Gree Portable Room Air Conditioner

Table of Contents

• Important Safety Instructions: 3-4
• Installation: 5-16
• Operating Instructions: 17-20
• Cleaning & Maintenance: 21-24
• Before You Call: 25-27
• Warranty: 28

Important Safety Instructions

WARNING: SYMBOL INDICATES A HAZARDOUS SITUATION WHICH IF NOT AVOIDED COULD RESULT IN SERIOUS INJURY OR DEATH.

Please read and understand this entire manual before attempting to assemble, operate or install your air conditioner. Use this unit only as instructed in this manual. Caution and common sense are to be practiced when installing, operating or maintaining your unit.

• Use caution when unpacking and installing. Fins may be sharp and could harm you.
• Do not stop the unit by pulling out the power plug. This may cause electric shock or fire.
• Replace immediately any part that has become frayed or damaged. Do not use a cord that shows damage or cracks along the length or at the connector. Contact Customer Service for replacement options.
• Do not modify power cord length or share an outlet with another appliance. This may cause electric shock or fire.
• Always use a dedicated power circuit. The voltage on the outlet should match the voltage rating on the rating plate.
• The power cord is equipped with a 3-prong grounding plug which can only be used with a standard 3-prong wall outlet to minimize the possibility of electric shock hazard. Where a 2-prong outlet is encountered, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet.
• Do not use the outlet if it is loose or damaged. It may cause electric shock.
• Do not open the unit during operation. It may cause electric shock.
• Keep away from heating appliances, flammable gas, or combustibles such as gasoline, benzene, thinner, etc.
• Ventilate room before operating air conditioner if there is a gas leak from another appliance.
• Never use an extension cord, surge protector, or multi-outlet adapter with this unit.
• Plug in power cord properly. Always unplug your air conditioner by pulling on the power plug. Grip plug firmly and unplug to remove.
• Do not disassemble or modify the unit.
• Do not operate with wet hands.
• Do not clean with water that may run inside the units electrical parts. This may cause failure of the machine or electric shock.
• Do not place obstacles around air-inlets or inside of air-outlet.
• Switch off the unit and unplug the unit before cleaning.
• To prevent injury, when the air filter needs to be removed, do not touch the metal parts of the unit.
• Only clean outside of the unit, use only a mild detergent.
• Always insert the filters securely. Clean the filter once every two weeks.
• Do not place heavy objects on the power cord. Ensure that the power cord is not compressed.
• Turn off the main power switch when not using the unit for a long period of time.
• All air conditioners contain refrigerants which, under federal law, must be removed prior to disposal. If you are getting rid of an old product with refrigerants, check with the company handling disposal about what to do.
• These R410A air conditioning systems require contractors and technicians to use tools, equipment and safety standards approved for use with this refrigerant.

Electrical Information

WARNING: The power cord with this air conditioner contains a current detection device designed to reduce the risk of fire. Please refer to the section “operation of current device” for details. In the event that the power cord is damaged, it cannot be repaired. It must be replaced with a power cord from the product manufacturer.

Power Cord with 3-Prong Grounding Plug and Current Detection Device: Do not under any circumstances cut, remove, or bypass the grounding prong.

• The power cord is equipped with a 3-Prong Grounding Plug which can only be used with a standard 3-prong wall outlet to minimize the possibility of electric shock hazard. Where a 2-prong outlet is encountered, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet.
• Do not use a power cord that shows damage or cracks along the length or at the connector. A damaged power cord should be replaced with a new cord obtained from the manufacturer. Please contact Customer Service for replacement options.
• Do not modify power cord length or share an outlet with another appliance. This may cause electric shock or fire.
• Always use a dedicated power circuit. The voltage on the outlet should match the voltage rating on the rating plate.
• Do not use the outlet if it is loose or damaged. It may cause electric shock.
• Never use an extension cord, surge protector, or multi-outlet adapter with this unit.

Operation of Current Device

The power cord contains a current device that senses damage to the power cord. To test your power cord, do the following:

1. Plug in the Air Conditioner.
2. The power cord has TWO buttons on the 3-Prong Grounding Plug. Press the TEST button. You will notice a click as the RESET button pops out.
3. Press the RESET button, and you will hear a click as the button engages.
4. The power cord is now supplying electricity to the unit. (On some products this is also indicated by a light on the 3-Prong Grounding Plug).

NOTE:

• Do not use the power cord to turn the unit on or off.
• Always make sure the RESET button is pushed in for correct operation.
• The power cord must be replaced if it fails to reset when either the TEST button is pushed, or it cannot be reset. Please contact Customer Service.
• If the power cord is damaged, then it cannot be repaired. It MUST be replaced with a new power cord. Please contact Customer Service.

Installation Instructions

Before You Begin

CAUTION: When handling the unit be careful to avoid cuts from any sharp metal edges and the aluminum fins on the front / rear coils.

IMPORTANT: Save these instructions for future reference. Product failure due to any improper installation is not covered under the One Year Limited Warranty.

IMPORTANT: You MUST use the parts provided for installation as well as proper installation procedures as described in this manual when installing this Portable Air Conditioner.

WARNING:

• Observe all electrical governing codes and ordinances.
• Do not use damaged or non-standard power cords.
• Use caution during installation and maintenance.
• Use proper operation to prevent electric shock, casualty and other accidents.
• Proper installation is the responsibility of the installer. If not installed properly the warranty is void.
• All parts described must be used with no substitutions.

Selection of Installation Location

Installing the unit in the following places can be dangerous and may cause malfunction:

1. Areas with strong heat sources, vapors, flammable or explosive gas, sulfated gas or volatile objects spread in the air.
2. Near high-frequency devices such as welding machines, medical equipment, etc.

Requirements for Electric Connection

• Follow the Electric Safety Information when installing the unit.
• According to your local safety regulations, use a qualified power circuit.
• Do not plug into an outlet if it is loose or damaged. It may cause electric shock.
• Please make sure the power supply complies with the requirement of air conditioner. Unstable power supply or wrong wiring may lead to electric shock, hazard or malfunction. Note: Electricity requirements are 115V (60 Hz).
• Do not connect to the power outlet before finishing installation.
• Please make sure the outlet is always grounded effectively, otherwise it may cause electric shock. The grounding resistance should comply with national electric safety regulations.

Where to Install the Unit

• Ensure there is no obstruction near the air-inlet or air-outlet.
• This unit is for indoor use only.
• This unit must be positioned so that the plug is accessible.
• Reserved space around the air conditioner should be at least 12" (30 cm), see image. [Diagram showing 12" clearance on sides and front]
• Place air conditioner on a level and flat surface for operation and avoid inclining or tipping the unit.
• This unit is equipped with casters.
• Do not place unit on an elevated surface.

NOTE:

• The description for below installation is for the standard vertical double hung / horizontal sliding window.
• If you need to install the air conditioner in an over sized window, you may need to use the Extension Panel and Adjustment Panel. Please refer to requirement of window size for details and Installation Instructions.
• All parts must be secured to firm wood, masonry, or metal.
• The electrical outlet must be within reach of the power cord.

Unit Overview

The unit has the following components:

• 1 Control Display: The main interface for controlling and monitoring the unit.
• 2 Horizontal Louver Adjustment: Allows adjustment of airflow direction horizontally.
• 3 Vertical Louver Adjustment: Allows adjustment of airflow direction vertically.
• 4 Caster: Wheels for easy movement of the unit.
• 5 Power Cord Storage Hook: For winding and storing the power cord.
• 6 Filter Cover: Access point for the air filter.
• 7 Air-inlet: Where air is drawn into the unit.
• 8 Exhaust Hose Connection: Connects the exhaust hose to the unit.
• 9 Exhaust Hose: Carries hot air away from the unit.
• 10 Exhaust Nozzle: Attaches to the window panel to direct exhaust air outside.
• 11 Remote Control Storage Pocket: A place to store the remote control.
• 12 Drainage Port: For draining collected water.

Parts and Tools Needed

Parts

Please Assemble:

• Exhaust Hose Connection
• Exhaust Nozzle Top
• Exhaust Nozzle Bottom
• Exhaust Hose
• Drain Connector (1)
• Extension Panel
• Adjustment Panel
• Window Panel (May Be Pre-Assembled)
• Screw (14)
• Bracket
• Foam Seal
• Cord Hook (2)
• Pipe Clip
• Rubber Plug
• Foam with Adhesive (2)
• Drainage Pipe
• Pipe Hook (2)
• Remote Control
• AAA Battery (2)
• Owner's Manual

Other Parts:

• Support (2)
• Rain Shield
• Protective Guard
• Bolt (4)
• Nut (4)
• Spring Washer (4)
• Washer (4)

Tools

• Phillips Head Screwdriver
• Flathead Screwdriver
• Tape Measure
• Scissors

Cord Hook Installation

1. Install the Cord Hooks at the back of the unit with 2 screws. The top Cord Hook should face upward, and the bottom Cord Hook should face downward. [Diagram showing cord hook installation]
2. Wind the power cord around the Cord Hooks. [Diagram showing power cord wound around hooks]

Note: Do not plug this unit in until exhaust hose is properly installed.

Drainage Pipe Installation

NOTE: Use the continuous drainage option from the bottom hole. Install the drainage pipe before using, otherwise poor drainage will affect the unit.

1. Remove the Rubber Plug at the Drainage Port, and fix the Pipe Clip on the right rear side of the unit near the Drainage Port. Fix the Pipe Clip with a Screw. [Diagram showing pipe clip and screw installation]
2. Put the Drainage Pipe into the Drainage Port, and tighten the Screw. Then bind with a Pipe Hook. Put the Rubber Plug into the other side of the Drainage Pipe, connect it with the Pipe Hook, and then connect it with the Pipe Clip. [Diagram showing drainage pipe, pipe hook, rubber plug, and pipe clip connection]

Vertical Double Hung Window Installation

1. Step 1: A) Insert Exhaust Nozzle into Window Panel. B) Attach Protective Guard onto Window Panel with 2 Screws. [Diagram of steps 1A and 1B]
2. Step 2: A) Attach the Support on the outer side of the Window Panel with 2 Bolts, 2 Washers, 2 Spring Washers, 2 Nuts in this order. B) Attach the Rain Shield on top of the Support with 2 Bolts, 2 Washers, 2 Spring Washers, 2 Nuts in this order. [Diagram of steps 2A and 2B]
3. Step 3: Open the window and measure the width inside the window frame.
• A) For windows with inner width of 20.5" (52.07 cm)
• B) For windows with inner width over 20.5” (52.07 cm) up to 38.5" (98 cm) insert Adjustment Panel
• C) For windows with inner width over 38.5” (98 cm) up to 56.7” (144 cm) insert Adjustment Panel and Extension Panel. [Diagram showing window measurement and panel insertion]
4. Step 4: Cut the Foam with Adhesive to fit length of the window and attach to window sill. [Diagram of foam adhesive application]
5. Step 5: The Window Panel cannot be installed in windows less than 20.5" (52.07 cm) wide.
• Secure the Window Panel to the window sill with 2 Screws.
• Inner width of the window: 20.5" (52.07 cm)- 38.5" (98 cm) Adjustment Panel was added, secure the Window Panel to the window sill with 3 Screws.
• Inner width of the window: 38.5" (98 cm) - 56.7" (144 cm) Adjustment Panel and Extension Panel were added, secure the Window Panel to the window sill with 4 Screws. [Diagrams illustrating different window widths and panel securing]
6. Step 6: A) Cut Foam with Adhesive to length of window and attach to top of Window Panel. B) Close window sash securely against the Window Panel. [Diagrams of foam adhesive application and sash closure]
7. Step 7: Fix the inner window with Bracket and 1 Screw, so that it cannot slide vertically. It is recommended that you attach the Bracket to the top of the window sash. [Diagram showing bracket installation]
8. Step 8: Cut the Foam Seal to a proper length and seal the gap between upper part of inner window sash and outer window sash. [Diagram of foam seal application]

Horizontal Sliding Window Installation

1. Step 1: A) Insert Exhaust Nozzle into Window Panel. B) Attach Protective Guard onto Window Panel with 2 Screws. [Diagram of steps 1A and 1B]
2. Step 2: A) Attach the Support on the outer side of the Window Panel with 2 Bolts, 2 Washers, 2 Spring Washers, 2 Nuts in this order. B) Attach the Rain Shield on top of the Support with 2 Bolts, 2 Washers, 2 Spring Washers, 2 Nuts in this order. [Diagram of steps 2A and 2B]
3. Step 3: Open the window and measure the height inside the window frame.
• A) For windows with inner height of 20.5" (52.07 cm)
• B) For windows with inner height over 20.5” (52.07 cm) up to 38.5" (98 cm) insert Adjustment Panel
• C) For windows with inner height over 38.5” (98 cm) up to 56.7" (144 cm) insert Adjustment Panel and Extension Panel. [Diagram showing window measurement and panel insertion]
4. Step 4: Cut the Foam with Adhesive to fit length of the window and attach to window sill. [Diagram of foam adhesive application]
5. Step 5: The Window Panel cannot be installed in windows less than 20.5" (52.07 cm) high.
• Secure the Window Panel to the window sill with 2 Screws.
• Inner height of the window: 20.5" (52.07 cm)- 38.5" (98 cm) Adjustment Panel was added, secure the Window Panel to the window sill with 3 Screws.
• Inner height of the window: 38.5" (98 cm) - 56.7" (144 cm) Adjustment Panel and Extension Panel were added, secure the Window Panel to the window sill with 4 Screws. [Diagrams illustrating different window heights and panel securing]
6. Step 6: A) Cut Foam with Adhesive to length of window and attach to top of Window Panel. B) Close window sash securely against the Window Panel. [Diagrams of foam adhesive application and sash closure]
7. Step 7: Fix the inner window with Bracket and 1 Screw, so that it cannot slide horizontally. It is recommended that you attach the Bracket to the top of the window sash. [Diagram showing bracket installation]
8. Step 8: Cut the Foam Seal to a proper length and seal the gap between upper part of inner window sash and outer window sash. [Diagram of foam seal application]

Exhaust Hose Connection

1. Rotate Exhaust Hose Connection into end of the Exhaust Hose. [Diagram showing hose connection]
2. Rotate other end of Exhaust Hose into Exhaust Nozzle previously assembled in Window Panel. [Diagram showing hose connection to nozzle]
3. Slide Exhaust Hose Connection into the grooves located on the back of the unit. [Diagram showing hose connection to unit grooves]
4. Note on Installation of Exhaust Hose: In order to improve cooling efficiency, the Exhaust Hose should be as short as possible, and without bends. [Diagrams showing correct and incorrect hose installation]

Exhaust Hose Removal

1. Remove the Exhaust Hose from the Exhaust Nozzle by turning hose counter-clockwise. [Diagram showing hose removal from nozzle]
2. Remove Exhaust Hose Connection from unit by pressing the Clasp and lifting the Exhaust Hose Connection upwards. [Diagram showing clasp release and connection removal]

Operating Instructions

Features of Your Portable A/C

• LCD Remote Control: LCD remote control displays all settings.
• X-Fan Button On Remote Control: By pressing this button in COOL or DRY mode the Icon “ * ” will be displayed and the interior fan will continue to operate for a few minutes in order to disperse excess condensation. This mode is not available in AUTO or FAN mode. Press this button again to turn off X-FAN mode.
• Programmable Digital Thermostat: For precise comfort control. Select the exact desired temperature for maximum comfort.
• 24 Hour Programmable Clock Timer: While in OFF mode enables user to set a specific time for the unit to turn on. When in ON mode enables user to set a specific time for unit to turn off.
• 3 Speed Fan & Auto Fan: Allows for more comfort settings. Auto fan automatically sets the fan speed based on the current room temperature and thermostat setting for maximum comfort.
• Sleep Mode: Automatically increases the set temperature 2°F after the first hour and another 2°F after the second hour. This feature limits compressor usage and conserves energy.
• Loss of Power Protection with Auto Restart: Remembers all settings when power is interrupted. As soon as power is restored, the A/C will operate in the mode, temperature and settings prior to power loss.
• Evaporative Exhaust Technology and Evaporative Dehumidifier (DRY Mode): Evaporative technology removes moisture from the air and drips onto the condenser. The condenser evaporates the water and blows it out of the exhaust hose with the hot air. If the water is not fully evaporated it is dripped into a small pan and then pumped back up to be evaporated by the condenser.
• Child Lock Function: Pressing “+” and “-” buttons simultaneously can turn on or turn off child lock function. When child lock function is started up, icon will be displayed on remote control and will not send signal.

NOTE: The default temperature reading on the display is degree Fahrenheit (°F). To change the display to degree Celsius (°C) with the remote, press the Mode and Temp Decrease buttons simultaneously and hold for 3 seconds when the remote is turned off. Repeat the process to change back to degree Fahrenheit (°F). This cool-only air conditioner was not designed for freezing outdoor conditions. Do not use in freezing outdoor conditions.

Function & Control Display

[Diagram of remote control and unit display with labeled buttons: Power, Display, Temp Increase/Decrease, Mode, Fan Speed, Timer, Sleep, On/Off, Cool, Dry, Fan, Auto, X-FAN, Lock]

Remote Control Operation

[Diagram of the Gree remote control]

NOTICE:

• The distance between remote and receiving window should be no more than 8 m (26 ft.), and there should be no obstacles between them.
• When not using the remote control for extended periods of time, please take out the batteries.

To Change Air Flow Direction

CAUTION: Do not adjust the Horizontal Louver to the extreme left or right position in the COOL or DRY mode with the fan speed set to Low for an extended period of time. Condensation may form on the louvers.

Horizontal Louver Adjustment

Hold the Horizontal Louver as shown in the diagram and adjust the air flow direction. [Diagram showing horizontal louver adjustment]

CAUTION: Do not adjust the Vertical Louver to the lowest or the highest in the COOL or DRY mode with the fan speed set to Low for an extended period of time. Condensation may form on the louvers.

Vertical Louver Adjustment

Hold the Vertical Louver as shown in the diagram and adjust the air flow direction. [Diagram showing vertical louver adjustment]

Cleaning and Maintenance

WARNING:

• Turn off the air conditioner and disconnect the power cord from outlet before cleaning the air conditioner to avoid electric shock.
• Do not wash the air conditioner with water to avoid electric shock.
• Do not use harsh cleansers to clean the air conditioner.
• To prevent injury, when the air filter needs to be removed, do not touch the metal parts of the unit.

General Maintenance

• Make sure there is no accumulated water in chassis and the heat discharge pipe is disassembled. If water appears, please see “Remove Collected Water” on page 22.

Cleaning the Filter

1. Remove the filter(s) as shown in the figure below. [Diagram showing filter removal]
2. Use cleaner or water to clean the filter(s). If filter(s) are very dirty, use warm water to clean it, then place filter(s) in a shady place to dry.
3. After filter(s) are clean and dry, reinstall the filter(s).

• The filters(s) should be cleaned once every three weeks. If there is a lot of dust in the operation environment, clean more frequently.
• Do not use a hair dryer to dry filter(s).
• Do not operate the air conditioner when the filter(s) are not installed.

Cleaning the Outer Case

1. If there is dust on the outer case, use a soft towel to wipe off and remove the dust.
2. If the outer case is dirty, then use mild detergent to wipe it.
3. Use a cleaner or soft brush to clean the grill.

Remove Collected Water: Continuous Drainage Lower Hole Option

During cooling or drying operations, water will condense and drain into the chassis. When the chassis is full with water, a buzzer will sound and “H8” will display on the unit.

• Move the unit to a suitable place, keep the unit horizontal.
• Take the Drainage Pipe from the Pipe Clip, and pull out the Rubber Plug in the Drainage Pipe to discharge the water.
• After discharging the water, replace the Rubber Plug in the Drainage Pipe and then place the Drainage Pipe onto the Pipe Clip.
• After the water is removed, and the compressor has been stopped for 3 minutes, the unit will resume operation. [Diagram showing water drainage procedure]

Remove Collected Water: Continuous Drainage Middle Hole Option

ATTENTION: When using continuous drainage option from the middle hole, place portable on a level surface and make sure garden hose is clear of any obstructions and is directed downward. Placing portable on an uneven surface or improper hose installation may result in water filling up the chassis and causing the unit to shut off. Empty water in the chassis if shut off occurs, then check portable location and hose for proper setup.

NOTICE: Water can automatically empty into a floor drain by attaching a garden hose (not included).

1. Remove the Continuous Drain Cap by turning it counter clockwise, then remove the Rubber Plug from the spout. [Diagram showing drain cap and plug removal]
2. Screw the Drain Connector (included in the package) to the spout by turning clockwise. Insert the Drainage Hose into the Drain Connector. [Diagram showing drain connector and hose insertion]

Remote Control Battery Replacement

Replacement of Batteries in Remote Control

1. Press the back side of remote control marked with OPEN, as shown in the figure, and then push out the BATTERY COVER of battery box along the arrow direction. [Diagram showing battery cover removal]
2. Replace two (AAA 1.5V) dry batteries, and make sure the position of “+” polar and “-” polar are correct.
3. Reinstall the BATTERY COVER of battery box.

Before You Call

WARNING: If the below errors occur, please turn off the air conditioner and disconnect the power cord from the outlet immediately.

Please contact Customer Service at once.

• Power cord is overheating or damaged.
• Abnormal sound during operation.
• Burning smell.
• Water leakage at front of unit.
• Power cord test or reset button often bounces automatically.

Do not attempt to repair or refit the air conditioner. Operating the air conditioner under these conditions can cause further malfunctioning, electric shock, or a fire hazard.

NORMAL SOUNDS

The below describe normal sounds, you may hear while operating your air conditioner. These are not malfunctions of the unit. Contact Customer Service with any malfunction questions.

• High Pitched Sounds: The high efficiency compressor may make a high pitched noise during the cooling mode.
• Vibrating Sounds: If the unit isn't installed properly or if the wall or window construction is poor, the unit may vibrate and make noise.
• Gurgling or Hissing Sounds: You may hear these sounds when the refrigerant is passing through the evaporator.
• Pinging or Droplet Sounds: When droplets of water hit the condenser during normal operation it may cause pinging or droplet sounds.

Troubleshooting

IF THESE SOLUTIONS FAIL, PLEASE CALL 1-866-658-0466 FOR GREE CUSTOMER SERVICE

Malfunction Code

IF THESE SOLUTIONS FAIL, PLEASE CALL 1-866-658-0466 FOR GREE CUSTOMER SERVICE

Warranty Statement

One Year Limited Warranty

In order to make your Warranty Claim:

Please call 1-866-658-0466 or email us at customerservice@greeproducts.com

This product is warranted for a period of 1 year after date of purchase.

Customer must possess this Warranty Statement along with a copy of the original receipt of purchase, serial number and date of purchase.

Warranty only covers new products purchased from authorized dealers or retailers. It does not include used, salvaged, refurbished products or unauthorized Internet sales.

THIS WARRANTY DOES NOT COVER:

• Commercial use.
• Damage done to the unit while in possession of the consumer; not caused by a defect.
• Damage caused by improper installation, delivery, maintenance and failing to follow the proper instructions provided by the manual.
• Damage caused by modifications to the product or unreasonable use.
• Damage caused by replacement of house fuses or resetting circuit breakers.
• Damage caused by repairs or alterations.
• Damage caused after delivery.
• Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts, or new units.

Exclusion of Implied Warranties:

GREE is not responsible for any consequential or incidental damages. GREE's liability will not exceed the retail value of the Air Conditioner unit.

This warranty does not cover, and is not intended to exclude any liability on the part of GREE, whether under this warranty or implied by law for any indirect or consequential damages for breach of warranty. Some states may not allow the exclusion or limitation so this limitation may not apply to you.

For your own records, please attach a copy of your sales receipt to this manual. Also, please fill in the below:

• Retailer:
• Model #:
• Purchase Location:
• Purchase Date:
• Serial Number:

Register your product at: www.greeproducts.com

Gree Customer Service

Hours: 9am-5pm CST Monday-Friday

Phone: 1-866-658-0466

Email: customerservice@greeproducts.com

Website: www.greeproducts.com