Sharp SDW6767HS Dishwasher Operation Manual

Customer Assistance

This section provides information for registering your product, obtaining product support, and contacting Sharp customer assistance.

Register Your Product

Registering your Sharp product offers benefits such as having your product information on file for warranty support, staying updated with notifications and special offers, and quickly accessing support content like Owner's Manuals and How-to Videos.

3 Easy Ways to Register Today:

• Scan: Use your smartphone's camera or QR code scanning application.
• Online: Visit sharpusa.com or sbl.sharpusa.com. You can also register at www.sharpusa.com/register.
• Call Us: 1-800-BE-SHARP (1-800-237-4277), Monday-Friday 7 AM-7 PM CST, Saturday-Sunday 9 AM-7 PM CST.

Product Support

For questions about setup or operation, refer to the relevant section in this manual. Additional resources are available at www.sharpusa.com/support, including FAQs, How-To Videos, service requests, extended warranty purchases, and downloads of guides.

Contact Us

For questions or comments, contact the SHARP Customer Assistance Center via:

• Email: Available 24/7 at US@sharpusa.com.
• Chat Online: Monday-Friday 7 AM-7 PM CST, Saturday-Sunday 9 AM-7 PM CST.
• Call Us: 1-800-BE-SHARP (1-800-237-4277), Monday-Friday 7 AM-7 PM CST, Saturday-Sunday 9 AM-7 PM CST.

See the Contact Us section on their sites: U.S. | www.sharpusa.com/support.

Consumer Limited Warranty

SHARP ELECTRONICS CORPORATION ("Sharp") warrants to the first consumer purchaser that this Sharp brand product, when shipped in its original container, will be free from defective workmanship and materials. Sharp will, at its option, repair or replace defective products or parts with new or remanufactured equivalents at no charge for parts or labor for the specified periods.

This warranty does not cover cosmetic items, externally damaged products, or products subjected to misuse, abnormal service, handling, or alterations. To enforce warranty rights, purchasers must follow the outlined steps and provide proof of purchase.

Implied warranties, including those of MERCHANTABILITY and FITNESS FOR USE, are limited to the periods specified. Some states may not allow such limitations.

No other warranties are authorized by Sharp's sales personnel or other representatives. The warranties described are exclusive, and correction of defects is the sole remedy.

Sharp is not liable for damages caused by unauthorized repairs or for incidental or consequential economic or property damage, unless prohibited by state law.

This warranty grants specific legal rights, and other rights may vary by state.

Product Details:

• Model Number & Description: SDW6767HS Dishwasher.
• Warranty Period: One (1) year parts and labor (including in-home service); Five (5) year parts only for racks and electronic controls.
• Excluded Items: Commercial/non-residential use, use inconsistent with instructions, in-home instruction on usage.
• To Obtain Service: Call 1-800-BE-SHARP. Have Proof of Purchase, Model, and Serial Number ready. Service eligibility is calculated from the date of purchase.

For supply, accessory, or product information, call 1-800-BE-SHARP or visit www.sharpusa.com.

SAVE THE PROOF OF PURCHASE for warranty service.

Quick Start Guide: Wi-Fi Connectivity Instructions

This section details how to connect your Sharp dishwasher to Amazon Alexa.

Wi-Fi Specifications

• Wireless LAN: IEEE802.11b/g/n
• Frequency range: 2.4GHz frequency band

There are three methods to connect your dishwasher to Amazon Alexa: With a Barcode, Without a Barcode, and Zero Touch Setup. After connecting to Wi-Fi, you must enable Remote Command & Control.

Step 1: Wi-Fi Connection

Option 1: With a Barcode

1. Touch Power to turn on the dishwasher. Then, touch and hold Rinse Only and Hi Temp Wash simultaneously for 5 seconds until "FR" appears on the display.
2. Open the Amazon Alexa app. Select Devices and touch + to add a device. Select "Dishwasher" as the device type. Follow the on-screen instructions to scan the barcode located on the inner part of the right side of the dishwasher door.

After scanning, proceed to Step 2: Enable Remote Command & Control.

Option 2: Without a Barcode

1. Touch Power to turn on the dishwasher. Then, touch and hold Rinse Only and Wash Zone simultaneously for 5 seconds until "UG" appears on the display.
2. Open the Amazon Alexa app. Select Devices and touch + to add a device. Select "Dishwasher" as the device type, then select DON'T HAVE A BARCODE? and touch NEXT.

After completing these steps, proceed to Step 2: Enable Remote Command & Control.

Option 3: Zero Touch Setup

Zero Touch Setup is available only if your dishwasher was purchased through Amazon.com and Zero Touch Setup was applied to your Amazon account during checkout.

1. Touch Power to turn on the dishwasher.
2. Open the Amazon Alexa app. The dishwasher will automatically pair to your device. A pop-up notification will appear on your mobile phone once the device is successfully paired.

Proceed to Step 2: Enable Remote Command & Control.

Step 2: Enable Remote Command & Control

With the dishwasher connected to Wi-Fi and paired to the mobile app, authorize it to accept control commands from your mobile app or voice commands.

1. To start network control, touch and hold Rinse Only and START/CANCEL together for 5 seconds until the Wi-Fi indicator stops flashing and remains lit.

You have now successfully connected the dishwasher and enabled remote command and control. Access your dishwasher via the Devices tab in the Amazon Alexa app. You can rename your dishwasher by selecting the Settings icon (top right) and then "Edit Name".

If Wi-Fi Connectivity is lost (e.g., due to a power outage), power off the dishwasher, then power it back on. Touch and hold Rinse Only and Start/Cancel together for 5 seconds until the Wi-Fi indicator stops flashing and remains lit.

Important Safety Instructions

WARNING: Follow these safety instructions to minimize the risk of fire, explosion, electric shock, property damage, and/or personal injury.

Proper Installation

1. Water supply inlet temperature should be between 120°F (49°C) and 149°F (65°C).
2. Dispose of discarded appliance and packing material properly.
3. The dishwasher must be properly grounded to avoid electric shock.
4. If there is any damage to the dishwasher, contact your dealer. Do not attempt repairs yourself.

Basic Precaution Before Use

This manual does not cover every possible condition and situation.

1. Read all instructions before using the dishwasher.
2. Use the dishwasher only for its intended function as described in this manual.
3. When loading items:
   • Load sharp items and knives so they are unlikely to damage the door seal and tub.
   • Load sharp items and knives with handles up to reduce injury risk.
4. Do not wash plastic items unless marked dishwasher safe. Check manufacturer recommendations if unsure; non-dishwasher-safe items may melt and create a fire hazard.
5. If the dishwasher drains into a food disposer, ensure the disposer is completely empty before running the dishwasher.
6. Do not tamper with controls.
7. Do not operate the dishwasher unless all enclosure panels are in place.
8. Do not touch the heating element during or immediately after use, especially if the sanitize option was selected.
9. Do not allow children to play in or on the dishwasher.
10. Do not let children abuse, sit, or stand on the door or racks.
11. Keep young children and infants away from the dishwasher when it is in operation.
12. If the hot water system has not been used for two weeks or longer, turn on all hot water faucets for several minutes before using the dishwasher to release any accumulated hydrogen gas. WARNING: HYDROGEN GAS IS EXPLOSIVE AND FLAMMABLE. DO NOT smoke or use an open flame while releasing hydrogen gas.
13. Do not store or use combustible materials, gasoline, or other flammable vapors and liquids near this or any other appliance.
14. Use only recommended detergents or rinse agents and keep them out of reach of children.
15. Do not use the dishwasher if it has a damaged power line or plug, or plug it into a damaged outlet. Failure to observe these instructions may result in electric shock.

SAVE THESE INSTRUCTIONS

Appearance Overview

Package Contents

• Dishwasher
• Drain Hose
• Installation kits (4 wood screws, 2 top mounting clip, 1 hose clamp)
• Operation Manual
• Installation Instructions
• Energy Guide
• Extended Warranty

Specifications

Key Parts Description:

• LED Light: Illuminates the tub interior when the door is opened.
• Top Spray Arm: Sprays water onto dishes in the upper rack.
• Adjustable 3rd Rack: A shallow rack at the top for cutlery and small items.
• Adjustable Upper Rack: The upper rack can be raised or lowered to accommodate taller items.
• Upper Spray Arm: Sprays water onto dishes in the upper rack.
• Lower Spray Arm: Sprays water onto dishes in the lower rack.
• Lower Rack: Holds plates, bowls, and cookware.
• Detergent Dispenser: Compartment for dishwasher detergent.
• Rinse Aid Dispenser: Compartment for rinse aid.
• Tub Gasket: Seals the door to prevent leaks.
• Cup Shelf: Small shelves within the upper rack.
• Power Wash Spray Heating Element: Located in the back left corner, part of the Power Wash system.
• Filter System: Collects food particles and debris.
• Rating Label: Contains model and serial number information.
• Alexa Barcode: Used for Wi-Fi setup with Amazon Alexa.
• Control Panel: Located on the top edge of the door, used to select cycles and options.

Control Panel

The Control Panel is located on the top edge of the door. The door must be opened to select settings and operate the dishwasher.

Operations & Displays

1. Power: Touch and hold for 3 seconds to turn power On/Off.
2. START/CANCEL:
   • To start a cycle: Open door, select cycle, touch START/CANCEL, close door within 4 seconds. The cycle light blinks, and the progress indicator turns on.
   • To modify/change a cycle: Open door, touch and hold START/CANCEL for 3 seconds to drain water (displays "0:01"), then select a new cycle.
   • To pause for loading: Open door slowly (use caution for steam). If detergent dispenser is closed, dishes can be added. Touch START/CANCEL and close door within 4 seconds to resume.
   • For best results, load all dishes before starting the wash cycle.
3. Display Window: Shows remaining cycle time, delay hours, error codes, etc.
4. Rinse Aid Indicator Light: Illuminates when rinse aid is low.
5. Wi-Fi Indicator Light: Illuminates when the network link is successful.
   • OFF: Device not connected to Alexa.
   • Slow blinking: Device registered but not ready for Alexa setup.
   • Fast blinking: Device ready for Alexa connection.
   • Solid: Device connected to Alexa services.
6. Sanitized Indicator Light: Illuminates when a sanitize function finishes. Turns off 30 seconds after door is opened.
7. Child Lock Indicator Light: Illuminates when Child Lock is selected. To activate/deactivate, touch Light and Express Wash pads simultaneously.

Wash Cycle Selections

• Auto: Automatically selects an optimal wash cycle based on soil level and load.
• Heavy Duty: For hard-to-clean, heavily soiled dishes, pots, and pans.
• Normal: For common, moderately soiled dishes and silverware; energy and water-saving.
• Light: For lightly to moderately soiled china and crystal.
• Express Wash: For lightly soiled, pre-rinsed dishes and silverware.
• Rinse Only: For pre-rinsing dishes or glassware to prevent food drying and reduce odor. Do not use detergent.

Options

• Delay: Touch the Delay pad to set a start delay from 1 to 24 hours. Touch START/CANCEL to begin the cycle before the delay period.

Additional Control Panel Features

• Wash Zone: Selects upper, lower, or both racks for washing (not available in Auto or Rinse Only).
• Power Wash: For large, heavily soiled items. Place items facedown in the lower rack above the power wash arm.
• Hi Temp Wash: Water temperature up to 140°F (60°C).
• Sanitize: Water temperature up to 158°F (70°C). (Note: 158°F may not be reached if inlet water is cooler).
• Heat Dry: Uses a heater for drying.
• Fan Dry: Uses fans to create airflow for faster drying.

Display Window Information

• Delay Time: Shows the set delay hours.
• Remaining Time: Displays hours and minutes remaining in the cycle.
• Cycle Light: Flashes when a cycle is programmed or if the door is opened during a cycle.
• Smart Sensor: Assesses soil level and adjusts water fills, potentially changing remaining time.

Error Indication

Critical malfunctions cause the machine to shut down and display an error code. Refer to the "Error Codes" section (page 23) for details. If error codes appear, contact a dealer or servicer.

Cycle Progress Indicator

Lights indicate the progress of the cycle:

• WASH: Dishwasher is in a wash or rinse stage.
• DRY: Dishwasher is in a drying stage (WASH and DRY lights illuminated).
• CLEAN: Cycle is complete (all indicator lights illuminated). Lights turn off 30 seconds after door is opened.

Amazon Dash Replenishment

This feature allows automatic reordering of detergent tablets and rinse aid. Track supply levels and receive notifications via the Alexa app. To access settings, go to Settings > "Dishwasher Detergent/Rinse Aid – Notification and Reorder Settings" in the Alexa app.

Convenient Features

LED Lights

Two LED lights on the top of the tub illuminate automatically when the door is opened.

Adjustable Upper Rack

The Upper Rack height can be raised or lowered to accommodate taller dishes. Clearance height: Upper Rack 8" to 10", Lower Rack 11" to 13". To adjust, lift the Adjustment Arms on both sides of the rack and pull up or push down.

Adjustable 3rd Rack

This rack is for cutlery or other utensils. To save space for the Upper Rack, slide the right shelf of the 3rd Rack over the left shelf. Loading instructions involve lifting and sliding baskets to make them flat or overlapping, then removing one basket.

Foldable Tines

Flexible tines in the upper and lower racks can be folded down for more space. To fold down: grasp tine tip, pull out, rotate to side. For Upper Rack, push tines to the center; for Lower Rack, push tines to the back. To stand tines upright: grasp and pull until vertical or it clicks into place.

Filter System

A multiple mesh filter system separates soiled and clean water into different chambers to improve performance, water, and energy use. It includes a Fine Filter and a Cylinder Filter.

Smart Wash System

This system determines the required cycle for maximum cleaning efficiency. It automatically runs a short wash for partial, lightly soiled loads or a heavy wash for full, heavily soiled loads.

Power Wash Spray

Works with upper and lower spray arms to effectively wash heavily soiled pots and pans. Located in the back left corner.

Getting Started

How Your Dishwasher Cleans

The dishwasher sprays hot water and detergent through spray arms. Water fills the filter area, is pumped through the filter system and spray arms, and soiled particles drain out. Water fills vary by cycle.

Basic Operations

1. Load dishwasher (see Dish Preparation).
2. Add detergent (see Filling the Detergent Dispenser, page 16).
3. Add rinse aid if needed (see Filling the Rinse Aid Dispenser, page 16).
4. Select desired cycle (see Cycle Chart, pages 17-18).
5. Select desired options.
6. Touch START/CANCEL to start.
7. Close the door within 4 seconds to begin the cycle.

The dishwasher has a top control panel. Selections activate only when the door is firmly closed. The dishwasher remembers the last cycle used.

Dish Preparation

Before loading, dispose of large food pieces, bones, pits, etc. The filter system removes remaining particles. Loosen burned-on foods and empty liquids from glasses/cups. Foods like mustard, vinegar, or lemon juice may cause discoloration if left on stainless steel/plastics; rinse dishes soiled with these if not running the dishwasher immediately. Ensure food disposer is empty if connected.

Loading the Upper Rack

Designed for cups, glasses, small plates, bowls, and dishwasher-safe plastic items. For best results, place items with soiled surfaces facing down or toward the center, tilting slightly for drainage. Ensure loaded dishes do not interfere with the upper spray arm rotation; check by rotating the arm by hand.

Loading the Lower Rack

Designed for plates, soup bowls, saucers, and cookware up to 13" maximum height. Place large items along the edge to avoid interference with the upper spray arm or detergent dispenser. Turn large items over so the inside faces downward to avoid interference with the lower spray arm.

Loading the Adjustable 3rd Rack

For cutlery or utensils (spatulas, spoons). Load silverware, knives, and utensils separately to prevent nesting. Notes:

• Do not load silver/silver-plated silverware with stainless steel; they can be damaged.
• Some foods (salt, vinegar, milk products, fruit juices) can pit or corrode silverware.
• DO NOT WASH ALUMINUM COOKWARE.

Diagrams show placement for large utensils, spoons, forks, and knives.

Loading the Silverware Basket

The basket has three sections for flexible loading. It can be used individually, joined, or removed. Lift the handle to remove. Lift side sections to disengage the center section. Load silverware while on the counter or replace in the Lower Rack. For Best Results:

• Load sharp items (knives, skewers) with handles up and sharp edges down.
• Forks and spoons can be loaded with handles up or down, using separators to prevent nesting.
• Place small items (bottle caps, jar lids) in sections with hinged covers.
• Unload baskets before racks to avoid water droplets on silverware.
• Mix items with handles up and down to avoid nesting.

Important: Do not let items extend through the bottom. Ensure nothing protrudes to block the lower spray arm. Always load sharp items pointing down.

Adding a Dish

CAUTION TO AVOID BURN INJURY: Slightly open the door and wait for spray arms and wash action to stop. Hot steam or water may escape.

1. Open door slightly, wait for wash action to stop.
2. If the detergent dispenser is still closed (main wash cycle not started), you may add more dishes.
3. Touch START/CANCEL and close the door latch firmly within 4 seconds. The cycle will resume. If the door is not closed within 4 seconds, the cycle will time out.

Rinse Aid

Rinse aid improves drying and reduces water spots/filming. The Rinse Aid Dispenser automatically releases rinse aid during the final rinse. If spotting/poor drying occurs, increase rinse aid by rotating the dial to a higher number (under the dispenser cap). The Rinse Aid Light illuminates when it's time to refill.

Filling the Rinse Aid Dispenser

Use only liquid rinse aid; do not use solid or bar types. Rinse aid typically lasts about one month. Keep the reservoir full but do not overfill.

1. Turn the dispenser cap to the left and lift it out.
2. Add rinse aid up to the maximum indicator level.
3. The amount of rinse aid released can be adjusted. A higher number means more rinse aid. Adjust if dishes are not drying or are spotted (higher setting) or if they have sticky/bluish stains (lower setting).
4. Replace the dispenser cap.

Filling the Detergent Dispenser

Heat Dry Function: Used with rinse aid to enhance drying. If not selected, items may not be completely dry.

1. Push the dispenser cover latch downward and open it.
2. Add detergent to the main wash compartment.
3. Close the dispenser cover.

Dishwasher Cycle Options

Cycle Chart

Select a cycle based on the type of dishes and soil level. Cycle times are approximate and vary with options. The timer may delay to allow for water heating if the sensor detects insufficient temperature.

Cycle Time with Options

WASH CYCLE SELECTIONS

Cycle times are approximate and will vary with options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor will check the incoming water temperature, and, if it is not hot enough, the timer will be delayed for automatic water heating in the main wash of all cycles. This happens even when Hi-Temp Wash is selected, as an even higher temperature will be guaranteed to handle heavier soil loads.

Care and Cleaning

Cleaning the Exterior Door and Control Panel

1. Clean the stainless steel door and handle regularly with a soft cloth to remove any debris. Do not use appliance wax, polish, bleach or products containing chlorine.
2. Gently clean the control panel with a damp cloth.

Cleaning the Stainless Steel Inner Door and Tub

The tub is made of stainless steel and will not rust or corrode if scratched or dented. Clean spots with a damp, nonabrasive cloth.

Cleaning the Cylinder Filter

The Cylinder Filter collects large items like broken glass, bones, and pits. Clean it to maximize wash performance. To remove: remove the Lower Rack, rotate the Cylinder Filter, and lift it out. Empty and clean under running water, then replace.

WARNING: BURN HAZARD. Allow the heating element to cool before cleaning the interior.

Cleaning the Fine Filter

To remove the Fine Filter: remove the Lower Rack, then the bottom spray arm, and then the Cylinder Filter. Remove the Fine Filter from the tub bottom. Flush it clean under running water and replace it.

Cleaning the Door Gasket

Clean the door gasket with a damp cloth regularly to remove food particles.

Inside

The inside is self-cleaning with normal use. If needed, clean the tub gasket with a damp cloth and a brush to clean the opening.

Water Temperature

Hot water is required for optimum results. Water entering the dishwasher should be at least 120°F (49°C). To check: run a hot water faucet near the dishwasher for several minutes, then hold a thermometer in the stream. If below 120°F (49°C), have a qualified person raise the hot water heater thermostat setting. IMPORTANT: To ensure hot water, run hot water from the nearest faucet to clear cool water from the pipe before starting the cycle.

Water Pressure

The hot water supply line must provide adequate pressure. During high-demand periods (e.g., laundry, shower), pressure may be low. For optimum performance, wait until demand is reduced.

Air Gap

An air gap is a plumbing device often located on the sink or countertop. Some codes require it between the dishwasher and the home drain system. If installed, ensure it is clean for proper draining. To clean: turn off dishwasher, lift metal cover, unscrew air gap, and clean with a toothpick.

Store Dishwasher When Unused

Protect from freezing in unheated places. Have a qualified technician perform disconnection/restoration steps:

To Disconnect Service:

1. Turn off electrical power at the supply source.
2. Turn off the water supply.
3. Place a pan under the inlet valve, disconnect water line, and drain into pan.
4. Disconnect drain line from pump and drain into pan.

To Restore Service:

1. Reconnect water, drain, and electrical power supply.
2. Turn on water and electrical power.
3. Fill both detergent cups and run a heated wash cycle.
4. Check connections for leaks.

Troubleshooting

Before Calling for Service

Error Codes

When some malfunctions occur, the appliance will display error codes to warn you:

WARNING:

• If overflow occurs, turn off the main water supply before calling for service.
• If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher.

Drain Hose Installation

This section illustrates correct and incorrect methods for drain hose installation, including options for air gap with waste tee or disposer, and high drain loop with waste tee or disposer. It specifies fastening to the underside of the countertop and minimum height requirements (18" min., 32" min.).