network and power source. Connect the FXO port to the PSTN line.

Diagram Description: A diagram shows the DAG2000-160 front and rear panels. The front panel displays indicators (PWR, RUN, FXS, FXO) and FXO ports (0-15). The rear panel shows the power switch, AC power input, LAN ports, and grounding lug. An illustration shows AC power input to the gateway, a PSTN line from a telecom operator to the FXO ports, and a network cable connecting a switch to the LAN ports, with a PC connected to the switch.

Connection Diagram for DAG1000-4S40

Connect the gateway to the network and power source. Connect the FXS port to a telephone line and the FXO port to the PSTN line.

Diagram Description: A diagram shows the DAG1000-4S40 front and rear panels. The front panel displays indicators (PWR, RUN, FXO, FXS) and FXO/FXS ports. The rear panel shows the DC12V power port, Reset button, FXS ports, FXO ports, LAN ports, and WAN port. An illustration shows a DC12V power plug connected to the gateway, a network cable connecting the LAN ports to a switch, which is then connected to a PC. A grounding cable is connected to the grounding lug.

Connection Diagram for DAG2000-8S80

Connect the gateway to the network and power source. Connect the FXS port to a telephone line and the FXO port to the PSTN line.

Diagram Description: A diagram shows the DAG2000-8S80 front and rear panels. The front panel displays indicators (PWR, RUN, FXS, FXO) and FXS/FXO ports. The rear panel shows the power switch, AC power input, LAN ports, and grounding lug. An illustration shows AC power input to the gateway, a PSTN line from a telecom operator to the FXO ports, and a network cable connecting the LAN ports to a switch, which is then connected to a PC. A grounding cable is connected to the grounding lug. Another illustration shows a DC12V power plug connected to the gateway, a telephone connected to the FXS ports via RJ11 cables, and a PSTN line from a telecom operator to the FXO ports. A network cable connects the LAN ports to a LAN/ADSL router.

6. Modify PC's IP Address

To access the gateway's Web Management System, your PC's IP address must be in the same network segment as the gateway (default IP: 192.168.11.1).

1. On your PC, navigate to 'Network (or Ethernet) → Properties'.
2. Double-click 'Internet Protocol Version 4 (TCP/IPv4)'.
3. Select 'Use the following IP address' and enter an IP address in the same segment, e.g., 192.168.11.20, with a subnet mask of 255.255.255.0 and default gateway 192.168.11.1.

Diagram Description: A screenshot shows the network adapter properties window, highlighting 'Internet Protocol Version 4 (TCP/IPv4)' for selection. Another table shows the TCP/IPv4 properties with fields for IP address, subnet mask, and default gateway.

7. Log in Web Management System

Open a web browser, enter the gateway's IP address (default: 192.168.11.1), and log in using the default username and password 'admin'.

8. Modify Gateway's IP Address

To change the gateway's IP address, navigate to 'Network → Local Network' in the Web Management System and enter the new IP address and DNS server details.

9. Basic Configurations of FXS

(1) Configure SIP Server

In the Web Management System, go to 'SIP Server' and enter the SIP server address and port (default 5060). Set 'Registration Expires' (default 300) and enable 'Heartbeat' if desired. Click Save.

Diagram Description: A screenshot shows the SIP Server configuration interface with fields for IP Protocol, SIP Server address, SIP Server Port, Registration Expires, and Heartbeat enable checkbox.

(2) Configure SIP Account Information

Navigate to 'Port', click 'Add', and enter the SIP account and authentication password provided by your SIP server. Click Save and restart the gateway for changes to take effect.

Diagram Description: A screenshot shows the 'Port Add' configuration window with fields for Port, Disable Port, Registration, IP Profile, Tel Profile, Display Name, SIP User ID, Authenticate Password, Offhook Auto-Dial, Auto-Dial Delay Time, DND, Caller-ID, Call Forwarding options, and Call Waiting options.

10. Basic Configurations of FXO

(1) Configure Port Group

Divide PSTN lines into groups for better management. Navigate to 'Call & Routing → Port Group', click 'Add', and configure settings like Index, Registration, IP Profile, Description, Display Name, SIP User ID, Authenticate Password, Offhook Auto-Dial, Port Select, and Port Count. Save the configuration.

Diagram Description: A screenshot shows the 'Port Group Add' interface with fields for Index, Registration, IP Profile, Description, Display Name, SIP User ID, Authenticate ID, Authenticate Password, Offhook Auto-Dial, Auto-Dial Delay Time, Port Select, Pick Up on Group, Call Answer Timeout, Select Port Count, and Port. A table details example settings for a port group.

(2) Configure IP Trunk

On the 'Call & Routing → IP Trunk' interface, click 'Add' to create an IP trunk connecting to a peer SIP server. Configure Index, Description, Remote Address, Remote Port, and Heartbeat.

Diagram Description: A screenshot shows the 'IP Trunk Add' interface with fields for Index, Description, Remote Address, Remote Port, and Heartbeat.

(3) Create Outbound Route

Navigate to 'Call & Routing → IP → Tel Routing', click 'Add' to create an outbound route. Configure Index, Description, Calls from (IP Trunk or SIP Server), Caller Prefix, Called Prefix, and Calls to (Port or Port Group). Save the settings.

Diagram Description: A table shows the 'IP > Tel Routing Add' configuration, specifying Index, Description, Calls from (IP Trunk/SIP Server), Caller Prefix, Called Prefix, and Calls to (Port/Port Group).

(4) Create Inbound Route

Navigate to 'Call & Routing → Tel → IP/Tel Routing', click 'Add' to create an inbound route. Configure Index, Description, Calls from (Port or Port Group), Caller Prefix, Called Prefix, and Calls to (Port, Port Group, IP Trunk, or SIP Server). Save the settings.

Diagram Description: A table shows the 'Tel > IP/Tel Routing Add' configuration, specifying Index, Description, Calls from (Port/Port Group), Caller Prefix, Called Prefix, and Calls to (Port/Port Group/IP Trunk/SIP Server).

11. Configure FXO Parameters

On the 'Advanced → FXS/FXO' interface, configure CID detection (Before Ring or After Ring) and enable 'Send Original CID when Call from PSTN'. Set the format for the 'From' field when CID is available ('CID/CID') or unavailable ('Display/User ID').

Diagram Description: A screenshot shows the FXO Parameter configuration interface, including options for Incoming Call from PSTN, Configuration by FXO, Detect CID, Obtain FSK CID from, Send Original CID when Call from PSTN, Format of 'From' field, FXO Keep Onhook until Called Answered, Interval of Offhook and Onhook, Allow Call to SIP Server without Registration, and Ignore Call when SIP Unregistered.

12. Configure Priority of Codecs

On the 'Advanced → Media Parameter' interface, set the priority for supported codecs (G.729, G.723, G.711U, G.711A) by configuring Payload Type, Packetization Time, Rate, and Silence Suppression.

Diagram Description: A screenshot shows the 'Preferred Vocoder' configuration interface, allowing users to set the priority, coder name, payload type, packetization time, rate, and silence suppression for multiple vocoders.

13. Configure Impedance Value

To optimize FXO port compatibility, use the auto-test feature. On the 'Advanced → FXS/FXO' interface, click 'Start Test' to automatically detect the best impedance value for FXO lines. Save the detected value.

Diagram Description: A screenshot shows the impedance configuration section, including DC Impedance, AC Impedance options (Impedance Value/Country), Impedance Value selection, and an Impedance Auto Test button.

14. More Details

This document provides quick installation and basic configuration guidance. For detailed configuration and parameter explanations, refer to the user manual or contact Dinstar technical support.

15. Basic Operations

• Dial *158# to query the LAN port IP address.
• Dial *159# to query the WAN port IP address.
• Dial *114# to query the telephone number of an FXS port.
• Dial *165*000000# to restore default IP address, username, and password.
• Restore factory default settings:
  • Dial *166*000000#.
  • Press the RST button for 7 seconds.
  • Log in to the gateway, navigate to 'Tools → Factory Reset', click 'Apply', and restart.
• Dial *111# to restart the gateway.

16. FAQ

• Q: What if the caller number is not displayed when a call comes from PSTN?
  A: Check if the CID function is enabled with the telecom operator or by connecting a telephone to the PSTN line. On the gateway, verify CID detection settings ('Advanced → FXS/FXO') and ensure 'Send Original CID when Call from PSTN' is enabled.
• Q: Can the gateway connect to PSTN lines from different telecom operators?
  A: Yes, this can be managed by creating separate port groups for lines from different operators.
• Q: What if the gateway's IP address is forgotten?
  A: Dial the PSTN line number first, then dial *158# to query the LAN port IP address.
• Q: How to restore factory default settings?
  A: You can restore factory defaults by pressing the RST button for 7 seconds, dialing *166*000000# and restarting, or by navigating to 'Tools → Factory Reset' in the Web Management System.

IP Communication Solutions

Shenzhen Dinstar Co., Ltd.

Web: www.dinstar.com