ZEBRA 123RFID Desktop App User Guide

User Guide for ZEBRA models including: MN-004883-01EN Rev A, 123RFID Desktop App, 123RFID, Desktop App, App

123RFID User Guide

MN-004883-01EN Rev A

Zebra Technologies Corporation

123RFID User Guide

17 giu 2024 — User Guide. MN-004883-01EN Rev A. Page 2. Copyright. 2024/06/17. ZEBRA and the ... github.io/rfid-ziotc-docs/. Configuring Reader Applications. Install or ...

[PDF] 123RFID User Guide

The 123RFID tool discovers, connects, and performs RFID and scanning operations for Zebra UHF. RFID sleds using the multi-slot cradle.

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123rfid-desktop-ug-en

123RFID Desktop

User Guide

MN-004883-01EN Rev A

Copyright
2024/06/17
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.
For further information regarding legal and proprietary statements, please go to:
SOFTWARE: zebra.com/informationpolicy. COPYRIGHTS: zebra.com/copyright. PATENTS: ip.zebra.com. WARRANTY: zebra.com/warranty. END USER LICENSE AGREEMENT: zebra.com/eula.
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries ("Zebra Technologies"). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Contents
About This Guide............................................................................................................................................. 5 Icon Conventions.....................................................................................................................................5 Notational Conventions......................................................................................................................... 5 Service Information................................................................................................................................. 6
Application Features........................................................................................................................................ 7 Connect...................................................................................................................................................... 8 Connecting to the Multi-Slot Cradle.......................................................................................... 9 Read........................................................................................................................................................... 12 Filtering Tags...................................................................................................................................14 Editing Tag Details........................................................................................................................ 15 Online Reader Configuration..............................................................................................................16 Operating Mode Configuration.................................................................................................. 16 Region Configuration for Online Devices............................................................................... 18 Antenna Configuration..................................................................................................................18 Saving an Online Configuration................................................................................................23 Configuring Reader Applications..............................................................................................24 License Management...................................................................................................................25 Serial Port Configuration.............................................................................................................26 Communication Settings............................................................................................................. 27 Configuring Advanced Reader Parameters...........................................................................29 GPO Programming........................................................................................................................30 Configuring Pre-Filters.................................................................................................................30 Trigger Configuration................................................................................................................... 32 Offline Reader Configuration.............................................................................................................33
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Contents Reader Name................................................................................................................................. 35 RFID Reader Configuration........................................................................................................ 35 Scanning Configuration............................................................................................................... 36 General Settings............................................................................................................................ 37 Modify Data.....................................................................................................................................38 Print Configuration......................................................................................................................... 41 Firmware Management.........................................................................................................................41 Troubleshooting............................................................................................................................................. 45
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About This Guide
About This Guide
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following visual indicators are used throughout the documentation set. NOTE: The text here indicates information that is supplemental for the user to know and that is not required to complete a task. IMPORTANT: The text here indicates information that is important for the user to know. CAUTION: If the precaution is not heeded, the user could receive a minor or moderate injury. WARNING: If danger is not avoided, the user CAN be seriously injured or killed. DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Notational Conventions
The following notational conventions make the content of this document easy to navigate. · Bold text is used to highlight the following:
· Dialog box, window, and screen names · Dropdown list and list box names · Checkbox and radio button names · Icons on a screen · Key names on a keypad · Button names on a screen
5

About This Guide
· Bullets (·) indicate: · Action items · List of alternatives · Lists of required steps that are not necessarily sequential.
· Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact information is available at: zebra.com/support. When contacting support, please have the following information available: · Serial number of the unit · Model number or product name · Software type and version number Zebra responds to calls by email, telephone, or fax within the time limits set forth in support agreements. If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If you purchased your Zebra business product from a Zebra business partner, contact that business partner for support.
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Application Features
Application Features
123RFID Desktop is a software tool that simplifies reader setup. The application finds and connects to a reader with three simple clicks and optimizes Zebra passive RFID fixed and handheld readers. Supported models include FX7500, FX9600, FXR90, ATR7000, RFD40, and RFD90. · Connect - allows users to search for readers on the local subnet, USB port, or Bluetooth. · Read - allows users to start an inventory, view summary metrics on tag reads, and sort, filter, and export
tag data. Select an antenna and set the power level to begin building an inventory. · Configure - allows users to configure reader and scanner settings. Settings can be saved to a file or as
a printed report. · Firmware - allows users to update the firmware on up to 20 devices. NOTE: The Scan tab is available only for connected sleds that have an imager.
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Application Features
Connect
Locate readers on the local subnet or via a USB port by clicking Find Readers or by entering the IP, hostname, COM port, or by Bluetooth and clicking Connect. Figure 1 Fixed Readers
NOTE: For RFD40 and RFD90, the drop-down under Connect a Reader by IP or Hostname or COM port states the model types. View the Available Readers section and click Connect on one of the associated rows to connect to the specified reader.
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Application Features
Figure 2 Connected and Available Readers
Connecting to the Multi-Slot Cradle
The 123RFID Desktop tool discovers, connects, and performs RFID and scanning operations for Zebra UHF RFID sleds using the multi-slot cradle. This section provides the steps necessary to discover and connect to the multi-slot cradle. To discover and connect to the device: 1. Keep the device in the cradle and run 123RFID Desktop. 2. Click Find Readers to view available devices to connect to. 3. Click Connect next to the device to connect to it. When connected, the device is listed under the Connected Readers section. To connect to a device via IP address: 1. Keep the sled docked in the cradle for up to two minutes while the DHCP allocates the IP address.
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Application Features
2. Choose any of the devices from the available readers section and click Connect.
If the connection is successful, the reader is listed in the Connected Readers section. 10

Application Features
11

Read

Application Features
Use the Read feature to manage an inventory. View summary metrics on tag reads by reader or sort, filter, and export tag data to a file. Select the antenna and set the power level to start an inventory. Figure 3 Data View

Table 1 Tag Read Options Feature
Start an Inventory Highlight Tags
Track Tags

Description
Click Start to start reading tags.
Click the Gear Icon to highlight tags based on the last time seen.
Click Tag Focus to enable the tracking of applicable tags such as Monza4, 5, and R6.
NOTE: Tag Focus prevents read redundancy by suppressing tags that have already been read. This capability prevents multiple reads of the same tags, allowing for more accurate reading of hard-to-read tags.

Application Features

Table 1 Tag Read Options (Continued) Feature
Export Tag Data
View Tag Details View Performance Data

Description
Click Export to download the inventory data for offline viewing.
· Export Summary download a snapshot of all the tag reads on the Read screen.
· Export History download the timeline data for tag reads.

Click the spreadsheet icon. to view tag details such as Tag ID and User Memory data.

Click Charts

to view tag performance data.

Use Pie Charts to visualize a distribution of tag

reads across enabled devices.

Application Features
Filtering Tags
Filter tags based on an Asset Tags List (ATL) or by reader in Data View. Use Data View to filter by EPC pattern, RSSI value, or Last Time Seen. 1. Click Filters to select the following filter options. Figure 4 Data View
2. Click Select a File to filter tags based on an ATL file. 3. Click All Readers to filter by reader. 4. Click the cylinder icon to filter tag data at the application level by:
a) EPC Pattern - specify whether the filtered EPC data will include/exclude the filter string. b) RSSI Value - filter tags that have RSSI value greater than the RSSI filter specified only. c) Time Last Seen - filter tags that were last seen in the time duration specified only.
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Application Features

Editing Tag Details

Access and locate tags based on EPC ID. 1. Select the row and click the Tag Details icon

to edit tag details.

2. Next, click the Tag Locate tab to start locating tags based on the EPC ID. 15

Application Features
Online Reader Configuration
Configure the reader using the 123RFID Desktop configuration wizard or load a saved configuration onto the reader. Click Edit Configuration on Reader to edit the reader's settings and use the configuration tool to do the following: · Assign names to the reader and the connected antennas. · Set reader settings or reset them to factory defaults. · Change the reader's region configuration. · Create rules for your GPIO (General Purpose Input/Output) accessories on when to trigger inventory
and output results. · Save/print configurations to a file. · Deploy the configuration file to a new device. Click Load a Saved Config File to a Reader to load a saved configuration file to another connected reader from the PC.
Operating Mode Configuration
Use Operating Mode to configure a tag's antenna, trigger, communication settings, and applications. NOTE: This feature is for IoTC Readers.
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Application Features
Figure 5 Fixed Reader Operating Mode
The following settings are available to configure: · Mode configure tag reporting protocol for different use cases. The options are
· Simple - report all unique read tags. · Inventory - report all unique read tags in a given time interval, default 1 second. · Portal - report all unique read tags after the GPI start trigger. · Conveyer - report all unique read tags for each antenna. · Custom - report tag reads as defined by the user.
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Application Features
· Environment specify the amount of RFID interference in a given environment. · High Interference (Default) - operating in the presence of multi or dense readers. · Low Interference - operating in the presence of another reader, causing interference for a short time. · Very High Interface - the number of readers in the environment is greater than the number of available channels, or multiple readers operating in close proximity. · Auto Detect - use the application to access the environment and adjust. · Demo - demonstrate maximum reader performance in environments where there are no other readers.
· Tag ID Filter - filter tag reporting by ID defined by the user. · Operation - set the operation for the filter: include, exclude, or disable. · Match - match tag ID using prefixes, suffixes, or regex.
· Tag Reporting - set tag reporting to continuous, periodic (all antennas), or periodic (per antenna). · Cellular Band Filter - provide noise cancellation for external non-RFID interference.
Region Configuration for Online Devices
Configure the appropriate settings based on the region where the reader is used. Due to differing frequency requirements, there are several versions of the hardware. The software limits the list of choices presented to those compatible with the hardware in use. Note that if only one option is compatible with the hardware, that option is selected automatically. The following are the definitions of different fields that can be set: · Region of Operation - choose the region for the country of operation. Select from the drop-down list
that presents the regions that have given regulatory approval to be used with the current board.
NOTE: Region of operation configuration is applicable to worldwide readers only.
· Communication Standard - choose the communication standard from the list of standards supported by the chosen region. If a region supports only one standard the same is chosen automatically.
· Frequency Hopping - turn on the frequency hopping option. This option is displayed only if the chosen region of operation supports this.
· Selected Channels - select a subset of channels to operate upon (from the list of supported channels). This option is displayed only if the chosen region of operation supports this.
After applying region configurations, click Set to save the changes to the reader, and then select the I understand checkbox to confirm
Antenna Configuration
Configure Antenna Port settings for RFID sleds and fixed readers using 123RFID Desktop. The number of antennas is dependent upon reader type. Configurable antenna settings for RFD40 and RFD90 RFID sleds include: · Name and Color · Power (dBm)
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· RF Mode Figure 6 RFD90 Antenna Settings

Application Features

NOTE: Power and RF Mode changes are applied to the device instantly. Configurable antenna settings for FX7500 fixed reader settings include: · Name and Color · Enable/Disable · Power (dBm) · RF Mode · Dwell Time
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Figure 7 FX75000 Antenna Settings

Application Features

Configurable antenna settings for FXR90 fixed reader settings include: · Name and Color · Enable/Disable · Power (dBm) · Dwell Time
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Application Features
Figure 8 FXR90 Antenna Port Settings
Configurable ATR7000 advanced array reader settings include: · Beam Settings · Power (dBm) · RF Modes · Dwell Time
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Figure 9 ATR7000 Antenna Settings

Application Features

Application Features
Saving an Online Configuration
Save or print reader configuration settings to a file, export IoT Connector configurations, or reset the sled to factory defaults. Figure 10 RFD90 Reader Configuration
Figure 11 FXR90 Reader Configuration
· Click Save Config to save settings to a file on a PC. · Click Save to Reader to push antenna settings onto the reader. · Click Export to export IoT Connector configurations.
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Application Features
· Click Print/Save Parameter Report to print settings for a report. · Click Reset to reset antenna settings to factory defaults. · Click Reboot to reboot the reader. NOTE: Reset to factory default is available for connected readers under the Save Config tab. For information on extending the export to the IoT Connector operating configuration with additional settings, such as operation triggers and GPO, refer to zebradevs.github.io/rfid-ziotc-docs/.
Configuring Reader Applications
Install or remove applications on the reader. Figure 12 Fixed Reader User Applications
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Application Features
License Management
Use license manager to acquire, release, and view available licenses for FX readers. Licenses are necessary for Ethernet IP, Profinet, and Modbus protocols. 1. Manage licenses on the reader by completing the following form fields:
· License Operation · Device · Install Run Application · Server Type · Server URL · Activation ID 2. Click Activate to activate the license based on the credentials provided. 3. View Available Licenses on the reader with details including: · License Index · License Name · License Version · Expiration Date · License Count · Host ID
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Figure 13 License Manager

Application Features

Serial Port Configuration
NOTE: Serial Port configuration is available for FX9600 fixed readers only. Configurable Port Settings include: · Free Port - when enabled, this setting frees the serial port from internal usage and opens the port to be
used by any application to send or receive data over the serial port. · Debug Port (Default Configuration) - configures the RS232 port as the Debug port to obtain kernel and
system debug messages.
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Application Features
· Push Data - enables serial port configuration, inventory operations, and data to push over the serial console.
Communication Settings
Configure Ethernet, Wi-Fi, and Bluetooth Settings for connected FX readers. Configurable Ethernet Settings include: · IPV Type · Obtain IPV4 Address via DHCP
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Figure 14 Fixed Reader Network Settings

Application Features

Application Features
Configuring Advanced Reader Parameters
Set all the advanced reader parameters, including setting antenna cable compensation values. Figure 15 FXR90 Advanced Settings
1. Select the Enable Editing of Advanced Settings checkbox to edit any parameter. 2. Select an Antenna Singulation setting to specify the reader session. 3. Select State Aware settings.
a. Select the Active checkbox to enable these settings. 4. Enter the expected Tag Population in the field of view of the antenna. 5. Set Antenna Cable Compensation values:
a. Specify the cable loss in terms of dB per 100 feet for the antenna cable used to connect the antenna port to the antenna.
b. Specify the cable length in feet of the cable used to connect this antenna port to the antenna. NOTE: Setting a non-zero cable loss compensation value enables the reader to automatically increase the transmit power on this antenna port equivalent to the loss value
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Application Features
specified. Setting an inappropriate value of cable loss can break the regulatory setting and is illegal.
c. Press Enter after entering the value in the textbox to set the cable loss compensation value. NOTE: Setting the cable loss compensation value requires restarting the reader server. The default antenna settings are applied after setting the cable loss compensation value. Accessing cable compensation values requires logging in to the reader. 6. For the RFD40 and RFD90, specify the maximum storage size to allocate for a tag EPC ID.
GPO Programming
Select events to start and stop triggering the GPO accessory connected to the reader. Figure 16 Fixed Reader GPO Programming
Configuring Pre-Filters
Use pre-filters to identify tags to compare for tag filtering and determine where tag data is stored. Pre-filtering options include: · Enable Filter - enable or disable tag pattern pre-options based on standard RFID protocol. · Tag Pattern - specify the hexadecimal character pattern to compare for tag filtering. Pattern matching is
based on the Offset value with a maximum of 64-byte hexadecimal characters.
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Application Features
· Target - indicate which flag shall be affected when pre-filter is applied from the following: SESSION S0, SESSION S1, SESSION S2, SESSION S3, SL FLAG.
· Memory Bank - specify the memory bank to apply the filter as EPC, TID, or User memory. · Action - indicate whether matching tags assert or de-assert SL (Selected Flag) or set their inventoried
flag to A or to B.
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Application Features
Trigger Configuration
Configure start and stopping conditions for reading tags and identify tag reporting parameters. Figure 17 Fixed Reader Trigger Settings
Specify the start condition for a read: · When Start is clicked from the Read panel. · When Start is clicked, and then the GPI trigger of the device is pressed or released. · When Start is clicked, and the input duration has passed. · When the GPI trigger of the handheld device is pressed or released. Specify a stopping condition for a read: · When Stop is clicked from the Read panel. · After a specified number of total tag reads. · After a specified time (ms) has elapsed after tag reading was initiated. · After a specified number of inventory rounds. An inventory round consists of reading a tag on each
selected antenna port. · After the GPI trigger of the device is released. Configure Report Tag Data to occur after a specified number of tag reads or after each tag is read for a specified number of seconds.
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Application Features
When in Autonomous Mode, reports are sent only when a tag is seen for the first time. This setting is helpful in reducing the tag data network traffic by not reporting duplicated tag data. Configurable settings include: · Never - reports no tag data. · Immediate - reports data for a new tag immediately. · Moderated - reports data for a new tag only after the specified moderation time (ms) and that tag was
seen for the moderation duration. NOTE: Report tag data and Autonomous Mode are only available for FX7500 fixed readers.
Offline Reader Configuration
Use the reader configuration wizard to configure RFID, symbology, bluetooth, beeper, and data settings on RFD4030 Standard, RFD40 Premium, RFD40 Premium Plus, and RFD90 readers. Save the configuration to a file on the PC or print a report. Click on the device icon to edit the offline reader's configuration or click Open configuration file to load a saved configuration file from the PC to a reader.
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Figure 18 Configure Device Offline

Application Features

· Assign names to the reader and the connected antennas. · Set reader settings or reset them to factory defaults. · Change the reader's region configuration. · Create rules for your GPIO (General Purpose Input/Output) accessories on when to trigger inventory
and output results. · Save/print configurations to a file. · Deploy the configuration file to a new device. NOTE: Beeper volume, dynamic power, off mode timeout duration, and Bluetooth discovery settings are configurable for online readers only.
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Application Features
Reader Name
Add a description or name the reader by filling out the form fields on the name screen.
RFID Reader Configuration
Configurable RFID options for offline readers include regulatory configuration, RFID data reporting, filter and querying options, trigger, and advanced options. NOTE: Ensure that the reader is configured for the correct region it is used in. Configuring the device for a different region is illegal. · Regulatory Configuration options include setting the country of operation and enabling or disabling
Channel Hooping and Channel Mask. · RFID Data Reporting options include first and last-time-seen time stamps, RSSI, phase difference,
unique tag reporting, and the total number of tags seen. · Advanced Configuration options include enabling Link Profile, configuring the RFID Transmit Power
Level, and enabling dynamic power optimization. · Filter Options for up to four filters, including Filter enable, target, action, memory bank, truncate, length,
start position, and mask. · Query options include selecting which tags, session, and target the query is applied to. · Trigger Configuration, such as defining RFID operations and the conditions in which they are initiated
and stopped.
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Figure 19 RFID Settings (Offline)

Application Features

Scanning Configuration
Configurable scanning settings include enabling or disabling specific symbologies and enabling/disabling particular settings at the system level, such as transmitting the no-read message or the device's trigger mode. · Symbology Settings configure and enable/disable specific symbologies. · System Settings configure and enable/disable specific settings at the system level, such as
transmitting the no-read message or the device's trigger mode.
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Figure 20 Offline Scanning Configuration

Application Features

General Settings
Configure general settings such as Bluetooth and beeper. General settings include batch mode, host type, HID keyboard, tag reporting, charging through the terminal (RFID4031 Premium+ and RFID90 UHF RFID sleds only), and timeout. Bluetooth settings include the number of reconnect attempts, enable or beep on reconnect, Bluetooth discovery, discoverable timeout (s), and reconnect to Bluetooth host behavior. Beeper settings include volume, tone, enable or disable beep after a good decode, and enable or disable the suppression of power-up beeps.
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Figure 21 General Settings (Offline)

Application Features

Modify Data
Use data formatting to add a prefix or suffix to tag data. To access data formatting, navigate to the Modify Data section. To add a prefix or suffix to tag data, click the Prefix/Suffix Single Formatting radio button.
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Application Features
Next, select a prefix or suffix type and value from the menu. 39

Application Features
NOTE: Data formatting is available for use while in HID mode and is applied to HID mode data. HID mode must be enabled after basic data formatting occurs. When the mode is updated, readers on the Connect tab are updated.
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Application Features
Print Configuration
Load the configuration file to the PC, push the antenna settings to the reader, or reset the antenna settings to factory defaults at the end of the configuration workflow.
Firmware Management
Update reader firmware on up to 20 devices of the same type simultaneously. NOTE: Go to zebra.com/support to download the latest device firmware.
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Application Features
1. Select the checkbox of the device(s) and click Update Firmware.
42

Application Features
2. Click Browse to select the firmware version to enable on the device. Figure 22 Update Reader Firmware
The progress bar next to the associated reader indicates the completion percentage of the firmware update.
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Application Features
44

Troubleshooting

Troubleshooting
This section describes potential issues that could arise while using 123RFID Desktop with Zebra fixed and handheld readers and solutions that could correct the problem.

Table 2 Device Troubleshooting Problem
The RFID sled does not read tags.

Cause The RF region configuration is not set.

The RFID sled is attached to a mobile device and is not responsive to an RFID application, even after the trigger is pressed.

The battery is too low and not able to power the RFID sled.

The Zebra-supported mobile computer is not correctly inserted in the RFID sled. Damaged battery.

The sled is responsive but cannot read tags.

The battery is critically low.

Solution Use the 123RFID Desktop or 123RFDID Mobile application to set the regulatory region or country operation per the application instructions. Press the trigger for a few seconds to power the RFID sled On. The RFID sled LED blinks amber when it is turned On. (By default, pressing the trigger turns On the RFID sled if it is in Off mode. However, the RFID sled can be disabled, in which case this step is unnecessary.) Place the RFID sled in the charging cradle. The RFID sled blinks amber LEDs, indicating charging commenced. Ensure the Zebra-supported mobile device is securely in the RFID sled, and the USB cable is correctly inserted. If the sled LED does not blink amber after sitting on the charging cradle, contact Zebra Service to request a battery replacement. Place the RFID sled in the charging cradle. The RFID Sled LED blinks amber. The RFID sled can be used when its LED turns on momentarily amber or green upon removal from the charging cradle.

Troubleshooting

Table 2 Device Troubleshooting (Continued)

Problem

Cause

Solution

The sled LED blinks fast and amber when in the cradle.

Charging error.

Restart charging by removing the RFID sled from the cradle and reinserting it. If the issue persists, contact Zebra Service to request a battery replacement.

The sled LED blinks red, or LED blinks red, alternating with green or amber while in use (not while charging).

Battery end-of-life indication.

Contact Zebra Service to request a battery replacement.

Zebra-supported mobile

The charging cradle was

computer battery is not charging. unplugged from AC power.

Ensure the charging cradle is receiving power.

The Zebra-supported mobile computer is not fully seated in the cradle.

Remove and reinsert the Zebrasupported mobile computer into the cradle, ensuring it is firmly seated in the charging cradle.

Data Communication

During data communication with a host computer, no data transmitted or transmitted data is incomplete.

Sled removed from cradle during communication. Incorrect cable configuration.

Replace the sled in the cradle and re-transmit. Consult the system administrator.

Communication software was incorrectly installed or configured.

Perform setup.

During data communication over Bluetooth, no data transmitted or transmitted data was incomplete.

The Bluetooth radio is not on. The sled moved out of range of another Bluetooth device.

Turn on the Bluetooth radio. Move within 10 meters (32.8 feet) of the other device.

Decode

The sled does not decode with a The scanning application is not

reading barcode.

loaded.

Load 123RFID Mobile on the device or 123RFID Desktop on the PC. See the system administrator.

Unreadable barcode.

Ensure the symbol is not defaced.

The distance between the exit window and the barcode is incorrect.

Place the device within the proper scanning range.

The device is not programmed to generate a beep.

If the sled does not beep on a good decode, set the application to generate a beep on a good decode.

The battery is low.

Check the battery level if the sled stops emitting a laser beam upon a trigger press. When the battery is low, the sled shuts off before the low battery condition notification.

Troubleshooting

Table 2 Device Troubleshooting (Continued)

Problem

Cause

Bluetooth

The device cannot find any Bluetooth devices nearby.

Too far from other Bluetooth devices.

The Bluetooth device(s) nearby are not turned on. The Bluetooth device(s) are not in discoverable mode.

Solution
Move closer to the other Bluetooth device(s) within a range of 10 meters (32.8 feet). Turn on the Bluetooth device(s). Set the Bluetooth device(s) to discoverable mode.

www.zebra.com

References

Apache FOP Version 2.3