Ruckus R550p Access Point Quick Setup Guide

Introduction and Resources

Release Notes and other user documentation are available at support.ruckuswireless.com/documents.

Software upgrades are available at support.ruckuswireless.com/software.

Software license and limited warranty information are available at support.ruckuswireless.com/warranty.

Minimum software versions for the R550p AP:

• SmartZone (SZ) 5.2 New AP Model Patch
• ZoneDirector (ZD) 10.4.1 Native Support

Package Contents

A complete R550p installation package includes:

• R550p Access Point
• One wall-mount anchor kit (two 1-inch No. 8 steel pan-head Phillips sheet metal screws and wall-mount anchors)
• One external T-bar bracket (two unassembled parts)
• Service Level Agreement/Limited Warranty Statement
• Declaration of Conformity
• Regulatory Statement
• Ruckus Access Point Getting Started Guide
• AP Cloud Management Insert
• This Quick Setup Guide

Required Hardware Tools

• Admin PC (computer with an Ethernet port and Wi-Fi adapter)
• Cat 5e (or better) Ethernet cable
• Ruckus Wireless 12 VDC power adapter (sold separately) or 802.3at-compliant Power over Ethernet (PoE) switch or PoE injector

Optional hardware and tools:

• Customer-ordered Ruckus Wireless 902-0120-0000 secure mounting bracket kit

For mounting on a flat surface using the secure mounting bracket kit:

• Electric drill with 4.75-mm (3/16-in.) drill bits.

For mounting on a pipe or pole using the secure mounting bracket kit:

• 38.1-mm to 63.5-mm (1.5-in. to 2.5-in.) pipe or pole
• Customer-supplied two pole clamps
• Hand tools to tighten the clamps

Step 1: Connecting Your Computer to the AP

1. Using an Ethernet cable, connect your computer network port to the PoE port on the AP.
2. Connect the AC cable of the AC power adapter to a power source. Connect the DC output cable of the AC power adapter to the 12 VDC port on the AP.

Note: Alternatively, connect the PoE port to a PoE injector or switch for both power and network connectivity.

Alternatively, connect the computer and the AP with a basic PoE switch:

1. Connect the AP to a switch port.
2. Connect the computer to another switch port and manually assign an IP address to configure the AP.

Step 2: Preparing Your Computer

Note: The following steps are for Windows. Procedures for other operating systems may vary.

1. On your Windows PC, open the Network and Sharing Center.
2. Navigate to Local Area Connection properties and select Internet Protocol Version 4 (TCP/IP).
3. Configure the IP address settings. The Internet Protocol Version 4 (TCP/IP) properties window displays.

Important: Write down all of the currently active settings so you can restore your computer to its current configuration later.

1. Select Use the following IP address and make the following entries:
   • IP address: 192.168.0.22 (or any available address in the 192.168.0.x network, except 192.168.0.1)
   • Subnet mask: 255.255.255.0
   • Default gateway: 192.168.0.1
   Leave the DNS server fields empty.
2. Click OK to save your changes. Your changes go into effect immediately.

Step 3: Logging In to the AP

Note: The admin PC must be directly connected to the AP through one of the Ethernet ports and powered on, ready for setup.

1. On your admin PC, open a web browser window.
2. Enter the following URL in the browser navigation bar: https://192.168.0.1
3. Press Enter to initiate the connection. When the security alert dialog box displays, click OK/Yes to proceed.
4. When the Ruckus Admin login page displays, enter the following:
   • Username: super
   • Password: sp-admin
5. Click Login. On your first login, you will be prompted to change the default password.
6. When the Change Password dialog box displays, enter the following:
   • New Password: Enter a new password.
   • Confirm Password: Re-enter the new password.
7. Click Submit.
8. Log in using the new password.

Step 4: Customizing the Wireless Settings

Default AP Settings:

1. On the web interface menu, click Configuration > Radio 2.4G or Configuration > Radio 5G. The Configure > Wireless > Common page displays.
2. Verify that the following options are active:
   • Channel: SmartSelect
   • Country Code: If you are not located in the United States of America, select your current country.
3. Click Update Settings if you made any changes.
4. Click any of the Wireless # (Wireless LAN Number) tabs at the top of the page.
5. In Wireless Availability, click Enabled.
6. Delete the text in the SSID field, and type a name for your network that will help your users identify this AP in their wireless network application.
7. Click Update Settings to save your changes.
8. Repeat for each Wireless # (Wireless LAN Number) interface that you want to enable.
9. Click Logout to exit the web interface.
10. When the Ruckus Admin login page displays, exit your browser.
11. Disconnect the AP from the computer and from the power source, and restore your computer to its original network connection configuration settings.

Step 5: Placing the AP in Your Site

1. Move the AP to its permanent location (accessible to both power and network connections). For installation instructions, refer to "Mounting Instructions."
2. Use an Ethernet cable to connect the PoE port to an appropriate device:
   • The network device of the ISP or carrier.
   • An Ethernet switch that is connected to the network device of the ISP or carrier.
3. Connect the AP power adapter (or PoE power supply) to the AP, and connect to a convenient power source.

Note: If you will be using PoE, you must use a Cat 5e (or better) Ethernet cable to connect the AP to the PoE switch or PoE injector.

Caution Notices:

A caution calls your attention to a possible hazard that can damage equipment.

CAUTION! The equipment can be connected to PoE networks without routing to the outside plant.

Step 6: Verifying the Installation

1. Using any wireless-enabled computer or mobile device, search for and select the wireless network you previously configured.
2. When connected, open a browser and connect to any public website. Congratulations! Your wireless network is active and ready for use.

Mounting Instructions

Mounting on a Drop-Ceiling T-Bar

The factory-supplied T-bar mounting assembly kit allows you to attach the AP to recessed and flush drop-ceiling T-bars.

1. Position the studs on the bottom of the T-bar bracket (1 in Figure 3) in the keyholes on the AP enclosure.
2. Slide the T-bar bracket away from the Ethernet ports on the bottom of the AP until the AP retainer tab snaps into place, trapping the T-bar bracket studs in the keyholes (2 in Figure 3).
3. Insert the locking screw.
4. Gently push the ceiling tile.
5. Position the T-bar bracket (1 in Figure 4) onto the T-bar.
6. Hold the AP in place until its clasp grips the T-bar, ensuring all three clasps are engaged.

Mounting on a Flat Surface

The factory-supplied mounting screws and plastic wall anchors allow you to attach the AP to a wall or other flat surface.

1. Use the Mounting Template on the last page of this Quick Setup Guide to mark the locations for two drill holes on the mounting surface.
2. Use a 4.75-mm (3/16-in.) drill bit to drill holes approximately 25 mm (1 inch) deep into the mounting surface.
3. Insert the factory-supplied anchors (1 in Figure 5) and mounting screws (2 in Figure 5) into the mounting surface, leaving approximately 6 mm (1/4 inch) of the screw heads protruding for the AP enclosure.
4. Place the AP onto the mounting screws so the screw heads enter the keyholes on the AP enclosure, and push the AP down until the AP retainer tab snaps into place.

For More Information

For information on how to configure and manage the AP, refer to the Ruckus Wireless Indoor Access Point User Guide, available from support.ruckuswireless.com.