Windsor Touchpad Electronic Deadbolt Lock

Programming Instructions

Product codes: 1390

Contact: 0800 607 028 | sales@windsorhardware.co.nz | windsorhardware.co.nz

Operational Interface

1. Programming Button
Setting function.
2. Lock Button
Lock/unlock function.
3. Cylinder
Allows locking/unlocking the lockset from the outside.
4. Washer
Prevents water from permeating into the lockset.
5. Battery Lid
Slide the lid off to change batteries.
6. Battery Holder
Accommodates four AA (1.5V) alkaline batteries.
7. R Button (Reset)
Restores default settings.
8. Turn-piece
Used to lock/unlock the lockset from the inside.

Operating Instructions

Do not use chemical liquids or lubricant oils with additives to clean the lock body, as this can damage the surface and mainboard.

Keep the door open while programming to avoid being locked out accidentally.

The lock can store up to thirty additional unique user codes. Codes can be added and deleted at any time.

For first-time programming, use the factory default programming code. It is recommended to change the default programming code and default user code immediately after installation.

Each programming step must be completed within 6 seconds.

Operating Indicator Sounds and Lights

IndicatorMeaning
1 BeepSuccessful Operation
2 Long BeepsSuccessful Programming
3 BeepsOperation Error
5 BeepsCode Input Error; System Shuts Down
10 Rapid BeepsLow Battery Power
3 Long BeepsDefault Setting Restored
Lock button flashes slowlyIn Programming Mode

Programming Codes

Default programming code (PC): 0000

Default user code (UC): 1234

Your new programming code (PC): ____________________

Your new user code (UC): ____________________

Note: The same programming code and user code cannot be accepted. The lock will cease operation if unauthorized codes are entered over 5 times. The system will unfreeze after 45 seconds.

Programming Functions

  1. 1. Door Handing Identification Process

    The lock needs to identify if your door is right-handed or left-handed.

    Action: Enter PC, then 0.

  2. 2. Change Programming Code

    Up to 30 unique user codes can be saved. User codes should be 4-10 digits in length.

    Action: Enter PC, then 4, then enter your new Programming Code (PC), then enter your new User Code (UC).

  3. 3. Add New User Code

    Up to 30 sets of user codes can be saved. User codes should be 4-10 digits in length.

    Action: Enter PC, then 1, then enter the UC you want to add, then Enter New UC.

  4. 4. Delete Existing User Code

    Action: Enter PC, then 2, then enter the UC you want to delete.

  5. 5. Delete All User Codes

    Auto-locking and keypad locking functions will be invalid when user codes are deleted. The lock can only be operated by key during that time.

    Action: Enter PC, then 3.

  6. 6. Toggle Auto-Lock On/Off

    The preset delay time is 30 seconds. You can change this time by following instruction #7. Repeat the steps in #6 to cancel the auto-locking function.

  7. 7. Set Auto-Lock Time Delay

    Set delay time from 10-99 seconds.

    Action: Enter PC, then 5, then enter the desired delay time in seconds (10-99).

  8. 8. Enable/Disable All User Codes

    Auto-locking and keypad locking functions will be invalid when user codes are disabled. The lock can only be operated by a key during this time. Repeat the steps in #8 to enable user codes again.

    Action: Enter PC, then 6.

  9. 9. Create One-Time User Code

    This code will automatically cancel after it is used one time.

    Action: Enter PC, then 7, then enter the one-time code.

  10. 10. Activate/Deactivate Leading Code

    Random digits will appear when you first touch the screen. This is a security function to obscure fingerprint marks left on the screen.

    Action: Enter PC, then 20. Enter 1 to Activate or 2 to Deactivate.

  11. 11. Restore Default Settings

    Press the R button for more than 5 seconds. The programming will reset to original factory codes after hearing 3 long beeps. After restoring defaults, run the door handing identification process (#1) again before programming any other functions.

How To Use

To lock

  1. Touch the screen.
  2. Touch the lock key.

To unlock

  1. Touch the screen with your palm.
  2. Enter random digits in any order (to deactivate refer to step 10).
  3. Enter your PIN code followed by the padlock key.

Trouble Shooting

ProblemPossible CauseCorrective Action
After installing the lockset and batteries, the door can't be locked and three short beeps are emitted when you press the lock button.The door-handing identification process is not yet complete.Refer to step 1.
You've installed the lockset and batteries, but still get no response when you press any button.Batteries were installed incorrectly and cable connected incorrectly.Check battery polarities or if the battery is dead. Re-install or change the battery. Ensure the cable is properly connected.
When in the door-handing identifying process, you get a red light flashing three times, and three short beeps.Wrong door-handing or change of the door-handing in the memory.Press the R button to restore factory default settings and re-execute the door-handing identifying process (Refer to step 1).
Although door-handing identification was successful, the latch still doesn't work (motor attempts to run).Low battery.Replace with new alkaline batteries.
The door can be locked normally, but when trying to unlock, you hear three short beeps and the lock won't unlock when entering the user code and pressing the lock button.The functioning of the micro-switch is abnormal.Call Technical Advisors on 0800 607 028.
While the door is locked, the latch bolt moves out when pressing to lock, but three short beeps are emitted. Conversely, while the door is open, no beeps are emitted when locking the latch bolt.(1) The depth of the latch bolt hole is insufficient. (2) The latch bolt is not aimed at the opening of the strike.1. Drill the latch bolt hole for the strike deeper (minimum depth 1" / 2.5 cm). 2. Adjust the strike to the appropriate position.

Bluetooth Instructions

App Setup and Pairing

  1. Download the 'Windsor Smart Lock' App from Google Play or the App Store. Turn on your device's Bluetooth and open the Windsor App to begin pairing.
  2. Wait for the app to scan for Bluetooth locks in range. Locks found will be displayed. Select the lock with the default name 'BLE Lock-PL1' to continue. Note: Bluetooth scanning time may vary by Android manufacturer. 'BLE Lock-PL1' in black indicates availability; paired lock names appear in red. Default names may vary for other models.
  3. Enter the lock information to proceed with pairing. Note: The factory default programming code is 0000. If the programming code has been changed, enter the newly changed code.

If the message 'The lock is not set' appears, follow the door-handing instructions so the lock knows if it's used on a left or right-hand door, then proceed with pairing.

If the message 'Motor Detect Error' appears, Bluetooth pairing must be carried out while the lock is in an unlocked state. First, unlock the lock, then proceed with the pairing process.

  1. Follow the prompts: touch the lock with your mobile phone and select 'Confirm'. Ensure your smartphone is close to the lock's sensing area for the one-touch unlock function.
  2. Bluetooth pairing is completed when the lock setting screen displays.
  3. Open the Windsor App and select the paired lock. Note: The working range between the lock and your smartphone is approximately 5 meters.
  4. Status Icons: The GREEN icon indicates the lock is 'UNLOCKED'. The ORANGE icon indicates the lock is 'LOCKED'.

Administrator Functions

  1. Load paired devices list: Select the setting icon ⚙️ in the top right corner of the locking setting screen to view paired Bluetooth devices. The administrator's name appears in red; other user names appear in black. (Maximum 6 devices, including the administrator).
  2. Delete paired devices: On the 'Paired Devices' screen, select the 'Edit' button ✏️ on the top right corner. The 'Delete' icon ❌ will appear. Press the delete icon and confirm by pressing 'Confirm' to delete.
  3. Review usage log: Select the administrator device name (in red) to review the usage log. Note: Unlocks made with passwords will show in the log as 'Code', but no date and time information will be recorded.

Regulatory Compliance

New Zealand Radio Spectrum Management (RSM)

  • This product complies with the following standards: EMC Standards Notice (Level 2: AS/NZS 61000-6-3) and Radio Standards Notice (Level A1: Radio Standard: CFR Title 47: Part 15 Radio Frequency Devices: Subpart C - Intentional Radiators: Section 15.247).

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna, increase the separation between the equipment and receiver, connect the equipment into an outlet on a circuit different from that to which the receiver is connected, or consult the dealer or an experienced radio/TV technician.

Important Notice

Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and a human body.

Models: 1390 TOUCHPAD ELECTRONIC DEADBOLT LOCK

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References

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