Installation Guide for INFRATECH models including: W Series 2600W, W Series Quartz Tube Electric Infrared Radiant Heater, W Series, Quartz Tube Electric Infrared Radiant Heater, Tube Electric Infrared Radiant Heater, Electric Infrared Radiant Heater, Infrared Radiant Heater, Radiant Heater, Heater

Infratech W-Series 61.25" Marine Grade Single Element Wall Mount Electric Patio Heater - 3000 Watt | AuthenTEAK

Infratech W-Series Installation Guide

INSTALLATION USE & CARE MANUAL - Infratech

Aug 29, 2024 — For Wall-Mounting, do not install heater closer than. 18" (45.7cm) from adjacent walls and 12" (30.5cm) from ceiling and do not install less than 6' (1.8m) ...


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W-Series-Instruction-Manual-2024
INSTALLATION USE & CARE MANUAL
ALL WEATHER W-SERIES AND WD-SERIES QUARTZ TUBE ELECTRIC INFRARED RADIANT HEATER

TABLE OF CONTENTS

Warnings

2

Installation Instructions

3

Wiring Instructions

3

Mounting Instructions

4

Replacement Element Installation

5

Replacement Parts

5

Heater Coverage Areas

6

General Notes

6

Maintenance Instructions

6

Trouble Shooting

7

Location Suggestions

7

Warranty

8

P R O U D LY MADE IN USA

SAVE THIS MANUAL FOR FUTURE REFERENCE

WARNINGS
READ ALL INSTRUCTIONS BEFORE INSTALLING/OPERATING HEATER. Unit must be installed and serviced by a licensed electrician. Unit may be a source of possible shock. NEVER attempt to service the heater without disconnecting its power source. Source of possible ignition.
WARNING: If not installed, operated and maintained in accordance with the manufacturer's instructions, this product can expose you to chemicals including nickel, which are known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.
CAUTION
High Temperature, risk of fire, keep electrical cords, drapery, furnishings and other combustibles at least 3' (0.9m) from the front of heater and away from sides and rear.
MOUNTING HEIGHT/CLEARANCES CLEARANCE FROM COMBUSTIBLES:
MIN. 6" (15.2cm) CLEARANCE
BEHIND HEATER
MIN. 18" (45.7cm) FROM SIDES AND ENDS OF HEATER
MIN. 36" (91.4cm) IN FRONT OF HEATER

· For Wall-Mounting, do not install heater closer than 18" (45.7cm) from adjacent walls and 12" (30.5cm) from ceiling and do not install less than 6' (1.8m) if the heater is labeled as UL Listed and 8' (2.4m) if the heater is labeled as UL/CUL Listed from floor, while heater is set at a downward angle of 30 to 60 degrees.
· For Ceiling-Mounting, do not install heater closer than 18" (45.7cm) from adjacent walls and 6" (15.2cm) from ceiling and do not install less than 6' (1.8m) if the heater is labeled as UL Listed and 8' (2.4m) if the heater is labeled as UL/CUL Listed from floor, while heater is at a maximum 30 degrees.
· Do NOT operate within 25' (7.6m) of flammable/ explosive material.

· Never block heater.
· Heaters greater than 240 Volts are for "Commercial Use Only. Risk of fire. Do not use as a residential or household heater."
· A means for disconnection of the appliance must be incorporated in accordance with the local wiring codes.
· Do not use if the heating element is damaged or cracked.
· Not for use as a replacement for forced air/ ductless heating.
· Do not leave powered heaters unattended.

"IMPORTANT INSTRUCTIONS" "SAVE THESE INSTRUCTIONS"
2

INSTALLATION INSTRUCTIONS
This heater must be permanently installed and hard wired by a licensed electrician in accordance with local electrical codes. Assembly procedure must be performed with no electrical power to unit. Step 1: Check the heater's UL/CUL/CE label for proper voltage. Step 2: All electrical connections must comply with the National Electric Code (NEC) and local codes. Step 3: For outdoor installations, use components with a minimum IPX4 rating. Step 4: Ensure all heating elements are securely installed and the heater is horizontally level before
energizing/operating.

WIRING INSTRUCTIONS

The heater is drilled and threaded for standard 1/2" conduit fittings. The installing electrician will need to provide the appropriate rigid metallic, flexible or liquid tight conduit for the installation location.

IMPORTANT: Pre-wiring without a chosen control can lead to rework if the wiring doesn't match the final control selection.

· Follow the wiring instructions with Infratech controls, if purchased. · Observe NEC and local electrical code regulations. · Remove the cover plate from the junction box. · Attach appropriate fittings. · Use only copper wire suitable for 90°C. · Reinstall the junction box cover plate.

Connect power with flexible conduit or appropriate cord to allow heater to be swiveled.

The Junction Box inlet hole is sized for a standard ½" weather tight conduit fitting and has a locknut located on the inside of the box for fastening.

GREEN GROUND WIRE SCREW

Junction Box on top of the heater has a gasket side access cover.
3

MOUNTING INSTRUCTIONS
These models may be chain or bracket mounted to any ceiling or horizontal surface. Installation must be such that 18" (45.7cm) minimum clearance is maintained around the heater on all four sides and 36" (91.4cm) directly in front. A minimum of 6" (15.24cm) of clearance provided by mounting brackets is required behind the plane of the face. Heater can be hung using chains or custom brackets. Heater must be level, but can be rotated around its horizontal axis.

INSULATED HOUSING

6" (15.2cm)

SWIVEL MOUNTING BRACKETS (CEILING OR WALL MOUNT)

LENGTH WILL VARY DEPENDING ON MODEL

5-3/8" (13.6cm)

9-3/8" (23.8cm)
3" (7.6cm)
8-3/16" (20.2cm)

6-3/8" (15.2cm)

MINIMUM 18" (45.7cm) FROM SIDE

72" (1.8m) MINIMUM HEIGHT FROM FLOOR

LEVEL HERE
MINIMUM 18" (45.7cm) FROM SIDE

Heater must be installed with the quartz tube horizontally level. For maximum tube life, use a carpenter's level tool to find the optimum level position for the heater's body. Always maintain the minimum clearances from the heater body to any combustible materials. NOTE: Custom brackets are available and can be engineered to meet height, clearance, and combustible requirements
upon request.
WALL
CEILING

60º MAX.

AIM POINT

30º MAX. 4

ELEMENT INSTALLATION INSTRUCTIONS (VISIT INFRATECH.COM FOR INSTALLATION AND REPLACEMENT VIDEO INSTRUCTIONS)

· Disconnect power to the heater · Unscrew and take off the end covers.

· Remove the screw, pivot the element clips, and carefully position the new quartz tube(s) in place. Close the element clips that secure the tube to the heater and reinstall the screw.
· Tighten the nuts on the element ends with the provided 11/32" wrench, holding the inner nut while tightening the outer nut (see note below).

· Ensure a secure connection. A licensed electrician should inspect wire connections yearly.

· Reinstall the end covers and screw in place. · Snap the grill onto the heater.

11/32" OUTSIDE NUT

NOTE: Hold ceramic element firmly while tightening nut to prevent damage to element. Nut should be tightened snug. A loose connection can cause the element to short or fail prematurely.

11/32" INSIDE NUT (SNUG TO CERAMIC)

SCAN FOR VIDEO
INSTRUCTIONS

REPLACEMENT ELEMENTS (OTHER VOLTAGES ALSO AVAILABLE)

PART NUMBER

ELEMENT NUMBER

LENGTH

WATTS

VOLTS

10-1020

E-7512

16-1/2" (0.4m)

750

120

10-1050

E-1412

30" (0.8m)

1500

120

10-1055

E-1424

30" (0.8m)

1500

240

10-1085

E-2024

36" (0.9m)

2000

240

10-2026

E-2624

45" (1.1m)

2600

240

10-2030

E-3024

58" (1.5m)

3000

240

10-2055

E-4024

58" (1.5m)

4000

240

FITS
W-7512 W-1512 W-1524/WD-3024 W-2024/WD-4024 W-2624/WD-5224 W-3024/WD-6024 W-4024

Consult the label on back of heater for proper watts, voltage, and replacement element part number.
Need help? To order replacement elements for your Infratech heating system, please contact us via phone or visit our website.

REPLACEMENT PARTS
PART NUMBER
13-1210 13-1252 13-1202, 13-1200, 13-1203, 13-1205 13-1242, 13-1240, 13-1243, 13-1245 13-1232, 13-1230, 13-1234, 13-1235 22-1151 18-2295, 18-2300, 18-2302, 18-2305

PART DESCRIPTION
W- Series Single Element End Cover (Set of 2) WD- Series Dual Element End Cover (Set of 2) Body Reflector ­ Fits 33" (0.8m), 39" (1.0m), 48" (1.2m), 61-1/4" (1.6m) Grill Guard ­ Fits 33" (0.8m), 39" (1.0m), 48" (1.2m), 61-1/4" (1.6m) Lead Wire Set ­ Fits 33" (0.8m), 39" (1.0m), 48" (1.2m), 61-1/4" (1.6m)* SS Mounting Bracket (Set of 2) Flush Mount SS Plaster Frame ­ Fits 33" (0.8m), 39" (1.0m), 48" (1.2m), 61-1/4" (1.6m)**

* Note: Dual Element Heaters require 2 Lead Wire Sets per Heater **Also available in 316 Marine Grade Stainless Steel on request

QUANTITY
1 1 1 1 1 1 1

5

SINGLE ELEMENT AREAS COVERED (FEET)

MODEL

WATTS

MOUNTING HEIGHT

W-1512 SS 1,500 6' - 7' (1.8m - 2.1m)

W-2024 SS 2,000 7' - 8' (2.1m - 2.4m)

W-2624 SS 2,600 7' - 8' (2.1m - 2.4m)

W-3024 SS 3,000 7' - 9' (2.1m - 2.7m)

W-4024 SS 4,000 8' - 10' (2.4m - 3.0m)
Also available in 316 Marine Grade Stainless Steel on request

AVERAGE
5' x 5' (1.5m x 1.5m) 6' x 6' (1.8m x 1.8m) 7' x 8' (2.1m x 2.4m) 8' x 8' (2.4m x 2.4m) 10' x 10' (3.0m x 3.0m)

COLD
3' x 3' (0.91m x 0.91m) 4' x 4' (1.2m x 1.2m) 5' x 5' (1.5m x 1.5m) 6' x 6' (1.8m x 1.8m) 8' x 8' (2.4m x 2.4m)

PROTECTED
7' x 7' (2.1m x 2.1m) 8' x 8' (2.4m x 2.4m) 9' x 9' (2.7m x 2.7m) 10' x 10' (3.0m x 3.0m) 12' x 12' (3.7m x 3.7m)

DUAL ELEMENT AREAS COVERED (FEET)

MODEL

WATTS

MOUNTING HEIGHT

AVERAGE

COLD

PROTECTED

WD-3024 SS 3,000 7' - 8' (2.1m x 2.7m)

7' x 7' (2.1m x 2.1m)

5' x 5' (1.5m x 1.5m)

9' x 9' (2.7m x 2.7m)

WD-4024 SS 4,000 8' - 10' (2.4m - 3.7m) 8' x 10' (2.4m x 3.0m)

6' x 8' (1.8m x 2.4m) 10' x 12' (3.0m x 3.7m)

WD-5224 SS 5,200 8' - 10' (2.4m - 3.7m) 10' x 10' (3.0m x 3.0m)

8' x 8' (2.4m x 2.4m) 12' x 12' (3.7m x 3.7m)

WD-6024 SS 6,000 8' - 12' (3.0m - 4.3m) 11' x 11' (3.4m x 3.4m) 10' x 10' (3.0m x 3.0m) 12' x 12' (3.7m x 3.7m)
Also available in 316 Marine Grade Stainless Steel on request
NOTE: Mounting height should not be less than 6' (1.8m) if the heater is labeled as UL Listed and 8' (2.4m) if the heater is labeled as CUL Listed. Indoor or well-protected environments will generally exceed average. Heaters can provide less than average coverage in extremely cold/windy conditions.

GENERAL NOTES

Infratech Quartz Tube Electric Heaters are provided with wall/ceiling mount swivel brackets. Discard these brackets if using chains, special brackets, or a flush mount frame.
Prewiring is not recommended until an Infratech Control is chosen. Refer to the sales literature and price list for complete information on models, descriptions, amperage requirements, and voltage needs.
For ideal comfort heat, the best solution is to heat from

two sides rather than just one side. However, there are times when this is not practical. While heaters typically exceed average coverage in well-protected areas (see above charts), extreme cold or wind can limit their reach.
Infratech offers a variety of control options to customize your heating experience. All Infratech controls are sold separately and provided with all necessary installation instructions, wiring diagrams, and cut sheets.

MAINTENANCE INSTRUCTIONS

NOTE: It is recommended that a licensed electrician inspects your wiring connections yearly.
Always turn off the power and wait for the heater to cool completely before performing any maintenance. To remove surface contamination from the heater housing end covers and reflectors, wipe down using a clean, scratch-free rag using isopropyl alcohol, a mild, non-harsh detergent, or warm water.
A stainless steel cleaner or polish can remove any oxidation, surface rust, or discoloration on the bare metal surface.
After cleaning, thoroughly dry the surface with a soft cloth. Leaving water spots can accelerate corrosion. Before reconnecting the power, remove all water, solvents, or cleaners and dry the heater.

Regularly check the heaters and or frames for signs of surface rust or tea staining. These are early signs of corrosion and can be addressed before significant damage occurs.
Frequent Cleaning Recommended for Saltwater Exposure: Clean the surface with fresh water and a soft cloth to remove salt deposits. Salt can damage the protective layer of stainless steel. Aim for more frequent cleaning after storms or heavy ocean spray.
NOTE: While 316 stainless steel is known for its corrosion resistance, keep in mind that even with all its corrosiveresistant features, 316 marine-grade stainless steel is "stainless," not "stain-free." Maintenance is still required, especially near the ocean, where exposed to salt water.

6

TROUBLESHOOTING PROBLEM
Heater does not glow Low heat output
Heater does not work

WHAT TO DO
· Check supply voltage to confirm it matches voltage of heating element.
· A 240V element connected to 110V or 208V will warm, but not glow orange or generate sufficient heat for typical applications (Matching your voltage is extremely important). If element is visibly orange, but there is insufficient heat, refer to the areas covered with respect to conditions and mounting heights.
· Disconnect power and check element with an ohm meter for continuity. If there is any continuity across the bulb, the problem is in the wiring/controls.
· Check that there is proper voltage to the heater. · Check that the control/switch is working. · Check main power circuit breaker. · Check wiring for a loose connection or burned wire.

LOCATION SUGGESTIONS
Unless heaters are installed over 12' (3.7m) high, it is generally recommended that all radiant heaters be mounted on an angle to assure that radiant warmth is distributed from the sides rather than straight down on the heads and shoulders of the people being warmed.

RECOMMENDED POSITIONING

INSTALLATION DIRECTION

OUTDOORS

Angle fixture 30º to 60º from horizontal face down. Best angle is approximately 45º.

Install fixture to heat the area from the "cold side" if possible. This helps compensate for increased body heat losses due to exposure. Warm floors reradiate heat. Warmer air rises from floor. Some heat reflects from floor. Mounting a heater directly over a table or other obstruction will block the energy, primarily heating the object. It is best to move heater to the side, allowing complete body and floor coverage.

When outdoors, hang heater under protective roof or weather cover whenever possible. Even though heater is all-weather construction, it will last longer and look better if it is protected from rain and snow.

7

LIMITED PRODUCT WARRANTY

Model #:

Serial #:

Date of Purchase:

Purchased From:

Thank you very much for purchasing a INFRATECH Quartz Tube Electric Heater.
We have designed this heater to provide you and your family with many years of great outdoor experiences. Please fill in the Model and Serial number as well as date of purchase in the areas indicated above. Please save this information for future reference. To get the full and safe enjoyment of your electric heater please read your Owner's Manual carefully and review the proper operating and safety instructions with any family members that may be using the heater.
Manufacturer Warranty: This limited warranty solely covers manufacturer replacement parts. NOTE: Use of competitor controls or accessories with Infratech heaters may void the Infratech Warranty.
Extent of Warranty: This warranty extends to the selling dealers to the original purchaser at the original site of installation: This warranty becomes valid at the time of purchase and ends either by specified time frame listed above, owner transfer or relocation. In order to activate the warranty we require that you send in the attached warranty registration form. This registration is for our internal use only and will only be used in the event we need to send you important safety related product information. The information will not be sold or used for any marketing related purposes.
Warranty Limitations and Exclusions: This warranty does not apply to damages resulting from negligence, alteration, misuse, abuse, accident, natural disaster, improper installation or improper operation, unauthorized adjustments or calibrations, dings, dents, scratches, nor damages due to harsh chemicals (i.e. cleaning products improperly applied). Warrantor is not responsible for consequential or incidental damages. Under no circumstances shall INFRATECH or any of its representatives be held liable for injury to any person or damage to any property, however arising.
Manufacturer's Warranty excludes ALL associated labor costs, including any labor or service charges to remove, repair, or reinstall the product. This warranty solely covers manufacture replacement parts.
Important: Please retain original proof of purchase to establish warranty period. Any implied warranties of merchantability and fitness applicable to the equipment are limited in duration to the period of coverage of this express written warranty. This warranty grants specific legal rights to the purchaser. Other rights, which may vary from state to state, may also apply. Title to the merchandise passes to the consignee upon acceptance by the carrier. After acceptance by the carrier, the merchandise travels at the risk of the purchaser. In the event of freight damage, do not refuse shipment. Advise both the freight agent and the shipper of the damage. Note the details of that damage on the freight bill before any freight charges are paid and file a claim for damages with the freight agent.
Online Warranty Registration Register your Infratech heater online today and you'll not only be covered by the most extensive three-year warranty in the industry ­ you'll also be automatically enrolled in our Heater Maintenance Program. This means you can enjoy industry-leading customer support and receive free replacement end covers when needed, to keep your heating system looking as new as the day it was installed. Register at: infratech.com/warranty
©2024 INFRATECH

INFRATECH WARRANTY REGISTRATION
Customer Name: Address: City: Phone: Model #: Dealer's Name: Dealer's Address:

CUT HERE

E-mail: Serial #:

State:

Zip:

Date Purchased:

This Warranty Registration Card must be returned within thirty days of purchase to properly activate your warranty. This information is for our internal use only.

344 W 157th Street Gardena, CA 90248 TEL 800-421-9455 or 310-354-1250 FAX 310-523-3674 INFRATECH.COM



References

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